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SolarWinds AppOptics vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
57th
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
22
Ranking in other categories
Network Monitoring Software (68th)
SolarWinds AppOptics
Ranking in Application Performance Monitoring (APM) and Observability
56th
Ranking in IT Infrastructure Monitoring
62nd
Average Rating
7.8
Reviews Sentiment
7.0
Number of Reviews
9
Ranking in other categories
Cloud Monitoring Software (44th)
 

Mindshare comparison

As of August 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of eG Enterprise is 0.8%, up from 0.3% compared to the previous year. The mindshare of SolarWinds AppOptics is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Mindshare Distribution
ProductMindshare (%)
SolarWinds AppOptics0.8%
eG Enterprise0.8%
Other98.4%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RC
Consultant at a computer software company with 5,001-10,000 employees
End-to-end monitoring has improved user experience and now supports comprehensive observability
The most valuable features of eG Enterprise depend on the application, so that's pretty vast, but they definitely include end-to-end application and infrastructure monitoring. User satisfaction with eG Enterprise is really the key component now, so if you go to VDI or RDH, any of those platforms, you get the total end-to-end user experience because they do have endpoint monitoring now as well, and that was the feature that was lacking before.
John Yuko - PeerSpot reviewer
Assistant Manager ICT - Projects at I&M Bank Ltd
Unique features allow consolidating and combing metrics into a single dashboard, but don't monitor mobile solutions
I would like to see more granular information provided on Unix applications. Also, the integration with Unix services should be a bit more straightforward in terms having an agent to retrieve your credentials rather than having to enter or save them for SSH on SolarWinds. From the outset, we had to set some commands to log into the search console, and they are saved on the solution, which presents a challenge in terms of exposure. The solution is unable to monitor APK solutions completely because we'd then be forced to break down the APK and provide the APIs or go through the source code. They don't have a module that can analyze an application that is maybe under-used.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I like about eG Enterprise is that it's easy to use, it's a simple product, and you can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The support we get from eG Innovations is truly outstanding."
"We use it to monitor all of our Windows platforms and servers."
"It gives good insight into inside of what's going on with Exchange."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"I think eG Innovations has created a nifty tool to make our lives a lot easier, now we just have to implement end to end monitoring to be able to use this tool."
"Customer service is fantastic!! They are very responsive and always follow up to ensure a solution has been provided."
"I would rate their technical support for eG Enterprise probably as the best I've ever dealt with."
"I have found the most valuable feature is application performance management."
"The product has a great dashboard."
"With minimal effort on our part, TraceView provides extraordinary visibility into the requests that flow through our SOA applications."
"The sum solution, NTA, and DPA."
"SolarWinds AppOptics does far more than what an individual may realize; it is not just a SIEM tool."
"Customer service is exceptional, as they are very much in tune with our service needs and are always in contact for both enhancement requests and overall satisfaction."
"Some of the most valuable features of SolarWinds are the topology discovery and network performance analysis."
"Technical support is always live and they're supportive."
 

Cons

"Dashboards are difficult to create, and not so useful."
"I would not buy this product again knowing what I know now. It takes too much time and it is still not where it used to be."
"The UI looks a little dated and could do with a refresh."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The integration must be improved."
"Needs to improve the networking monitor capabilities."
"One thing that I don't like about eG is like the interface. It's not really that user-friendly to make a change, or to navigate through."
"The support is not too bad, but also not very good—it's quite standard."
"Because of its inability to monitor mobile solutions, I would rate this solution as a seven out of ten."
"I would like to see more integration with other tools that are available on the market."
"The implementation needs improvement. It needs to get modernized with the newer cloud scenario in both public and private deployment models."
"We had a stability issue with a portion of the installation (Sequencer) when it was first introduced and have chosen not to install that specific function."
"The solution should be more user-friendly."
"In terms of the technology, I think they need to put some more advanced troubleshooting into SolarWinds, in terms of AI capabilities. That's the next generation, especially in the cases of APIs which have already adopted AI capabilities into their products."
"AppOptics would benefit from having a much more centralized view."
 

Pricing and Cost Advice

"You may get some monitoring products with certain licensing you may own. Some of these can take ages to configure and setup, along with needing a license to drive the software."
"It'd be nice if the price was lower. That would be an improvement."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"It is not expensive."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"eG Enterprise is much cheaper than the other products it competes with."
"The product is very cheap."
"Since it's a negotiable rate, I would rate the pricing as a five out of five."
"Mostly, it's a perpetual license. We don't have any customers using the subscription right now—it's mostly a perpetual license that the customers purchase. The licensing is based on the number of elements, whereas other solutions are node-based."
"I believe the current licensing cost is reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
15%
Construction Company
12%
Financial Services Firm
9%
Retailer
8%
Construction Company
14%
Financial Services Firm
12%
Outsourcing Company
9%
Comms Service Provider
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise11
By reviewers
Company SizeCount
Small Business2
Midsize Enterprise1
Large Enterprise7
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What is your experience regarding pricing and costs for eG Enterprise?
The pricing is per user per year and varies depending on the components being monitored. It is within the range of other competitive solutions.
Ask a question
Earn 20 points
 

Also Known As

No data available
AppOptics, SolarWinds TraceView, Librato
 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
TraxoCovea Insurance BTE TechnologyDatarista
Find out what your peers are saying about SolarWinds AppOptics vs. eG Enterprise and other solutions. Updated: August 2026.
909,725 professionals have used our research since 2012.