Dell PowerProtect Backup Services vs MSP360 Backup comparison

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #35 with an average rating of 10.0, while MSP360 is ranked #59. Additionally, 100% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell PowerProtect Backup Se...

Read 2 Dell PowerProtect Backup Services reviews

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100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

1,797 Views
1,168 Comparison Views

100% willing to recommend

Dell PowerProtect Backup Se...

MSP360 Backup

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Executive SummaryUpdated on Nov 30, 2025

MSP360 Backup and Dell PowerProtect Backup Services are competing products in the data protection and backup domain. MSP360 Backup is considered more cost-effective, while Dell PowerProtect is preferred for its advanced features.

Features: MSP360 Backup offers flexible cloud storage options, simplified management for SMBs, and budget-friendliness. Dell PowerProtect provides enterprise-level solutions, robust data protection features, and integration with various ecosystem platforms. Its advanced functionalities cater to complex organizational needs.

Ease of Deployment and Customer Service: Dell PowerProtect offers a seamless deployment experience and comprehensive support services, making it suitable for large enterprises. MSP360 provides straightforward deployment and decent support for SMBs, although not as extensive as Dell's service offerings.

Pricing and ROI: MSP360 Backup has a lower upfront cost and vibrant ROI, ideal for budget-conscious organizations. Dell PowerProtect's pricing reflects its premium features and integrations, offering a favorable long-term ROI for those leveraging its full potential.

To learn more, read our detailed Backup and Recovery Report (Updated: January 2026).

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

35th

Average Rating

9.6

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

59th

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (47th), Disaster Recovery (DR) Software (33rd), MSP Backup (8th)

Featured Reviews

Angel Lacerna

Oficial Senior at a financial services firm with 1,001-5,000 employees

Backup services have improved security and saved time for cloud workloads in test environments

Regarding security or pricing, our experience is definitely limited, but I can say that support is good. I think the pricing could be better, or they could improve support, automations, or customizations. Dell PowerProtect Backup Services can be improved, and I want it to be even easier to manage, to secure the workload, and to restore easily. The areas for improvement with Dell PowerProtect Backup Services include that it is a cloud solution and a SaaS solution for scheduling the tasks to protect workloads. It is not too easy; it is a little closed, as Dell PowerProtect Backup Services does not allow us to customize the schedule in backup tasks, which only has options for daily or twice a day. More options to schedule backup tasks would be better.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The handiest feature of Dell PowerProtect Backup Services is that it syncs up our backups to other locations—we don't have to worry about our backups not syncing to other locations, and it monitors and reports to us if there are any issues."

"Some of the returns on investment I see with this product are security and saving time."

"The most valuable feature of MSP360 Backup is its reliability."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"The solution is simple to use and easy to configure."

"I was mainly concerned with cloud backups, OneDrive backups, consumer OneDrive, business OneDrive, Google backups, and SharePoint backups. The solution did a good job of the backup."

"The solution is easy to access and handles things efficiently."

"Technical support is very good."

"MSP360 Backup's most valuable feature is its backup interface."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

More MSP360 Backup pros

Cons

"I think the pricing could be better, or they could improve support, automations, or customizations."

"The main improvement is that it should have GDPR compliance. That's the problematic point. They say they are GDPR compliant, but they are not."

"The restore time could improve. When we had an issue the restore time was lengthy."

"As for what can be improved, some reports could be simplified so that you know how much backup you have done and what your backup details are. That report is available but it is very tough to get. I would like to know "today I have just uploaded 35 MB, tomorrow I have loaded 10 MB so my trend of backup is increasing.""

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"We could basically use just a more concise visual dashboard reporting on the status of the various machines."

"The Linux GUI leaves a lot to be desired. It lacks many of the features of the Windows version and is buggy, but it is still usable."

"There are some things that we don't like about it. That is why I was exploring alternatives in a hyper-scale environment. That is why I was checking IT Central Station."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"The solution is expensive."

"It provides a good cost savings compared to our previous cloud backup."

"We have a very good return on investment."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"I rate the price of MSP360 Backup a seven out of ten."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Manufacturing Company

10%

Computer Software Company

Financial Services Firm

Real Estate/Law Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	11
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

From what I know of the pricing. Dell PowerProtect Backup Services costs us around 10 grand. I think it was $10,000 initially. For what it does, it's worth it. It provides that reliability, so it i...

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What needs improvement with Dell PowerProtect Backup Services?

I don't know of a way that Dell PowerProtect Backup Services can be improved. It works and does what I need it to do. There are always ways to improve things, but I wouldn't know of one right now.

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What is your primary use case for Dell PowerProtect Backup Services?

We only use Dell PowerProtect Backup Services for our VM backups. We have a VM running in the office, and it backs up not just to our location, but it backs up to other locations, to a similar Dell...

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Comparisons

No data available

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Compared 5% of the time

BDRShield vs MSP360 Backup

Compared 5% of the time

N-able Cove Data Protection vs MSP360 Backup

Compared 4% of the time

More MSP360 Backup Competitors

Product Reports

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Backup and Recovery

January 2026

Dell PowerProtect Backup Services report

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Buyer's Guide

MSP360 Backup

January 2026

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Also Known As

No data available

Cloudberry Backup

Overview

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

MSP360 Backup is a comprehensive data protection solution designed for businesses of all sizes. It offers a wide range of features and capabilities to ensure the safety and security of critical data.

With support for various storage destinations, including local drives, network shares, and cloud storage providers, MSP360 Backup provides flexibility and scalability. It also offers advanced scheduling options, allowing users to automate backups based on specific time intervals or events.

The solution supports both full and incremental backups, minimizing storage requirements and optimizing backup speed. MSP360 Backup also includes built-in encryption and compression, ensuring data privacy and reducing storage costs. Additionally, it offers easy file and folder recovery, allowing users to quickly restore lost or corrupted data.

With its intuitive user interface and robust set of features, MSP360 Backup is a reliable and efficient solution for businesses looking to protect their valuable data.

MSP360

Sample Customers

Information Not Available

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