Try our new research platform with insights from 80,000+ expert users

Dell ProtectPoint [EOL] vs Unitrends comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Unitrends
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
Backup and Recovery (36th)
 

Featured Reviews

UQ
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The speed and the ease of the initial setup are both good. It is not complex."
"One of the features I find most valuable, is the good technical support."
"The backup feature and recovery option are good because they allow the instant recovery of Hyper-V nodes and files."
"I am impressed with the tool's reporting and UniView features."
"It's not easy to scale it."
"Unitrends has helped us cut down the time that it takes to restore a server to its original configuration."
"The simple and fast restore routine."
"The ability to diversify jobs within the same server helps break down a large chunk of data into more manageable and concentrated chunks."
"Stability-wise, I rate this solution a nine out of ten."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
 

Cons

"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"Unitrends can be challenging to scale."
"The solution's base operating system needs to be improved."
"In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses."
"There are a few quirks where the GUI, agent, and back-end are not precisely meshed."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"​​Follow up for the DRaaS service setup. I'm still waiting to schedule a DRaaS test after upgrading several months ago."
"It seems like Unitrends moved away from enterprise customer engagement and moved more towards the managed service provider market."
"Comparing the features and the working pattern, definitely they have to come down on pricing if they want to compete in the market."
 

Pricing and Cost Advice

Information not available
"We found that the cost of Unitrends was about the same as the Dell DR6300. We liked the fact that the Unitrends appliance was all-in-one."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Pricing model constantly changes."
"The cost of Unitrends definitely draws you in. The licensing is all included in the appliance, which is a great incentive."
"When we renew the Unitrends maintenance contract and update it to the latest version, the cost would be $5,000 per year. There are no hidden costs. They've been transparent with the costs."
"No comment."
"With respect to cost, my advice is to get what you need."
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
861,170 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Computer Software Company
13%
Retailer
11%
Manufacturing Company
10%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Comparisons

No data available
 

Overview

 

Sample Customers

FieldCore
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: June 2025.
861,170 professionals have used our research since 2012.