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Dell Unity XT vs IBM FlashSystem comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
3.1
Dell Unity XT delivers ROI with cost-effectiveness, scalability, improved performance, reduced costs, and seamless management for virtual transformation.
Sentiment score
6.3
IBM FlashSystem offers high ROI with efficient migration, scalability, and performance, despite post-acquisition price increases; valued for reliability.
If you wait more than seven years to buy another one, you get a return on your investment.
Sales Manager at Multicomputos PR
The solution can comfortably be stretched from five to seven years without any failures, ensuring a long-lasting return.
Infrastructure Technical Specialist II at Clicks Group
We have seen return on investment compared to other OEMs, which took approximately three years after implementing IBM FlashSystem.
Technical Lead at Tomia
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
6.2
Dell Unity XT's support is praised for professionalism, but users note responsiveness issues post-merger; proactive monitoring is appreciated.
Sentiment score
6.9
IBM FlashSystem's customer service is responsive, yet technical expertise and support vary by region, with contract complexities noted.
Customers always have their issues resolved promptly.
Sales Manager at Multicomputos PR
Technical support is good at least through vendors, not directly with the principal.
Infrastructure Specialis at a tech services company with 1-10 employees
The support team is familiar with the product and is available on-site during support times, which improves our experience.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Dell solutions are backed by excellent service and support.
Sales Account Manager - BFSI Sector at Frontier Business systems
The technical support sometimes takes three to four days to get hardware to facilities.
Systems Engineer at Thakral One (Pvt) Ltd
Customers of alternatives like Dell and Hitachi enjoy more reliable and comprehensive support services directly from vendors rather than third-party subsidiaries.
Vice President Sales at BELOCAL LTD
I rate the technical support from IBM as a ten.
Infrastructure Technical Specialist II at Clicks Group
IBM customer support is responsible, efficient, and responsive, though it is expensive.
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
7.0
User feedback highlights Dell Unity XT as highly scalable, meeting diverse organizational needs, especially for mid-sized and enterprise demands.
Sentiment score
7.3
IBM FlashSystem offers scalable storage solutions with dynamic upgrades and flexibility for medium to large enterprises despite some hardware limitations.
It is highly scalable.
Sales Director at systemzwo group
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
Sales Manager at Multicomputos PR
Dell Unity XT is quite scalable and can be scaled up to the petabyte level.
Systems Engineer at Thakral One (Pvt) Ltd
For NetApp, we can recommend the FAS 8000 series.
TSG Manager at Navigator Systems
For larger enterprises, scalability is an issue as the price becomes prohibitive.
Vice President Sales at BELOCAL LTD
The problem arises when migrating data to a later IBM FlashSystem version due to issues with firmware compatibility.
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
The scalability of IBM FlashSystem is exceptional, and I rate it as a nine.
Infrastructure Technical Specialist II at Clicks Group
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
8.4
Dell Unity XT is praised for reliability and stability, swiftly resolving initial issues with firmware updates and improvements.
Sentiment score
7.6
IBM FlashSystem is praised for stability and resilience, with minor issues resolved quickly, earning high feedback for reliability.
I would rate the stability of the product at seven out of ten.
Project Manager at a government with 11-50 employees
I would rate the overall stability of Dell Unity XT an eight out of ten.
Systems Engineer at Thakral One (Pvt) Ltd
Customers have infrastructure that is 100% stable.
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
The firmware and software engine have fewer bugs, which enhances operational efficiency.
Infrastructure Technical Specialist II at Clicks Group
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
Dell Unity XT requires improvements in deduplication, management interface, VMware integration, pricing, and enhanced cloud functionalities.
IBM FlashSystem requires enhancements in scalability, integration, user interface, and support, with better deduplication, monitoring, and streamlined processes.
We would appreciate a built-in transparent failover in the next release to eliminate the need for a separate metro cluster.
Sales Director at systemzwo group
One way to improve the product is to add an operational assistant that doesn't depend on VMware.
Sales Manager at Multicomputos PR
I would like to see some AI features that would allow arrays to intelligently identify threats or unusual behavior in the data pattern and give an alert.
Cloud Architect at DXC Technology
In the future, if Dell storages include this option, especially for Unity, it would help us target SME or medium enterprises for quicker closures and support the sales team.
Sales Account Manager - BFSI Sector at Frontier Business systems
I believe if Dell can integrate AI to predict potential failures, especially in hardware like hard disks, that would be very useful for proper maintenance.
Systems Engineer at Thakral One (Pvt) Ltd
The pricing is a bit higher than expected.
System Engineer at a tech services company with 1-10 employees
Despite marketing promises, these features do not function effectively and can impact performance.
Vice President Sales at BELOCAL LTD
There is room for improvement in the troubleshooting part, specifically related to IBM Spectrum for Insight.
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
An additional function that could be helpful is reducing the time it takes to delete volumes, especially if they are compressed or deduplicated.
Storage Specialist at a computer software company with 1,001-5,000 employees
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
Dell Unity XT provides affordable enterprise storage with bundled software, straightforward licensing, and competitive pricing starting at $25K.
IBM FlashSystem offers competitive pricing, but evaluating long-term needs and negotiating discounts is crucial to manage costs effectively.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
Sales Manager at Multicomputos PR
I would rate the solution as an eight out of ten in terms of costliness.
Sales Director at systemzwo group
It is priced at around or under $50,000.
System Engineer at a tech services company with 1-10 employees
The cost is not cheap nor expensive.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
Commercially, Dell Unity XT is viable and competitively priced.
Sales Account Manager - BFSI Sector at Frontier Business systems
To install or upgrade any software features, the cost is high, which makes it challenging for smaller companies who do not require advanced features like deduplication or compression typically needed by larger organizations.
Vice President Sales at BELOCAL LTD
The pricing is high; storage solutions are always expensive.
Freelancer at a logistics company with 10,001+ employees
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
Dell Unity XT excels in performance, ease of use, and scalability, featuring intuitive management and seamless integration for diverse environments.
IBM FlashSystem delivers high performance, user-friendly management, and scalable efficiency with robust features like deduplication and virtualization.
Its data compression feature is the best that we have ever seen.
Sales Manager at Multicomputos PR
The standout features for us in Pure FlashArray X NVMe are its robust DDoS protection, seamless transparent failover, and failback capabilities ensuring high availability.
Sales Director at systemzwo group
Pure FlashArray X NVMe helps to improve our processing speed.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
Dell Unity XT integration with VMware helps scalability and availability through seamless operations and enhanced performance.
Assistant Manager, Technology Support & Services at a comms service provider with 51-200 employees
It helps with data cost management and is seen as a mid-range product with good performance.
System Engineer at a tech services company with 1-10 employees
We installed the Flash, which makes our IO operations fast and efficient.
Head of Infrastructure Security (S.A.V.P) at EXIM Bank Ltd
There is a significant amount of data reduction, achieving a ratio of one to three.
Storage Specialist at a computer software company with 1,001-5,000 employees
The most valuable features are performance and reliability.
Freelancer at a logistics company with 10,001+ employees
There is built-in compression, a data reduction feature, and artificial intelligence-driven insights that calculate warnings and errors to redirect to customers automatically.
Manager, Technical Services, IBM Storage & Backup Solutions. at Thakral
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Ranking in All-Flash Storage
12th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
NVMe All-Flash Storage Arrays (6th)
Dell Unity XT
Ranking in All-Flash Storage
5th
Average Rating
8.4
Reviews Sentiment
6.5
Number of Reviews
198
Ranking in other categories
No ranking in other categories
IBM FlashSystem
Ranking in All-Flash Storage
10th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
113
Ranking in other categories
NAS (6th), Modular SAN (Storage Area Network) (2nd)
 

Mindshare comparison

As of January 2026, in the All-Flash Storage category, the mindshare of Pure FlashArray X NVMe is 1.4%, up from 0.7% compared to the previous year. The mindshare of Dell Unity XT is 5.8%, down from 9.0% compared to the previous year. The mindshare of IBM FlashSystem is 5.8%, down from 6.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
All-Flash Storage Market Share Distribution
ProductMarket Share (%)
Dell Unity XT5.8%
IBM FlashSystem5.8%
Pure FlashArray X NVMe1.4%
Other87.0%
All-Flash Storage
 

Q&A Highlights

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 24, 2021
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Chief Technology Officer at Lambda256
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
DK
Sales Account Manager - BFSI Sector at Frontier Business systems
Customer needs are addressed effectively with collaborative sales and service support
Recently, customers have been asking for a cloud tiering option in storages. Some Dell storages do not have cloud tiering, which is an optional commercial feature. NetApp's FSA model 2750 comes with an inbuilt cloud tiering option. In the future, if Dell storages include this option, especially for Unity, it would help us target SME or medium enterprises for quicker closures and support the sales team.
OmarIsmail1 - PeerSpot reviewer
Infrastructure Technical Specialist II at Clicks Group
Offers high performance and dependable support for fast storage needs
The most valuable feature of IBM FlashSystem is its robust back code. When integrated properly into the environment and configured according to the guidelines, it provides a very solid infrastructure that does the job on demand. Additionally, IBM FlashSystem offers competitive pricing and reliable performance. The hardware is dependable, ensuring that it functions effectively when the setup is done correctly.
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Answers from the Community

Miriam Tover - PeerSpot reviewer
Service Delivery Manager at PeerSpot
Aug 24, 2021
Aug 24, 2021
EMC's Unity is not comparable to the performance of an IBM FlashSystem option, but it is fairly close in performance profile to the just released Storewize V5100 model 424. If you provide the initial amount of storage you are going to purchase and your expected capacity growth rate, plus any workoad/performance info you have on hand, and we will give you a very quick TCO and performance compar...
2 out of 5 answers
IB
Storage SME/Architect/Consultant with 10,001+ employees
Apr 17, 2019
For a performance comparison, I use a vendor-neutral benchmark portal like Storage Performance Council: For SPC-1: a) IBM storage, including All-Flash (performance) https://spcresults.org/benchmarks/results/top10/performance/spc1/1?field_peer_review_status_target_id=48&field_sponsor_target_id=18 b) Overall top 10 SPC-1 (performance) https://spcresults.org/benchmarks/results/top10/performance/spc1/1?field_peer_review_status_target_id=48&field_sponsor_target_id=18 c) Overall top 10 SPC-1 (price/performance) https://spcresults.org/benchmarks/results/top10/price/spc1/3 For SPC-2: a) Overall top 10 SPC-2 (performance) https://spcresults.org/benchmarks/results/top10/performance/spc2/1 b) Overall top 10 SPC-2 (price/performance) https://spcresults.org/benchmarks/results/top10/price/spc2/1 I also look at specific benchmarks from the vendors: a) IBM https://www.ibm.com/developerworks/community/blogs/InsideSystemStorage/entry/spc_benchmarks_for_disk_system?lang=en b) Dell EMC https://www.dellemc.com/resources/en-us/asset/white-papers/products/storage/h15161-dell_emc_unity-performance_metrics.pdf
it_user1000854 - PeerSpot reviewer
Enterprise Architect with 10,001+ employees
Apr 17, 2019
I am about to take delivery of a Unity 400 with SAS and have never considered an IBM hardware so i am not able to compare based on experience.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
11%
Government
6%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
7%
Government
6%
Computer Software Company
12%
Financial Services Firm
11%
Manufacturing Company
9%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise11
Large Enterprise12
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise49
Large Enterprise94
By reviewers
Company SizeCount
Small Business47
Midsize Enterprise21
Large Enterprise59
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
I saw that you have doubts about what you chose. I have a lot of experience with the constructor, honestly I can reco...
What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
They’re both great solutions and I’ve used both. EMC is being VERY aggressive on pricing which may be the undoing of...
What is the Biggest Difference Between Dell EMC Unity and NetApp AFF?
First of all the decision should be taken looking at similar products in terms of capacity and performance. I will sh...
What is your experience regarding pricing and costs for IBM FlashSystem?
The pricing is high; storage solutions are always expensive. I do not know if the price needs to be reviewed, but it ...
What needs improvement with IBM FlashSystem?
As far as I know, IBM FlashSystem has already improved, but I do not see room for improvement. It is simple to use an...
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
EMC Unity, Dell EMC Unity
IBM Storwize
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
Draper, Rio Grande Pacific, Royal Victoria Regional Health Centre
Celero, Friedhelm Loh Group, Clarks, Mingkang Natregro Health Food Group, Sofia, Etisalat Fights Fraud, UF Health Shands Hospital, Generali, Elecon Engineering Company Limited, Ventiv , Technology, CPFL Energia, Royal Caribbean Cruises Ltd., SciQuest, Coca-Cola Bottling Co. Consolidated, Paddy Power, Kelsey-Seybold Clinic, Interconnect Services, Severstal IP-Only AB, PVU Group GmbH
Find out what your peers are saying about Dell Unity XT vs. IBM FlashSystem and other solutions. Updated: December 2025.
879,422 professionals have used our research since 2012.