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Dell PowerProtect Backup Services vs OpenText Data Protector comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 1, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell PowerProtect Backup Se...
Ranking in Backup and Recovery
24th
Average Rating
8.8
Reviews Sentiment
6.0
Number of Reviews
7
Ranking in other categories
No ranking in other categories
OpenText Data Protector
Ranking in Backup and Recovery
23rd
Average Rating
7.6
Reviews Sentiment
5.8
Number of Reviews
102
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Sanjay Singh Bisht - PeerSpot reviewer
Server Administrator at a outsourcing company with 51-200 employees
Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss
The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.
Ahmad-Hassan - PeerSpot reviewer
Project Manager And Technical Consultant at EEMC
Provides effective backup for physical servers and needs improvements for cloud compatibility
We use OpenText Data Protector for Oracle database backup and some applications that run for database security OpenText Data Protector is good for physical backup, specifically for physical servers. It is effective for direct backups to EMC library or storage without using a repository. However,…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."
"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."
"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."
"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."
"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."
"Some of the returns on investment I see with this product are security and saving time."
"We have seen a positive return on investment from Dell PowerProtect Backup Services, with improved operational efficiency, reduced storage requirements, faster recovery time, lower administrative effort, approximately fifty to seventy percent reduction in backup storage through compression and deduplication, forty to fifty percent reduction in backup administrator effort, a nine percent improvement in backup rate, and a fifty percent reduction in recovery time for critical workloads, which together minimize downtime and business disruption during incidents."
"With Data Protector, if we lose data, we can recover it."
"OpenText Data Protector is good for physical backup, specifically for physical servers."
"The stability of the product seems to be quite good."
"It's supports Unix, Linux, all of the OS's. It's very stable software."
"It is a traditional backup model. If you talk about file server and the official Windows database, it's a stable product."
"I like that it supports HPE UNIX servers since many backup solutions do not - this is the main reason why we chose this solution."
"The most valuable feature is the capability to back up our SQL server."
"I cannot recommend a better solution for enterprise-wide data security and retention."
 

Cons

"There are ways Dell PowerProtect Backup Services can be improved."
"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."
"Dell PowerProtect Backup Services could be improved in several areas."
"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."
"I think the pricing could be better, or they could improve support, automations, or customizations."
"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."
"The new backup systems are using new mechanisms for the recovery phases; for example, VM, recovery and testing the backup before recovering it. These features are not available in Data Protector."
"Currently, I can only give negative feedback because my experience in its current state is not up to the mark."
"Hyper-V backups need improvement so they can do GRE."
"Recently, clients have raised concerns about the lack of comprehensive documentation for Data Protector."
"The initial setup was complex in terms of IT, the business, and our technical support."
"Every time there is a backup running, I cannot predict anything, so I cannot say if it will back up the first time."
"We faced some certification issues after we upgraded to version 10.2."
"I would like to see a better user interface in the next release."
 

Pricing and Cost Advice

Information not available
"It is fast, reliable, and its licensing policy is great."
"We have many competitors who are pricing better, and we believe that our pricing is higher."
"The pricing is acceptable for enterprise level companies, but it's not acceptable for small- and medium-sized businesses. Micro Focus Data Protector is not an enterprise level solution, and it should cover small- and medium-sized businesses with acceptable prices."
"The license for the solution is very expensive compared to the other products in the market."
"The pricing is around $3,000 to $5,000. The charge additionally for support and to scale."
"The licensing structure provides cost savings to business."
"The licensing cost was not annual. We didn't pay any license. We paid when we deployed and we didn't pay for anything after that. There were no additional fees after the initial payment."
"In Data Protector, if you need extra features, you need to buy the agents for these features. Some of the features are Terabytes, some of them are agents. There's some complexity in the pricing and licensing."
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Top Industries

By visitors reading reviews
Outsourcing Company
30%
Construction Company
25%
Financial Services Firm
7%
Comms Service Provider
7%
Financial Services Firm
20%
Construction Company
11%
Outsourcing Company
11%
Marketing Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
By reviewers
Company SizeCount
Small Business28
Midsize Enterprise22
Large Enterprise61
 

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?
Regarding my experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services, it is quite positive. While the initial investment and licensing cost are higher than some alt...
What needs improvement with Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services could be improved in several areas. The user interface could be simplified to make day-to-day administration and troubleshooting more intuitive. Reporting and anal...
What is your primary use case for Dell PowerProtect Backup Services?
Dell PowerProtect Backup Services is generally used for cloud native data protection and securing SaaS applications like Microsoft 365. It operates as a fully managed backup-as-a-service, allowing ...
What is your experience regarding pricing and costs for Micro Focus Data Protector?
The solution is expensive as it requires purchasing all features without the option to negotiate based on client numbers, unlike Veeam which offers flexibility in pricing.
What needs improvement with Micro Focus Data Protector?
OpenText Data Protector is not user-friendly, especially for cloud backup. It lacks functions and facilities compared to Veeam, which offers more user-friendliness for virtual machine backups. Ther...
What is your primary use case for Micro Focus Data Protector?
We use OpenText Data Protector ( /products/opentext-data-protector-reviews ) for Oracle database backup and some applications that run for database security.
 

Also Known As

No data available
Micro Focus Data Protector, Data Protector, OmniBack, HPE Data Protector
 

Overview

 

Sample Customers

Information Not Available
GSK Vaccines, Repsol, Vodafone Group, Siemens AG, Medium Enterprise Transportation Services Company
Find out what your peers are saying about Dell PowerProtect Backup Services vs. OpenText Data Protector and other solutions. Updated: August 2026.
909,948 professionals have used our research since 2012.