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Epicor ERP vs Infor VISUAL comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Epicor ERP
Ranking in ERP
11th
Average Rating
7.4
Reviews Sentiment
6.0
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Infor VISUAL
Ranking in ERP
27th
Average Rating
0.0
Reviews Sentiment
7.9
Number of Reviews
2
Ranking in other categories
Enterprise Resource Planning for Manufacturing (5th)
 

Mindshare comparison

As of September 2026, in the ERP category, the mindshare of Epicor ERP is 2.3%, down from 3.4% compared to the previous year. The mindshare of Infor VISUAL is 1.2%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
ERP Mindshare Distribution
ProductMindshare (%)
Epicor ERP2.3%
Infor VISUAL1.2%
Other96.5%
ERP
 

Featured Reviews

reviewer2758776 - PeerSpot reviewer
IT Consultant at a tech services company with 51-200 employees
Improves operational efficiency and data discipline but struggles with localization and complex planning
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. From the localization perspective, there is quite a good amount of work to be done. In the production planning area, Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations. Analytics are not being used, and the standard reports are not that great, so management reports are being built independently. Technical support from Epicor ERP could be better. The issue with support is in terms of response time as well as quality.
Carlos  Cardona - PeerSpot reviewer
Operations Manager at Visual K
Powerful accounting functionality, easy to implement, and same day support response
There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible. In a future release, if they could add a CRM incorporated into the core of the solution that would be awesome. Additionally, a more flexible project model. They have a project model, but it's very challenging to set up values.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Epicor ERP paid for itself in the first year and a half, and continued to make the company lean and more profitable by providing tools to manage business operations better, such as production scheduling, finance, and estimating products."
"Epicor ERP is an easy-to-use solution."
"It has helped control operations in our Storage and Distribution Center, including processes such as Product reception, Inventory, Quality and inspection management, Shipping, General ledger, and Invoicing."
"I find the job management features of Epicor ERP most useful, especially for material planning. The ERP gives a perfect overview of many aspects. The scheduling is also helpful. It lets us see what we're planning and try different scenarios. For real-time analytics, I use it mostly for planning and "what if" scenarios."
"The product enables users to customize their dashboards and reports."
"The product is stable with a rating of ten."
"The solution is great for production planning because everything is out of the box. It smoothly handles the process from engineering to ERP, including version management and subcontracting. These features aren't in NetSuite."
"It allowed us to organize our inventory more clearly."
"The most valuable features of Infor VISUAL are its powerful accounting, multicurrency functionality, and production aspects. We implement the manufacturing for many customers. These are the main goals of the solution."
 

Cons

"I would like to see a better reporting tool."
"Yes, we would get crashes relatively often."
"A number of bugs in 9.05 were only fixed in 10."
"Epicor's system for measuring the performance of their support organization is fundamentally flawed (it does not ask the type of questions that would encourage the organization to make the type of changes that would truly elevate the organization."
"There's a new version of the solution that has some bugginess. They're cleaning that up. The user interface is an area that needs improvement and they're improving."
"Epicor ERP cannot handle complex planning situations, which for this organization became very complex, requiring a lot of customizations."
"Everything requires changes, making it similar to developing a new platform from scratch."
"I would like to see a better reporting tool; it is hard to use right now because it has a lot of customizations, and we are having issues pulling the reports."
"There is a tool in Infor VISUAL that is called Costing Utilities, they should make the functionality more flexible."
 

Pricing and Cost Advice

"Pricing isn't a big problem for the solution - I haven't seen them lose deals because of it."
"When comparing Epicor ERP to the other related products, the pricing, additional enhancements, as well as implementation, are better."
"Epicor ERP is an expensive solution."
"User support could be improved as well, as the consultant charges are very high."
"We bought an on-premise version of the solution. The cloud version is different. I've looked into it, but it's very competitive on the low end of the market."
"The initial cost may be a bit high, but the maintenance cost is lower."
Information not available
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Outsourcing Company
11%
Construction Company
7%
Healthcare Company
7%
Manufacturing Company
16%
Comms Service Provider
16%
Construction Company
11%
Media Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business14
Midsize Enterprise4
Large Enterprise2
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Epicor ERP?
My experience with Epicor ERP pricing is that it is fairly priced, targeting more mid-size and small organizations. However, from that perspective, they are slightly higher priced, as some smaller ...
What needs improvement with Epicor ERP?
I see a few areas that can be improved. The localization is not good; for local taxes and statutory compliances, manual work is being done and other packages are being integrated for tax purposes. ...
What is your primary use case for Epicor ERP?
My clients are using Epicor ERP for all their operations. They are a mid-size or small-sized manufacturing company, and Epicor ERP covers finance, production, planning, and procurement functions ex...
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Comparisons

 

Also Known As

Epicor SaaS ERP
Infor Visual Enterprise
 

Overview

 

Sample Customers

Information Not Available
Skills Inc, Darmex, Eberhard Manufacturing, Bluegame, ENERTECH fabricaciones, L&H Industrial, Geophysical Survey Systems, Computer Designs, Essen, Graphicast, Instrument Technology, J&E Manufacturing
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