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Entrinsik Informer vs Tungsten Insight comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 1, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Entrinsik Informer
Ranking in BI (Business Intelligence) Tools
35th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
16
Ranking in other categories
Reporting (30th)
Tungsten Insight
Ranking in BI (Business Intelligence) Tools
40th
Average Rating
7.6
Reviews Sentiment
7.2
Number of Reviews
3
Ranking in other categories
Process Mining (15th)
 

Mindshare comparison

As of March 2026, in the BI (Business Intelligence) Tools category, the mindshare of Entrinsik Informer is 0.8%, up from 0.1% compared to the previous year. The mindshare of Tungsten Insight is 0.7%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
BI (Business Intelligence) Tools Mindshare Distribution
ProductMindshare (%)
Entrinsik Informer0.8%
Tungsten Insight0.7%
Other98.5%
BI (Business Intelligence) Tools
 

Featured Reviews

it_user187596 - PeerSpot reviewer
Systems Analyst / Data Architect at a university with 51-200 employees
Informer empowers end-users with the tools to retrieve their data quickly and efficiently
Customer Service: Excellent. Every case I've opened with them, or phone call I have had have been more than helpful. It is clear they care both about my needs as a customer and their product. Technical Support: Excellent. Each question I've asked, intelligent or not, has been met with the same level of professionalism and expertise. I always feel they will come to some resolution if possible and they do.
reviewer2005506 - PeerSpot reviewer
Major Account Manager at a computer software company with 51-200 employees
Great reporting and customizations with good reliability
A lot of the improvement is not so much the product as it is how it's deployed; it's about mapping against what you need to improve your processes, whether it's the Kofax kind of shows in the IDP. You've got process orchestration, extraction and robotic process automation, process orchestration, and then mobile. Tracking what you need out of those, either all five together or one of those separated out, is usually what's more critical. They do add capabilities to the tool. However, from our perspective as a consulting organization, the real key is whether you are getting the data you need to improve your process or if your reporting is not providing you with the desired information you need to improve your processes. If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Entrinsik Informer is a great solution."
"The live excel function has been our most valuable as we can push out reports that program people can run anytime they want."
"I appreciate the scheduling, saving, quick launch and ease of sharing of reports."
"The user friendly aspect of the interface and flexibility of usage."
"I think the analytics are great."
"Informer is or has become our standard reporting tool for all systems."
"The return on investment is immeasurable, as we have empowered more employees than ever with report creation and our faculty are very excited to be able to manage and gather data previously unavailable to them to help guide their decisions."
"Customer Service: The customer service is great any issue is resolved in a timely fashion."
"It provides the ability to design applications directly."
"Based on my experience, it's been a very, very good product, a very powerful insight analytics or business KPI-type tool that provides a very good data-based review of intelligent document processing and allows clients to develop their own reliable, customized reports."
"You can easily customize reporting to pull the fields that interest you."
"The solution is easy to manage, very easy to scan and archive documents, and after digitizing it is very easy to reach archived documents."
"The initial setup is straightforward."
"The designer and workspace tools in Kofax Insight are good, providing the ability to design applications directly and read various types of PDF images, handwritten files and cheques, transferring the data from these images into the database and making it accessible on mobile and computer devices."
 

Cons

"More tutorials and free training would be great."
"I would like to see further development on customizability options in the dashboard module."
"You have to know Java scripting for getting over hurdles. I wish it was more user friendly out of the box."
"The use of computer columns created locally will not work in the logic but does work in the reports columns."
"I wish there was a cron expression for bi-weekly. This becomes problematic with payroll audits."
"Sometimes we think Informer is running slowly, but I suspect that has more to do with how we have it installed at our institution."
"The big issue for us is that there is no way to cancel a report from the browser."
"My initial learning was a little rough."
"If there's any negative, it's just the different names, the branding names that the product's gone through, it's confusing."
"The initial setup is complex and would be difficult to carry out without any training."
"The reporting and internal integration systems could be improved by making them more user-friendly."
"It would be ideal if there were some standard forms that could be customized."
"The solution is not cheap. It is a bit pricey, and therefore more suited towards larger companies."
"If there's any negative, it's just the different names, the branding names that the product's gone through. It's confusing."
report
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Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise10
No data available
 

Also Known As

No data available
Kofax Insight
 

Overview

 

Sample Customers

Elon University, North Carolina Community College System, American University, American Museum of Natural History, New York Botanical Gardens, BP North America, Campbell University, Carnegie Museum of Pittsburgh, Linux Foundation, Julliard, Lake County Sheriff's Office, Raleigh Police Department, Loyola University, R & R Insurance, Schoolcraft College, Texas A&M, Two Rivers Insurance Company, University of Alabama, Advanced Medial Transport, Texas Title
Infosys,HMI, krungsri, Cegeka
Find out what your peers are saying about Entrinsik Informer vs. Tungsten Insight and other solutions. Updated: March 2026.
885,311 professionals have used our research since 2012.