Epicor ERP vs Microsoft Dynamics GP vs SAP ERP comparison

Epicor and Microsoft are both solutions in the ERP category. Epicor is ranked #15 with an average rating of 6.9, while Microsoft is ranked #13 with an average rating of 8.5. Epicor holds a 3.5% mindshare in ERP, compared to Microsoft’s 1.0% mindshare. Additionally, 82% of Epicor users are willing to recommend the solution, compared to 88% of Microsoft users who would recommend it.

Epicor ERP

Read 18 Epicor ERP reviews

2,898 Views
2,724 Comparison Views

82% willing to recommend

Microsoft Dynamics GP

Read 25 Microsoft Dynamics GP reviews

876 Views
841 Comparison Views

88% willing to recommend

SAP ERP

Read 107 SAP ERP reviews

12,769 Views
10,854 Comparison Views

87% willing to recommend

Epicor ERP

Microsoft Dynamics GP

SAP ERP

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Executive Summary

We performed a comparison between Epicor ERP, Microsoft Dynamics GP, and SAP ERP based on real PeerSpot user reviews.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP.

To learn more, read our detailed ERP Report (Updated: August 2025).

Buyer's Guide

ERP

August 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the ERP category, the mindshare of Epicor ERP is 3.5%, up from 2.9% compared to the previous year. The mindshare of Microsoft Dynamics GP is 1.0%, down from 1.1% compared to the previous year. The mindshare of SAP ERP is 17.2%, down from 22.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

ERP Market Share Distribution
Product	Market Share (%)
SAP ERP	17.2%
Microsoft Dynamics GP	1.0%
Epicor ERP	3.5%
Other	78.3%

ERP

Featured Reviews

Khalid Jalal

Senior Manager - Group ICT at Gulf Aluminium Rolling Mill Co. B. S. C. (c)

Requires extensive customization and fails to meet manufacturing needs

My overall experience with Epicor ERP is extremely bad. I just finished a call with the team, and the experience is really unsatisfactory. I will not recommend it to anyone. There's extensive customization required for Epicor ERP, and the standard process is not suitable. Though it is meant for manufacturing, it is not performing the manufacturing job effectively. Regarding the installation process, the implementation is not the problem as the installation is fine. The issue lies with configuration. Although it's supposed to be configurable, it requires customization for everything we need to do. When comparing to JD Edwards and in-house applications, a process that takes one minute in those systems takes ten minutes in Epicor ERP because users have to navigate through different screens constantly. If a user forgets to switch to one screen, the process remains incomplete, making end-user training extremely difficult. There's no automation and workflow feature that can be used without customization. Everything requires changes, making it similar to developing a new platform from scratch. Initially, we anticipated some benefits from using Epicor ERP, but based on the current outcome, it has been completely unsuccessful. The main issue is that everything requires customization rather than configuration. Unless they change their whole approach from customization to configuration, this product should not be used anywhere.

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Firaz Mohammed

Information Technology Manager at a retailer with 51-200 employees

Offers great integration capabilities and allows just the real-time inventory

Dynamics GP improves inventory management by offering real-time inventory tracking, and automated purchase order creation, receiving, and updating inventory levels. It facilitates site-to-site transfers and allocation tracking, enabling efficient stock management across locations. The integration capability of Dynamics GP, combined with Power Platform, has transformed our business processes. We now use PowerApps to enable salesmen to send orders electronically, eliminating the need for order books. Additionally, we developed HR apps to streamline tasks for our staff, leading to automated processes and improved efficiency. Our experience with Dynamics GP reporting and analytics features, particularly Advanced Analysis, has been great. We utilize customized smart lists for purchasing and other functions, allowing for tailored insights over specific periods. Additionally, we have developed custom dashboards for enhanced visibility and support portal integration. I wouldn't recommend Dynamics GP due to its legacy status and impending end of support. However, if integration with the Power Platform is crucial and the company prioritizes modernization, it could still be a viable option. For new companies, I would suggest considering Dynamics 365 Business Central for a more modern solution. Overall, I would rate Dynamics GP as a seven out of ten.

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Achmad Dimyati

IT Service Management Team Lead at a financial services firm with 1,001-5,000 employees

Long-term adaptation and evolution meets changing technology trends

SAP ERP is not really real-time. We use the HANA database which is supposed to be memory data in memory, but we are still not very happy. It is supposed to be real-time and come very quickly, but in reality, it still takes time to run. That is why we use BW of SAP, Business Objects, and now we have moved to the Analytic Cloud where we start using predictive AI. SAP recently implemented Databricks, and they started investing significantly in the analytic environment. SAP ERP has been left behind as they moved to S/4HANA with the HANA database. They restructured the whole table structure of SAP ERP, introduced simple finance, simple logistics, and moved HR to SuccessFactors. They have the BTP layer where they manage everything from integration to master data management. The challenge with SAP is that they move very fast to different products and buy different products. It requires significant investment and many skills to catch up because all of these have different sets of technology. The fundamental has changed differently. It is not monolithic anymore but different products under one name, SAP. You have to buy it model by model for additional models. Products such as SuccessFactors, Ariba for procure to pay, Concur for travel, and Facility Management use totally different technology. They try to integrate with each other, but it remains a challenge for SAP to make them have the same management, technology, and operational approach.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Epicor ERP has harmonized our processes and provides significant visibility in reporting."

"Real-time results make for faster decision making."

"Dashboards and Business Activity Query are very useful."

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."

"The product enables users to customize their dashboards and reports."

"With Epicor, we can call a pitch between Epicor and the PLM database, which is a significant advantage."

"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."

"The ability to deploy a generic implementation without advanced customization."

More Epicor ERP pros

"You can track everything from beginning to end quite easily."

"Microsoft Dynamics GP has supported our compliance with industry regulations completely."

"I haven't used it a lot, but the best thing is that the processes are very detailed."

"The solution is easy to use."

"The fixed assets, payroll, the data module, and user-friendliness are most valuable."

"We have gained the capability to control and address various issues within the financial module effectively."

"The solution offers integrations with other software as well. We have integration with Microsoft Office where we can do Word and Excel, etc."

"The solution is easy to use and not complicated. Also, it is easy to get trained on. Also, there is good information available on the web. The GP community is quite broad and there are many blogs online."

More Microsoft Dynamics GP pros

"It is a utility-focused solution, and the deployment is very much aligned with utility service providers. If you look at the supply chain and the overall business model of a utility service provider, SAP is something that fits very well. That's because the company has invested tremendously in creating appropriate workflows pertaining to this segment or domain."

"Stability-wise, SAP ERP is the best product among others."

"ERP is stable. The outcome is clear to us as far as the design goes."

"The solution is very stable."

"It provides great visibility into the details of enterprise resource planning."

"ERP can help manage all enterprise resources. It brings them together and provides some analytical data to inform management decisions."

"From a long-term perspective, I can say that the solution can offer a return on investment, but it may take around three to four years for our company to experience it."

"The most valuable features of SAP ERP are its stability, industry-specific package, and adaptable configuration."

More SAP ERP pros

Cons

"The tool should provide a better user interface."

"In the newer version of Epicor ERP, it's very difficult to find out that tracing."

"Everything requires changes, making it similar to developing a new platform from scratch."

"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."

"Epicor didn't care about user level and software applications. So, it's not so user-friendly for nontechnical people."

"I would like to see a better reporting tool."

"The support rates at 50% because most of the time the support team needs to relearn the processes, especially when a new person is assigned."

"A number of bugs in 9.05 were only fixed in 10."

More Epicor ERP cons

"What could be improved is the functionality of Dynamics GP because it requires a lot of development by the programmers and the company in order to integrate into a solution."

"It requires a lot of expertise to implement."

"The issue we're encountering is that it's primarily designed for independent installations and not initially structured as a cloud-based solution, which has led to challenges with connectivity."

"Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to continue incorporating features into the out-of-the-box solution because small-caps typically lack budget for in-house IT organizations to customize and maintain systems."

"The purchase order and processing aspects of the solution should be improved."

"With payroll, the payroll that they have offers US or Canadian tax. However, here, our tax payments are different from the US and Canada. It is very difficult to put in our tax tables. We need some customization. It should be readily available for any country to use according to their tax implications. The system should know different types of tax regimes around the world so that it can accommodate. It's a little bit rigid on that."

"As for room for improvement, they have different modules, project and analytical accounting, but it will be good to have that kind of part in the standard package. To have that additional reporting functionality where you can add an attribute or something, which you can report again. So you can analyze the cost by not just natural accounts but also by a project, without having to go through another module edit on top and then the other module edit on top. The more modules you add, sometimes it doesn't work that well. Additionally, it would be easier to have the solution on the cloud. That's our consideration. We are trying to move all our systems to the cloud, and GP is one of them that we are going to move in the next couple of years. I would rate the solution seven or seven point five out of ten."

"Initially, we encountered challenges, particularly with users transitioning from their previous applications."

More Microsoft Dynamics GP cons

"The product can be a little slow when dealing with thousands of employee data."

"It is not easily integrated with outside products."

"Sometimes the cost is not reasonable, such as in the case of budgeting."

"Customizations are a bit expensive."

"The integration with others application could be easier. There are many different features that this solution offers which could be easier to implement."

"The user interface could be improved. For example, sometimes you're missing some data and can't complete a task. There should be some built-in support and suggestions on how to solve your problem. I would also like the interface to be optimized to work better with mobile devices like tablets and smartphones."

"When there is a system error it provides an error code and a lot of times these can be complicated. The support team could have more knowledge to be able to assist with these situations more promptly."

"SAP ERP was not very user-friendly."

More SAP ERP cons

Pricing and Cost Advice

"Epicor ERP is an expensive solution."

"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."

"The initial cost may be a bit high, but the maintenance cost is lower."

"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."

"User support could be improved as well, as the consultant charges are very high."

"We evaluated some local products, because of the pricing, but this product has better features and support."

"For us, in our local currency, it costs us around 5 million Botswanan Pulas a year. It's quite a lot of money."

"In comparison to other ERP systems, the pricing is not necessarily inexpensive, but it can be considered more cost-effective."

"It is an affordable solution."

"The solution's price is steep."

"I think the tool is competitively priced and it's more of a one-time investment with a low annual renewal fee."

"I would say that the pricing is moderate, not cheap, and not expensive. There are many more expensive ERPs than GP, and there are less expensive as well, so it is moderately priced."

"Its pricing and licensing are high. Of course, we all know that it is Microsoft."

"I am not sure. However, extensions cost approximately $100,000 or$200,000."

"SAP ERP is expensive."

"Licensing can vary, but for educational institutions, there are often favorable conditions."

"Some components are available at an additional cost, depending on the type of contract that you have."

"SAP is quite expensive."

"The product has high pricing."

"There are licensing costs."

"I rate the product's price a seven on a scale of one to ten, where one is cheap, and ten is expensive. SAP ERP is a costly tool."

More SAP ERP pricing and cost advice

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Top Industries

By visitors reading reviews

Manufacturing Company

20%

Computer Software Company

Healthcare Company

Construction Company

14%

Manufacturing Company

11%

Government

Retailer

Manufacturing Company

14%

Computer Software Company

11%

Retailer

University

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	4
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	5
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	31
Midsize Enterprise	30
Large Enterprise	76

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?

The licensing cost for Epicor ERP is a concern. The licensing becomes cheap, which leads people to opt for it, but th...

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What needs improvement with Epicor ERP?

The cost management and product costing should be enhanced, along with issues in the manufacturing process. The downt...

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What is your primary use case for Epicor ERP?

We are using Epicor ERP version 10.3.6. We utilize the complete process from P2P through to manufacturing, HR, and al...

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What do you like most about Microsoft Dynamics GP?

The most valuable feature is the ability to easily update and maintain accurate data across all aspects of our operat...

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What is your experience regarding pricing and costs for Microsoft Dynamics GP?

D365 BC licensing SAAS model with subscription ranging $70/User/Month.

See all answers

What needs improvement with Microsoft Dynamics GP?

Scale is a primary concern. If the product vision continues to serve small and mid-cap companies, they need to contin...

See all answers

Is Anaplan better than SAP ERP?

There are different aspects of both Anaplan and SAP ERP that I like and dislike. Anaplan improves forecast accuracy a...

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What do you like most about SAP ERP?

The solution has made the most significant impact on our human resources function, specifically in HR operations and ...

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What needs improvement with SAP ERP?

SAP ERP is fine as it is at the moment. It is difficult to comment on improvements for this version. I know HANA has ...

See all answers

Comparisons

Odoo vs Epicor ERP

Compared 30% of the time

SAP S/4HANA vs Epicor ERP

Compared 7% of the time

Microsoft Dynamics 365 Business Central vs Epicor ERP

Compared 7% of the time

Oracle E-Business Suite vs Epicor ERP

Compared 4% of the time

Tactive Construction Management Software vs Epicor ERP

Compared 3% of the time

More Epicor ERP Competitors

Microsoft Dynamics AX vs Microsoft Dynamics GP

Compared 21% of the time

SAP S/4HANA vs Microsoft Dynamics GP

Compared 21% of the time

Odoo vs Microsoft Dynamics GP

Compared 19% of the time

Oracle E-Business Suite vs Microsoft Dynamics GP

Compared 11% of the time

More Microsoft Dynamics GP Competitors

Infor M3 vs SAP ERP

Compared 12% of the time

Microsoft Dynamics AX vs SAP ERP

Compared 11% of the time

Infor LN vs SAP ERP

Compared 10% of the time

SAP S/4HANA vs SAP ERP

Compared 10% of the time

Ramco ERP vs SAP ERP

Compared 2% of the time

More SAP ERP Competitors

Product Reports

Buyer's Guide

Epicor ERP

September 2025

Download Epicor ERP product report

Buyer's Guide

Microsoft Dynamics GP

August 2025

Download Microsoft Dynamics GP product report

Buyer's Guide

SAP ERP

August 2025

Download SAP ERP product report

Also Known As

Epicor SaaS ERP

Dynamics GP, MS Dynamics GP

No data available

Overview

Capture the true value of cloud ERP with Epicor Kinetic, a solution made with manufacturers, for manufacturers. An intuitive, configurable, and guided user experience with embedded learning helps you maximize your profitability with real-time business intelligence and built-in collaboration tools. Kinetic has the functionality you need to run a modern, future-ready business poised to capitalize on data, transform digitally, and innovate without limits. All the features you need to scale, compete, and attract top talent to your organization. Trust the manufacturing expertise of Epicor to gain the momentum and know-how you need to accelerate growth and innovation.

Epicor Kinetic is distinguished by its increasingly broad focus on planning and managing all resources, both within and across locations and company boundaries. Power your business with a secure, tightly integrated ERP and embedded capabilities. This expanded scope is most strongly felt in the areas of Customer Relationship Management (CRM), Supply Chain Management (SCM), Advanced Planning and Scheduling (APS), Product Lifecycle Management (PLM), Advanced Manufacturing Execution System (MES), Quality Management System (QMS), Field Service Management (FSM), and Business Process Management (BPM) to name only a few. Manufacturers of all sizes have recognized the value of an integrated suite rather than trying to piece disparate solutions together.

Epicor

Microsoft Dynamics GP is a complete enterprise resource planning (ERP) solution for small and medium-sized businesses. Dynamics GP helps you gain greater control over your financials, inventory, and operations. It’s easy to implement and use and empowers informed decisions that lead to business success.

Microsoft

SAP ERP addresses the core business software requirements of midsize and large organizations in all industries and sectors. SAP ERP includes four individual solutions that support key areas of enterprise resource planning: human capital management, financials, operations, corporate services.

SAP

Sample Customers

Information Not Available

Rural Metro, WASH Multifamily Laundry, Kauffman Center for the Performing Arts, Elcome International LLC, Batteries Plus Corporate Stores, Catalogic Software, Choate Rosemary Hall

B&G Manufacturing, Unilever, Life is good Inc., Joy Global Inc., City of Cape Town, Bhopal Municipal, Corporation (BMC), adidas Group, Butcher & Packer Supply Company, Franklin Valve L.P., Evoshield, Prime Meats, a Norsan Group company, EMC Corporation, Varian Medical Systems Inc., FC Bayern Mªnchen AG, AkzoNobel Chemicals B.V., T¾V Rheinland, Pacific Drilling S.A., Fire & Rescue New South Wales, University of Amsterdam, Pa_alon S.A.

Find out what your peers are saying about SAP, Microsoft, Infor and others in ERP. Updated: August 2025.

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