Entrust Identity Enterprise vs Ping Identity Platform comparison

Why PeerSpot?

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #18, while Ping Identity is ranked #10 with an average rating of 8.4. Entrust holds a 1.8% mindshare in AS, compared to Ping Identity’s 3.0% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 97% of Ping Identity users who would recommend it.

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: October 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

October 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Mindshare comparison

As of November 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 7.0% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.8%, down from 1.9% compared to the previous year. The mindshare of Ping Identity Platform is 3.0%, down from 4.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Cisco Duo	3.7%
Ping Identity Platform	3.0%
Entrust Identity Enterprise	1.8%
Other	91.5%

Authentication Systems

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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AmitRathod

Senior Analyst at Toll Holdings Limited

Single sign-on has simplified access while adaptive authentication protects complex user journeys

Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."

"Cisco Duo has been very reliable from my point of view so far, as I have not had any issues with it."

"The decision to choose Cisco Duo is based on the many features it offers that we did not find in other applications, and since we were already using Cisco for our other needs, it made sense not to switch to a competitor."

"Duo Security improved my organization by helping us secure all access points within the company infrastructure."

"It is very easy for users to enroll, and there are a lot of insights that we get from using the app on devices that people use to authenticate."

"My experience with Cisco Duo's strong security authentication system has been good; it is seamless and easy to integrate, and it is flexible."

"Overall, it provides functionality and security with the two-factor authentication, enabling us to mitigate rogue access requests to our network and giving our workers the ability to work hybridly and tackle day-to-day jobs securely without having to come into the office."

"Cisco Duo has improved our operational efficiency and reduced costs in areas such as authentication, IT support, and security operations by enhancing our security workflows; pretty much everyone is using MFA at work, making it easy for us to see who is actually accessing our network and computers."

More Cisco Duo pros

"It is a scalable solution. You can add users and credentials without problems."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"The integration matrix of the solution is huge compared to others."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"The most valuable feature is multifactor authentication."

"We use the product to run different reports."

"It is a scalable solution."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"The solution is stable. We haven't experienced any bugs or glitches."

"It is a very stable solution."

More Ping Identity Platform pros

Cons

"We found it difficult to integrate it into our broader product family of Microsoft tools and other applications used across our organization."

"There is always room for improvement."

"When you come to the push in Duo Security, there are some integrations where you have to use the code instead of the push functionality."

"Duo Security could improve by being more compatible with other vendors."

"I evaluate the stability and reliability of the solution as somewhat tricky. Cisco Duo Access Gateway is mostly VM-based, and while I'm not sure whether there is an on-premises hardware-based solution, having this VM-based solution can be buggy."

"I'm unsure how to disable the ping notification sound on my phone when using Cisco Duo. I don't know how to silence it."

"On a scale from one being the worst to ten being the best, I would rate my customer service and technical support experience as a seven."

"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."

More Cisco Duo cons

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"The product is very costly compared to other alternative solutions."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"I would like to improve the tool's implementation and pricing."

"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."

"PingID classifies the type of environment into internal and external, which is an area for improvement because you need to take additional steps to trust internal and external users."

"Sometimes, there are issues with its stability."

"I have contacted the technical support team at PingFederate. I would rate their help as two out of ten."

"We have encountered instances where it is not easy to do authentication."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"In Ping Identity, we have had some issues. We've worked with logging and troubleshooting, including some firewall and security issues."

"The solution should allow for better integration with other platforms and the UBT."

More Ping Identity Platform cons

Pricing and Cost Advice

"It falls in line with everything else."

"Our licensing fee is currently on an annual basis."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

"The product’s pricing is reasonable."

"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."

"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."

"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."

More Cisco Duo pricing and cost advice

"The subscription could be yearly or monthly, depending upon your choice."

"It's worth the money."

"I would rate the product's pricing a five out of ten."

"Ping Identity Platform is not an expensive solution."

"Ping Identity Platform is not very expensive."

"PingID's pricing is pretty competitive."

"The product is costly."

"The tool is quite affordable."

"The pricing is neither too expensive nor too cheap."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

12%

Financial Services Firm

11%

Comms Service Provider

Manufacturing Company

Construction Company

12%

Comms Service Provider

Outsourcing Company

Financial Services Firm

16%

Manufacturing Company

Outsourcing Company

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	65
Midsize Enterprise	28
Large Enterprise	82

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	22

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...

See all answers

What is your experience regarding pricing and costs for Duo Security?

Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...

See all answers

What needs improvement with Duo Security?

I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...

See all answers

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for PingFederate?

Regarding pricing for Ping Identity Platform, I would rate it eight out of ten.

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What needs improvement with PingAccess?

The areas where I think PingFederate needs room for improvement include that the most significant area I would recomm...

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What is your primary use case for PingAccess?

The main use case for PingFederate is that we are maintaining the centralized single sign-on with DuroSengel and Cara...

See all answers

Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 7% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 6% of the time

Okta Platform vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 3% of the time

RSA Authentication Manager vs Cisco Duo

Compared 2% of the time

More Cisco Duo Competitors

DigiCert ONE vs Entrust Identity Enterprise

Compared 7% of the time

Okta Platform vs Entrust Identity Enterprise

Compared 6% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 6% of the time

Certificate Lifecycle Manager vs Entrust Identity Enterprise

Compared 5% of the time

miniOrange IAM vs Entrust Identity Enterprise

Compared 3% of the time

More Entrust Identity Enterprise Competitors

Microsoft Entra ID vs Ping Identity Platform

Compared 6% of the time

Okta Platform vs Ping Identity Platform

Compared 5% of the time

Microsoft Active Directory vs Ping Identity Platform

Compared 3% of the time

SailPoint Identity Security Cloud vs Ping Identity Platform

Compared 3% of the time

Saviynt Identity Cloud vs Ping Identity Platform

Compared 2% of the time

More Ping Identity Platform Competitors

Product Reports

Buyer's Guide

Cisco Duo

November 2026

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

November 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

October 2026

Download Ping Identity Platform product report

Also Known As

Duo Security

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.

This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.

What are the key features of Ping Identity Platform?

Cloud Capabilities: Built for cloud applications with flexible integrations.
Federated Identity Management: Allows easy integration of multiple IDPs.
SSO and MFA Support: Ensure secure and seamless access.
Passwordless Authentication: Enhances user convenience.
API and Device Management: Protects and secures devices and APIs.

What benefits and ROI can be expected from Ping Identity Platform?

Enhanced Security: Through detailed compliance features and multi-protocol support.
User Convenience: Enabled by passwordless access and integration flexibility.
Improved Access Control: With role-based permissions and identity management integration.
Seamless Integration: Across a range of identity providers and authentication protocols.

In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.

Ping Identity

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

October 2026

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

Find out what your peers are saying about Entrust Identity Enterprise vs. Ping Identity Platform and other solutions. Updated: October 2026.

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