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Dell NetWorker vs Unitrends comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
85
Ranking in other categories
No ranking in other categories
Unitrends
Ranking in Backup and Recovery
36th
Average Rating
7.8
Reviews Sentiment
7.8
Number of Reviews
34
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of July 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 2.9%, down from 3.1% compared to the previous year. The mindshare of Unitrends is 0.5%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
Todd Guthrie - PeerSpot reviewer
The solution can be used to back up servers and Hyper-V cluster nodes, but its support is super expensive
I wouldn't rate Unitrends a ten out of ten because we had some hard drive failures in the appliance. Typically, when you have OneDrive, you can get it replaced. For some particular reason, the situation caused the entire system to crash. We had to reinstall the CentOS operating system on it, and we lost all our backups. They said there was no way to retain it, and it was pretty devastating and concerning that a drive failure would cause the loss of all the data on the appliance. It was extremely disappointing, and we had to start from scratch after three years worth of backup data. I rate Unitrends a nine out of ten for stability.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup feature for this product is good. It is easy to set up and easy to scale."
"Dell NetWorker is easy to install, configure, and operate."
"Dell NetWorker's user interface is quite simple and very interactive."
"This solution is really the best in the market! After evaluating other solutions, we automatically decided to use this one."
"Very user-friendly with a good interface."
"If it's set up the right way, it's a stable product."
"It is the best umbrella, serving the best applications."
"The updated graphical interface is better than it used to be."
"I like the fact that you can recover the VMs inside the appliance. For example, they're basically running this appliance on a Linux-based distribution, and they're spinning off KVM virtual machines inside."
"It is a quick and easy way to organize my backups and to keep track of them."
"I really like the reporting options you get for various email reports."
"It is an easy system to use. The support, if needed, is always willing to help."
"When I have had to use tech support, they've been very good."
"Being an appliance-based solution, we were able to migrate backup solutions without having to purchase a lot of hardware separately."
"It is fairly stable."
"The most valuable feature of Unitrends for me is the automated feedback"
 

Cons

"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"The management of Dell Networker is quite cumbersome."
"It would be beneficial to have a single user interface for all of the features."
"The UI is not user-friendly."
"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"There could be a possibility of constructing full backups from incremental data intelligently."
"The team does not have enough knowledge to support you."
"I am not very satisfied with the support. The interface on the Java application makes it difficult, whereas the web interface is simple to use."
"It could be a little more customizable."
"There are some questions as to how safely they are storing backup data."
"Support is great for small simple issues, but anything more difficult, it is hard to get good resolutions without having to badger them and their management."
"I would like to see the real-time replication process improved, and a zero RPO feature added."
"Techs don't see to be well-versed in troubleshooting issues that arise and tickets stay opened for weeks for resolution."
"There's a lot that can be made better. For example, it could be more scalable."
"It would be great to have the job throttle/limit the max number of backups on a single ESXi host."
"Network-based storage stability could be improved."
 

Pricing and Cost Advice

"Low cost is key."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"There is a licensing fee."
"We use a license without a time term. We just need to buy additional support when needed."
"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."
"It is inexpensive compared to new products."
"The tool is pricey."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"When you purchase initially, get into the program which gives replacement hardware for free when you renew your support agreement."
"You should be aware how much the monthly costs are to use, what the initial costs for hardware are, and what the options to expand are, if needed."
"Initial pricing is competitive. Renewal pricing is steep, so make sure to project costs for the lifetime of the appliance(s)."
"Their licensing depended on the number of CPUs you had."
"With respect to cost, my advice is to get what you need."
"Talk with the sales guys. They can work with you on the best package."
"Unitrends is an expensive solution."
"I would rate the solution's pricing a four out of ten. The licensing is yearly and it depends on the customers."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
9%
Government
8%
Manufacturing Company
8%
Computer Software Company
13%
Retailer
11%
Manufacturing Company
9%
Non Profit
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license available, but our customer is not comfortable switching to it. A five to seven perce...
What do you like most about Unitrends?
The most valuable feature of Unitrends for me is the automated feedback
What is your experience regarding pricing and costs for Unitrends?
Unitrends is an expensive solution. We've negotiated deals where they've given us the $ 62,000 to $ 64,000 appliance for free but charged $ 90,000 for three years of support.
What needs improvement with Unitrends?
In terms of improvement, the UI, especially in the recovery section, is unclear about which repository it uses—I had to hover over to find that information. Figuring out the scripting part wasn't s...
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
NHL Players Association, Salvation Army, Sligro Food Group, Mason General Hospital, Tec Group, Saldab IT, Baker Tilly, Clinton Savings Bank, Ennit Magna Bank, Manukau Institute of Technology
Find out what your peers are saying about Dell NetWorker vs. Unitrends and other solutions. Updated: July 2025.
861,524 professionals have used our research since 2012.