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ESET PROTECT Enterprise vs Wazuh comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.5
ESET PROTECT Enterprise offers excellent ROI with strong security, cost-effectiveness, and user satisfaction prompting switches from competitors.
Sentiment score
5.6
Wazuh provides significant ROI with fast detection and response times, cost savings, and benefits for SMBs and MSPs.
The return on investment is excellent due to its functionality and ease of installation.
There was money saving from using ESET PROTECT Enterprise, which is why I switched from CrowdStrike to ESET.
I have seen value in security cost savings with Wazuh, as using proprietary EDR versions could save us substantial money.
 

Customer Service

Sentiment score
8.7
ESET PROTECT Enterprise's customer support is praised for being responsive, knowledgeable, and effective, despite occasional redirection to resellers.
Sentiment score
6.0
Wazuh support receives mixed reviews; commercial support excels but free users face delays and time zone challenges.
The tech support from ESET is amazing, and I would rate it as ten out of ten.
They are very responsive and help in solving issues quickly.
Even if support is addressing my problem, if the two issues I mentioned are not resolved, then the support process is not complete.
They responded quickly, which was crucial as I was on a time constraint.
We use the open-source version of Wazuh, which does not provide paid support.
The documentation is good and provides clear instructions, though it's targeted at those with technical backgrounds.
 

Scalability Issues

Sentiment score
8.1
ESET PROTECT Enterprise offers robust scalability, easily expanding licenses for large deployments, though server-level enhancements may benefit.
Sentiment score
7.5
Wazuh is scalable, ideal for SMBs and enterprises, but requires technical knowledge and resources for complex deployments.
It can efficiently scale up to thousands of devices in an organization without issues.
I have used many products before, and this solution is definitely scalable.
It is better suited for workstations rather than server environments.
It can accommodate thousands of endpoints on one instance, and multiple instances can run for different clients.
Currently, I don't see any limitations in terms of scalability as Wazuh can still connect many endpoints.
Scalability depends on the configuration and the infrastructure resources like compute and memory we allocate.
 

Stability Issues

Sentiment score
7.8
ESET PROTECT Enterprise is stable but occasionally disrupts work with update-related restarts; users seek improved notifications.
Sentiment score
6.6
Wazuh offers stable performance with proper maintenance, yet frequent updates and configuration challenges can cause occasional issues.
When it performs an update, ESET PROTECT Enterprise should request permission for restarting because otherwise, users lose their work.
The solution is stable, and I have not encountered any glitches.
The solution is very, very stable.
The stability of Wazuh is strong, with no issues stemming from the solution itself.
The stability of Wazuh is largely dependent on maintenance.
The indexer frequently times out, requiring system restarts.
 

Room For Improvement

ESET PROTECT Enterprise requires improved remote deployment, performance, automation, flexibility, documentation, and affordability to enhance user experience.
Wazuh needs enhancements in UI, scalability, and integration, with focus on AI, log analysis, and efficient user management.
Sometimes, agents lose connection with the management console, and the administration team needs to reinstall the agents on the computers.
They need to reduce the number of notifications on the endpoints.
It takes a lot of processing power when the machine is initially booted.
The integration modules are insufficiently developed, necessitating the creation of custom integration solutions using tools like Logstash and PubSub.
I think Wazuh should improve by introducing AI functionalities, as it would be beneficial to see AI incorporated in the threat hunting and detection functionalities.
Wazuh could improve by creating videos on YouTube covering installation, use cases, and integration of third-party APIs for different scenarios that other SAAS services provide.
 

Setup Cost

ESET PROTECT Enterprise users consider pricing reasonable, competitive, and offering good value despite occasional price increases.
Wazuh is a cost-effective, open-source security solution with optional support, but consider additional infrastructure and third-party service costs.
I pay 40 dollars per agent annually, which is cheaper than 60 dollars per agent for Check Point.
We recently paid fourteen dollars and thirty-six cents per unit for 20 users, which is reasonable.
Comparing it to other solutions in the market, it was slightly higher.
Wazuh is completely free of charge.
Totaling around two lakh Indian rupees per month.
Wazuh is free to use, but there are licensing fees for third parties.
 

Valuable Features

ESET PROTECT Enterprise provides robust network monitoring, efficient management, automated tasks, reliable EDR, and secure, low-resource antivirus protection.
Wazuh offers robust security features, easy integration, and scalability, excelling in compliance and intrusion detection across environments.
It allows simple whitelisting and has a learning mode for new installations, which reduces false positives by adapting to typical user habits.
Its web component prevents infections from malicious websites, which enhances its anti-malware capabilities.
One of the strong features of ESET PROTECT Enterprise is its ability to work well on old computers.
Wazuh is a SIEM tool that is highly customizable and versatile.
The system allows us to monitor endpoints effectively and collect security data that can be utilized across other platforms such as SOAR.
With this open source tool, organizations can establish their own customized setup.
 

Categories and Ranking

ESET PROTECT Enterprise
Ranking in Extended Detection and Response (XDR)
20th
Average Rating
8.6
Reviews Sentiment
7.4
Number of Reviews
15
Ranking in other categories
Anti-Malware Tools (11th)
Wazuh
Ranking in Extended Detection and Response (XDR)
5th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
48
Ranking in other categories
Log Management (1st), Security Information and Event Management (SIEM) (2nd)
 

Mindshare comparison

As of June 2025, in the Extended Detection and Response (XDR) category, the mindshare of ESET PROTECT Enterprise is 0.7%, up from 0.3% compared to the previous year. The mindshare of Wazuh is 12.1%, up from 11.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Extended Detection and Response (XDR)
 

Featured Reviews

Cees Van Den Haak - PeerSpot reviewer
A reliable solution that offers enterprise protection
Our primary use case involves approximately 180 workstations, 180 laptops, and office protection in our environment ESET PROTECT Enterprise is reliable.  The tool is complex and expensive.  I have been using the product for 10 years.  The tool is stable.  The product is scalable. My company…
Sandip_Patel - PeerSpot reviewer
Evaluating robust file monitoring with insights for community support improvements
Wazuh's most valuable features include file monitoring and compliance reporting, which do not require excessive costs. These aspects are vital as they provide alerts for changes and facilitate the monitoring of compliance. The platform is also relatively easy to set up and operate. Reports are straightforward to extract and prove useful for compliance requirements.
report
Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.
856,874 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
13%
Government
11%
Financial Services Firm
10%
Computer Software Company
15%
Comms Service Provider
9%
University
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Protect?
The product enabled Zero-Day Protection for our environment. We never encountered any issues regarding threats.
What needs improvement with ESET Protect?
ESET PROTECT Enterprise makes the system a little slow sometimes and updates occur at startup. Sometimes unwanted pop-ups appear to users, and they are unable to disable them. The user-friendliness...
What is your primary use case for ESET Protect?
I work with another ESET solution called EDR and XDR. I am working with ESET PROTECT Enterprise and ESET Endpoint Security. I am using ESET Secure Authentication, also called ESET EDR and XDR Enter...
What do you like most about Wazuh?
Integrates with various open-source and paid products, allowing for flexibility in customization based on use cases.
What needs improvement with Wazuh?
There is room for improvement by integrating more AI into Wazuh. It requires constant nurturing, as I have to provide it with code and specific requirements. This maintenance can be quite labor-int...
What is your primary use case for Wazuh?
We use Wazuh as a SIEM solution because it is open source, highly customizable, and continually expanding. Our clients can request various solutions for their issues, which Wazuh is able to address.
 

Also Known As

ESET Protect, ESET File Security
No data available
 

Overview

Find out what your peers are saying about ESET PROTECT Enterprise vs. Wazuh and other solutions. Updated: April 2025.
856,874 professionals have used our research since 2012.