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Elastic Observability vs LogRhythm Axon [EOL] comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Oct 26, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Elastic Observability
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
29
Ranking in other categories
Application Performance Monitoring (APM) and Observability (12th), IT Infrastructure Monitoring (15th), Log Management (16th), Container Monitoring (5th), Cloud Monitoring Software (11th)
LogRhythm Axon [EOL]
Average Rating
7.6
Reviews Sentiment
6.3
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Stefan Decuypere - PeerSpot reviewer
Technology Consultant at Hybrid software
Real-time dashboards and visual insights have streamlined issue analysis and monitoring
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system, I know what it costs but am not directly involved in cost-benefit evaluations or maintenance, which is handled by another team. I develop the visual representation of the data and frankly, I don't see major gaps in my application or anything I would really miss; I appreciate the fast pace of the developments that have occurred in the last couple of years. Regarding room for improvement in Elastic Observability, I would have preferred built-in tools to manage the indexes on deployment for better visual representation, as the initial feedback regarding system performance and data storage was fairly primitive and lacking.
AshishDubey - PeerSpot reviewer
Product manager at Tata Communications Ltd
A tool that offers features like SOAR and UBA, along with an out-of-the-box connector for users
LogRhythm Axon has come up with the AI cloud concept in the market. When it comes to the AI cloud concept, you need to consider that every region has differences when it comes to data sovereignty. The AI cloud concept from LogRhythm Axon was based on real-time AI and ML concepts, along with analytics parts that were carried out. The AI cloud concept from LogRhythm Axon is not something that is available in India, so I want it to be introduced in India soon with data sovereignty compliance in place. LogRhythm should focus more on Axon and its cloud platform, which can be helpful in the future to compete with players like Sentinel and Splunk, which currently offer cloud models to users. With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I think Elastic Observability is already in very good shape."
"All the features that we use, such as monitoring, dashboarding, reporting, the possibility of alerting, and the way we index the data, are important."
"The solution allows us to track performance via metrics and we're able to see where latency is happening."
"Elastic provides built-in features for queries and report generation. It's a very good tool for monitoring integration capabilities."
"Machine learning is the most valuable feature of this solution."
"The solution is open-source and helps with back-end logging. It is also easy to handle."
"The price is very less expensive compared to the other solutions."
"We can view and connect different sources to the dashboard using it."
"The search feature within Axon is pretty robust; it's actually very fast in comparison to the previous platform and is going to exponentially help the investigation times for the SOC analysts and for just pulling logs and getting data."
"Scalability-wise, LogRhythm Axon is a good product."
"The fact that your investigations can be saved into a single query string that you can copy and share with your teammates is going to be a game changer."
"For me, the most valuable feature of LogRhythm AXON is the log parsing technology it has. With my company, I'm the current policy builder, so not having to know an archaic, cryptic format and being able to visually grab a log and assign an element to a particular meta tag quickly and easily and being able to run tests on that have been super useful. It's going to revolutionize the way the logs are identified and classified."
 

Cons

"The solution needs to use more AI. Once the product onboards AI, users would more effectively be able to track endpoints for specific messages."
"Elastic Observability needs to improve the retrieval of logs and metrics from all the instances."
"Elastic Observability is reactive rather than proactive. It should act as an ITSM tool and be able to create tickets and alerts on Jira."
"Elastic Observability’s price could be improved."
"One example is the inability to monitor very old databases with the newest version."
"When opening tickets, we cannot use our team mailbox."
"In the future, Elastic APM needs a portfolio iTool. They can provide an easy way to develop the custom UI for Kibana."
"Elastic Observability is difficult to use. There are only three options for customization but this can be difficult for our use case. We do not have other options to choose the metrics shown, such as CPU or memory usage."
"It's a very beta solution right now, and there are so many features that we would like to see added in, such as integration with Active Directory, which is essential for user management and for streamlining that process significantly."
"I'd give technical support a five out of ten. There are definitely areas that they can improve upon, and faster response times would be wonderful, and having more knowledgeable staff who provide the support would also be great."
"With LogRhythm Axon, stability and support are areas with shortcomings where improvements are required."
 

Pricing and Cost Advice

"One needs to pay for the licenses, and it is an annual subscription model right now."
"Users have to pay for some features, like the alerts on different channels, because they are unavailable in different source versions."
"The product is not that cheap."
"So far, there are just the standard licensing fees. Several of the components are embedded in the license or are even open source. They're even free depending on what you use, which makes it even more appealing to someone that is discussing pricing of the solution."
"The price of Elastic Observability is expensive."
"We will buy a premium license after POC."
"Since we are a huge company, Elastic Observability is an affordable solution for us."
"Elastic Observability is cheaper than other similar solutions, such as Dynatrace. Its license calculation is based on various factors like data volume and physical infrastructure, particularly related to RAM capacity."
"I know that there are certain payments to be made towards the licensing costs attached to the product...The pricing of LogRhythm Axon falls under the mid-range, in my opinion."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Computer Software Company
9%
Comms Service Provider
8%
Outsourcing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise4
Large Enterprise16
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Elastic Observability?
The problem is their licensing model, which is a bit confusing. Many customers struggle to understand their total cost of ownership because Elastic licensing is not dependent on easy, quantifiable ...
What needs improvement with Elastic Observability?
After careful consideration about areas for improvement in Elastic Observability, aspects such as pricing, customization, implementation, and scalability could be improved. As a user of the system,...
What is your primary use case for Elastic Observability?
My use case for Elastic Observability is observability, as we upload our customers' data, including logs, and when there is an issue, we can analyze what went wrong.
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Overview

 

Sample Customers

PSCU, Entel, VITAS, Mimecast, Barrett Steel, Butterfield Bank
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