We performed a comparison between eG Enterprise and ScienceLogic based on real PeerSpot user reviews.
Find out in this report how the two Network Monitoring Software solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."We can manage the entire system across the network and troubleshoot the pain points."
"The GUI is nicer than all the other graphical interfaces out there."
"The ability to see what the end user response is, so I can get a better understanding of what the end user is seeing when they connect to the Citrix servers."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"It gives good insight into inside of what's going on with Exchange."
"Single pane of glass to review status of the full environment."
"The auto-configuration or auto-Thresholding is very important because it saves a phenomenal amount of labor and setup costs and time."
"The topology view which provides a visual representation of a service and quickly allows identification of errors or degraded performance."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The tool is quite easy to deploy, and it offers very good support."
"ScienceLogic allows us to create and customize a user-friendly dashboard."
"The power flow is great."
"Dynamic Component Mapping is key and unique."
"The most valuable features of ScienceLogic are AI and machine learning."
"It has good monitoring capabilities across cloud environments, data centers, and hybrid environments."
"It is very easy to configure because we are using an agent-less version. You can very quickly implement a collector for monitoring device servers."
"Its ITSM and EMS combination is really amazing. There is no need to purchase two products, one for ITSM and a second for EMS/NMS."
"The Wi-Fi side needs improvement."
"In terms of areas for improvement in eG Enterprise, we are now moving most of our services to the OpenShift platform, and we need a way to monitor even containerized services or any service deployed on OpenShift, but that feature is still not available in eG Enterprise, so it's not good enough for us."
"The solution needs to enhance the management dashboards."
"Back-end configuration is not easy to implement."
"Dashboards are difficult to create, and not so useful."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The UI looks a little dated and could do with a refresh."
"Application TCP latency is an area with room for improvement, but I believe this is already on the roadmap."
"In terms of sales or market perspective, they must invest in Latin America with professionals with a more marked presence."
"One important area we feel could be improved is the UI. It takes a lot of clicks to do very simple tasks."
"It doesn't have the complete application-level topology. It could have service topology and business service monitoring. I would like to see how business service monitoring will function with agent-based installation, and how flexible and business-oriented it is for service modeling and service infrastructure. I have a lot of experience in using business service monitoring, service topology, and service hierarchy functionalities in similar products from BMC and Micro Focus (OpenView), and I want to see how these functionalities will look like in ScienceLogic."
"Admins do not have direct access to the reporting."
"The product is not user-friendly."
"They should add CLI command modes and scripts for high performance."
"We want to understand: how does the back end work? What if some problem occurs? What we can do? They need to provide more information."
"They should improve their support process and add chat."
"They should improve database issues in HA and Failover mode, and provide documentation for all users , even if they are not customers."
eG Enterprise is ranked 52nd in Network Monitoring Software with 21 reviews while ScienceLogic is ranked 14th in Network Monitoring Software with 42 reviews. eG Enterprise is rated 8.2, while ScienceLogic is rated 8.6. The top reviewer of eG Enterprise writes "Great visibility, easy to set up, and has very responsive technical support". On the other hand, the top reviewer of ScienceLogic writes "Great integrations, power flow, and good support". eG Enterprise is most compared with Grafana, ControlUp, Zabbix, Dynatrace and AppDynamics, whereas ScienceLogic is most compared with Dynatrace, LogicMonitor, SolarWinds NPM, Datadog and ServiceNow Discovery. See our ScienceLogic vs. eG Enterprise report.
See our list of best Network Monitoring Software vendors and best IT Infrastructure Monitoring vendors.
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