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ESET PROTECT Enterprise vs Rapid7 InsightIDR comparison

ESET and Rapid7 are both solutions in the Extended Detection and Response (XDR) category. ESET is ranked #20 with an average rating of 8.2, while Rapid7 is ranked #16 with an average rating of 8.1. ESET holds a 0.8% mindshare in XDR, compared to Rapid7’s 2.8% mindshare. Additionally, 100% of ESET users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.
ESET PROTECT Enterprise
Read 16 ESET PROTECT Enterprise reviews
  • 546 Views
  • 144 Comparison Views
100% willing to recommend
Rapid7 InsightIDR
Read 32 Rapid7 InsightIDR reviews
  • 2,603 Views
  • 978 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Rapid7 InsightIDR and ESET PROTECT Enterprise compete in security solutions. ESET PROTECT Enterprise seems to have the upper hand due to its comprehensive features despite Rapid7 InsightIDR being praised for pricing and support.

Features: Rapid7 InsightIDR includes robust threat detection, automated response capabilities, and efficient alerting. ESET PROTECT Enterprise offers advanced multi-layered protection, extensive integration options, and centralized management.

Room for Improvement: Rapid7 could enhance alert management, refine reporting functionalities, and expand integration potential. ESET could improve scalability, simplify configuration processes, and enhance performance under load.

Ease of Deployment and Customer Service: Rapid7 InsightIDR provides straightforward deployment with effective customer support while ESET PROTECT Enterprise, requiring more setup time, benefits from strong post-deployment support.

Pricing and ROI: Rapid7 InsightIDR offers a competitive pricing structure with a quick ROI. ESET PROTECT Enterprise, with higher initial costs, justifies the investment through its robust feature set over time.

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To learn more, read our detailed ESET PROTECT Enterprise vs. Rapid7 InsightIDR Report (Updated: June 2025).
Buyer's Guide
ESET PROTECT Enterprise vs. Rapid7 InsightIDR
June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Anti-Malware Tools (12th)
Rapid7 InsightIDR
Ranking in Extended Detection and Response (XDR)
16th
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
32
Ranking in other categories
Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (5th)
 

Mindshare comparison

As of July 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.8%, up from 0.4% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.8%, up from 2.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
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Asim Naeem - PeerSpot reviewer
Providing comprehensive insight into alerts while working towards AI enhancement
I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"From my personal perspective, it is easy to see on the console what's happening with each system."
"The solution is easy to use and install, with good pricing."
"We can easily manage resources, disable or enable clients and update them."
"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."
"Regarding real-time analytics and threat detection capabilities in ESET PROTECT Enterprise, I find them excellent."
"The solution provides EDR. You can customize how you prepare the endpoint for clients and the dashboard alerts."
"The solution offers a lot of configuration capabilities."
"The technical support of ESET is very good."
More ESET PROTECT Enterprise pros
"The solution's initial setup is easy."
"Rapid7 is easy to use and deploy. It is a simple solution and has easy data pulling."
"Rapid7's reporting is more robust than Tenable's."
"I am able to run automated actions based on the output of reports, leaving me extra time to focus on more pressing matters."
"The ability to ingest Office 365 log files, then process them into events and display them on a map."
"Another very important part of insightIDR is the ability to collect data from endpoint devices via agent software. With a large remote workforce, this allows visibility into the endpoints that are connected to the internet, but not to the corporate network."
"Enables the use of honey pots, honey users, and honey files to monitor for suspicious patterns."
"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."
More Rapid7 InsightIDR pros
 

Cons

"The solution can be quite technical and therefore is challenging for new users."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"ESET Protect could improve the performance. The performance of the home computers and laptops becomes slow due to their heavy software load. It would be a benefit to make a lighter version of the software which does not have any impact on the performance of the computer's hardware."
"They need to reduce the number of notifications on the endpoints."
"The availability and sustainability could also be improved."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."
More ESET PROTECT Enterprise cons
"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."
"The product allows us to make only 30 custom rules."
"Customised alert recipients need to be added to allow better first-line action and quicker response. Configurable honeypots would be a welcome addition."
"They should add more configuration and security features to it."
"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."
"The solution's XDR agents cannot compete with the XDR solutions out there yet."
"Inability to get access to compliance reports within the solution."
"The ability to tune the collector for custom logs would greatly help."
More Rapid7 InsightIDR cons
 

Pricing and Cost Advice

"The product is cost-effective compared to one of its competitors."
"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."
"ESET PROTECT Enterprise is affordable."
"Licensing is by endpoint and amount of retention time (at least ours is). Default retention was one year, but we are able to push the retention further if needed. There's also a provide-your-own-S3 option for longer retention if you don't want to pay for the additional retention years in your Rapid7 agreement."
"The team is very willing to work with companies. My suggestion is to call the Rapid7 sales department and see how they can help.​"
"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."
"The solution has a mid-range price point in the market"
"​I am sure that there are cheaper products out there, but none that meet so many of our needs whilst maintaining stability and usability.​"
"​Accurately predict your licensing counts as this is a subscription based product.​"
"Rapid7 InsightIDR's pricing is reasonable."
"It is a reasonably priced solution."
More Rapid7 InsightIDR pricing and cost advice
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
13%
Government
11%
Financial Services Firm
11%
Computer Software Company
15%
Financial Services Firm
8%
Manufacturing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
See all answers
What needs improvement with ESET Protect?
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness...
See all answers
What is your primary use case for ESET Protect?
I work with another ESET solution called EDR and XDR. I am working with ESET PROTECT Enterprise and ESET Endpoint Security. I am using ESET Secure Authentication, also called ESET EDR and XDR Enter...
See all answers
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
See all answers
What do you like most about Rapid7 InsightIDR?
During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...
See all answers
What is your experience regarding pricing and costs for Rapid7 InsightIDR?
The product pricing is very cheap.
See all answers
 

Comparisons

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Compared 13% of the time
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Compared 12% of the time
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Compared 11% of the time
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Compared 7% of the time
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Compared 10% of the time
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Microsoft Sentinel vs Rapid7 InsightIDR
Compared 9% of the time
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Rapid7 InsightVM vs Rapid7 InsightIDR
Compared 8% of the time
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CrowdStrike Falcon vs Rapid7 InsightIDR
Compared 6% of the time
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Compared 5% of the time
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Product Reports

Buyer's Guide
ESET PROTECT Enterprise
June 2025
ESET PROTECT Enterprise reportDownload ESET PROTECT Enterprise product report
Buyer's Guide
Rapid7 InsightIDR
June 2025
Rapid7 InsightIDR reportDownload Rapid7 InsightIDR product report
 

Also Known As

ESET Protect, ESET File Security
InsightIDR
 

Overview

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

  • Cloud-based console with the possibility of an on-premises deployment
  • Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
  • Enables full reporting for ESET security solutions
  • Controls endpoint prevention, detection & response layers across all platforms
  • Connect anytime, anywhere from your favorite web browser
ESET

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7
 

Sample Customers

Information Not Available
Liberty Wines, Pioneer Telephone, Visier
Buyer's Guide
ESET PROTECT Enterprise vs. Rapid7 InsightIDR
June 2025
Free Report: ESET PROTECT Enterprise vs. Rapid7 InsightIDR
Find out what your peers are saying about ESET PROTECT Enterprise vs. Rapid7 InsightIDR and other solutions. Updated: June 2025.
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