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Device42 vs OpenText Universal Discovery and Universal CMDB comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Device42
Ranking in Configuration Management Databases
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
IT Asset Management (6th), IP Address Management (IPAM) Tools (3rd), Data Center Infrastructure Management (1st)
OpenText Universal Discover...
Ranking in Configuration Management Databases
4th
Average Rating
8.4
Number of Reviews
11
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of March 2026, in the Configuration Management Databases category, the mindshare of Device42 is 26.5%, up from 20.6% compared to the previous year. The mindshare of OpenText Universal Discovery and Universal CMDB is 9.5%, down from 11.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Configuration Management Databases Mindshare Distribution
ProductMindshare (%)
Device4226.5%
OpenText Universal Discovery and Universal CMDB9.5%
Other64.0%
Configuration Management Databases
 

Featured Reviews

Manmohan Rao - PeerSpot reviewer
Associate Vice President at Hitachi Systems India Private Limited
Granular discovery has ensured confident workload migration and optimized cloud move group planning
Device42 offers the best features for workload assessment, particularly useful for cloud-to-cloud workload or on-premise data center workload, especially when planning for workload migration to the public cloud. For application and infrastructure discovery, Device42 has enabled me to know the number of machines running in the on-premise environment and has managed to capture complete utilization metrics or trends of their utilization. This has benefited me in right-sizing systems for my public cloud total cost of ownership (TCO) planning, providing me granularity to right-size these systems while planning a migration to the public cloud. Device42 has positively impacted my organization by providing granularity toward application discovery compared to other assessment tools, which is a differentiator since none of the other tools provide such granularity, leading to better decision-making for my migration to the public cloud. Device42 has improved my migration projects by providing granularity around system dependencies that gave me confidence knowing which systems communicate with each other parked in a particular move group. My move group planning became so robust that I am not leaving any system behind in the on-premise data center from my planning, which saves a lot of time and effort, leading to cost optimization—a value addition.
Prajwal Kewat - PeerSpot reviewer
Technical Engineer at Hitachi Systems, Ltd.
The UCMDB Tool is easy to manage IT assets and is auto-discovery features; But for ease of use the tool proper it needs to be documented in detailed fashion.
Based on my experience with the UCMDB tool, I have faced challenges while discovering servers (nodes). We need to define the IP list for discovery in RTSM and run jobs. However, over time, whenever new assets are added, we must manually add the new IPs in RTSM and run the jobs again. From the agent's perspective, we need to provide the Data Flow Probe IP. This can be done in one of two ways: we install the agent at the server (node) level, define the IP of the Data Flow Probe, and then our Data Flow Probe will capture the data from the agent and send it back to UCMDB. This method allows us to eliminate the step of manually adding the IPs in RTSM. In a dynamic production environment where changes are continuous, we need to stay updated on new servers (nodes). Ideally, the auto-discovery feature should automatically detect the new CIs (nodes/servers) in the environment and notify the IT personnel. This process could be achieved without the need for agents, or with a one-time agent setup.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most helpful feature in Device42 was the import feature, where you can seamlessly import your information into the configuration database manager."
"Previously, our company had a lot of issues keeping track of all the data centers and the inventory, as well as the purchase orders. All of these were managed by other tools. The good thing about Device42 is that it can be used for all this together. We don't need to spend time checking many other tools and files."
"A big plus for Device42 was the auto-discovery. With it, we have updated devices, updated systems, and up-to-date systems."
"They've also just created some new interactive dashboards. CEOs can see and interact with the data rather than scrolling through endless Excel worksheets to find what they need."
"Device42 is a fantastic tool for workload discovery, and I believe everyone should start using it if they have plans to do so; it is a top-notch tool in the market."
"The asset inventory is great because previously we had devices all over the place. We have been able to do multiscans to find devices that we didn't know about, which was great."
"Device42 is a fully-featured tool that includes everything we need with powerful auto-discovery and intelligent application dependency mapping, and it is great in saving time and cost."
"The topology layout is the most valuable feature."
"Precision, trustworthiness, reconciliation, and user-friendly presentation are the key features I value most."
"The auto-discovery feature is great."
"It's a governance oriented tool with a very good data model."
"The product is easy to set up."
"Micro Focus UCMDB is built for stability and is the only solution which can support up to 60 million CIs."
"The ability to use it as our single source of truth, feeding in from multiple sources and uploading into various Service Management toolsets, not just Micro Focus ones."
"Large telcos with a history of mergers and acquisitions will benefit from this technology by discovering exactly which components are located where in their data centers, how they're connected and what their status is, facilitating consolidation and transformation of data center infrastructures as well as reducing mean time to resolution in case of incidents."
"UCMDB is one of best discovery softwares available in the market; it can discover almost everything and creates relationship among discovered CIs, along with creating topology modeling."
 

Cons

"Currently, if you want to ping devices, you need to log into Appliance Manager. This feature should be available on the Device42 side. You should be able to use the ping utility without logging into Appliance Manager. The features that are there in Appliance Manager should also be available on the main Device42 server so that you have more control on one screen. You don't need to switch to another portal, but it is not something critical."
"The reporting could be better. The Insights+ component is an improvement, but they even admit it isn't the greatest. The documentation on their website could also be improved, but Device42 is constantly changing, so the documentation would have to change almost daily."
"In my experience I believe that the key concern is the pricing strategy of the solution. Instead other solutions such as lanweber are much more cost effective. Previously, Device42 operated on perpetualysis without any fees. But recently they have altered the pricing model to include a subscription fee which I see as a very costly affair. Therefore I would like to suggest that they evaluate their pricing strategy and licence scheme, conduct a market research and ensure that they provide the right product in the market at the right price."
"I think the graphical representation of all associated machines needs improvement to better illustrate how these systems have dependencies on each other."
"Device42 can be improved by adding more widgets in the dashboard with correct information."
"Since I was focused on deploying connectors and getting all the servers to be scanned, one of the biggest pains was when a job would fail, then the output (logging) was poor. For example, "Why did it fail?" In these cases, you get a generic error. It doesn't point you in the right direction and tell you why you got the error, which is really annoying. There have been times I asked, "Is there somewhere I can see a better log as to why is this failing?" That would be a really nice improvement."
"Device42 can improve in the area of updates."
"While the automatic IT asset discovery is great, the first time using it can be confusing when you are configuring the SNMP. I don't remember for sure but I don't think it said "SNMP community," it said "password". The first time I used it I was thinking about communities but the tool said "password," and when you say "password" in SNMP you are thinking about SNMP version 3. This is the only thing that is confusing, although there were some devices that were not included in the discovery."
"Making it simpler to set up and understand would be a big improvement."
"The page loading is very slow."
"Mobile/iPad Apps version of the UCMDB Browser would be a step ahead, which should have features, like viewing CI information, ownership, etc."
"The implementation could be simplified."
"Improve the GUI and documentation."
"I think the product is so large and complex that the learning curve is long if you want to understand all aspects of what it can do."
"When we work in an environment, the production environment continuously changes and at that time we should have knowledge about the new server (node). However, the auto-discovery part should automatically discover the new CI (node/servers) in an environment and inform the IT person."
"Some of the UI could always be improved, but that is personal taste."
 

Pricing and Cost Advice

"It's in the top-three most expensive solutions in terms of cost, but it has all the features that are needed."
"The product cost is low. It is quite cheap."
"We pay $100,000 per year."
"Our licensing costs are on a yearly basis."
"I am not involved in its pricing, but I have seen their plans during a discussion with the customer. For 500 servers, they were asking 50,000 USD. The cost of BMC Discovery was less than half. For the same thing, they were charging only 10,000 USD. Its pricing needs to be improved. As compared to other discovery tools, such as BMC Discovery and ServiceNow Discovery, its price is a little bit higher."
"On a yearly basis, our licensing is $10,000. However, our license is now nearly full with devices. We need the next bigger license with 5,000 devices, which will cost us $19,000. We pay for a set of licenses, a maximum number of devices, and a maximum number of IP addresses. We have the smallest amount of features, which is enough for us at this time."
"The problem with using other vendor, like BMC, is the pricing. The price is so horrible and nobody wants to pay this money."
"Functionality-wise, Device42 is on par with industry standards, but price-wise, the solution is expensive. I'm rating the pricing for the solution as eight out of ten."
"It is competitive."
"Compared with other solutions, I would say that it's more expensive especially since we have an on-premise version and an older implementation."
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Top Industries

By visitors reading reviews
Manufacturing Company
11%
Financial Services Firm
10%
Computer Software Company
8%
Healthcare Company
8%
Marketing Services Firm
10%
Outsourcing Company
9%
Energy/Utilities Company
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise6
Large Enterprise20
By reviewers
Company SizeCount
Small Business3
Large Enterprise9
 

Questions from the Community

What is your experience regarding pricing and costs for Device42?
The pricing, setup cost, and licensing for Device42 are relatively cost-effective and affordable. I do not know if a small organization would be able to afford it, but I presume it would also be co...
What needs improvement with Device42?
Device42 can be improved by adding more reporting features and architectural diagrams. If visual representations for application dependencies could be incorporated, that would be helpful.
Ask a question
Earn 20 points
 

Also Known As

No data available
Micro Focus Universal Discovery and Universal CMDB, Micro Focus Universal CMDB, UCMDB, HPE Universal CMDB
 

Overview

 

Sample Customers

Computershare, Concur, Doosan, Fitch Ratings Inc., Fujitsu, HomeAway, Jasper Wireless, Mercedes-Benz, Square, Twitch, UCSB, Zayo Group Inc.
China Merchants Bank, NNIT, Alfa-Bank, Sprint
Find out what your peers are saying about Device42 vs. OpenText Universal Discovery and Universal CMDB and other solutions. Updated: March 2026.
884,873 professionals have used our research since 2012.