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Dell ProtectPoint [EOL] vs Unitrends comparison

Dell Technologies and Unitrends are both solutions in the Backup and Recovery category. Additionally, 50% of Dell Technologies users are willing to recommend the solution, compared to 84% of Unitrends users who would recommend it.
Unitrends
Read 34 Unitrends reviews
  • 911 Views
  • 856 Comparison Views
84% willing to recommend
 

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Executive Summary
We performed a comparison between Dell ProtectPoint [EOL] and Unitrends based on real PeerSpot user reviews.

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (36th)
 

Featured Reviews

UQ
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.
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Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
"It is very easy to set up and get started. Almost too easy. We racked this device and had it up and running in less than 15 minutes."
"It is a quick and easy way to organize my backups and to keep track of them."
"What I found most valuable in Unitrends is its simple user interface. It also works reliably."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"I am impressed with the tool's reporting and UniView features."
"VM backup is much faster and more reliable, as I can test my backups with Data Copy Access jobs."
"The most valuable feature of Unitrends for me is the automated feedback"
"It is an easy system to use. The support, if needed, is always willing to help."
More Unitrends pros
 

Cons

"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"The ability to run just differentials without pulling the full on your archive."
"Network-based storage stability could be improved."
"It could be a little more customizable."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"The solution’s support and onboarding process needs to be improved."
"No appliance update notifications."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
More Unitrends cons
 

Pricing and Cost Advice

Information not available
"Unitrends is an expensive solution."
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"Pricing model constantly changes."
"Their licensing depended on the number of CPUs you had."
"With respect to cost, my advice is to get what you need."
"Talk with the sales guys. They can work with you on the best package."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
More Unitrends pricing and cost advice
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Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Retailer
11%
Manufacturing Company
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
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What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
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What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
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Comparisons

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Compared 10% of the time
Acronis Cyber Protect vs Unitrends Logo
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Veritas Backup Exec vs Unitrends Logo
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More Unitrends Competitors
 

Product Reports

Buyer's Guide
Backup and Recovery
June 2025
Dell ProtectPoint [EOL] reportDownload Dell ProtectPoint [EOL] product report
Buyer's Guide
Unitrends
June 2025
Unitrends reportDownload Unitrends product report
 

Overview

Dell EMC ProtectPoint technology provides up to 20x faster, more efficient backup and 10x faster recovery while eliminating the backup impact on application servers. By integrating primary storage and industry leading protection storage, ProtectPoint reduces cost and complexity by eliminating traditional backup applications while still providing the benefits of native backups. Overall, ProtectPoint provides the performance of snapshots with the functionality of backups.
Dell Technologies

Organizations rely on Unitrends to back up and protect both physical and virtual servers with compatibility for legacy systems and an appliance model.

Unitrends supports Microsoft Hyper-V clusters, VMware ESXi clusters, SQL databases, and Exchange DAGs. Valuable for K-12 schools for continuous monitoring via a graphical interface, it also offers real-time synchronization, file restoration, report generation, email status updates, redundancy, and ransomware protection. Features include effective technical support, instant recovery, detailed reporting, real-time synchronization, global deduplication, cross-compatibility for OS backups, and frequent updates. Easy to install for Hyper-V appliances, the platform benefits users with its dashboard insights, saving time and ensuring reliability. While improvements are needed in high availability features, customer engagement, cloud capabilities, storage options, and the free version, the UI, configuration complexity, pricing, and support costs also demand attention. Users find scaling challenging and desire better feature parity with competitors, clearer recovery information, improved scripting, and flexible retention settings based on repository.

What are the most important features?
  • Effective technical support
  • Instant recovery
  • Detailed daily and email reporting
  • User-friendly interface
  • Real-time synchronization
  • Global deduplication
  • Cross-compatibility for diverse OS backups
  • Frequent updates
  • Ease of installation for Hyper-V appliances
  • Automated feedback
  • UniView features
  • Instant power-on
  • Cost-effective pricing
  • Time-saving dashboard insights
What benefits or ROI should users look for?
  • Time-saving features
  • Efficient data synchronization
  • Enhanced data recovery and protection
  • Accurate reporting and insights
  • Cost-effective and reliable solution

K-12 schools use Unitrends for continuous monitoring and verification via a graphical interface. Its real-time synchronization, file restoration, and report generation features support educational institutions' needs, ensuring data protection and operational efficiency.

Unitrends
 

Sample Customers

FieldCore
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Buyer's Guide
Backup and Recovery
June 2025
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