Eightfold Talent Intelligence Platform vs Gusto comparison

Eightfold and Gusto are both solutions in the Talent Management category. Eightfold is ranked #7 with an average rating of 8.0, while Gusto is ranked #13 with an average rating of 9.0. Eightfold holds a 2.1% mindshare in TM, compared to Gusto’s 0.9% mindshare. Additionally, 100% of Eightfold users are willing to recommend the solution, compared to 80% of Gusto users who would recommend it.

Eightfold Talent Intelligen...

Read 12 Eightfold Talent Intelligence Platform reviews

2,257 Views
1,151 Comparison Views

100% willing to recommend

Gusto

Read 4 Gusto reviews

599 Views
407 Comparison Views

80% willing to recommend

Eightfold Talent Intelligen...

Gusto

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Executive SummaryUpdated on Nov 4, 2024

Gusto and Eightfold Talent Intelligence Platform are in the HR and talent management category. Gusto leads in usability and deployment ease, while Eightfold stands out with its AI-driven talent solutions, offering significant value for comprehensive talent management.

Features: Gusto focuses on payroll tools, benefits administration, and compliance management, catering to small to medium businesses with straightforward HR solutions. Eightfold offers AI-driven talent discovery, personalized recommendations, and skills gap analysis, supporting larger organizations with complex talent needs.

Ease of Deployment and Customer Service: Gusto features a user-friendly deployment process and strong customer support, suitable for businesses of all sizes. Eightfold's deployment requires advanced integrations, mainly for larger enterprises, contrasting with Gusto's quick onboarding.

Pricing and ROI: Gusto offers competitive pricing with high ROI for small to medium businesses, focusing on essential HR functions. Eightfold requires higher initial investment yet promises substantial ROI through AI-driven talent strategy transformation. Gusto appeals financially with lower costs, while Eightfold justifies costs with advanced analytics.

To learn more, read our detailed Eightfold Talent Intelligence Platform vs. Gusto Report (Updated: December 2025).

Buyer's Guide

Eightfold Talent Intelligence Platform vs. Gusto

December 2025

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Helped 879,672 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Eightfold Talent Intelligen...

Ranking in Talent Management

7th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Talent Acquisition (4th), Talent Intelligence (1st), AI-Recruiting (1st)

Gusto

Ranking in Talent Management

13th

Average Rating

7.6

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Benefits Administration (10th)

Mindshare comparison

As of January 2026, in the Talent Management category, the mindshare of Eightfold Talent Intelligence Platform is 2.1%, up from 1.7% compared to the previous year. The mindshare of Gusto is 0.9%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Talent Management Market Share Distribution
Product	Market Share (%)
Eightfold Talent Intelligence Platform	2.1%
Gusto	0.9%
Other	97.0%

Talent Management

Featured Reviews

reviewer2778708

Strategic Workforce Planning Director at a financial services firm with 10,001+ employees

Integrates job architecture and skills data to support strategic workforce planning

What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform. It also provides the ability to API connect into your HR information system, whether it be Workday, Oracle, or SuccessFactors, giving you much more AI enablement and more connection with external data, showing you how things are trending that better inform your internal decisions. The predictive analytics of Eightfold is strong. The reason for that is because of the way in which their algorithms are built on the basis of data that is looking at how you generate, in essence, career mobility, which makes them stronger than others. Because they work on a quarterly product development life cycle, what I have heard indicates that Eightfold is always going to be three years ahead of your HR information systems that are trying to add this capability into their platform.

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Phil Strazzulla

Founder at SelectSoftware Reviews

Provides time-saving solutions for small business payrolls

I would say, relative to another payroll solution, running payroll with Gusto probably costs half the price and saves us 5 to 10 hours a month. I would say Gusto is a really good payroll solution for small businesses. Running payroll with Gusto costs half the price and saves us 5 to 10 hours a month. My company does not have a business relationship with this vendor other than being a customer. I was not offered a gift card or incentive for this review. I rated Gusto 9 out of 10 because of some customer support issues that kept it from being a 10.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The CRM is a useful feature to create user communities that we can actively engage in on an ongoing basis."

"The ability to get matched to candidates is certainly valuable. In real time, you are able to adjust your description of the work and the project you need done in order to match you with the best candidates."

"From my perspective, one of the most valuable aspects of Eightfold Talent Intelligence Platform was the talent matching and employee game planning of future roles."

"This solution has also been easy to use for people visiting our career site. Our survey report shows that 79-80% of users marked the application process to be very easy on our website."

"I really like the ability to run campaigns with pipelines and events. Matching prospects based on skills and the calibration process has been most valuable."

"What I find valuable about Eightfold Talent Intelligence Platform is that you integrate your data from skills and job architecture into one platform, and the power of their algorithms are the strongest that I have seen, with no other competitor enabling you to do things in a single platform."

"Stability is fantastic. In the two years we've used it, I've only experienced one outage."

"This solution has allowed our team to focus on higher value activities and to make sure that they are optimizing time to identify talent and match it to opportunities. They can then focus on the layers where humans are necessary."

More Eightfold Talent Intelligence Platform pros

"I appreciated the templates that they offered for new hires and onboarding."

"Gusto is a really good payroll solution for small businesses."

"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."

Cons

"There is room for improvement with regards to sourcing and attribution and to be more efficient with connecting leads."

"The challenge I had was that they were outsourcing their implementation to third parties before you then re-engaged with them, which created a disconnect in terms of the implementation and integration into your overall IT architecture."

"We have had a couple of challenges with some of the things that we're currently trying to build out in our HCM application, and other things within the portfolio, but those aren't customer-facing issues."

"It would be interesting to enable Eightfold to have a user experience that is seamless in terms of single sign on to and from core systems of record. That is, the ability for a user or hiring manager/recruiter to go in and out of Eightfold back into their core system, whether that be Oracle, Workday, SuccessFactors, Cornerstone, etc. It would great to be able to go back and forth with a single sign on capability so that you don't have to log in and out of applications, where it's a bidirectional single sign on."

"There are some small product features that could be enhanced. Ease of use and the recruiter user experience could be improved. Moving through certain stages involves many clicks which can be time consuming."

"The sales representatives that I reached out to on LinkedIn weren't very helpful because once they realized that it was for a smaller company, they weren't as interested."

"An opportunity for Eightfold to improve on is to open up their environment to allow us to own our application maintenance and development environment. We would like to be able to make some of the configuration changes and improvements ourselves."

"From my perspective, I think the usability could use some attention. Eightfold.ai offers modules for talent acquisition, talent management, and other areas like projects. They try to use a common UI for all of them, but it really needs to be more persona-based. That's the thing that I struggle with the most."

More Eightfold Talent Intelligence Platform cons

"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."

"My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past."

"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."

Pricing and Cost Advice

"The pricing is fair compared to the market."

"The pricing is fairly competitive. The licensing is fairly flexible to have all employees take advantage of it in any given capacity."

"This is a fairly expensive solution compared to others on the market. However, the solution offers functionality of a number of other different solutions combined. From that perspective, it is competitively priced."

"I would rate the pricing a seven out of ten, with one being cheap and ten being expensive."

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

12%

Performing Arts

11%

Comms Service Provider

11%

Manufacturing Company

11%

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	9

No data available

Questions from the Community

What do you like most about eightfold.ai?

Stability is fantastic. In the two years we've used it, I've only experienced one outage.

See all answers

What needs improvement with eightfold.ai?

What I would say could be enhanced about Eightfold Talent Intelligence Platform is their implementation approach, as there is absolutely no question about the functional capability of the platform....

See all answers

What is your primary use case for eightfold.ai?

I am an end user of Eightfold Talent Intelligence Platform. In my previous company, I was using Eightfold Talent Intelligence Platform's Talent Management module, which also included Job Intelligen...

See all answers

What needs improvement with Gusto?

I wish Gusto's customer support was better for improvements. My experience with Gusto's customer support sometimes shows they're not responsive, and they have definitely made mistakes in the past.

See all answers

What advice do you have for others considering Gusto?

See all answers

What is your primary use case for Gusto?

Our main use case for Gusto is for payroll, and we pay our US employees through it. Gusto helps with our payroll process because we use it for tax filings and benefits.

See all answers

Comparisons

Phenom TXM Platform vs Eightfold Talent Intelligence Platform

Compared 17% of the time

Workday vs Eightfold Talent Intelligence Platform

Compared 11% of the time

SAP SuccessFactors vs Eightfold Talent Intelligence Platform

Compared 6% of the time

HiredScore vs Eightfold Talent Intelligence Platform

Compared 6% of the time

Perfect vs Eightfold Talent Intelligence Platform

Compared 6% of the time

More Eightfold Talent Intelligence Platform Competitors

isolved vs Gusto

Compared 52% of the time

UKG vs Gusto

Compared 48% of the time

More Gusto Competitors

Product Reports

Buyer's Guide

Eightfold Talent Intelligence Platform

January 2026

Eightfold Talent Intelligence Platform report

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Buyer's Guide

Benefits Administration

December 2025

Download Gusto product report

Also Known As

No data available

ZenPayroll

Overview

Eightfold Talent Intelligence Platform enhances hiring efficiency through AI-driven talent matching, utilizing both internal and external networks for candidate selection and skill assessments, streamlining recruitment processes.

Designed for improved recruitment strategies, Eightfold Talent Intelligence Platform leverages AI to provide talent mapping and market insights, facilitating skill-based candidate rediscovery. Organizations benefit from its intuitive design, responsive support, and advanced recruitment analytics, leading to diverse hiring. While integration and usability can be improved, including smoother single sign-on and persona-based interfaces, Users use it to enhance career sites, match candidates with opportunities, automate recruitment, and improve internal mobility. Smaller organizations may face scalability challenges compared to larger companies.

What are the key features of Eightfold Talent Intelligence Platform?

AI-Driven Talent Matching: Uses AI to match candidates with suitable positions both internally and externally.
Talent Mapping: Offers comprehensive talent and market insights for effective hiring strategies.
Candidate Resurfacing: Resurfaces past applicants for ongoing opportunities based on skills and experience.
Skill Assessments: Provides tools for evaluating employee skills and capabilities.
Responsive Support: Offers assistance to ensure seamless use and integration.

What benefits should be expected from using Eightfold Talent Intelligence Platform?

Enhanced Recruitment Analytics: Enables better decision-making and strategy planning with advanced analytics.
Diverse Hiring Practices: Promotes inclusion and diversity through enriched candidate selection.
Intuitive Profile Setup: Simplifies user experience with easy profile management.
Improved Hiring Efficiency: Accelerates recruitment processes, reducing time to fill positions.

In industries like technology and finance, Eightfold Talent Intelligence Platform is employed for optimizing talent acquisition processes, aligning with existing systems like Microsoft for seamless integration. Military and defense sectors use it to access civilian talents within reserves, while sectors focused on innovation leverage its AI features for succession planning and employee referrals.

Eightfold

Gusto provides payroll, benefits and HR to modern companies, by handling payments to employees and contractors and also electronically handling the paperwork necessary to help companies comply with tax, labor, and immigration laws.

Gusto

Sample Customers

Information Not Available

Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN

Buyer's Guide

Eightfold Talent Intelligence Platform vs. Gusto

December 2025

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