Newgen OmniFlow vs OpenText Documentum comparison

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Executive Summary

We performed a comparison between Newgen OmniFlow and OpenText Documentum based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM).
To learn more, read our detailed Business Process Management (BPM) Report (Updated: March 2024).
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Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"Newgen will structure the system based on all the requirements of the business. We can design the forms as complex forms or make our own versions to fix what's wrong.""It is working fine so far. I haven't heard anything bad about it from the applications team that is using it, so I assume that it is doing okay.""They are a good team that is proactive, and they are trying to accommodate all of our requirements.""The most valuable feature is the flexibility in using it.""The most valuable feature for us is the Omnicon. That made sense for us because our company is now able to capture information from documents.""The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important.""The UI is easy. It's not very code based, so you can make certain changes on your end."

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"The most valuable feature of OpenText Documentum is the versioning.""It is a very secure system. It is reliable, and that is one of the reasons people manage their content within Documentum. It gives them the confidence that the content is accessible to the right people and not to the wrong people.""The storage of metadata content, workflows, and life cycles are the most valuable features of OpenText Documentum.""The most valuable feature is that the documents are kept secure.""The stability is very good.""The tool's most valuable feature is ACL, which helps to control the user groups that access the documents.""OpenText Documentum has improved availability and performance in our organization.""The most valuable feature is the management."

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Cons
"There should be some reporting and dashboarding capabilities. I don't see such capabilities built into it. Sometimes, the leadership wants to understand the business cases that we want to automate. We face a lot of challenges to justify why we are using Newgen, and we need a way to present that to the leadership. If there is something out of the box and if we can get meaningful dashboards and reporting capabilities, it would be helpful.""We had consistent issues of Newgen OmniFlow crashing. It's not compatible with bounce browsers like Chrome.""I would like to see more automated analytics built into the solution.""Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present.""At the system level, I would like to see things be much more flexible, especially for different document templates and introducing changes.""The development teams should be more agile and they need to have more team members.""In terms of stability, like every product it has its issues."

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"The user interface can be improved.""An area that needs to improve is how to reduce storage space on the AWS site.""The user interface can be a bit more intuitive.""We mostly use the Life Sciences package. That package is somewhat dated. There should be enhancements to the Life Science package and additional offerings to support pharma in particular.""It should provide more tools to help clients upgrade solutions based on Webtop.""Sometimes DocBroker cannot see the DocBase.""OpenText Documentum's user interface could be improved a little bit.""They should develop something so that bugs don't happen in our project. We make changes manually and some bugs happen."

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Pricing and Cost Advice
  • "Overall, this solution is very cost effective when compared to other solutions in the market."
  • "Its price is a bit on the high side, but that's okay. From a company perspective, it is reasonable."
  • "The price of Newgen OmniFlow is priced reasonably."
  • "The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees."
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  • "It is quite an expensive product."
  • "It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad."
  • "OpenText Documentum has announced a new licensing model, which could be more expensive."
  • "OpenText Documentum's pricing is good."
  • "The price is considered affordable now."
  • More OpenText Documentum Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable features of Newgen OmniFlow are the user interface, the low-code no-code designer tools, and the integration models are important.
    Top Answer:The on-prem solution is affordable. The cloud solution is more expensive. There are no additional costs to the standard licensing fees.
    Top Answer:Newgen OmniFlow could improve by having more out-of-the-box integration modules. It would be beneficial to have an analytics model that is not currently present.
    Top Answer:It falls in line with a lot of things that are out there on the market. There is nothing extraordinary in terms of great or bad.
    Top Answer:We primarily use it for storing documents. We host a variety of documents in OpenText Documentum. This includes raw files, analyzed files, and documents in multiple formats.
    Top Answer:The main issue is the software's performance when storing around 10 million or more documents. It becomes slow and needs improvement. Perhaps it's a cloud-related issue, but it needs to be addressed… more »
    Ranking
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    1,319
    Comparisons
    789
    Reviews
    2
    Average Words per Review
    361
    Rating
    8.0
    Views
    4,420
    Comparisons
    3,257
    Reviews
    10
    Average Words per Review
    542
    Rating
    7.8
    Comparisons
    Also Known As
    OmniFlow
    Dell EMC Documentum, Documentum , Documentum xCelerated Composition Platform
    Learn More
    Newgen
    Video Not Available
    Overview
    Platform-independent, scalable Business Process Management solution that enables automation of organizational business processes. It has seamless integration abilities allowing it to be introduced into any IT infrastructure. OmniFlow is designed to ease the creation, deployment, modification and management of Business Processes with no programming effort and differentiates with other Business Process Management products through its ability to deploy rapidly to automate a complete process.
    OpenText Documentum organizes, preserves and makes information
    accessible, while ensuring it adheres to all privacy and security
    protocols. Documentum manages content across file stores and integrates
    with enterprise applications, including SAP, Salesforce and Microsoft,
    to help organizations conquer information management challenges.

    Documentum provides integrated support for the entire lifecycle of a
    wide range of content; beyond typical office documents to include CAD files, design
    templates, rich media, audio, video, instant messaging threads, blog
    posts, images and more.

    Sample Customers
    Rak Bank, Bank Dhofar
    Agility; Bibliotheca Alexandrina; Capitec Bank; Department of Social Development, Republic of South Africa; County of Los Angeles, Department of Human Resources; Fresenius Kabi; Heathrow Airport; Lahey Health; Linde PLC; Milestone Pharma Co. Ltd; National Bank for Agriculture and Rural Development; Open Grid Europe GmbH; REPCO NEX Industrial Solutions; Springer Nature; Syngene International; Tata Power DDL; University of Texas Austin
    Top Industries
    VISITORS READING REVIEWS
    Financial Services Firm18%
    Computer Software Company17%
    Real Estate/Law Firm10%
    Government7%
    REVIEWERS
    Financial Services Firm26%
    Energy/Utilities Company16%
    Manufacturing Company11%
    Non Profit11%
    VISITORS READING REVIEWS
    Financial Services Firm16%
    Computer Software Company12%
    Government11%
    Manufacturing Company9%
    Company Size
    REVIEWERS
    Small Business14%
    Large Enterprise86%
    VISITORS READING REVIEWS
    Small Business18%
    Midsize Enterprise8%
    Large Enterprise74%
    REVIEWERS
    Small Business25%
    Large Enterprise75%
    VISITORS READING REVIEWS
    Small Business17%
    Midsize Enterprise13%
    Large Enterprise70%
    Buyer's Guide
    Business Process Management (BPM)
    March 2024
    Find out what your peers are saying about Camunda, Pega, Apache and others in Business Process Management (BPM). Updated: March 2024.
    765,386 professionals have used our research since 2012.

    Newgen OmniFlow is ranked 27th in Business Process Management (BPM) with 7 reviews while OpenText Documentum is ranked 3rd in Enterprise Content Management with 25 reviews. Newgen OmniFlow is rated 7.8, while OpenText Documentum is rated 7.8. The top reviewer of Newgen OmniFlow writes "Enabled us to consolidate workflows and reduce time spent searching for transactions". On the other hand, the top reviewer of OpenText Documentum writes "Saves time and increases an organization's productivity". Newgen OmniFlow is most compared with IBM BPM, Appian, Pega BPM, Camunda and Nintex Process Platform, whereas OpenText Documentum is most compared with OpenText Extended ECM, SharePoint, IBM FileNet, Hyland OnBase and Alfresco.

    We monitor all Business Process Management (BPM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.