ExtremeCloud IQ and ExtremeControl are both network and security management solutions. ExtremeCloud IQ stands out in pricing and support, while ExtremeControl is noted for advanced security features, which justify its higher cost.
Features: ExtremeCloud IQ offers cloud management, AI-driven insights, and real-time analytics, supporting scalable network operations. ExtremeControl focuses on policy enforcement and access control, with enhanced security capabilities that prioritize network protection over cloud features.
Ease of Deployment and Customer Service: ExtremeCloud IQ allows for straightforward deployment and efficient customer service due to its cloud-based system. ExtremeControl involves a complex initial on-premise setup but delivers strong post-deployment support, assisting with configuration issues.
Pricing and ROI: ExtremeCloud IQ provides competitive pricing and a high ROI because of its cloud efficiency and reduced hardware needs. ExtremeControl's higher setup cost is balanced by its enhanced security ROI, offering substantial security benefits.
I managed to support and deploy ExtremeCloud IQ and handle network management without requiring external staffing, thus saving on external hiring costs.
Having good connectivity through Wi-Fi is essential for the entire business.
GTAC receives a score of ten out of ten.
I experienced effective help mainly remotely, though for some issues, a technical person had to assist on-site.
For technical support of ExtremeControl, I have no doubts that they cope with problems effectively.
They do not offer straightforward support if there is an issue unless we upgrade.
For scalability in larger environments, it can be rated a maximum of 10.
It requires some time to update, which affects real-time management.
Improving documentation with more detailed videos and resources would be beneficial.
This integration aids in resolving problems and issues found in the network and enhances support with the GTAC team of Extreme Networks.
We rely more on the cloud for analytics rather than on-premise, and some customers prefer relying on an on-premise solution rather than a cloud solution.
For their wired network, especially with third-party switching, this is where most of the features are lost.
There is also another product called UZTNA, which is said to have NAC in this solution, but it is not as advanced as our regular ExtremeControl.
The licensing was a challenge due to budget constraints, and I used ExtremeCloud IQ without a license for a period.
Compared to other competitors, they have the best pricing.
For smaller ones, they need to consider that the price for less than 1,000 users is important, as this is the minimum number of users required for a license.
The pricing of ExtremeControl is considerable; I would rate it at eight or nine.
For networking and access points, it acts as a controller in a cloud environment, eliminating the need for an appliance controller or wireless LAN controller, thus saving on investment and reducing TCO costs.
The automation and information provided by ExtremeCloud IQ, such as connection status and logs, were very beneficial.
The biggest benefits for my customers from ExtremeControl include the ability to integrate third-party devices, integration with user databases like Microsoft Active Directory or other directory software, and it is easy to maintain by customers.
The most effective feature of ExtremeControl is that whenever any user is connected through the network, I can really dig down and check exactly what applications they have been using.
Integrating ExtremeControl with ExtremeConnect provides an additional layer of security and control over what devices are onboarding to the network, granting full visibility.
| Product | Market Share (%) |
|---|---|
| ExtremeCloud IQ | 1.4% |
| ExtremeControl | 2.2% |
| Other | 96.4% |
| Company Size | Count |
|---|---|
| Small Business | 45 |
| Midsize Enterprise | 14 |
| Large Enterprise | 24 |
| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 3 |
| Large Enterprise | 3 |
ExtremeCloud is a resilient and scalable cloud-based network management solution offered by Extreme Networks as a subscription service.
The network is your platform of engagement for clients and staff. We have designed ExtremeCloud to provide superior user experience by empowering you and the applications that drive your business. The combination of Extreme Networks’ smart wired and wireless edges and the elasticity, resilience and scalability provided via state-of-the-art datacenters distributed strategically for worldwide availability allows you to respond to the changing needs of your business, at the speed of cloud, through a simple, multi-site aware user interface.
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