Netsurion vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Netsurion
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
8.4
Number of Reviews
24
Ranking in other categories
Managed Security Services (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (16th)
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
16th
Average Rating
8.6
Number of Reviews
18
Ranking in other categories
Log Management (19th), Security Orchestration Automation and Response (SOAR) (11th)
 

Mindshare comparison

As of July 2024, in the Security Information and Event Management (SIEM) category, the mindshare of Netsurion is 0.3%, up from 0.2% compared to the previous year. The mindshare of Sumo Logic Security is 1.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
Unique Categories:
Managed Security Services
1.9%
SOC as a Service
2.3%
Log Management
0.3%
Security Orchestration Automation and Response (SOAR)
0.9%
 

Featured Reviews

Kevin Lohan - PeerSpot reviewer
Aug 22, 2023
Provides real-time alerting, a dedicated team, and around-the-clock monitoring
The most valuable feature is definitely real-time alerting, especially in situations where someone might attempt to exploit or hack into our network. For instance, if there's an unusual activity with user accounts, like a sudden surge in login attempts, the system promptly sends notifications via email, text, and even phone calls if our initial response is lacking. This holds true regardless of the time, even if it's as late as two in the morning. This capability provides me with a sense of security. Apart from this, my colleagues and I lack the time to meticulously sift through extensive logs and data. Having someone else handle the task of comprehensively analyzing the information we generate, not only pinpointing potential risks for us to counteract but also alerting us in real-time, is immensely valuable. It's truly impressive. Our workload prevents us from achieving this level of vigilance, even if we were to hire more staff. Their performance in this regard is unparalleled.
OZ
Mar 21, 2023
Helps us troubleshoot problems faster; has given us increased visibility, improving our applications
Our primary use case for this solution is logging and monitoring. We have dashboards for monitoring the performance and health of our applications and logins Sumo Logic Security has helped our organization because we are able to troubleshoot problems faster. It also improved the quality of our…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."
"The product satisfies our compliance, and thus, all of our auditors. All of the data that we use and store for all security events is required by our auditors to be kept in a central storage location."
"The network alert is the most valuable feature. That way, we in the IT department are aware of user lockout and invalid password attempts way before a user ever even calls in."
"If we need to do a search for user lockouts, we can go, search, and find locations where they have been locked out, then keep track of those events, historically."
"The SIEMs and managed service are its most valuable features. We get a weekly report from them which provides a culmination of them combing through millions of events which are triggered across our network every day and minute. Their information security experts basically boil that down to a report which I get emailed once a week. It identifies potential threats and the remediation that I should take to be able to quell those threats."
"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."
"They have a number of integrations with different products. Google Workspace is one of them, and Microsoft Azure is another one. They integrate with a number of other things, such as Duo for multi-factor authentication. They can pull the logs from Duo to see if users are coming from bad repeatable IPs or if there are malicious known IPs that may be popping up in the logs. They are able to see that, and they can identify that. Some of the other integrations they do are from inside your network. For firewalls, they can integrate with SonicWall, Cisco, Fortinet, etc. They have a pretty wide variety of things to integrate with and be able to pull the logins from those devices."
"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."
"It gives us a bird's eye view of what's happening from our connection's point of view."
"We have used it many times to find a root cause of a live issue, then fix the problem in the applications."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."
"Technical support is always great."
"The solution is quite stable."
"The tool has key features like operability. It will alert the admins whenever a device is onboarded."
 

Cons

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."
"Everything that I've wanted has been added in. EDR was added, and MITRE was added. Those were two big ones that we didn't even have to push for."
"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."
"Where there is an opportunity for improvement is in the interface used for performing the searches. You have to understand Elasticsearch search too well for the security team to be able to take really full advantage of that part of the product. It's not as intuitive as I would like it to be for new staff coming in. The general query capability is a little bit challenging."
"Netsurion's threat detection and response aren't quite mature. I would expect a little more."
"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."
"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."
"We get a report generated on a particular day of the week and we go through it, trying to mitigate problems and make sure we're seeing everything that's happening. It would be helpful if the SOC spent a little more time with us going through some of those reports."
"Sumo Logic Security is expensive, and its pricing could be improved."
"The API integration in Sumo Logic Security could improve. There are delayed connections or they stop and then automatically start. Having a seamless log collection would be beneficial."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"If you look at some of the other offerings right now that are available in the market, they do offer APM as well as the product they're offering. I believe Sumo Logic is not there yet. So that's something which I would love to see."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
 

Pricing and Cost Advice

"We have seen time and cost savings. It prevents us from having to hire specialized people for this type of work. We would need to hire six staff members to accommodate the same service."
"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."
"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."
"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."
"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."
"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."
"We put together the package of what we needed. It was based pretty much on the number of agents that we were deploying. If we needed to manage logging from certain specific applications, like Active Directory and SQL Server, there has been no additional cost for that. We had agents deployed for those specific servers and the applications were included, then there was just an additional installation that they had to do for us."
"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."
"Pricing has been cheaper than some of the competing tools, like Splunk."
"The license pricing model is based on the events that are processed through the solution."
"The pricing is a little high, but for the features that we receive from Sumo Logic, it suits the price. For some small organizations, the price might be a little high."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"The pricing is good. It's not an issue for us."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"The AWS Marketplace pricing is borderline. Every annual renewal, we always contemplate if we are getting what we think we could out of it or could we do it cheaper with some other product."
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
793,295 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
28%
Manufacturing Company
12%
Government
8%
Financial Services Firm
6%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?
Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...
What needs improvement with Netsurion Managed Threat Protection?
There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What is your experience regarding pricing and costs for Sumo Logic Security?
Storing logs in Sumo Logic Security is charged GB-wise, which is a little higher than other products.
What needs improvement with Sumo Logic Security?
Sumo Logic Security is expensive, and its pricing could be improved.
 

Also Known As

Netsurion Managed Threat Protection, Netsurion EventTracker
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Netsurion vs. Sumo Logic Security and other solutions. Updated: July 2024.
793,295 professionals have used our research since 2012.