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ESET PROTECT Enterprise vs Rapid7 InsightIDR comparison

ESET and Rapid7 are both solutions in the Extended Detection and Response (XDR) category. ESET is ranked #20 with an average rating of 8.3, while Rapid7 is ranked #15 with an average rating of 8.2. ESET holds a 0.7% mindshare in XDR, compared to Rapid7’s 2.7% mindshare. Additionally, 100% of ESET users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.
ESET PROTECT Enterprise
Read 14 ESET PROTECT Enterprise reviews
  • 487 Views
  • 381 Comparison Views
100% willing to recommend
Rapid7 InsightIDR
Read 32 Rapid7 InsightIDR reviews
  • 2,802 Views
  • 1,767 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Rapid7 InsightIDR and ESET PROTECT Enterprise compete in security solutions. ESET PROTECT Enterprise seems to have the upper hand due to its comprehensive features despite Rapid7 InsightIDR being praised for pricing and support.

Features: Rapid7 InsightIDR includes robust threat detection, automated response capabilities, and efficient alerting. ESET PROTECT Enterprise offers advanced multi-layered protection, extensive integration options, and centralized management.

Room for Improvement: Rapid7 could enhance alert management, refine reporting functionalities, and expand integration potential. ESET could improve scalability, simplify configuration processes, and enhance performance under load.

Ease of Deployment and Customer Service: Rapid7 InsightIDR provides straightforward deployment with effective customer support while ESET PROTECT Enterprise, requiring more setup time, benefits from strong post-deployment support.

Pricing and ROI: Rapid7 InsightIDR offers a competitive pricing structure with a quick ROI. ESET PROTECT Enterprise, with higher initial costs, justifies the investment through its robust feature set over time.

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To learn more, read our detailed ESET PROTECT Enterprise vs. Rapid7 InsightIDR Report (Updated: April 2025).
Buyer's Guide
ESET PROTECT Enterprise vs. Rapid7 InsightIDR
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
14
Ranking in other categories
Anti-Malware Tools (13th)
Rapid7 InsightIDR
Ranking in Extended Detection and Response (XDR)
15th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (13th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (24th), Threat Deception Platforms (5th)
 

Mindshare comparison

As of May 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.7%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
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Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution doesn't have high memory usage."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The tech support from ESET is amazing, and I would rate it as ten out of ten."
"The technical support of ESET is very good."
More ESET PROTECT Enterprise pros
"Simple configuration and automatically syncs to the cloud platform."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."
"I rate Rapid7 nine out of 10 for affordability"
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"I have seen that Rapid7 InsightIDR provides security to the networks and endpoints in the company."
"The solution provides satisfying native integration features"
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"The platform offers unlimited storage and agent-based solutions."
More Rapid7 InsightIDR pros
 

Cons

"Sometimes, the connection to the machine requires troubleshooting."
"Its automation can be improved."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"I would like to see more features on the reporting side of things."
"They need to reduce the number of notifications on the endpoints."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
More ESET PROTECT Enterprise cons
"Lacks a mobile application."
"Tenable Nessus is easier to deal with. It's more efficient and accurate. InsightIDR is heavier than Tenable in terms of performance and scanning. Rapid7 would be much easier to use if it had a network connector like Tenable. Tenable's connector allows continuous monitoring over the B caps."
"I would like to see more development in InsightIDR towards building their SIEM solution and converting it to XDR."
"It takes time for the product's support team to resolve issues, making it an area of concern where improvements are required."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"InsightIDR is only available in a cloud version. Some of our customers prefer an on-prem solution because they want to manage the security within their environment."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"The dashboard is an area that could be simplified."
More Rapid7 InsightIDR cons
 

Pricing and Cost Advice

"ESET PROTECT Enterprise is affordable."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"The product is cost-effective compared to one of its competitors."
"The solution has a mid-range price point in the market"
"Rapid7 InsightIDR is a cheaply priced product. On a scale of one to ten, where one is very expensive, and ten is very cheap, I rate the product's price at seven or eight."
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR's pricing is reasonable but we have challenges with the Minimum Order Quantity. It is not reasonable for customers who have less than one hundred devices. If they can reduce Minimum Order Quantity, it is good. You have to pay around 5000-6000 dollars per year for the product. The pricing includes maintenance and support costs."
"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."
"It is a reasonably priced solution."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"Rapid7 InsightIDR is priced very well and is cost-effective."
More Rapid7 InsightIDR pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Comms Service Provider
12%
Government
11%
Financial Services Firm
10%
Computer Software Company
16%
Financial Services Firm
9%
Manufacturing Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
See all answers
What needs improvement with ESET Protect?
The management console could be improved. Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers. This is a signif...
See all answers
What is your primary use case for ESET Protect?
I use ESET PROTECT Enterprise for maximum protection on every computer in my organization. I work in a bank, and our security requirements mandate that we use only on-premise solutions.
See all answers
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
See all answers
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
See all answers
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
The product pricing is very cheap.
See all answers
 

Comparisons

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Compared 14% of the time
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Compared 13% of the time
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Compared 8% of the time
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Compared 10% of the time
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Compared 9% of the time
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Compared 8% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
ESET PROTECT Enterprise
May 2025
ESET PROTECT Enterprise reportDownload ESET PROTECT Enterprise product report
Buyer's Guide
Rapid7 InsightIDR
April 2025
Rapid7 InsightIDR reportDownload Rapid7 InsightIDR product report
 

Also Known As

ESET Protect, ESET File Security
InsightIDR
 

Overview

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

  • Cloud-based console with the possibility of an on-premises deployment
  • Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
  • Enables full reporting for ESET security solutions
  • Controls endpoint prevention, detection & response layers across all platforms
  • Connect anytime, anywhere from your favorite web browser
ESET

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7
 

Sample Customers

Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Buyer's Guide
ESET PROTECT Enterprise vs. Rapid7 InsightIDR
April 2025
Free Report: ESET PROTECT Enterprise vs. Rapid7 InsightIDR
Find out what your peers are saying about ESET PROTECT Enterprise vs. Rapid7 InsightIDR and other solutions. Updated: April 2025.
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