We performed a comparison between ESET PROTECT Enterprise and Rapid7 InsightIDR based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Scanning, vulnerability reporting, and the dashboard are the most valuable features."
"Microsoft 365 Defender is a good solution and easy to use."
"It gives a lot of flexibility in terms of configuration and customization as per the business requirements."
"Email protection is the most valuable feature of Microsoft Defender XDR."
"The advantage of Microsoft Defender XDR has over other XDRs in the market is that it's easy to use. You can quickly differentiate between alerts, incidents, devices, software, etc. It's easier to investigate an incident, and you have so many options. You can automate investigations and use playbooks. There's also the live response session, which is something you can't find in any other XDR."
"It has been great for us. Previously, we didn't have a solution to protect us, especially from malware, whereas now, we are getting protection up front, especially from the malware attacks coming through emails or endpoints."
"Microsoft 365 Defender is a stable solution."
"The best feature is threat hunting. There are a lot of other features I like, such as the alert mechanism. The chain alert mechanism has a huge impact. It combines all the alerts into one incident and automatically correlates them with AI."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"The solution offers a lot of configuration capabilities."
"ESET PROTECT Enterprise is reliable."
"The solution doesn't have high memory usage."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The biggest reason why we chose Rapid7 was to gain value in a really quick time. Its deployment doesn't take months. It just takes a few days."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"Integration with threat modeling from the Metasploit and InsightIDR repositories."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"Simple configuration and automatically syncs to the cloud platform."
"Very intuitive and easy to set up."
"InsightIDR’s ability to process millions of transactions per day, and to notify me of the most critical ones, is priceless. InsightIDR has the alerts tuned, and has the ability to quickly drill down to determine the threat level."
"I rate Rapid7 nine out of 10 for affordability"
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"When we do investigations, it would be better if Microsoft could populate the host dashboard more. When we open any host for investigation, we want the entire timeline of what is happening on the host, including all the users logging in, their hardware, Windows version, etc."
"Since all of our databases are updated and located in the cloud, I would like additional support for this."
"The support could be more knowledgable to improve their offering."
"The documentation on their website is somewhat outdated and doesn't show properly. I wanted to try a query in Microsoft Defender 365. When I opened the related documentation from the security blog on the Microsoft website, the figures were not showing. It was difficult to understand the article without having the figures. The figures were there in the article, but they were not getting loaded, which made the article obsolete."
"The message trace feature for investigating mail flow issues should add more detailed information to the summary report... if they could extend the summary report a little bit, make it more descriptive, ordinary administrators could understand what happened and that the emails failed at this or that point. That way they would know the location to go to try to correct it and to prevent it from occurring again."
"Because of the training model, Defender XDR's automatic response sometimes blocks legitimate users and activities. Also, the UI sometimes responds slowly."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"The solution can be quite technical and therefore is challenging for new users."
"I would like to see more features on the reporting side of things."
"Its automation can be improved."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"The tool is complex and expensive."
"The availability and sustainability could also be improved."
"Sometimes, the connection to the machine requires troubleshooting."
"The APIs can be further improved in Rapid7."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"The solution needs improvement in threat intelligence. Increasing the depth of intelligence to help users understand more about threats is a possibility. My suggestion is to expand access to other websites or resources."
"They should add more configuration and security features to it."
"The solution's XDR agents cannot compete with the XDR solutions out there yet."
"Rapid7 InsightIDR is not intuitive to search for logs. It should be more user-friendly and improve the dashboards. We should be able to use ready-made templates instead of having to build one."
"Needs a better ability to customize the check within the console."
ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews while Rapid7 InsightIDR is ranked 13th in Extended Detection and Response (XDR) with 29 reviews. ESET PROTECT Enterprise is rated 9.0, while Rapid7 InsightIDR is rated 8.4. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of Rapid7 InsightIDR writes "An affordable product that is easy to use and has many advanced features and default templates". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas Rapid7 InsightIDR is most compared with Darktrace, Microsoft Sentinel, Splunk Enterprise Security, Rapid7 InsightVM and IBM Security QRadar. See our ESET PROTECT Enterprise vs. Rapid7 InsightIDR report.
See our list of best Extended Detection and Response (XDR) vendors.
We monitor all Extended Detection and Response (XDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
