Elastic Path vs Salesforce Commerce Cloud vs Shopify comparison

Salesforce Commerce Cloud

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Elastic Path

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Executive Summary

We performed a comparison between Elastic Path, Salesforce Commerce Cloud, and Shopify based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: August 2025).

eCommerce Platforms

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.0%, down from 1.2% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 12.4%, down from 15.2% compared to the previous year. The mindshare of Shopify is 9.4%, down from 10.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Commerce Cloud	12.4%
Shopify	9.4%
Elastic Path	1.0%
Other	77.2%

eCommerce Platforms

Featured Reviews

Jorge Gil

Team lead at Nulogic

Provides flexible infrastructure and has good stability

I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…

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Vijay Subramanyam

Delivery Head at cblsolutions

Offers seamless integrations and effective architecture for retail operations

Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities. Users can manage the site independently with the administration panel and benefit from features like easy marketing submissions, discount codes, and integration with Apple Pay and Bazaarvoice for reviews. The platform is also robust, with managed infrastructure by Salesforce.

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Alex Osmichenko

Chief Executive Officer at IT Monks Agency

Have managed to grow sales quickly but experience challenges with integration and commission

The primary use case for Shopify is when I want to quickly build an online store. I utilize Shopify as an online store to manage and grow my retail business. I use it to boost my online sales Shopify is easy to start and has an intuitive onboarding process for customers. It is very good in terms…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"Salesforce Commerce Cloud offers a personalized experience tailored to each B2B client. It allows for easy customization according to specific customer needs. Additionally, once a customer finalizes a product with pricing, negotiations and settled prices can be logged into the transcript for future reference and reuse. These features make the platform highly adaptable and efficient, providing a seamless and customizable process tailored to individual preferences."

"The most valuable feature of Salesforce Commerce Cloud is the frequent updates. There will be a significant increase in the look and feel. You will be using the solution and think you might want a new feature to be added and then when they release the next release it is there. There are constantly improving the solution."

"Commerce Cloud's best features include sales service and cloud marketing."

"The pipeline and lead management features are the most valuable."

"Salesforce offers the best features and functionality, which are developed and refined over many years to provide a highly customized e-commerce experience."

"The filters are very useful, and easy to customize. it's very easy to operate."

"It has a customizable checkout experience, customizable homepage, everything can be customized."

"The ease of customization is valuable."

More Salesforce Commerce Cloud pros

"It has a brilliant inventory system to help you manage your store."

"The solution is highly customizable for our store’s e-commerce needs. We don't need to write any code as all the required features are already inbuilt. The front end can be easily customized. Moreover, this tool offers built-in integrations with payment gateway, messaging services like SMS and email, and logistics integration."

"I would absolutely recommend Shopify to others."

"Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization."

"The most valuable feature is its strong SEO capabilities."

"If you have a physical business, like a shop on the street, and you want to take it online but don't know how to do it, you have a couple of options. You could contact a developer or set up an account on Shopify and create your online store there."

"Shopify can be used without any coding knowledge."

"For the initial setup phase, many online tutorials are available, making the process easy."

More Shopify pros

Cons

"They should provide integration with social networking sites."

"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."

"Being able to customize everything in general to our specific needs would be pretty awesome."

"The connection with Marketing Cloud should be improved."

"Salesforce Commerce Cloud could improve overall customization. Having a template deployment would be a useful feature."

"The back office of Salesforce could be more user-friendly."

"Salesforce's technical support is not as good as Elastic Path."

"It is similar to ATG, but some features can be exchanged between the 2."

"Four years ago, we linked Salesforce Commerce Cloud with Outlook, and this was a nightmare because a contact in 20 opportunities is a common scenario."

More Salesforce Commerce Cloud cons

"Many of our clients complain because it's costly and not an open-source."

"It could benefit from improving its user-friendliness for non-coders, perhaps by offering easier template-building options."

"If you consider an enterprise-level application with a lot of customization, Shopify can be problematic to use."

"I would like to see a feature that allows us to access all of the platforms in Shopify, like Facebook and Instagram messages, so we can easily reply to connect to our customers."

"Shopify users pay a higher commission as they scale."

"Previously, Shopify had a limitation of 200 product variations, which posed a challenge for businesses with multiple product options like different colors and sizes. However, they have increased this limit to 1,000 variations, greatly improving the platform's functionality. Besides that, I don't see any major issues that need improvement."

"I have many clients that want to sell their products to the wholesale market, and Shopify currently does not have that kind of feature."

"The order processing and saving of the changes for the product should have automatic functioning."

More Shopify cons

Pricing and Cost Advice

"The solution's price is reasonable."

"The product is expensive."

"I give the price of the solution a three out of ten."

"The pricing is fairly reasonable."

"The licensing of Salesforce Commerce Cloud is something that will depend on the customer's usability. For us as a company, we are in a position where we will be paying the premium for licensing. If we go to the customer who is seeking a B2C solution quickly, we will definitely look at the pricing when it comes to the user base and receive good discounts. Discount is something that depends on the volume and that is where we need to work on. It is a little sensitive market when it comes to licensing procurement. There are some good competitors."

"The licensing works on a per-user basis."

"There are no significant upfront license costs."

"Initially when we installed Salesforce, we thought that it was a bit pricey, but I think for the value that we're getting, it’s suitable."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

More Salesforce Commerce Cloud pricing and cost advice

"The pricing of the solution is economical. The enterprise version is more expensive, however, we do not use it. We pay for the license on a monthly basis and there are payment gateway charges associated with transactions, typically around two percent or as applicable."

"The tool's pricing depends on how big your online store is."

"This is the only platform to enforce its own transaction fee unless you use Shopify Payments Content, which doesn’t automatically reformat when you switch themes."

"They have various plans including ones that are priced at $29 per month, $79 per month, and can go up to $300 per month."

"Depending on the client's requirements, they can choose either the basic plan or the premium plan."

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

12%

Retailer

10%

Financial Services Firm

10%

Computer Software Company

14%

Manufacturing Company

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	9
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

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What do you like most about Salesforce Commerce Cloud?

The product is easy to use.

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

What needs improvement with Salesforce Commerce Cloud?

One of the main points for improvement right now is still the user interface, the front end of Salesforce, because I ...

What do you like most about Shopify?

For the initial setup phase, many online tutorials are available, making the process easy.

What is your experience regarding pricing and costs for Shopify?

I find that the pricing is reasonable compared to the features that Shopify offers.

What needs improvement with Shopify?

A mobile app for end users should be integrated along with Shopify, rather than as an add-on product. There should al...

SAP Commerce Cloud vs Elastic Path

Comparisons

Compared 100% of the time

More Elastic Path Competitors

Adobe Commerce vs Salesforce Commerce Cloud

Compared 23% of the time

SAP Commerce Cloud vs Salesforce Commerce Cloud

Compared 20% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 15% of the time

HCL Digital Commerce vs Salesforce Commerce Cloud

Compared 7% of the time

Oracle Commerce Cloud vs Salesforce Commerce Cloud

Compared 7% of the time

More Salesforce Commerce Cloud Competitors

SAP Commerce Cloud vs Shopify

Compared 19% of the time

Adobe Commerce vs Shopify

Compared 12% of the time

HCL Digital Commerce vs Shopify

Compared 6% of the time

Zoho Commerce vs Shopify

Compared 6% of the time

Sana Commerce vs Shopify

Compared 5% of the time

More Shopify Competitors

Product Reports

eCommerce Platforms

Download Elastic Path product report

Salesforce Commerce Cloud

Download Salesforce Commerce Cloud product report

Download Shopify product report

Also Known As

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Demandware

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Overview

Elastic Path Commerce is a Java based eCommerce platform (with source code included) to provide maximum flexibility and ease of integration to back end systems. Designed for mid-market and enterprise eCommerce merchants and multi-channel retailers with $10 million plus in online revenue, our flexible software has industry leading Search Engine Optimization (SEO) features. We serve a wide array of customers, with a focus on apparel, electronics, telecommunications and publishing.

Elastic Path

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

Shopify is an easy to use, fast, and secure eCommerce platform. Its CMS platform comes with several dynamic and useful features to help users create and manage their websites. The solution’s high-end security features, insightful analytics, user-friendly interface, and vast range of third-party integrations makes it one of the top platforms in the market.

Shopify Features

Shopify has many valuable key features. Some of the most useful ones include:

Customizable templates
Shopify POS
Out-of-the-box SEO tools
Shopify dropshipping
Shopify analytics
Abandoned cart reminders
App store

Shopify Benefits

There are several benefits to implementing Shopify. Some of the biggest advantages the solution offers include:

Better security: Because Shopify provides 256-bits SSL Certification to every website and is Level-1 PCI Compliant, you have guaranteed security that ensures the complete safety of sensitive customer information, including credit card details, phone numbers, email IDs, home addresses, etc.

Personalization options: Because Shopify is a very versatile platform, it provides several different built-in tools and options that allow you to personalize your website according to your specific needs and requirements. In addition to being able to customize website themes, users can offer customers personalized coupons, sale notifications, different shipping options, and payment methods.

Smartphone compatibility: Shopify is compatible with smartphones and other mobile devices, making it easy for users to design, host, and manage websites.

User-friendly interface: The platform’s functionalities are easy to understand because Shopify comes with a very easy-to-use user interface.

Fast loading speed: Shopify is designed with robust and optimized hardware to enable fast loading speeds so websites can load in seconds.

Free 24/7 customer service: Another advantage of Shopify is that it provides customer service around the clock. They have community forums, chat, and voice support services available for their clients to help them resolve issues quickly. Shopify also has a vast database of FAQs.

Thousands of applications: Shopify has its own app store so users can choose from thousands of applications to add new features to their eCommerce store. The app store also enables the content management system to be lightweight and provides desired features to its customers.

Reviews from Real Users

Below are some reviews and helpful feedback written by PeerSpot users currently using the Shopify solution.

Badrilal P., Shopify Developer at Freelance, says, “Shopify can be used without any coding knowledge; just drag and drop and configuring, those are the basics. It's a great solution for people who are in the initial phase of their business. They can use it to easily set up a store that includes product info, product pricing, add to cart, payment methods, gateway integration, menus, contact us forms, and inquiry forms. Anyone can set those features up in one day using Shopify. That's a huge benefit for our customers.”

PeerSpot user Tushar K., Co-founder at Dotmagic Infotech/Shopify Expert at Dotmagic Infotech, mentions, “The most valuable features are the core structure and backend structure. Our clients are easily able to manage their sites at the backend. Shopify provides an easy to use service at the backend that includes product upload, customer service, team settings, and team customization. It is all very easy to handle.”