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Dell NetWorker vs Dell ProtectPoint [EOL] comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Backup and Recovery (10th)
Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
UQ
Deputy Manager at Reliance Industries Ltd
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is application aware for Meditech, Exchange and SQL."
"If you need to backup multiple OS platforms, this is the product to purchase."
"The most valuable feature of Dell NetWorker is its quick configuration and handling of large databases."
"The solution is scalable."
"Dell NetWorker is easy to install, configure, and operate."
"The compression ratio is very flexible for designing all the required policies for backup."
"Customer Service: It is great; EMC support is one of the best."
"Because of the duplication feature, we were able to save a significant amount of storage space."
"Since I started working with Dell a few months ago, I have found that the solution is very strong."
"I would definitely recommend this solution."
"One of the features I find most valuable, is the good technical support."
"The speed and the ease of the initial setup are both good. It is not complex."
 

Cons

"Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you."
"Management of the software is a little bit hazy and not easy."
"I would not recommend Dell EMC NetWorker, as the product will end in a few years."
"Ports are not visible to the network, which requires a dedicated physical server."
"They need to be compatible with the cloud because EMC NetWorker cannot compete with other products at the moment. EMC focuses only on their own cloud and do not take into consideration other cloud vendors."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The technical support was slightly impolite in my experience."
"NetWorker isn't scalable - you can't add more nodes to it, although you can add some data zones."
"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"Sometimes I find that the interface is not as good as it should be."
 

Pricing and Cost Advice

"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"The price is a little on the high side, but it's reliable and provides a good service."
"There is a licensing fee."
"The pricing of this solution is very good."
"Pricing is cheaper for this product, compared to its competitors."
"The tool is pricey."
"The solution follows a subscription model for licensing. We pay annually to use the solution and the price is high."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Comms Service Provider
12%
Manufacturing Company
8%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
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Also Known As

NetWorker
No data available
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
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