No more typing reviews! Try our Samantha, our new voice AI agent.

Dell NetWorker vs Dell ProtectPoint [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Backup and Recovery (8th)
Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
UQ
Deputy Manager at Reliance Industries Ltd
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The backup capabilities and the automatization of the backup - along with the potential to make the back up on a virtual machine - are the solution's most valuable aspects."
"Use EMC Data Domain (DD) system and EMC NetWorker."
"I'm very satisfied with Dell's technical support."
"It's easy to use."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"The solution has a longer lifespan, so the customer doesn't have to change their solution and upgrade every four years, and it's much better for the customer to have a stable piece of software that has a lifespan of maybe ten years or more."
"The backup software has been much faster since we've deployed the solution."
"The solution is very user-friendly. After setting up five machines for our customers we teach them how to set up the agent and start doing their backups. It is very easy for them once they see how to do it, they like to do it on their own."
"One of the features I find most valuable, is the good technical support."
"I would definitely recommend this solution."
"Since I started working with Dell a few months ago, I have found that the solution is very strong."
"The speed and the ease of the initial setup are both good. It is not complex."
 

Cons

"Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities."
"The front end of the solution could improve. The user-friendliness is lacking."
"The end-user experience is not good."
"he API side of the solution has certain shortcomings."
"The technical support was slightly impolite in my experience."
"The process of upgrading versions should be improved because as it is now, you have to completely uninstall the old version first, and then install the new version."
"The interface and documentation need to improve."
"Sometimes I find that the interface is not as good as it should be."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"The product has to be more mature, like to be another six to eight months on the market; a lot of maturity needs to be incorporated."
 

Pricing and Cost Advice

"The pricing is okay."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is excellent from the pricing point of view. It is free with Data Protection Suite. Similarly, when you purchase Avamar, Dell EMC NetWorker is free with one terabyte license capacity. Its price is very competitive."
"You have to buy the deduplication software separately from the license."
"The pricing of this solution is very good."
"The price is a little on the high side, but it's reliable and provides a good service."
"It is a relatively inexpensive product compared to one of its competitors."
"The licensing model can be traditional licensing or capacity-based licensing."
Information not available
report
Use our free recommendation engine to learn which Backup and Recovery solutions are best for your needs.
886,664 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
12%
Government
7%
Manufacturing Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
Ask a question
Earn 20 points
 

Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
FieldCore
Find out what your peers are saying about Veeam Software, Hewlett Packard Enterprise, Rubrik and others in Backup and Recovery. Updated: March 2026.
886,664 professionals have used our research since 2012.