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ScienceLogic vs eG Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

eG Enterprise
Ranking in Network Monitoring Software
59th
Ranking in IT Infrastructure Monitoring
43rd
Average Rating
8.2
Reviews Sentiment
7.7
Number of Reviews
21
Ranking in other categories
Application Performance Monitoring (APM) and Observability (45th)
ScienceLogic
Ranking in Network Monitoring Software
16th
Ranking in IT Infrastructure Monitoring
14th
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
46
Ranking in other categories
Event Monitoring (6th), Unified Communications Monitoring (1st), Server Monitoring (10th), IT Operations Analytics (4th), Cloud Monitoring Software (12th), AIOps (10th)
 

Mindshare comparison

As of January 2026, in the IT Infrastructure Monitoring category, the mindshare of eG Enterprise is 0.9%, up from 0.6% compared to the previous year. The mindshare of ScienceLogic is 1.6%, down from 1.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring Market Share Distribution
ProductMarket Share (%)
ScienceLogic1.6%
eG Enterprise0.9%
Other97.5%
IT Infrastructure Monitoring
 

Featured Reviews

Jose Ramon Crespo - PeerSpot reviewer
Senior Enterprise Director at Towers IT
Utilize artificial intelligence for faster issue response and seamless ITSM integration
The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features. These capabilities help us gather more information and analyze it faster, leading to better responses to issues. The tool is also excellent at integrating with ITSM services, providing a seamless alerting system for our customers.
Michael Wenn - PeerSpot reviewer
CEO / Co-Founder at Aiops ltd
Offers comprehensive monitoring and tool consolidation but integration complexity needs improvement
There is room for improvement in the speed of setting up the service and integrating PowerPacks. Although these prebuilt features are great, there is considerable complexity in bringing them together to create a unified dashboard. Even with many good integrations and deep visibility, the implementation takes time, especially when it doesn't involve these integrations. While some other companies have easier APIs, using this solution demands significant expertise. It's challenging for new customers to implement independently. The implementation speed of non-PowerPack or non-out-of-the-box integrations should be improved. Additionally, the AI automation feature is not yet very rich due to resource constraints supporting a wide platform.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The GUI is nicer than all the other graphical interfaces out there."
"The data gathering capabilities and the automation, which utilizes artificial intelligence, are the most valuable features."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"eG Enterprise has a single pane of glass for observability and monitoring."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"When it comes to features, the power pack is the most valuable."
"The tool is quite easy to deploy, and it offers very good support."
"The flexibility to support most technologies. The way ScienceLogic gathers data from multiple sources is vital to our customers. As we work with new customers (often with different technology requirements), ScienceLogic is flexible enough to support our clients’ varying network needs."
"The solution excels in three areas: application monitoring, server monitoring, and network performance monitoring."
"I recommend ScienceLogic to other users."
"One of the valuable features is rapid dashboards."
"Dynamic Component Mapping is key and unique."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
 

Cons

"The solution needs to enhance the management dashboards."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"There should be more price flexibility to adapt to different kinds of customers. For small and medium businesses, eG Enterprise is usually too expensive."
"I can understand why they designed the user interface (UI) the way they did, but sometimes in the management of the eG Manager, it can be a bit clunky."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The integration must be improved."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Needs to improve the networking monitor capabilities."
"There are often bugs in new releases."
"Integrating observability and APM monitoring into the overall portfolio would be beneficial."
"They should improve their support process and add chat."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
"ScienceLogic is working towards a kind of AI, DKAIRA enablement, but I find one dependency is the frequent need to rely on professional services."
"Admins do not have direct access to the reporting."
"ScienceLogic does not have application monitoring. We definitely need something integrated within ScienceLogic to monitor applications so that we don't have to rely on monitoring tools to monitor other applications. At least the ones that are market leaders, such as SAP, Oracle, and others."
 

Pricing and Cost Advice

"It is not expensive."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
"They are aligned with other enterprise solutions."
"eG Enterprise is much cheaper than the other products it competes with."
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"I'm not the best person to discuss pricing, but what I do know is that it's a use-and-go structure. You use this much storage and pay this much for it. That's how it is. Every time, we continue to add a large amount of data to the environment."
"Its price could be lower, but for what you pay, you got a lot of value from its features and functionalities. Customers always want a discount or a cheaper solution."
"The license of ScienceLogic is based on how many endpoints are used. The number of monitoring points you want to have."
"The solution is license-based. It's between $8 and $15, depending on what you need from the product."
"It comes with the OS built in, so no need to purchase an OS license or DB license."
"The pricing model for ScienceLogic could improve."
"Pricing between the two is quiet large therefore you can save some money if you don't require to collect all info on each device."
"Decide what you want to monitor and only monitor those items. Absorb other elements as you grow."
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Top Industries

By visitors reading reviews
Government
13%
Computer Software Company
11%
Financial Services Firm
10%
Retailer
10%
Financial Services Firm
12%
Manufacturing Company
11%
Government
10%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise1
Large Enterprise10
By reviewers
Company SizeCount
Small Business13
Midsize Enterprise11
Large Enterprise24
 

Questions from the Community

Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
What do you like most about ScienceLogic?
The tool is quite easy to deploy, and it offers very good support.
What is your experience regarding pricing and costs for ScienceLogic?
ScienceLogic is not that expensive and is cost-effective overall.
What needs improvement with ScienceLogic?
I am interested in improving the flexibility of ScienceLogic's user interface, configuration, and customization. I am particularly keen on learning about issues raised by the ScienceLogic support t...
 

Comparisons

 

Overview

 

Sample Customers

20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Kellogg Company, Booz Allen, Cisco, Red Bull, Fidelus, Telstra, Comcast, CSC, Peak 10, HughesNet, Hosting, Datapipe, US Army, Equinix, Rite Aid, Carbonite, Sybase, Carpathia, AT&T, ePlus, Dimension Data, Virtustream, Boeing, Honeywell
Find out what your peers are saying about ScienceLogic vs. eG Enterprise and other solutions. Updated: December 2025.
880,685 professionals have used our research since 2012.