We performed a comparison between ESET PROTECT Enterprise and Intercept X Endpoint based on real PeerSpot user reviews.
Find out in this report how the two Extended Detection and Response (XDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"We are connected to Microsoft and have every laptop enrolled. This acts as an endpoint. The tool helps me check security and compliance. I can also check what a device is doing."
"Its most significant advantage lies in its affordability."
"The EDR and the way it automatically responds to ransomware and other attacks are valuable features."
"The solution is well integrated with applications. It is easy to maintain and administer."
"Advanced hunting is good. I like that. We can drill down to lots of details."
"All of the security components are valuable including, antiphishing, antispam, and stage three antivirus."
"The most valuable feature is probably the aggregation and correlation of the different telemetry points with Defender for Identity, Defender for Endpoint, and Defender for Cloud Apps. All of these various things are part of that portal. We've wanted that single pane of glass for years."
"The summarization of emails is a valuable feature."
"I like the dynamic groups feature. They give the ability to filter endpoint machines by any parameter, software, or hardware inventory, and that's a significant advantage when you need to, for example, automate a secondary firewall profile for endpoints outside your network. Or if you want to automatically isolate the computer from the rest of the network if the ransomware is found."
"ESET is better in some ways than other vendors because it fulfills many areas where we'd otherwise have to use different products."
"ESET PROTECT Enterprise is reliable."
"The most valuable feature of ESET Protect is the security while accessing any transaction, such as online banking systems. When I access a banking website a new browser opens which is more secure, which I find very useful."
"The most valuable features of ESET File Security are the performance and it doesn't take too many resources."
"We can easily manage resources, disable or enable clients and update them."
"It's helped us with restrictions and knowing which users we can provide permissions to and which users we need to restrict."
"The solution doesn't have high memory usage."
"The dashboard is user-friendly."
"The most effective features of Intercept X Endpoint for threat prevention are ransomware protection, miscellaneous behavior detection, and network threat protection."
"Synchronization with the firewall is most valuable."
"The deployment is quick. It just depends on the environment and what you may be replacing."
"This solution can be used with any device, mobiles, desktops, or any appliances."
"The most valuable feature of Sophos Intercept X is cloud management."
"This solution is easy to configure."
"The most valuable features of Sophos Intercept X are the ease of use and the policy options that are simple to understand. Overall, the protection is good."
"The cost can be high if you want to build custom license packages. Another area for improvement is the policies. In Azure, we need to implement policies in JSON format, but in 365 Defender 365, it would be helpful to use a different format so we can customize the platform."
"The advanced threat-hunting capabilities are phenomenal, and the security copilot enhances that, but some data elements could be better or have more context inside of the advanced tables themselves. The schemas feel a little limited to what they're building into the product. It's probably just a maturity thing. I imagine we'll see the features I want in the next year."
"The licensing is a nightmare and has room for improvement."
"The interface could be improved. For example, if you want to do a phishing simulation for your employees, it can take a while to figure out what to do. The interface is a bit messy and could be updated. It isn't too bad, but doing some things can be a long process."
"While the XDR platform offers valuable functionalities, it falls short of other solutions in its ability to deliver a cohesive identity experience."
"What could be improved in Microsoft 365 Defender is its licensing, e.g. it should be more consolidated and would be good if it has some optimizations. Improving the alerts and notifications, in terms of adding more details, would also be good for this solution."
"The management and automation of the cloud apps have room for improvement."
"There should be better information for experts on features in the solution. What I see when reading about features in Microsoft 365 Defender is that it is always general information. If Microsoft could go deeper into details for the experts about how to use the tools, usage of it would be more familiar and it would be easier to use."
"Sometimes, the connection to the machine requires troubleshooting."
"The tool is complex and expensive."
"I would like to see more features on the reporting side of things."
"The solution can be quite technical and therefore is challenging for new users."
"In terms of management accounts, there's a lot of manuals that seem to be mixed up. Sometimes, it's a little bit confusing."
"The availability and sustainability could also be improved."
"I would like to see more in managing mobile devices in an on-premise solution. The latest news I've heard is that ESET drops mobile management module development for the on-prem version. It's moving to the cloud. Like in endpoint client protection, I would also like to see more of the vulnerability management features and additional app control functionality in ESET Protect."
"In the current version of ESET File Security, you cannot download a file, it always wants the real-time upload which you have to wait until the file is ready. This is annoying. In previous versions, you were able to use the downloaded engine."
"There is room for improvement in terms of stability and updates."
"The product defends very well on its own but could possibly use enhancement in giving users more controls."
"The EDR could be improved, and perhaps the User Interface."
"It would be beneficial if you could expand support for Windows 7 and Windows Server 2008 without charging an additional fee."
"We've had difficulty with uninstalling the solution. When we try to uninstall an old version of the basic Sophos Antivirus, it doesn't seem to uninstall completely."
"Sophos Intercept X doesn't have its own firewall that utilizes the Windows Firewall or intrusion prevention."
"There is some issue with the reporting and refreshing information on resources that have been eliminated."
"To be a perfect product, the price would have to be a bit better."
ESET PROTECT Enterprise is ranked 16th in Extended Detection and Response (XDR) with 10 reviews while Intercept X Endpoint is ranked 8th in Extended Detection and Response (XDR) with 101 reviews. ESET PROTECT Enterprise is rated 9.0, while Intercept X Endpoint is rated 8.4. The top reviewer of ESET PROTECT Enterprise writes "Constantly improving their online resources to make it easier for new users to work with it". On the other hand, the top reviewer of Intercept X Endpoint writes "A standard offering with good threat analysis but reduces machine performance". ESET PROTECT Enterprise is most compared with ESET Endpoint Protection Platform, Wazuh, Microsoft Defender for Endpoint, Avira Antivirus and Cybereason Next-Generation Antivirus, whereas Intercept X Endpoint is most compared with Microsoft Defender for Endpoint, CrowdStrike Falcon, Kaspersky Endpoint Security for Business, SentinelOne Singularity Complete and Fortinet FortiClient. See our ESET PROTECT Enterprise vs. Intercept X Endpoint report.
See our list of best Extended Detection and Response (XDR) vendors.
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