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Device42 vs OpenText Universal Discovery and Universal CMDB comparison

Device42 and OpenText are both solutions in the Configuration Management Databases category. Device42 is ranked #2 with an average rating of 8.2, while OpenText is ranked #4 with an average rating of 10.0. Device42 holds a 26.8% mindshare in CMD, compared to OpenText’s 8.6% mindshare. Additionally, 100% of Device42 users are willing to recommend the solution, compared to 100% of OpenText users who would recommend it.
Device42
Read 34 Device42 reviews
  • 4,548 Views
  • 955 Comparison Views
100% willing to recommend
OpenText Universal Discover...
Read 11 OpenText Universal Discovery and Universal CMDB reviews
  • 883 Views
  • 883 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Device42 and OpenText Universal Discovery and Universal CMDB based on real PeerSpot user reviews.

Find out in this report how the two Configuration Management Databases solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

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To learn more, read our detailed Device42 vs. OpenText Universal Discovery and Universal CMDB Report (Updated: April 2026).
Buyer's Guide
Device42 vs. OpenText Universal Discovery and Universal CMDB
April 2026
Download the complete report
Helped 893,244 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Configuration Management Databases
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
34
Ranking in other categories
IT Asset Management (5th), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
OpenText Universal Discover...
Ranking in Configuration Management Databases
4th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2026, in the Configuration Management Databases category, the mindshare of Device42 is 26.8%, up from 20.8% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 8.6%, down from 11.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Databases Mindshare Distribution
ProductMindshare (%)
Device4226.8%
OpenText Universal Discovery and Universal CMDB8.6%
Other64.6%
Configuration Management Databases
 

Featured Reviews

Manmohan Rao - PeerSpot reviewer
Manmohan Rao
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
Read full review
Prajwal Kewat - PeerSpot reviewer
Prajwal Kewat
Technical Engineer at Hitachi Systems, Ltd.
The UCMDB Tool is easy to manage IT assets and is auto-discovery features; But for ease of use the tool proper it needs to be documented in detailed fashion.
Based on my experience with the UCMDB tool, I have faced challenges while discovering servers (nodes). We need to define the IP list for discovery in RTSM and run jobs. However, over time, whenever new assets are added, we must manually add the new IPs in RTSM and run the jobs again. From the agent's perspective, we need to provide the Data Flow Probe IP. This can be done in one of two ways: we install the agent at the server (node) level, define the IP of the Data Flow Probe, and then our Data Flow Probe will capture the data from the agent and send it back to UCMDB. This method allows us to eliminate the step of manually adding the IPs in RTSM. In a dynamic production environment where changes are continuous, we need to stay updated on new servers (nodes). Ideally, the auto-discovery feature should automatically detect the new CIs (nodes/servers) in the environment and notify the IT personnel. This process could be achieved without the need for agents, or with a one-time agent setup.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"It has generally been a really solid and useful tool."
"Device42 is a really impressive tool."
"The tool is user-friendly, easy to understand, and flexible."
"The IP address tracking [is valuable]... We have a lot of different devices and some of them have many IP addresses, so keeping track of which ones are assigned where is very critical for putting new devices on the network and giving them new addresses. All of our devices are statically assigned, so if we don't keep good records then we could accidentally assign a duplicate, which would cause problems on the network."
"It's nice to know that you can set up the scan, schedule it, and sit back."
"The solution is agentless."
"Device42 positively impacts my organization because we build the as-is as soon as possible, avoiding the delays we would face with the network or security teams, and I captured more than 100 traffic entries in just two weeks, which was great."
More Device42 pros
"This product discovers, maps and reports information about our configuration on a daily basis and is capable of being our source of truth for audit purposes."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"It can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
"Micro Focus UCMDB is built for stability and is the only solution which can support up to 60 million CIs."
"It scales easily with future expansion."
"The product is easy to set up."
"The ability to use it as our single source of truth, feeding in from multiple sources and uploading into various Service Management toolsets, not just Micro Focus ones."
"The most valuable feature of this solution is the discovery."
More OpenText Universal Discovery and Universal CMDB pros
 

Cons

"A con for Device42 is that Kubernetes integration is lacking."
"I have not seen a return on investment with Device42, as it primarily provides information and not revenue."
"The dependency mapping can be quite slow sometimes, if you've got a lot of things connecting to services."
"Large organizations, that may have 10,000 or 20,000 devices may not be best suited to this product."
"From a documentation and reporting standpoint, at present, it is useful, but I feel that it can be improved because it currently feels incomplete in certain areas."
"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"Price-wise, from what I understand from my leadership, Device42 has some cost and it is a bit high compared to other discovery tools such as BMC Discovery or BMC Helix."
More Device42 cons
"Improve the GUI and documentation."
"Some of the UI could always be improved, but that is personal taste."
"I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do."
"The implementation could be simplified. It is very complex and should be for a mature organization."
"Improve the GUI and documentation."
"The page loading is very slow."
"Can be rather expensive to implement (for smaller companies)- can be support intensive - requires a lot of project resources to push toward implementation - requires a number of people to operate- as game changing technology requires a mature IT service organization, numerous resources for project management, design, implementation, evangelization - requires serious upper echelon management backing (sponsorship)"
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
More OpenText Universal Discovery and Universal CMDB cons
 

Pricing and Cost Advice

"The product cost is low. It is quite cheap."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"We pay $100,000 per year."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."
"It is competitive."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
11%
Healthcare Company
8%
Computer Software Company
7%
Outsourcing Company
9%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business9
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...
See all answers
What needs improvement with Device42?
I think Device42 can be improved by adding more features around the CMDB aspect and lifecycle management. I do not think many people use it for that functionality, but if they were to expand the su...
See all answers
What is your primary use case for Device42?
My main use case for Device42 is that we use it as a CMDB and affinity map to check out network topology or determine when we need to decom something in a life cycle. We use it for many different p...
See all answers
Ask a question
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Comparisons

Freshservice vs Device42 Logo
Freshservice vs Device42
Compared 8% of the time
ServiceNow CMDB vs Device42 Logo
ServiceNow CMDB vs Device42
Compared 8% of the time
NetBox.dev vs Device42 Logo
NetBox.dev vs Device42
Compared 7% of the time
Faddom vs Device42 Logo
Faddom vs Device42
Compared 6% of the time
ServiceNow vs Device42 Logo
ServiceNow vs Device42
Compared 5% of the time
More Device42 Competitors
ServiceNow CMDB vs OpenText Universal Discovery and Universal CMDB Logo
ServiceNow CMDB vs OpenText Universal Discovery and Universal CMDB
Compared 53% of the time
BMC Helix CMDB vs OpenText Universal Discovery and Universal CMDB Logo
BMC Helix CMDB vs OpenText Universal Discovery and Universal CMDB
Compared 26% of the time
More OpenText Universal Discovery and Universal CMDB Competitors
 

Product Reports

Buyer's Guide
Device42
May 2026
Device42 reportDownload Device42 product report
Buyer's Guide
OpenText Universal Discovery and Universal CMDB
April 2026
OpenText Universal Discovery and Universal CMDB reportDownload OpenText Universal Discovery and Universal CMDB product report
 

Also Known As

No data available
Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
 

Overview

Device42 empowers enterprises with automatic IT asset discovery, application dependency mapping, and agentless discovery, streamlining asset management, improving decision-making, and supporting migration initiatives.

Device42 automates network discovery and provides comprehensive IT data management, making it indispensable for asset and infrastructure management. The platform’s integration capabilities, such as with ServiceNow, allow seamless management of physical and virtual environments. Its application dependency mapping is a critical feature for efficient cloud migration, while advanced search and dashboards enhance operational tasks. Device42's ease of deployment coupled with integration into cloud services offers robust operational insights and simplifies onboarding.

What are Device42's key features?
  • Automatic IT Asset Discovery: Enables detailed information collection on hardware and software.
  • Application Dependency Mapping: Facilitates tracking of application dependencies for effective cloud migration.
  • Agentless Discovery: Assists in uncovering assets without the need for specialized agents.
  • Network Topology Visualization: Assists in visual representation of network connections.
  • Cloud Integration: Simplifies the integration with cloud services for enhanced insights.
What benefits should be evaluated in Device42?
  • Improved Decision-Making: Optimizes resource utilization and boosts strategic initiatives.
  • Seamless Integration: Enhances connectivity with platforms like ServiceNow.
  • Efficiency in Auditing: Eases compliance and auditing processes.
  • Simplified Onboarding: Streamlines initial setups and deployment.
  • Enhanced Operational Insights: Supports better management through comprehensive data visualization.

Device42 is widely used across sectors for IT asset and infrastructure management, where automation in inventory and documentation aids compliance and resource optimization. It excels in industries requiring integration with existing systems and comprehensive network solutions. Application dependency mapping bolsters cloud migration efficiency in enterprise environments.

Device42

OpenText Universal Discovery and Universal CMDB provide advanced infrastructure discovery, relationship mapping, and classification. Their integration with multiple data sources supports comprehensive service management, enabling businesses to leverage a robust ITIL framework efficiently.

Organizations utilize OpenText Universal Discovery and Universal CMDB for centralized IT asset and service management. Its automated service modeling enables dynamic business service creation, while a robust data model aids IT operations. Integration with ServiceNow and Micro Focus applications streamlines processes like event management and SLA tracking. Despite deployment complexities and a steep learning curve, features like enrichment rules and CI type management enhance adaptability. Users note areas for improvement such as reporting, integration simplicity, and documentation clarity.

What are the key features of OpenText Universal Discovery and Universal CMDB?
  • Infrastructure Discovery: Automatically discovers assets and their configurations.
  • Relationship Mapping: Visualizes interdependencies between configuration items.
  • Automated Service Modeling: Facilitates dynamic business service creation.
  • Data Reconciliation: Ensures data accuracy across the IT ecosystem.
  • Enrichment Rules: Enhances flexibility through adaptive policies.
  • CI Type Management: Allows detailed configuration item classifications.
What benefits should users look for in reviews?
  • Accurate Insights: Precision in asset and service data management.
  • Comprehensive Integration: Seamless integration with existing IT tools and processes.
  • Improved ITIL Support: Facilitates ITIL-based incident and change management.
  • User-Friendly Interface: Simplifies interaction with the system.
  • Flexibility & Adaptability: Customizable features to suit specific IT requirements.

In various industries, OpenText Universal Discovery and Universal CMDB offer centralized management of IT services and infrastructure. Finance and healthcare sectors utilize these for topology mapping and dependency modeling, enhancing operational efficiency and regulatory compliance. By maintaining a detailed repository of configuration items, businesses gain strategic insights into their IT environments, optimizing asset lifecycles and service delivery.

OpenText
 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
China Merchants Bank, NNIT, Alfa-Bank, Sprint
Buyer's Guide
Device42 vs. OpenText Universal Discovery and Universal CMDB
April 2026
Free Report: Device42 vs. OpenText Universal Discovery and Universal CMDB
Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: April 2026.
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