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Dell NetWorker vs Rubrik vs Veritas Backup Exec comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
4.8
Dell NetWorker enhances efficiency and savings, minimizing expenses, and proving valuable despite limited financial insight among some users.
Sentiment score
7.2
Rubrik boosted productivity, reduced errors, and saved costs, despite initial expenses, by replacing legacy systems and automating processes.
Sentiment score
6.5
Veritas Backup Exec offers strong ROI with rapid restoration and cost savings, despite concerns over subscription-based licensing.
Rubrik provides long-term return on investment for my customers, as well as immediate benefits because of deduplication and compression, drastically reducing the cost on the storage side from traditional to Rubrik.
 

Customer Service

Sentiment score
6.0
Dell NetWorker support is responsive and friendly, but expertise and resolution timeliness vary, with better higher-level assistance.
Sentiment score
8.3
Rubrik is renowned for outstanding customer support, offering quick responses, knowledgeable assistance, and excellent issue resolution and communication.
Sentiment score
7.2
Veritas Backup Exec support is generally good with responsive staff, but efficiency and consistency vary due to expertise and location.
Technical support from Dell is excellent.
quick responses whenever we log a complaint
They are very responsive and helpful.
They offer 24/7 support and even have a dedicated ransomware hotline with a team ready to engage immediately.
Rubrik's support has been good, better than many other vendors like Microsoft, VMware, and Dell.
Rubrik provides excellent customer service and technical support.
I see good technical engineer support resolving issues.
 

Scalability Issues

Sentiment score
6.8
Dell NetWorker scalability experiences vary; some praise its enterprise scalability, while others face challenges with licensing and configurations.
Sentiment score
7.9
Rubrik offers efficient scalability, supporting cloud and on-premises growth, with users praising its easy expansion and architecture.
Sentiment score
8.1
Veritas Backup Exec is scalable for SMBs, but may face challenges with large data volumes and complex environments.
While the solution is scalable, the cost involved in upgrading or enhancing the solution can be significant.
Dell NetWorker is very scalable and flexible, deserving a high rating for its scalability.
It is scalable enough for our environment.
It can scale out horizontally as well as vertically, and the availability of expansion is very quick.
Azure Backup solution offers faster restoration for data over six terabytes compared to on-premises.
Rubrik is highly scalable, with a rating of nine out of ten based on its seamless integration.
Now in the current version, I can run more than one process for backup in one job for more virtual machines.
 

Stability Issues

Sentiment score
7.9
Dell NetWorker's stability varies by setup; newer versions and best practices improve reliability despite initial version issues.
Sentiment score
8.1
Rubrik is praised for high reliability, robust performance, and effective support, making it a preferred choice for seamless operations.
Sentiment score
7.3
Veritas Backup Exec is stable and reliable, with occasional service or configuration issues noted by some users.
The stability of Dell NetWorker is excellent.
Dell NetWorker is stable.
Rubrik has been stable, and we have not experienced any downtime.
The prerequisite dependencies with the cost team site, infrastructure, port opening, and adding the complete Rubrik console module take time, depending on the volume of servers and storage occupancy.
 

Room For Improvement

Dell NetWorker needs user-friendly improvements, better cloud integration, enhanced support, and automation features to address user dissatisfaction.
Rubrik needs UI improvements, cost efficiency, better integration, enhanced security, multi-tenant support, and more comprehensive backup options.
Veritas Backup Exec requires a simpler UI, cost reduction, cloud integration, better performance, and improved support for diverse environments.
The interface on the Java application makes it difficult, whereas the web interface is simple to use.
It is complex, and compared to solutions like Tivoli, Veritas, Veeam, and others, its look and feel are not up to par.
To connect to a server, it's necessary to install a client on the server, which is challenging.
We need more efficient search capabilities that allow searching by last name or login ID.
I need a better output from the existing reports as they currently do not provide comprehensive metrics.
Including packaged training with the product at the time of purchase would be beneficial.
Some technology improvement is needed to manage my basic business continuity plan.
I aim to monitor the functionality and probably find something this year to monitor logs from our backup system and storage and notify us about any unusual activities.
We need to have a proper image backup with a documented restore procedure, as some users were unable to do the image backup restoration due to driver issues or similar challenges.
 

Setup Cost

Dell NetWorker is mid-range priced but has complex licensing; bundling offers savings despite newer competitive options.
Rubrik is a premium solution with high costs, offering good value and scalability for medium to large enterprises.
Veritas Backup Exec provides flexible licensing with reasonable pricing, though advanced setups and technical support may incur additional costs.
The licensing cost is somewhat expensive.
Rubrik is considered expensive, with a price rating of three out of ten.
We could mix and match to optimize costs for our needs.
Rubrik is expensive due to its robust hardware.
When I compare it with others, it is twice or three times cheaper.
The setup is a bit expensive at a corporate price
 

Valuable Features

Dell NetWorker offers efficient data protection with automation, scalability, user-friendly GUI, and integration with diverse systems and applications.
Rubrik excels with instant recovery, intuitive interface, strong security, cloud support, and SLA-driven automation for seamless IT operations.
Veritas Backup Exec is praised for its user-friendly interface, fast backups, stability, and versatile platform compatibility with strong support.
I find NetWorker valuable for its wide range of automation features, including replication and data processing systems.
Dell NetWorker is versatile, allowing server backups and IBM tape library backups.
The new deduplication feature helps significantly with data compression and saves disk space by using pointers for repeated data, improving backup speed.
The most valuable feature of Rubrik is its concept of a 'backup airbag', which provides a robust defense against attacks.
Since switching to Rubrik, our backup times have decreased significantly, going from two and a half days to one and a half hours for certain systems.
Even if my network is compromised by ransomware, the file system does not allow overwriting of the backups, ensuring that my backups remain safe.
Veritas has technical compatibility with my hardware and other systems.
It has a lot of functions and security measures, which ensure our backups are secure.
My customers find the normal file system backup features of Veritas Backup Exec effective and valuable.
 

Mindshare comparison

As of August 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 2.8%, down from 3.1% compared to the previous year. The mindshare of Rubrik is 7.4%, up from 7.2% compared to the previous year. The mindshare of Veritas Backup Exec is 1.7%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
AmarpreetSingh - PeerSpot reviewer
Optimal data security and management achieved with smooth deployment and strong support
I plan to expand the number of users for Rubrik in the future. Currently, I have approximately 10 to 12 customers on Rubrik, as we are partners to Rubrik and a service provider, SIS. I am working with large to medium organizations, not small ones. Regarding Artificial Intelligence, Rubrik is in the initial phase, and I am expecting more from them. I can give them seven out of ten for their improvements in that area. I would recommend Rubrik to other organizations because it is easy to install, easy to manage, and very compact in terms of a solution, with good support from Rubrik. These features allow it to match from small scale to large scale customers very easily. The number of people who usually take part in maintenance from my side depends on the customer size. For large customers, we involve four to five people, but for small customers, one person is enough. I rate Rubrik eight out of ten.
Pawel Augustyn - PeerSpot reviewer
Simplified interface with good performance but needs monitoring
I need to use PowerStore and Veritas Backup Exec. It is a direct backup to types, and it is supported by my backup. It offers good performance and stability, and it works properly. I am happy with this program. It is still working on aligning with security requirements and data encryption for Amazon or ATAC. It has a lot of functions and security measures, which ensure our backups are secure.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Comms Service Provider
9%
Manufacturing Company
9%
Government
9%
Financial Services Firm
11%
Computer Software Company
11%
Manufacturing Company
10%
Government
8%
Manufacturing Company
15%
Computer Software Company
15%
Financial Services Firm
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
The licensing cost is somewhat expensive. While we use a traditional license, there is a capacity-based license avail...
Which would you choose - Rubrik or Veeam Backup & Replication?
Veeam Backup & Replication provides an easy-to-set-up solution to the issue of data storage and recovery. Setting...
What do you like most about Rubrik?
It's easy to manage and has an innovated solution.
What is your experience regarding pricing and costs for Rubrik?
Regarding pricing, Rubrik is a costly solution, and I would rate it an eight.
How do the backup solutions of Veeam and Veritas compare?
Technically, Veeam is best for hyper-v & VMWare replications, snapshots, HA failover, also support for file syste...
What do you like most about Veritas Backup Exec?
The most important feature is the variety of backup applications it supports, including ERP systems and most other pr...
 

Also Known As

NetWorker
No data available
Backup Exec, Symantec Backup Exec
 

Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Driscoll's, Red Hawk Casino, Davies Ward Phillips & Vineberg LLP, Wabash National, Chateau Ste. Michelle Wine Estates, Galliker Transport & Logistics
Beta Offshore
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