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Dell NetWorker vs Dell ProtectPoint [EOL] comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
86
Ranking in other categories
Backup and Recovery (16th)
Dell ProtectPoint [EOL]
Average Rating
7.6
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Featured Reviews

RaedHassan - PeerSpot reviewer
Senior Specialist Backup/Storage at National Bank of Kuwait
Has supported flexible multi-platform backups and improved over time
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I would rate it around seven out of ten. It is not that there is something wrong with the role-based access controls in Dell NetWorker, but it lacks many permissions or roles to assign, providing options only for administrator or user. To improve Dell NetWorker for the next release, I recommend enhancing flexibility in the policy, allowing selection of multiple options within the same policy, and addressing issues like the DNS lookup dependency to make it more controllable from Dell NetWorker itself rather than relying on other applications. Looking forward, I would like to see improved policy features and a more enhanced GUI, as it is still slow.
UQ
Deputy Manager at Reliance Industries Ltd
Speedy and easy setup but it needs to mature
One way this solution could be improved is if they could come up with better options to migrate. As for what could be included in the next release, we have shared a couple of points with them. First, the account should be more in balance and coordinated with us. They already communicated to our project management team that they are going to implement some of these features. I would definitely recommend this solution. But as time goes on and new features are getting added the product will be more comprehensive.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The compression ratio is very flexible for designing all the required policies for backup."
"Very user-friendly with a good interface."
"I started off as a storage engineer and ended up owning Dell EMC Data Domain and Dell EMC NetWorker. I've not used any other backup solutions at this scale. Dell EMC NetWorker does what I need it to do, it's efficient."
"Dell EMC NetWorker is a complete solution, providing end-to-end, disk to disk to tape backup features, which makes it more suitable for customers here in Oman."
"The GUI is user-friendly."
"Storage-wise, EMC is user-friendly."
"The technical support from EMC is 10 out of 10."
"Technical support from Dell is excellent."
"The speed and the ease of the initial setup are both good. It is not complex."
"I would definitely recommend this solution."
"Since I started working with Dell a few months ago, I have found that the solution is very strong."
"One of the features I find most valuable, is the good technical support."
 

Cons

"Sometimes just re-installing a client can be a nightmare."
"While upgrading to a new version, we encounter challenges related to specific algorithms or code regulations."
"It's complex in nature."
"It is a good product with some problems backing up virtual machines (slow restore)."
"Technical support for Dell NetWorker is not good. The technicians are in the USA. When you open a ticket, they send the concern to India. There, the team does not have enough knowledge to support you."
"The UI needs some enhancement to be more user-friendly."
"We encountered challenges during the solution's deployment, particularly integrating our database system and Microsoft Exchange. This area needs improvement."
"It is not easy to understand and deploy. It is complex in nature."
"The interface and documentation need to improve."
"The product has to be more mature, like to be another six to eight months on the market. A lot of maturity needs to be incorporated."
"Sometimes I find that the interface is not as good as it should be."
 

Pricing and Cost Advice

"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."
"They are not cheap."
"Dell NetWorker is an expensive solution. None of the backup products are cheap. The licensing model offered is usually a five-year one."
"It is inexpensive compared to new products."
"The pricing is okay."
"If you purchase Avamar, NetWorker is free with Avamar, for one terabyte license capacity."
"It's approximate, but I believe we pay around $20-30,000 a month in licensing."
"You have to buy the deduplication software separately from the license."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Comms Service Provider
13%
Manufacturing Company
10%
Construction Company
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business24
Midsize Enterprise33
Large Enterprise38
No data available
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What is your experience regarding pricing and costs for Dell NetWorker?
Regarding the pricing of Dell NetWorker, it depends on the deal or negotiation we have with the vendor, making it reasonable, although I cannot make a definitive decision without knowing the specif...
What needs improvement with Dell NetWorker?
Regarding the effectiveness of Dell NetWorker in terms of role-based access controls, I have experience with it, but I find it somewhat lacking in flexibility as it offers limited features, and I w...
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Also Known As

NetWorker
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Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
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