Entrust Identity Enterprise vs Ping Identity Platform comparison

Entrust and Ping Identity are both solutions in the Authentication Systems category. Entrust is ranked #18, while Ping Identity is ranked #7 with an average rating of 8.3. Entrust holds a 2.0% mindshare in AS, compared to Ping Identity’s 3.2% mindshare. Additionally, 85% of Entrust users are willing to recommend the solution, compared to 100% of Ping Identity users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

2,300 Views
1,587 Comparison Views

85% willing to recommend

Ping Identity Platform

Read 30 Ping Identity Platform reviews

8,272 Views
2,564 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

Ping Identity Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and Ping Identity Platform are competing solutions in the identity management space. Ping Identity Platform seems to have the upper hand due to its comprehensive feature set, which justifies its higher cost.

Features: Entrust Identity Enterprise offers competitive credentialing, encryption capabilities, and frictionless multifactor authentication, enhancing secure identity management. Ping Identity Platform has advanced single sign-on, adaptive authentication, and strong integration capabilities, essential for complex environments.

Room for Improvement: Entrust Identity Enterprise could enhance integration capabilities and scalability options and expand its feature set to cater to more complex environments. Ping Identity Platform would benefit from a more intuitive deployment process, reduced technical resource requirements for setup, and a more competitive pricing model.

Ease of Deployment and Customer Service: Entrust Identity Enterprise is noted for its intuitive deployment process and prompt customer support, offering quick resolutions. Ping Identity Platform, though requiring more setup time and technical resources, compensates with comprehensive documentation and strong support infrastructure, providing excellent customer service.

Pricing and ROI: Entrust Identity Enterprise has an attractive pricing model, offering better immediate ROI with lower initial setup costs. Ping Identity Platform, although necessitating a larger upfront investment, delivers substantial long-term returns due to its enhanced features and scalability options.

To learn more, read our detailed Entrust Identity Enterprise vs. Ping Identity Platform Report (Updated: April 2026).

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

27th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Ping Identity Platform

Ranking in Authentication Systems

7th

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

5th

Average Rating

8.4

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

Single Sign-On (SSO) (6th), Data Governance (11th), Access Management (6th), Customer Identity and Access Management (CIAM) (3rd), Directory Servers (1st)

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Entrust Identity Enterprise is 2.0%, up from 1.4% compared to the previous year. The mindshare of Ping Identity Platform is 3.2%, down from 3.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Ping Identity Platform	3.2%
Entrust Identity Enterprise	2.0%
Other	94.8%

Authentication Systems

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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AmitRathod

Senior Analyst at Toll Holdings Limited

Single sign-on has simplified access while adaptive authentication protects complex user journeys

Regarding areas for improvement in Ping Identity Platform, there is not much. In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation. It provides greater feasibility, but it takes a very long time in terms of complete building. There is a very limited number of legacy support, which can pose potential difficulties in integrating with certain older or legacy systems. Additionally, issue troubleshooting can be difficult at times. Sometimes issues can be difficult to diagnose and require extensive technical expertise. There is also a very steep learning curve for administrative purposes and potential difficulties with offline authentication scenarios.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"It is a scalable solution. You can add users and credentials without problems."

"The integration matrix of the solution is huge compared to others."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"The product's most valuable features include its cloud-based capabilities for handling cloud applications and providing authentication and authorization through OIDC and SAML. It also supports integrations needed for both local and internal applications, including legacy applications requiring web server access."

"It is a stable solution. Stability-wise, I rate the solution a ten out of ten."

"This is a user-friendly solution."

"PingFederate gives you granular control over the settings. There are many options for fine-tuning policies."

"The main reason why we use this product is to make sure that we can use our corporate account to log on to applications in the cloud, and from that perspective, it helps us in our account life-cycle management because if somebody is leaving the company, that account will be automatically deleted, which saves time."

"The solution is stable. We haven't experienced any bugs or glitches."

"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."

"From a security perspective, I highly value the product's biometric authentication methods such as FIDO, FaceID, YubiKey, and the mobile app."

More Ping Identity Platform pros

Cons

"The product is very costly compared to other alternative solutions."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"I would like to improve the tool's implementation and pricing."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"Some colleagues have mentioned API connectivity, data security, and privacy issues."

"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."

"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."

"We can choose a drop-down to search for which certificate we have to create, which is difficult."

"They should promote more buyer's authentification, like a fingerprint or face recognition, something that's more convenient."

"The solution should allow for better integration with other platforms and the UBT."

"In terms of licensing and implementation costs, it has premium pricing, and it has a very complex implementation."

"PingAccess can only have one token provider, and you cannot enable two different token providers simultaneously."

More Ping Identity Platform cons

Pricing and Cost Advice

"I would rate the product's pricing a five out of ten."

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"PingID pricing is a ten out of ten because it's a little bit cheaper than other tools, such as Okta and ForgeRock, and supports multiple tools."

"The platform's value justifies the pricing, especially considering its security features and scalability."

"Compared to some SaaS-based solutions, the platform is relatively cost-effective."

"The tool is quite affordable."

"The pricing is neither too expensive nor too cheap."

"The product is costly."

"Ping offers flexible pricing that's not standardized."

"PingID's pricing is pretty competitive."

More Ping Identity Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Performing Arts

10%

Construction Company

Government

Financial Services Firm

21%

Retailer

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	21

Questions from the Community

Ask a question

Earn 20 points

What is your experience regarding pricing and costs for PingFederate?

The product is affordable and starts at 20,000 dollars/year, depending upon the license and maintenance requirement. It makes our work easier and saves a lot of time.

See all answers

What do you like most about PingAccess?

PingFederate is very flexible. We can do many customizations, and it also provides an SDK to tailor it to our specific requirements. There are also numerous plugins available. I've worked with tool...

See all answers

What needs improvement with PingAccess?

From the improvement perspective, they could bring IGA capability, which right now they only have in their SaaS offering. Other than that, Ping Identity Platform has multiple products for access ma...

See all answers

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Product Reports

Buyer's Guide

Entrust Identity Enterprise

May 2026

Download Entrust Identity Enterprise product report

Buyer's Guide

Ping Identity Platform

April 2026

Download Ping Identity Platform product report

Also Known As

IdentityGuard

Ping Identity (ID), PingFederate, PingAccess, PingOne, PingDataGovernance, PingDirectory, OpenDJ

Overview

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Ping Identity Platform offers cloud capabilities for applications, supporting Single Sign-On, Multi-Factor Authentication, and passwordless authentication. It features flexible integrations and federated identity management, enhancing security through detailed compliance features and seamless IDP integration.

This platform meets enterprise needs with role-based access control, device management, API security, and risk-based adaptations. Its BYOD support, ease of integration, biometric authentication methods, and customizable options with PingFederate aid in enhancing security and convenience. Challenges such as the complex management console, network reliability, and limited customization are present. Users find areas for improvement in incident response features, bio-certification, and network handling for IP classification. Community support and documentation need strengthening to address existing device tracking and token management issues.

What are the key features of Ping Identity Platform?

Cloud Capabilities: Built for cloud applications with flexible integrations.
Federated Identity Management: Allows easy integration of multiple IDPs.
SSO and MFA Support: Ensure secure and seamless access.
Passwordless Authentication: Enhances user convenience.
API and Device Management: Protects and secures devices and APIs.

What benefits and ROI can be expected from Ping Identity Platform?

Enhanced Security: Through detailed compliance features and multi-protocol support.
User Convenience: Enabled by passwordless access and integration flexibility.
Improved Access Control: With role-based permissions and identity management integration.
Seamless Integration: Across a range of identity providers and authentication protocols.

In industries such as finance, healthcare, and IT, enterprises deploy Ping Identity Platform for its ability to implement seamless SSO and MFA. It integrates with protocols like SAML, OAuth, and OpenID Connect to secure communications and user identities. This enhances security and user convenience for customer-facing and internal applications.

Ping Identity

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Equinix, Land O'Lakes, CDPHP, Box, International SOS, Opower, VSP, Chevron, Truist, Academy of Art University, Northern Air Cargo, Repsol

Buyer's Guide

Entrust Identity Enterprise vs. Ping Identity Platform

April 2026

Free Report: Entrust Identity Enterprise vs. Ping Identity Platform

Find out what your peers are saying about Entrust Identity Enterprise vs. Ping Identity Platform and other solutions. Updated: April 2026.

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