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Dell ProtectPoint [EOL] vs Unitrends comparison

Dell Technologies and Unitrends are both solutions in the Backup and Recovery category. Additionally, 50% of Dell Technologies users are willing to recommend the solution, compared to 84% of Unitrends users who would recommend it.
Unitrends
Read 34 Unitrends reviews
  • 911 Views
  • 856 Comparison Views
84% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Dell ProtectPoint [EOL] and Unitrends based on real PeerSpot user reviews.

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June 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (36th)
 

Featured Reviews

UQ
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.
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Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"The ability to backup both physical and virtual machines, along with having an appliance store the backups locally instead of on a file server, NAS, or SAN."
"Backup/archive to multiple locations."
"It is fairly stable."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"It is an easy system to use. The support, if needed, is always willing to help."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"The simple and fast restore routine."
"I really like the reporting options you get for various email reports."
More Unitrends pros
 

Cons

"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"The amount of updates which are being released. Updates should be limited to two or three a year, focusing more on quality instead of a rushed bug release."
"The solution’s UI can be improved. I am saying this because I have seen solutions with better UIs."
"If the interface could be less complex, it is would be great."
"There are some questions as to how safely they are storing backup data."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"The ability to run just differentials without pulling the full on your archive."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
More Unitrends cons
 

Pricing and Cost Advice

Information not available
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Their licensing depended on the number of CPUs you had."
"Unitrends is an expensive solution."
"Talk with the sales guys. They can work with you on the best package."
"Pricing model constantly changes."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
More Unitrends pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Retailer
11%
Manufacturing Company
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
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What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
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What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
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Comparisons

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Compared 10% of the time
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More Unitrends Competitors
 

Product Reports

Buyer's Guide
Backup and Recovery
June 2025
Dell ProtectPoint [EOL] reportDownload Dell ProtectPoint [EOL] product report
Buyer's Guide
Unitrends
June 2025
Unitrends reportDownload Unitrends product report
 

Overview

Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.
Dell Technologies

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?
  • Effective technical support
  • Instant recovery
  • Detailed daily and email reporting
  • User-friendly interface
  • Real-time synchronization
  • Global deduplication
  • Cross-compatibility for diverse OS backups
  • Frequent updates
  • Ease of installation for Hyper-V appliances
  • Automated feedback
  • UniView features
  • Instant power-on
  • Cost-effective pricing
  • Time-saving dashboard insights
What benefits or ROI should users look for?
  • Time-saving features
  • Efficient data synchronization
  • Enhanced data recovery and protection
  • Accurate reporting and insights
  • Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Unitrends
 

Sample Customers

FieldCore
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Buyer's Guide
Backup and Recovery
June 2025
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