"Spectrum does such a great job of discovering our network that we have a high confidence in what our inventory is."
"All networks (or network equipment) are monitored through CA Spectrum."
"Allows us to have a single console/notification point, with the alarms of all the tools that we use for monitoring."
"It's a good tool. It's simple to do the configuration."
"I can use it to detect whenever things go wrong on my network."
"I have found the cross analysis feature to be the most valuable."
"We can plan changes and replacement of end-of-life products in our environment very well because it's very accurate."
"The stability of the product is key. It never breaks, really. The stability and reliability of the Spectrum product have been top-notch."
"The biggest plus points for me are the configurability and scalability of the solution, as well as the multi-tenancy of the platform."
"It is customer-centric. Customers can access the event list from their location or desktop and view the event. There is no need to go and connect to any other server and run events to have a view of all the events happening in the environment. We get a good response from customers about this feature and the main architecture of NetCool. Its processing is very good. Deduplication and correlation functionalities are good in this solution as compared to other solutions. A big advantage of NetCool is that it also supports multi-layered protocols. We can receive multiple events from different protocols like UDP, HTTP, and those events can be captured in NetCool."
"The most valuable feature is the event management capability."
"Probes are the best feature because they are well written which rarely requires you to write additional rules. These probes monitor activity within your environment."
"The monitoring is the solution's most valuable feature."
"It is an easy-to-use solution."
"The documentation is simple, easy to follow, and use. A limited, first-time systems programmer can do it, in that it is out-of-the-box almost functional."
"If something breaks and it goes down when it's not supposed to, automation brings it right back up."
"Valuable features include: SSM, which provides for orderly startup and shutdown; OPSLOG, which enables filtering by message-id, and/or jobname(s); Rules, as OPS/REXX interface streamlines deployment, interfaces easily with JES2 and z/OS."
"It's very flexible. You can customize what you need to, which is good. For example, you can do your own coding inside the tool, make your own scripting tooling."
"OPS/REXX is valuable because it allows us almost unlimited flexibility in automating our system."
"I can and interrupt what's going on, bring a job down if I need to, and bring it back up."
"I do not have to keep recordings. It is there and is proactive. It helps the operators, human editors, and me."
"Their technical support is incredible, immediately responsive, and even if it is not updated to Level 2 support sometimes, they chip in providing more detailed answers and options to fix the problem."
"The CA Technologies sales team destroyed their relationship with our business units."
"For us, the implementation was quite complex but it's because of the large number of different environments we're dealing with."
"Its visualization can be improved. It doesn't have a very advanced GUI. It is very basic and simple, but it does work."
"Technical support for this product is not so good. It needs improvement."
"A better integration with the UIM, as far as being able to do root cause analysis and that type of analytics."
"We want to make our own choice for the AIOps solution and do not want to be forced to use the Broadcom OI solution by default."
"For my use case, incident coordination was an area of improvement. The internal software engine for coordinating outages could use improvement because sometimes, we used to get false alerts for unrelated devices. They did a really good job of trying to make sure that you got one major alert and any of the subsequent devices downstream were just additions to that, but occasionally, the engine wouldn't properly catch the right things, and we used to get a flood of alerts."
"There should be better integration with other Broadcom products, like network performance manager. Currently, for every part of a product, you need a separate server environment. You have something for Spectrum, you have something for network performance, and you have something for NetFlow. There are a lot of islands and server farms with different technologies. They should be redeveloped to get one platform for all."
"Its technical support team takes longer to reply."
"The web portal and typical event controls are a little outdated."
"There should be an easier-to-understand model, more of a flat-structured model rather than different tiers of licenses which complicates licensing."
"The cost of the product is quite high. They should work to adjust their pricing models."
"I would like for the next release to be more user-friendly and out of date. The next release should focus on the cloud, AI, and ML technologies."
"Its integration could be better. They should provide an easier integration for all the monitoring stuff, and it will make things easier for us. Currently, there is a complexity in integrating it with a vendor application, and we have to use another tool to integrate it with a vendor application. To integrate some applications with NetCool, I need to install an IBM tool on top of it. It would be good if they can provide an API or any kind of interface that we can leverage while developing a new protocol interface or application. We should be able to use an API or interface with NetCool. Its GUI can also be better. As compared to other tools, it is not user friendly, and it is not easy to do stuff through GUI. Whenever we do anything on the GUI, it takes time. They need to focus on the GUI part, especially the dashboard. They should focus on how users can effectively drill down from one box to another. The visual appeal of the dashboard is as important as the data and functionality."
"The reason sometimes it is not stable, we do not have the expertise to write the script."
"One thing that comes to mind is the MQ interface. The last time we tried to use it, it seemed a little clunky."
"It definitely needs more web-based interface, to be more mobile-open. More APIs, more open source to it."
"The further expansion of the mainframe teamcenter interface. Also, the web services support is something that I am looking into."
"The GUI interface could be improved, but that is coming. They are working on that."
"It’s a complex product. The initial installation is easy, but implementing various functions is a constant process."
"Some of the command sequences are too long."
"Because of its age, it's a little bit difficult to modernize some of the integrations and some of the functions."
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