Dell PowerProtect Backup Services vs HPE Zerto Software comparison

Dell PowerProtect Backup Services vs. HPE Zerto Software

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

ROI

Sentiment score

4.6

Dell PowerProtect offers cost savings, efficient restoration, and operational effectiveness, though critical issue handling remains underutilized by some users.

Sentiment score

6.9

HPE Zerto Software offers rapid recovery, reduces downtime and costs, and simplifies disaster recovery with significant ROI and efficiency.

The fact that I am not managing an infrastructure is actually reducing the cost of the environment because there is no one sitting just to manage that infrastructure.

Pre Sales Manager at a tech services company with 51-200 employees

Instead of having to send a DBA in to investigate the database and the errors within it, we can just quickly restore from an hour or two ago to get back to where we are needing.

VP Of Security at NatureFresh™ Farms

Some of the returns on investment I see with this product are security and saving time.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Oficial Senior at a financial services firm with 1,001-5,000 employees

Before, it was a huge cost. It was several thousand dollars to do a DR test, whereas now, I click a button.

Thomas Sipf

CTO at Erisa Administrative Services, Inc.

It saves us a lot of time and gives us the ability to perform other DR plans for other systems.

reviewer2728620

System Engineer at a wholesaler/distributor with 1,001-5,000 employees

It's not only in the cloud; it's DR as a service, which means that the recovery operations are performed by a dedicated team specializing in this area.

Itsik Ohana

Founder & CEO at Itix Cyber Ltd

For more quotes and insights, download the HPE Zerto Software report

Customer Service

Sentiment score

4.8

Dell PowerProtect Backup Services' customer service has mixed feedback, with server support praised but desktop support needing improvement.

Sentiment score

7.5

HPE Zerto Software's support is highly rated for responsiveness, knowledge, though concerns exist post-HP acquisition about initial support levels.

The skill of the support is good, but the response time is something that needs to be better.

Oficial Senior at a financial services firm with 1,001-5,000 employees

That one number to call, that one tech to call, to rely on support for not just the single product but the whole suite that we are there to do it.

VP Of Security at NatureFresh™ Farms

I've always rated Dell with excellent support.

For more quotes and insights, download the Dell PowerProtect Backup Services report

System Administrator

I have never had an issue that was not resolved, and I have never been in a situation where they did not respond.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

I would give them a rating of ten because it represents the highest level of support based on the technical knowledge of the support team, response time, and effectiveness of the provided resolutions.

reviewer1599558

Disaster Recovery Manager at a financial services firm with 10,001+ employees

When I open a ticket, I usually get a call within an hour or two.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Scalability Issues

Sentiment score

4.9

Dell PowerProtect Backup Services is favored for seamless scalability, outperforming competitors like Datto and Axcient in adaptability for growth.

Sentiment score

7.5

HPE Zerto Software scales easily across environments, offering adaptability, simple licensing, and robust disaster recovery with minor performance considerations.

The one thing that we found is that they were not scalable.

VP Of Security at NatureFresh™ Farms

Dell PowerProtect Backup Services is really easy to scale and is pretty scalable.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

I would rate it a ten out of ten for scalability.

Alan Barrett

Head of IT at TWM SOLICITORS LLP

Customers need to follow good engineering practices for optimal product use.

Proby Patel

Tech Lead, Storage and Data Protection at a manufacturing company with 10,001+ employees

By adding more hosts and installing VRAs on each, tasks can be efficiently managed.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

For more quotes and insights, download the HPE Zerto Software report

Stability Issues

Sentiment score

7.9

Dell PowerProtect ensures reliable performance and security with cloud deployment, despite occasional longer updates, enhancing user protection and satisfaction.

Sentiment score

8.0

HPE Zerto Software is praised for strong stability, minimal issues, and reliability across various environments, including VMware and cloud platforms.

If customers need to ensure that data is vaulted and immutable to protect against ransomware, they can pay extra to create a vault in AWS to ensure the data is protected.

Pre Sales Manager at a tech services company with 51-200 employees

There's never an issue with the data, so the encryption works excellently.

System Administrator

We have not had any performance issues.

For more quotes and insights, download the Dell PowerProtect Backup Services report

VP Of Security at NatureFresh™ Farms

I promptly delete the malfunctioning elements and set them up again to resume replication, ensuring stability.

Jagadeesh Ethiraj

Technical Architect at a manufacturing company with 10,001+ employees

The ease of use was so good with Zerto that they were able to migrate things much quicker.

reviewer2691450

Inside Sales Representative at a tech services company with 51-200 employees

It is very reliable.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Room For Improvement

Dell PowerProtect aims to enhance support, improve SaaS backup features, and integrate systems, addressing pricing and management issues.

HPE Zerto Software requires better Hyper-V support, pricing, UI enhancements, integration, documentation, automation, and improved backup and alerting systems.

allowing us to get that final single pane of glass to function with everything in the product suite

VP Of Security at NatureFresh™ Farms

Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day.

Oficial Senior at a financial services firm with 1,001-5,000 employees

The majority of customers who speak about Office 365 backups want to back up Office 365 on-premises, which means if they have SaaS backups, they need a copy of that cloud data in their data center.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

If I have 350 objects that I am protecting, I would like Zerto to be able to fire them up in one order, rather than having to manually bring them up in a sequence.

David Riberdy

Enterprise data management supervisor at a insurance company with 1,001-5,000 employees

If the host has a lot of VMs on it, there may not always be enough time to relocate all of the VMs from a protection group standpoint to other hosts before the replication appliance that Zerto uses to manage that powers itself down.

David Comer

Systems Engineering Manager at a legal firm with 1,001-5,000 employees

If HPE Zerto Software has it built-in where we're going to vCenter and you click on it, it will build the VPG and indicate configuration requirements, that would be amazing.

reviewer2729427

Senior Converged Infrastructure Engineer at a educational organization with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Setup Cost

Dell PowerProtect is competitively priced for Dell users, with $10,000 initial costs and appealing shared storage pools.

HPE Zerto Software is seen as a worthwhile investment for enterprise needs despite higher costs than some competitors.

Dell PowerProtect Backup Services costs us around 10 grand.

System Administrator

Competitors offer lower prices for Office 365 backups compared to Dell PowerProtect Backup Services.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Pre Sales Manager at a tech services company with 51-200 employees

That pricing was a big factor in selecting the product, along with the fact that we use many other Dell products in our environment.

reviewer2843292

Technical Analyst at a government with 1,001-5,000 employees

If you want a good-quality tool that is robust and does a good job for you, you have to pay a higher price to get that, and Zerto is no different.

JeffSmith12

IT Manager at American Pioneer Federal Credit Union

However, it can become quite expensive when you start looking at the number of workloads you have in the environment and what you would like to do.

reviewer2645856

Cloud and Infrastructure Services Manager at a healthcare company with 1,001-5,000 employees

Zerto is easier to set up and use, and it's less expensive.

Bill Dudgeon

Professional Services Engineer at US Signal

For more quotes and insights, download the HPE Zerto Software report

Valuable Features

Dell PowerProtect Backup Services offer easy, cloud-native management with strong integration, seamless scaling, and robust multi-cloud data protection.

HPE Zerto Software offers real-time disaster recovery, data protection, and seamless replication, enhancing resilience and reducing downtime significantly.

We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.

VP Of Security at NatureFresh™ Farms

The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations.

System Administrator

Some of the returns on investment I see with this product are security and saving time.

For more quotes and insights, download the Dell PowerProtect Backup Services report

Oficial Senior at a financial services firm with 1,001-5,000 employees

Zerto offers excellent technical support with responsive and helpful experts.

Sachin Vinay

Assistant Manager-Networks at a university with 1,001-5,000 employees

If we were attacked, I could revert to a backup from five seconds before the attack, and no one would know we were attacked.

reviewer2641974

Senior Systems Engineer at a financial services firm with 51-200 employees

The replication time and the minor amount of time it takes to sync a new server outside of any of my huge 40-terabyte boxes is ridiculously quick.

reviewer762012

Sr. Systems Engineer at a legal firm with 1,001-5,000 employees

For more quotes and insights, download the HPE Zerto Software report

Categories and Ranking

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

25th

Average Rating

8.8

Reviews Sentiment

5.6

Number of Reviews

Ranking in other categories

No ranking in other categories

HPE Zerto Software

Ranking in Backup and Recovery

2nd

Average Rating

9.0

Reviews Sentiment

7.1

Number of Reviews

357

Ranking in other categories

Cloud Migration (1st), Cloud Backup (2nd), Disaster Recovery (DR) Software (1st), Autonomous Operational Resilience (1st)

Featured Reviews

Unified backups have protected our hybrid environment and simplified recovery across sites

VP Of Security at NatureFresh™ Farms

Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use. The latest expansion into Dell Native Edge has also been a great feature for us to add an expansion into that. These features benefit our company by allowing a small IT team like ours to not have to go to multiple panes of glass to see what we are doing. We can go right into one spot, see where our backups are, understand the situation, restore, make a new backup, move it, migrate it from one location to the other really quickly and easily without having to go into a lot of technical detail.

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reviewer2802231

Dev Ops Engineer at a media company with 201-500 employees

Near-zero downtime has protected critical workloads and now simplifies hybrid cloud recovery

The best features of HPE Zerto Software are mainly very sophisticated and relevant to the current market. The data protection CDP part has real-time replication, unlike other solutions that have snapshot backups. We can set it up hourly, making it ideal for use with workloads. Another attraction is the near-zero RTO, with automated failover within minutes and one-click failover and failback. Currently, we are using a hybrid cloud solution, and HPE Zerto Software supports multi-cloud environments, making it easy to migrate between on-premises and cloud. Regarding the impact of HPE Zerto Software on our RTOs, we have near-zero RTO, meaning the system must be back online within thirty minutes if we measure the time. It is very quick to recover services. With HPE Zerto Software's near-synchronous replication, we have some CDP protection, so we typically write interceptions along with some asynchronous replication. There is almost real-time replication available.

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Comparison Review

it_user159711

Architect at a tech services company with 51-200 employees

Nov 9, 2014

VMware SRM vs. Veeam vs. Zerto

Disaster recovery planning is something that seems challenging for all businesses. Virtualization in addition to its operational flexibility, and cost reduction benefits, has helped companies improve their DR posture. Virtualization has made it easier to move machines from production to…

Read full review

Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Financial Services Firm

10%

Construction Company

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	93
Midsize Enterprise	93
Large Enterprise	204

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

My experience with pricing, setup cost, and licensing is pretty good compared to other vendors. That pricing was a big factor in selecting the product, along with the fact that we use many other De...

What needs improvement with Dell PowerProtect Backup Services?

In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane o...

What is your primary use case for Dell PowerProtect Backup Services?

Dell PowerProtect Backup Services serves as our main solution for the backup and security of our network. It performs backups and controls everything from our physical servers to our virtual server...

What advice do you have for others considering Oracle Data Guard?

Ik fluister:VM Host Oracle en DataGuard hebben we per toeval vervangen door Zerto :-) tijdens de Zerto implementatie en VPG werden de Host Data in write-ack Block-Level gerepliceerd. Qua licentie 1...

What is your experience regarding pricing and costs for Zerto?

My experience with pricing, setup cost, and licensing is good.

What needs improvement with Zerto?

I believe HPE Zerto Software can be improved by providing more clarity on roadmap features coming.

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Compared 4% of the time

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Compared 4% of the time

Dell RecoverPoint for Virtual Machines vs HPE Zerto Software

Compared 3% of the time

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Compared 3% of the time

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Product Reports

Dell PowerProtect Backup Services

Download Dell PowerProtect Backup Services product report

Dell PowerProtect Backup Services report

HPE Zerto Software

Download HPE Zerto Software product report

Also Known As

No data available

Zerto Virtual Replication

Overview

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

Zerto is used for disaster recovery, business continuity, data migration, and ransomware recovery, providing continuous data protection and near real-time replication. Valued for ease of use, efficient failover processes, and versatile integration, it enhances organizational efficiency, reduces errors, and boosts productivity.

Hewlett Packard Enterprise

Sample Customers

Information Not Available

United Airlines, HCA, XPO Logistics, TaxSlayer, McKesson, Insight Global, American Airlines, Tencate, Aaron’s, Grey’s County, Kingston Technologies

Dell PowerProtect Backup Services vs. HPE Zerto Software