Elastic Path vs SAP Commerce Cloud vs Salesforce Commerce Cloud comparison

Elastic Path and Salesforce are both solutions in the eCommerce Platforms category. Elastic Path is ranked #21, while Salesforce is ranked #1 with an average rating of 8.3. Elastic Path holds a 1.0% mindshare in P, compared to Salesforce’s 12.4% mindshare. Additionally, 100% of Elastic Path users are willing to recommend the solution, compared to 89% of Salesforce users who would recommend it.

Elastic Path

Read 1 Elastic Path review

218 Views
216 Comparison Views

100% willing to recommend

Salesforce Commerce Cloud

Read 32 Salesforce Commerce Cloud reviews

2,170 Views
2,148 Comparison Views

89% willing to recommend

SAP Commerce Cloud

Read 19 SAP Commerce Cloud reviews

2,358 Views
2,334 Comparison Views

73% willing to recommend

Elastic Path

Salesforce Commerce Cloud

SAP Commerce Cloud

Comparison Buyer's Guide

Download the report

Executive Summary

We performed a comparison between Elastic Path, Salesforce Commerce Cloud, and SAP Commerce Cloud based on real PeerSpot user reviews.

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms.

To learn more, read our detailed eCommerce Platforms Report (Updated: August 2025).

Buyer's Guide

eCommerce Platforms

August 2025

Download the complete report

Helped 867,341 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Mindshare comparison

As of September 2025, in the eCommerce Platforms category, the mindshare of Elastic Path is 1.0%, down from 1.2% compared to the previous year. The mindshare of Salesforce Commerce Cloud is 12.4%, down from 15.2% compared to the previous year. The mindshare of SAP Commerce Cloud is 11.1%, down from 17.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

eCommerce Platforms Market Share Distribution
Product	Market Share (%)
Salesforce Commerce Cloud	12.4%
SAP Commerce Cloud	11.1%
Elastic Path	1.0%
Other	75.5%

eCommerce Platforms

Featured Reviews

Jorge Gil

Team lead at Nulogic

Provides flexible infrastructure and has good stability

I use the solution to create a B2B e-commerce platform The solution provided a flexible infrastructure with ease of use for creating a proposal for the company. The solution's most valuable feature is the ability to create a B2B platform. It has all the essential features, including payment…

Read full review

Vijay Subramanyam

Delivery Head at cblsolutions

Offers seamless integrations and effective architecture for retail operations

Salesforce Commerce Cloud offers effective architecture, ease of integration with third-party systems, and environments to test web store functionalities. Users can manage the site independently with the administration panel and benefit from features like easy marketing submissions, discount codes, and integration with Apple Pay and Bazaarvoice for reviews. The platform is also robust, with managed infrastructure by Salesforce.

Read full review

Saleem Shar

Managing Consultant at Systems Limited

Easy to set up, and extremely scalable, but is expensive

The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones. This makes the process quite complex, especially when migrating from one version to another. For example, I have been using SAP Commerce versions 18 and 19.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a scalable solution."

"The features that are core to Salesforce including documentation and the variety of integrations available are most valuable."

"The solution gives very detailed information to track the progress of the opportunities, like the status of the opportunity and for how long you’ve been in touch with the customer for this opportunity."

"The solution is quite stable."

"There is a good community of developers for the platform."

"Salesforce Commerce Cloud is quite robust and can do many functions. The solution enables extensive personalization. It provides accelerators tailored to your website, simplifying deployment."

"I have found the list creation and dashboard customization features valuable."

"Ability to quickly add content and manage products along with associated web content easily."

"The pipeline and lead management features are the most valuable."

More Salesforce Commerce Cloud pros

"Some of the most valuable features are its personalized offering, promotion engine, and customer support module."

"SAP Hybris provides us with all of the e-commerce features that a client could need."

"The tool has good performance."

"The simple steps for configuring your checkout processes, as well as the promotional engine, are the most valuable features of this solution."

"We have found the B2B, B2C and D2C very valuable."

"Hybris Commerce's most valuable feature is the simple integration with ERP."

"The tool supports multiple currencies."

"We like that this solution gives our B2B clients a lot of functionality straight 'out of the box', meaning that they don't need to carry out a lot of configuration to be able to use it."

More SAP Commerce Cloud pros

Cons

"They should provide integration with social networking sites."

"The performance of the solution has room for improvement. We sometimes experience some delays."

"Multi-tenant infrastructure is a blessing and a curse."

"This solution could be improved by providing additional artificial intelligence capabilities that are available out-of-the-box. It would be useful to have automatic forecasts using AI."

"If your organization has a nonstandard or niche business model or audience, the fast nature of the solution may not be a good fit."

"There is always room for improvement with any solution."

"Four years ago, we linked Salesforce Commerce Cloud with Outlook, and this was a nightmare because a contact in 20 opportunities is a common scenario."

"Salesforce Commerce Cloud should integrate more seamlessly with various systems, providing full order tracking from entry to delivery."

"The dashboards for this solution could be improved."

More Salesforce Commerce Cloud cons

"A public cloud solution of this software would open great possibilities."

"They have just started to work with the cloud, but they only support Microsoft Azure."

"In terms of what could be improved, I would say the product search. There will be multiple criteria to search products and there will be a number of products in different categories. The question is how soon can I find the product which I'm looking for. The search can be improved."

"The initial setup was complex because it was a prime migration from the PrestaShop platform to commerce cloud, and it was very, very complex to migrate some data from one side to the other."

"The solution is complex due to the rapid development of new features in SAP Commerce, which requires the changing of older technologies and migration to new ones."

"SAP Commerce needs to have a credit limit like Salesforce. Currently, we have to do the coding and customization and then showcase it to the user."

"They could include additional types of payment implementations. Right now they are just providing CyberSourse."

"The support team should improve the response time."

More SAP Commerce Cloud cons

Pricing and Cost Advice

"The solution's price is reasonable."

"Salesforce is not a cheap solution."

"The licensing works on a per-user basis."

"I think price-wise, it's a little bit expensive. It can be made cheaper for smaller businesses. I understand that for larger businesses, it can be a payable amount. But for medium to smaller, it is kind of costly, and it might be difficult for them to pay."

"The pricing is fairly reasonable."

"There are no significant upfront license costs."

"I don't know how much the solution costs per user, but I know it's our biggest cost in the company."

"The product is expensive."

"I give the price of the solution a three out of ten."

More Salesforce Commerce Cloud pricing and cost advice

"The product is expensive. I would rate its price a seven out of ten. The solution's licensing is yearly."

"The solution is very expensive in Turkey."

"The price is too high."

"The price is quite high."

"This is an expensive solution."

"The solution is expensive."

"I don't know the cost, but it can be expensive."

"SAP Hybris is expensive, which is why only the large clients use it. At the same time, I think that the return on investment warrants it."

See which vendors are best for you

Use our free recommendation engine to learn which eCommerce Platforms solutions are best for your needs.

See recommendations

867,341 professionals have used our research since 2012.

Comparison Review

it_user9726

Architect at Sapient

Oct 5, 2013

WCS vs Hybris vs ATG - Feature Smackdown

They say "Beauty is in the eyes of the beholder", so if you are a purist in one of these technologies you would probably never agree to my comparison matrix, However these are my personal opinion, From my experience standpoint I have longest exposure to WCS Commerce Suite and the least with ATG…

Read full review

Top Industries

By visitors reading reviews

No data available

Computer Software Company

15%

Manufacturing Company

12%

Retailer

10%

Financial Services Firm

10%

Computer Software Company

14%

Manufacturing Company

14%

Retailer

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	15
Midsize Enterprise	8
Large Enterprise	10

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	10

Questions from the Community

Ask a question

Earn 20 points

What do you like most about Salesforce Commerce Cloud?

The product is easy to use.

See all answers

What is your experience regarding pricing and costs for Salesforce Commerce Cloud?

I am not involved in the pricing or licensing details, so I cannot provide specific insights into the setup costs.

See all answers

What needs improvement with Salesforce Commerce Cloud?

One of the main points for improvement right now is still the user interface, the front end of Salesforce, because I ...

See all answers

What do you like most about SAP Hybris Commerce?

The user interface can be customized.

See all answers

What needs improvement with SAP Hybris Commerce?

The main issue for improvement with SAP Commerce Cloud is the UX/UI and the fact that it's difficult to change it bec...

See all answers

What is your primary use case for SAP Hybris Commerce?

My main use case is B2B commerce where we work on design improvement and new functionalities that the platform doesn'...

See all answers

Comparisons

No data available

Adobe Commerce vs Salesforce Commerce Cloud

Compared 23% of the time

Oracle ATG vs Salesforce Commerce Cloud

Compared 15% of the time

Shopify vs Salesforce Commerce Cloud

Compared 12% of the time

HCL Digital Commerce vs Salesforce Commerce Cloud

Compared 7% of the time

Oracle Commerce Cloud vs Salesforce Commerce Cloud

Compared 7% of the time

More Salesforce Commerce Cloud Competitors

Adobe Commerce vs SAP Commerce Cloud

Compared 18% of the time

Shopify vs SAP Commerce Cloud

Compared 13% of the time

HCL Digital Commerce vs SAP Commerce Cloud

Compared 10% of the time

Oracle ATG vs SAP Commerce Cloud

Compared 8% of the time

Microsoft Commerce Server vs SAP Commerce Cloud

Compared 3% of the time

More SAP Commerce Cloud Competitors

Product Reports

Buyer's Guide

eCommerce Platforms

August 2025

Download Elastic Path product report

Buyer's Guide

Salesforce Commerce Cloud

August 2025

Download Salesforce Commerce Cloud product report

Buyer's Guide

SAP Commerce Cloud

August 2025

Download SAP Commerce Cloud product report

Also Known As

No data available

Demandware

SAP Hybris Commerce, Hybris

Overview

Elastic Path Commerce is a Java based eCommerce platform (with source code included) to provide maximum flexibility and ease of integration to back end systems. Designed for mid-market and enterprise eCommerce merchants and multi-channel retailers with $10 million plus in online revenue, our flexible software has industry leading Search Engine Optimization (SEO) features. We serve a wide array of customers, with a focus on apparel, electronics, telecommunications and publishing.

Elastic Path

Salesforce Commerce Cloud offers scalable and customizable eCommerce solutions ideal for consumer packaged goods and retail businesses, featuring robust CRM and order management capabilities.

Salesforce Commerce Cloud is a dynamic eCommerce platform known for its strong mobile support and seamless third-party integrations. It enables businesses to personalize user experiences and efficiently manage leads and opportunities. Despite facing challenges with integration and pricing for small businesses, its scalability and partner ecosystem make it highly adaptable for diverse needs.

What are Salesforce Commerce Cloud's key features?

Mobile Support: Excellent functionality on mobile devices.
Third-Party Integrations: Enables seamless addition of external tools.
Customization: Facilitates easy alterations to meet business needs.
Scalability: Grows alongside business expansions.
Robust Reporting: Provides comprehensive data insights.
Intuitive Administration: Simplifies management tasks.

What benefits should users look for in reviews?

Enhanced Customer Experience: Provides personalized and adaptive interactions.
Streamlined Operations: Supports efficient lead and opportunity management.
Comprehensive Support: Offers multilingual and integrable capabilities.
Extensive Ecosystem: Leverages a broad partner network for added functionalities.

Salesforce Commerce Cloud is widely implemented in sectors like retail and consumer packaged goods for its CRM functionalities, customized order management, and automation capabilities. Businesses utilize it to create omnichannel platforms and tailored user experiences, especially benefitting financial, insurance, and banking services through its integrability.

Salesforce

SAP Commerce Cloud, SAP's e-commerce platform, is designed to empower businesses to establish reliable and scalable online stores. Emphasizing innovation at scale, it utilizes enterprise-wide data to enhance profitability and customer satisfaction. The platform focuses on delivering connected, insightful, and adaptable shopping experiences through feature-rich and scalable solutions. Businesses leveraging SAP Commerce Cloud can anticipate driving profitable outcomes, ensuring a seamless shopping journey, and harnessing data for informed decision-making. For a deeper understanding, the website delves into specific functionalities such as product content management, experience management, order management, and integration with other SAP solutions and third-party applications.

SAP

Sample Customers

Garmin, TimeInc, Agfa, LVMH, Virgin Media, TeliaSonera, Western Union, LifeWay, Kiabi, TIBCO

Adidas, Amercian Golf, Brooks, Browns, Burton, Butlers, Clarins Paris, ColeHaan, Columbia, Converse, Deckers, Hurley, Kate Spade, Labelux, Lacoste, Lush, Mothercare

NHS 24

Find out what your peers are saying about Salesforce, Adobe, Shopify and others in eCommerce Platforms. Updated: August 2025.

DOWNLOAD NOW

867,341 professionals have used our research since 2012.