ESET PROTECT Enterprise vs Rapid7 InsightIDR comparison

ESET and Rapid7 are both solutions in the Extended Detection and Response (XDR) category. ESET is ranked #19 with an average rating of 8.1, while Rapid7 is ranked #17 with an average rating of 8.0. ESET holds a 0.9% mindshare in XDR, compared to Rapid7’s 2.9% mindshare. Additionally, 100% of ESET users are willing to recommend the solution, compared to 95% of Rapid7 users who would recommend it.

ESET PROTECT Enterprise

Read 16 ESET PROTECT Enterprise reviews

1,633 Views
621 Comparison Views

100% willing to recommend

Rapid7 InsightIDR

Read 32 Rapid7 InsightIDR reviews

6,825 Views
2,321 Comparison Views

95% willing to recommend

ESET PROTECT Enterprise

Rapid7 InsightIDR

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 8, 2024

Rapid7 InsightIDR and ESET PROTECT Enterprise compete in security solutions. ESET PROTECT Enterprise seems to have the upper hand due to its comprehensive features despite Rapid7 InsightIDR being praised for pricing and support.

Features: Rapid7 InsightIDR includes robust threat detection, automated response capabilities, and efficient alerting. ESET PROTECT Enterprise offers advanced multi-layered protection, extensive integration options, and centralized management.

Room for Improvement: Rapid7 could enhance alert management, refine reporting functionalities, and expand integration potential. ESET could improve scalability, simplify configuration processes, and enhance performance under load.

Ease of Deployment and Customer Service: Rapid7 InsightIDR provides straightforward deployment with effective customer support while ESET PROTECT Enterprise, requiring more setup time, benefits from strong post-deployment support.

Pricing and ROI: Rapid7 InsightIDR offers a competitive pricing structure with a quick ROI. ESET PROTECT Enterprise, with higher initial costs, justifies the investment through its robust feature set over time.

To learn more, read our detailed ESET PROTECT Enterprise vs. Rapid7 InsightIDR Report (Updated: September 2025).

Buyer's Guide

ESET PROTECT Enterprise vs. Rapid7 InsightIDR

September 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ESET PROTECT Enterprise

Ranking in Extended Detection and Response (XDR)

19th

Average Rating

8.6

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Anti-Malware Tools (11th)

Rapid7 InsightIDR

Ranking in Extended Detection and Response (XDR)

17th

Average Rating

8.4

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (14th), User Entity Behavior Analytics (UEBA) (5th), Endpoint Detection and Response (EDR) (25th), Threat Deception Platforms (4th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.9%, up from 0.4% compared to the previous year. The mindshare of Rapid7 InsightIDR is 2.9%, up from 2.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
Rapid7 InsightIDR	2.9%
ESET PROTECT Enterprise	0.9%
Other	96.2%

Extended Detection and Response (XDR)

Featured Reviews

Manikumar David

IT Manager at R K Khanna and Associates

Provides comprehensive monitoring and policy implementation with room for memory optimization

ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness is lacking in some areas. When users are using any computer, ESET PROTECT Enterprise should work in the background without consuming much memory, and any updates should proceed in the background without disturbing the user.

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Asim Naeem

Principal IT Security & Compliance at IBEX Holdings Ltd

Providing comprehensive insight into alerts while working towards AI enhancement

I definitely recommend Rapid7 InsightIDR. It is becoming better, with improvements being continuously made to the product. Right now, I do not have any advice about Rapid7 for other users because every organization or user has different criteria or multiple use cases, so I refrain from commenting on that. I rate the overall solution seven out of ten.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."

"The solution offers a lot of configuration capabilities."

"The tech support from ESET is amazing, and I would rate it as ten out of ten."

"ESET's strong points are that it is an unintrusive, easy-to-maintain, and deploy antivirus solution."

"ESET PROTECT Enterprise is reliable."

"We can easily manage resources, disable or enable clients and update them."

"The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats."

"From my personal perspective, it is easy to see on the console what's happening with each system."

More ESET PROTECT Enterprise pros

"Dashboards, including the main screen, provide much-needed information at a glance, without hours of coding and sifting through logs to find it. In case of an actual security incident, I have faith that insightIDR has retained all logs in a secure manner that prevents log tampering as well."

"User behavioral analytics allows us to pinpoint abnormal or suspicious behavior among millions of events every day."

"The solution's initial setup is easy."

"InsightIDR has allowed us to find potential security issues that we did not know existed, and get remediation quickly."

"Rapid7's reporting is more robust than Tenable's."

"InsightIDR helps us investigate an environment to discover information about incidents."

"It is a very stable solution."

"The technical support is a solid 10 out of 10 as they take the time to answer any questions or problems which may arise in a reasonable time frame."

More Rapid7 InsightIDR pros

Cons

"The solution can be quite technical and therefore is challenging for new users."

"The availability and sustainability could also be improved."

"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."

"They need to reduce the number of notifications on the endpoints."

"The tool is complex and expensive."

"They need to reduce the number of notifications on the endpoints."

"When it first starts up, it takes a lot of processing power when the machine is initially booted. Improving the startup side could be beneficial."

"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."

More ESET PROTECT Enterprise cons

"One of the things that could be better is digital forensics. It is there, but it can be better. They could provide more on the endpoint detection level."

"The product allows us to make only 30 custom rules."

"They should add more configuration and security features to it."

"The interface for doing investigation needs to be enhanced with minor improvements that would make it more useful."

"One thing that springs to mind is easier API integration with ITSMs. We are evaluating a new ITSM and I would like to have InsightIDR create a ticket when an attack is identified, and the ticket would be closed in InsightIDR when the ITSM resolution is completed. This would take out the "single point of failure" we currently have, if the email recipient is somehow absent, in recording the risk appetite for the incident and the actions taken to mitigate or not."

"Cloud risk assessment is one area where I think they need a lot of improvement."

"The searching feature in Rapid7 InsightIDR needs to evolve"

"The main problem lies in the processes within the client's operating systems."

More Rapid7 InsightIDR cons

Pricing and Cost Advice

"There is a license needed to use ESET Protect. The licensing cost is very low, it is approximately $10 per license."

"The product is cost-effective compared to one of its competitors."

"ESET PROTECT Enterprise is affordable."

"It is more reasonably priced than other vendors."

"The solution has a mid-range price point in the market"

"Rapid7 InsightIDR's pricing is reasonable."

"The pricing of the solution depends on the user. But there is a yearly licensing cost."

"It is a reasonably priced solution."

"I rate Rapid7 InsightIDR's price a four on a scale of one to ten, where one is cheap, and ten is expensive."

"It is on a yearly basis. For our own company, for about 250 users, it was 16,000 euros a year."

"The pricing and licensing are competitive."

More Rapid7 InsightIDR pricing and cost advice

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Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Comms Service Provider

14%

Government

10%

Financial Services Firm

Computer Software Company

14%

Financial Services Firm

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	20
Midsize Enterprise	5
Large Enterprise	6

Questions from the Community

What do you like most about ESET Protect?

The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.

See all answers

What needs improvement with ESET Protect?

One area for improvement in ESET PROTECT Enterprise is its capabilities on Mac devices, which are less functional compared to Windows. In terms of device management, ESET PROTECT Enterprise could i...

See all answers

What is your primary use case for ESET Protect?

My customers use ESET PROTECT Enterprise to secure all their operating systems; we have a lot of customers who rely on this antivirus. It also acts as a platform where I can manage all the devices ...

See all answers

What SOC product do you recommend?

For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...

See all answers

What do you like most about Rapid7 InsightIDR?

During simulations or demonstrations, the tool generates alerts, providing details such as the specific application, its origin, and potential threats. For instance, it can identify if an applicati...

See all answers

What is your experience regarding pricing and costs for Rapid7 InsightIDR?

The product pricing is very cheap.

See all answers

Comparisons

F-Secure Total vs ESET PROTECT Enterprise

Compared 21% of the time

CrowdStrike Falcon vs ESET PROTECT Enterprise

Compared 12% of the time

Securepoint Antivirus Pro vs ESET PROTECT Enterprise

Compared 10% of the time

Microsoft Defender for Endpoint vs ESET PROTECT Enterprise

Compared 9% of the time

360 Safeguard vs ESET PROTECT Enterprise

Compared 8% of the time

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Rapid7 InsightVM vs Rapid7 InsightIDR

Compared 8% of the time

Darktrace vs Rapid7 InsightIDR

Compared 8% of the time

Microsoft Sentinel vs Rapid7 InsightIDR

Compared 7% of the time

CrowdStrike Falcon vs Rapid7 InsightIDR

Compared 6% of the time

Splunk Enterprise Security vs Rapid7 InsightIDR

Compared 6% of the time

More Rapid7 InsightIDR Competitors

Product Reports

Buyer's Guide

ESET PROTECT Enterprise

October 2025

Download ESET PROTECT Enterprise product report

Buyer's Guide

Rapid7 InsightIDR

September 2025

Download Rapid7 InsightIDR product report

Also Known As

ESET Protect, ESET File Security

InsightIDR

Overview

ESET PROTECT Enterprise ensures real-time visibility for all endpoints as well as full reporting and security management for all OSes

Cloud-based console with the possibility of an on-premises deployment
Provides real-time visibility of all endpoints: desktops, servers, virtual machines and even managed mobile devices
Enables full reporting for ESET security solutions
Controls endpoint prevention, detection & response layers across all platforms
Connect anytime, anywhere from your favorite web browser

ESET

Parsing hundreds of trivial alerts. Managing a mountain of data. Manually forwarding info from your endpoints. Forget that. InsightIDR instantly arms you with the insight you need to make better decisions across the incident detection and response lifecycle, faster.

Rapid7

Sample Customers

Information Not Available

Liberty Wines, Pioneer Telephone, Visier

Buyer's Guide

ESET PROTECT Enterprise vs. Rapid7 InsightIDR

September 2025

Free Report: ESET PROTECT Enterprise vs. Rapid7 InsightIDR

Find out what your peers are saying about ESET PROTECT Enterprise vs. Rapid7 InsightIDR and other solutions. Updated: September 2025.

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