We performed a comparison between DX Unified Infrastructure Management and IBM Tivoli NetCool Impact based on real PeerSpot user reviews.
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"Another division handed us the opportunity to monitor their solutions as written, and UIM was very useful for that."
"You can scale it pretty much however way you want to as long as you have the servers to throw at it."
"It's easy to push out across numerous servers. Very scalable."
"The real value is our being able to pull all the historic data that we need in order to gather every little metric and nuanced piece of information from a given device, a given piece of infrastructure, in order for us to generate alerts."
"Technical support is great."
"Great out-of-the-box capability."
"Great customized dashboards and drill down reports with auto serve analytics."
"MultiWAN and Balance service"
"The most valuable feature that comes with Netcool/Impact is the ISPF APA support. It is inherent to Netcool/Impact, so I can use the ISPF of any other product, which I can invoke and consume through Impact, and do integrations, which is great. I run the Netcool desktop application so I can integrate with other applications in the ticketing system. It's a great ability being able to invoke ISPF and integrate."
"It is easy to integrate with other models such as Oracle, other systems, external systems, and to reach events."
"The solution is great at being able to fetch almost any kind of file."
"This product allows us to make use of open-source products, including running Java code."
"Stability."
"It needs a little bit more functionality in the Admin Console."
"The biggest feature that I've been hoping they would enhance on is inventory management: things like adding/removing nodes."
"There should be wider coverage of storage infrastructure."
"They need to continue to advance the filter capabilities, and provide more input fields."
"The other element is that there are no real templates, out of the box. Let's go with an example where we do have the probe, which is great, and we do have a really nuanced customer with a small set of devices that maybe not a lot of other customers use. There might not be a template in place, so effectively we have the tool in front of us but we still need to develop a solution. So it would be really nice to see a little bit more of something like a central repository of templates that we could use. That would help us expedite our onboarding process."
"We would like to see automatic network topology."
"We've had issues with pulling reports."
"The solution is somewhat complicated. It's not exactly straightforward."
"For improvement, I'd say the dashboard and the overall GUI could use some work. Although, I don't think that there's much improvement that Netcool really needs to achieve in this area, because when we're talking GUI, Impact is able to integrate with any third-party system and it comes with ISPF APA. It's more beneficial than Netcool/OMNIbus in this respect, and it's quite easy to handle."
"IBM is not investing in the development of the on-premise version of this solution."
"Stability-wise, this product needs to be improved."
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DX Unified Infrastructure Management is ranked 29th in IT Infrastructure Monitoring with 120 reviews while IBM Tivoli NetCool Impact is ranked 9th in Event Monitoring with 4 reviews. DX Unified Infrastructure Management is rated 8.2, while IBM Tivoli NetCool Impact is rated 7.8. The top reviewer of DX Unified Infrastructure Management writes "Easy to set up, simple to use, and offers great technical support". On the other hand, the top reviewer of IBM Tivoli NetCool Impact writes "Supports APA through ISPF and lets us easily integrate with other apps for ticketing purposes". DX Unified Infrastructure Management is most compared with DX SaaS, DX Spectrum, SCOM, ManageEngine OpManager and SolarWinds Server and Application Monitor, whereas IBM Tivoli NetCool Impact is most compared with IBM Tivoli NetCool OMNIbus, ScienceLogic and IDERA SQL Safe Backup.
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