Dell PowerProtect Backup Services vs MSP360 Backup comparison

Why PeerSpot?

Dell Technologies and MSP360 are both solutions in the Backup and Recovery category. Dell Technologies is ranked #23 with an average rating of 8.8, while MSP360 is ranked #52. Dell Technologies holds a 0.3% mindshare in BRS, compared to MSP360’s 1.1% mindshare. Additionally, 100% of Dell Technologies users are willing to recommend the solution, compared to 100% of MSP360 users who would recommend it.

Dell PowerProtect Backup Se...

Read 9 Dell PowerProtect Backup Services reviews

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1,183 Comparison Views

100% willing to recommend

MSP360 Backup

Read 15 MSP360 Backup reviews

6,366 Views
3,883 Comparison Views

100% willing to recommend

Dell PowerProtect Backup Se...

MSP360 Backup

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 1, 2026

MSP360 Backup and Dell PowerProtect are competing products in cloud backup and data protection. Data suggests MSP360 Backup stands out for its flexible pricing and efficient support, while Dell PowerProtect is recognized for its advanced functionalities and comprehensive features.

Features: MSP360 Backup provides strong support for various platforms, effective cloud storage integrations, and robust versioning. Dell PowerProtect offers scalable deployment, advanced data deduplication, and robust data recovery options.

Ease of Deployment and Customer Service: MSP360 Backup benefits from an easy installation process and responsive customer service. Dell PowerProtect requires a more complex setup but has extensive support channels and technical resources.

Pricing and ROI: MSP360 Backup is noted for its cost-effectiveness, offering lower initial charges and flexible pricing models that provide a favorable ROI for small to medium-sized businesses. Dell PowerProtect typically incurs higher upfront costs, justified by its advanced features and strategic ROI for large-scale operations.

To learn more, read our detailed Dell PowerProtect Backup Services vs. MSP360 Backup Report (Updated: September 2026).

Buyer's Guide

Dell PowerProtect Backup Services vs. MSP360 Backup

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell PowerProtect Backup Se...

Ranking in Backup and Recovery

23rd

Average Rating

8.8

Reviews Sentiment

6.0

Number of Reviews

Ranking in other categories

No ranking in other categories

MSP360 Backup

Ranking in Backup and Recovery

52nd

Average Rating

8.0

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Cloud Backup (36th), Disaster Recovery (DR) Software (29th), MSP Backup (5th)

Mindshare comparison

As of October 2026, in the Backup and Recovery category, the mindshare of Dell PowerProtect Backup Services is 0.3%, up from 0.0% compared to the previous year. The mindshare of MSP360 Backup is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Backup and Recovery Mindshare Distribution
Product	Mindshare (%)
Dell PowerProtect Backup Services	0.3%
MSP360 Backup	1.1%
Other	98.6%

Backup and Recovery

Featured Reviews

Sanjay Singh Bisht

Assistant Manager at a outsourcing company with 51-200 employees

Automated cloud backups have strengthened ransomware recovery and reduced laptop data loss

The best features Dell PowerProtect Backup Services offers include source-side deduplication. The lightweight agent resides on the client, deduplicates data locally before transmitting, and only uploads the unique or modified blocks, which drastically minimizes bandwidth utilization and saves the cloud storage footprint, rather than transferring massive data blocks over the internet and duplicating them at the storage target. Another valuable feature is the air-gapped encrypted storage. The platform uses advanced data scrambling that decouples the actual data from its metadata, storing the data as an isolated or immutable cloud that cannot be overwritten or deleted by ransomware. The zero egress restore model is also significant. A massive pain point with cloud-native storage is the fee structure, but Dell PowerProtect Backup Services stands out by allowing unlimited full restore points without charging data egress fees, which represents a huge cost to enterprises. Unified multi-workload management provides the ability to control data from Microsoft 365, SaaS applications, distributed employee laptops, or virtual machine servers in a single centralized pane of glass, which eliminates the need to jump between different backup solutions. The impact of Dell PowerProtect Backup Services on my organization has been positive. The backup process has become more reliable and automated, reducing the need for manual intervention and lowering the risk of missed backups. Recovery time has improved, allowing us to restore critical systems and data much faster during incidents. The platform's deduplication and compression capabilities have helped us reduce storage costs while optimizing backup efficiency. Additionally, its centralized management and reporting gives us visibility into our data protection environment, making it easier to monitor compliance and identify potential issues before they become problems.

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CONRAD FORREST

President at MTS Consulting Group, Inc.

The solution provides the ability to backup all types of cloud drives, is inexpensive, and has decent support

MSP360 Backup provides the backup functionality, but we need to provide the storage component. We can use Azure, AWS, or another provider, but we need to choose the storage provider and create a bucket to store our data. The vendor is making changes to improve the functionality of the service and the separation of storage, but I would like to see more integration and a knowledge base of the tool. Currently trying to understand why the storage is separated and how to implement the storage properly is a challenge. Using the solution incurs additional charges for the device storage and backup which are not included in the service. Unlike other solutions such as Kohl which includes everything at one price. MSP360 Backup can be improved by adding inclusive pricing.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The user interface of Dell PowerProtect Backup Services is simple to manage and can manage multiple use cases on a single dashboard, which is very valuable from the customer perspective."

"The immutable backup and the encryption-based backup features have benefited my organization by being fast, secure, and providing a complete end-to-end solution."

"Some of the returns on investment I see with this product are security and saving time."

"We have seen a positive return on investment from Dell PowerProtect Backup Services, with improved operational efficiency, reduced storage requirements, faster recovery time, lower administrative effort, approximately fifty to seventy percent reduction in backup storage through compression and deduplication, forty to fifty percent reduction in backup administrator effort, a nine percent improvement in backup rate, and a fifty percent reduction in recovery time for critical workloads, which together minimize downtime and business disruption during incidents."

"The features I appreciate most with Dell PowerProtect Backup Services are ease of use, as the interface is well-designed."

"Some of the best features that we find within the suite of Dell PowerProtect Data Domain and Dell PowerProtect Backup Services is the integration into the vSphere portal, VXRAILs, and areas that have made it so quick and easy to use."

"Dell PowerProtect Backup Services has positively impacted our organization because in cases where we have a system shutdown or failure, we have not lost any data, and we are very much reliant on Dell services because the backup and the restoration from backup is quite fast."

"When it comes to the features I find most valuable in Dell PowerProtect Backup Services, I assess its ability to integrate with AWS, Azure, and GCP for consistent data protection."

More Dell PowerProtect Backup Services pros

"The initial setup is very easy. It's not overly complex."

"MSP360 Backup's most valuable feature is its backup interface."

"It has allowed me to implement a cost effective, highly configurable solution."

"Every user of IT infrastructure needs to have a backup, and this is a good solution to implement because it is so easy and straightforward."

"The feature that I have found most valuable is its online backup capacity because you don't have to do an entire backup again and again, it just does whatever you type in, you type a, it goes a, you type b, it goes b. It doesn't take an entire site up again and again. So that incremental and bit by bit backup is important, it is a nice feature here."

"One massive advantage of this solution, as compared to more enterprise products, is that no firewall changes are needed on the client's premises. For the product to back up from the client's premise to the cloud, it just needs port 8 and port 443, which are anyway always open. This was one of the things that made us decide to go with the product. It is very difficult to justify a firewall change for a small client who doesn't even know what a firewall is and how to maintain a firewall, or doesn't have anybody maintaining their firewall. You then have to maintain the firewall. MSP360 Backup takes away firewall change requirements, VPNs, or channels that are needed for the backup."

"The most valuable feature for me is that I can see what has has been successfully backed up and what not. I do not mean the file or folder view, because that's problematic with GDPR, but I mean which machines have successfully backed up. It's very valuable because you don't have to check the machines. The second feature is that you can change backup settings in the portal."

"I liked the way the product worked, its flexibility on the storage and cost, and the way it was supported."

More MSP360 Backup pros

Cons

"Dell PowerProtect Backup Services could be improved in several areas."

"In the next release for Dell PowerProtect services, the final step would be to integrate both the on-prem and the cloud-based models that they are using, allowing us to get that final single pane of glass to function with everything in the product suite."

"In discussion with the company last year at Dell Tech World, the pricing model needs improvement because they are using shared resources."

"My experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services is that Dell needs to be more cost-competitive."

"There are ways Dell PowerProtect Backup Services can be improved."

"I think the pricing could be better, or they could improve support, automations, or customizations."

"Dell PowerProtect Backup Services can be improved, and the biggest improvement they could make would be with their support side, as often when we call in for support, we possess more knowledge than the support staff, which is disappointing."

"The initial setup is a little complex as it has to be done in the office and requires someone to come in and install the solution on your server, then configure the scheduling, backup pushing, and so on."

"The other issue is that I don't like the implementation of the SQL backup."

"The interface feels like it is targeted for end users who typically are looking for an all-in-one integrated push button solution. It would be better if the interface had a beginner mode and an expert mode."

"Maybe implement an easier interface for basic users. For example, a set-up wizard with all the commonly used features as default."

"The product could be more user-friendly."

"They can add some production backup capabilities and the ability to do single instance back up. At the moment, it doesn't do deduplication on the standard backup. So, the issue is backing up PSG files for customers who have limited bandwidth. The other issue is that I don't like the implementation of the SQL backup. We do use SQL ourselves using a PowerShell script with the VDA tools as a module. That's how we back up. The rotation feature would be nice to have, but I know that they've got it on their dashboard or on their list to look at. They can also do a few tweaks to the dashboard. I would like the reporting capabilities on the portal to be much more granular. Normally, I export it to a text file, and then I run it through a pivot table in order to look at it from a cost-recovery point of view and to see when the backup last ran and if it was successful when it ran two or three days ago. Such a feature would work really well for my market. They can also add a cost-effective backup for Android and Apple cellphones. I've had one or two customers who were looking for this feature. I haven't found this functionality at the moment. I've been looking for a product that does that."

"The interface could use some updating."

"The restore time could improve. When we had an issue the restore time was lengthy."

More MSP360 Backup cons

Pricing and Cost Advice

Information not available

"It includes a standard licensing fee. Once a year, there is a rebranding fee. The licensing costs are available on the internet for MSP360 Backup. There is a discount structure where if you have over 50 devices, you get a 50% discount. So, my cost is $2 a license per month."

"It provides a good cost savings compared to our previous cloud backup."

"Pricing is reasonable although can be quite a large upfront cost."

"I rate the price of MSP360 Backup a seven out of ten."

"MSP360 is vastly cheaper than its competitors and has almost all the same features."

"The cost is pretty inexpensive. Around four to five dollars per device, per workstation on each server."

"The solution is expensive."

"Its pricing needs improvement."

More MSP360 Backup pricing and cost advice

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Top Industries

By visitors reading reviews

Outsourcing Company

28%

Construction Company

22%

Financial Services Firm

Comms Service Provider

Construction Company

13%

Financial Services Firm

12%

Comms Service Provider

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	12
Midsize Enterprise	2
Large Enterprise	2

Questions from the Community

What is your experience regarding pricing and costs for Dell PowerProtect Backup Services?

My experience with pricing, setup cost, and licensing for Dell PowerProtect Backup Services is that Dell needs to be more cost-competitive. Although it is good, it still needs to improve on the pri...

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What needs improvement with Dell PowerProtect Backup Services?

So far, Dell PowerProtect Backup Services was good, and if there is anything we need in terms of improvement, we will definitely touch base with Dell and give our feedback. As of now, I cannot thin...

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What is your primary use case for Dell PowerProtect Backup Services?

From my viewpoint, the main use case for Dell PowerProtect Backup Services at Caterpillar is reliability; I can rely more on Dell as an overall solution.

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Product Reports

Buyer's Guide

Dell PowerProtect Backup Services

October 2026

Dell PowerProtect Backup Services report

Download Dell PowerProtect Backup Services product report

Buyer's Guide

MSP360 Backup

September 2026

Download MSP360 Backup product report

Also Known As

No data available

Cloudberry Backup

Overview

Dell PowerProtect Backup Services offers a transformative approach to cyber resilience, combining backup, disaster recovery, and long-term retention. It eliminates infrastructure management, simplifying and securing business operations.

PowerProtect Backup Services streamlines data protection with its comprehensive suite of capabilities. This platform delivers cyber resilience as-a-Service, ensuring businesses can safeguard data without the burden of managing infrastructure. By integrating backup, disaster recovery, and retention, it provides end-to-end security, mitigating the risk of data loss and enhancing recovery agility.

What are the key features of Dell PowerProtect Backup Services?

Radically Simple: Streamlines complex operations, making data protection easy and efficient.
Cyber Resilience: Offers all-in-one defense against cyber threats with its resilience-focused architecture.
Comprehensive Protection: Includes backup, disaster recovery, and long-term data retention.
Infrastructure-Free: Eliminates the need for on-site infrastructure management.

What benefits do users mention in their reviews?

Simplified Management: Reduces administration effort, freeing up resources for other tasks.
Enhanced Security: Provides robust protection features that reduce vulnerabilities.
Cost-Efficient: Saves costs by eliminating the need for separate backup and management solutions.
Improved Data Governance: Facilitates compliance and better data handling practices.

In industries such as finance and healthcare, Dell PowerProtect Backup Services has become integral in managing large volumes of sensitive data. Its ability to offer compliant and streamlined data protection processes addresses industry-specific challenges, enabling organizations to focus on core activities while maintaining data integrity.

Dell Technologies

MSP360 Backup offers peer-to-peer backup, client-side encryption, and seamless integration with top cloud storage providers, appealing for its ease of use, minimal setup, and robust capabilities.

MSP360 Backup is designed for disaster recovery, workstation, and server backup in cloud environments. Organizations benefit from its compatibility with storage options such as OneDrive, Google Drive, and AWS, supporting incremental backups and ensuring secure data with client-side encryption. The platform facilitates error notifications and corrections, making it a reliable choice for backing up critical information. Despite its effectiveness, users see room for improvement in interface design, bug fixes in the Linux version, and support for more cloud providers.

What are the key features of MSP360 Backup?

Peer-to-Peer Backup: Enables direct data transfer between systems without intermediary servers.
Client-Side Encryption: Protects data by encrypting it before transmission.
Block-Level Transfers: Reduces backup times by only transferring parts of changed files.
Cloud Integration: Compatible with OneDrive, Google Drive, AWS for flexible storage choices.
Incremental Backups: Streamlines configuration and minimizes storage by updating only changes.
Reliable Scheduling: Offers robust scheduling options for automated backups.

What benefits should users look for in MSP360 Backup reviews?

User-Friendly Interface: Ensures ease of navigation with minimal learning curve.
Efficient Error Alerts: Helps quickly identify and resolve backup errors.
Technical Support: Provides excellent customer service for troubleshooting and guidance.
Backup Flexibility: Offers varied backup methods tailored to individual organizational needs.

In industry applications, organizations employ MSP360 Backup for virtual machine, physical computer, and confidential data management. It is used extensively for offsite backups by micro enterprises and integrates well for client data management, virtual machine, and SQL backup purposes, especially useful for daily monitoring post migrations.

MSP360

Sample Customers

Information Not Available

StratX

Buyer's Guide

Dell PowerProtect Backup Services vs. MSP360 Backup

September 2026

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