Dell CloudIQ vs Loom Systems comparison

Dell Technologies and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #32 with an average rating of 8.5, while ServiceNow is ranked #61. Dell Technologies holds a 0.9% mindshare in IM, compared to ServiceNow’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

1,717 Views
1,665 Comparison Views

90% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

897 Views
718 Comparison Views

80% willing to recommend

Dell CloudIQ

Loom Systems

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and Dell CloudIQ compete in IT operations analytics and cloud infrastructure management. Dell CloudIQ holds an edge with its advanced monitoring features valued despite potentially higher costs.

Features: Loom Systems offers predictive analytics, proactive anomaly detection, and third-party tool integration. Dell CloudIQ provides comprehensive infrastructure monitoring, AI-powered insights, and is suitable for large-scale deployments.

Room for Improvement: Loom Systems could enhance its scalability, AI capabilities, and user interface. Dell CloudIQ may improve its cost structure, third-party integration options, and support for non-Dell environments.

Ease of Deployment and Customer Service: Dell CloudIQ features streamlined cloud-based deployment with strong support for complex integrations, aligning well with Dell solutions. Loom Systems provides flexible deployment across diverse environments with responsive support.

Pricing and ROI: Loom Systems is cost-effective with a strong ROI for small to medium enterprises, minimizing upfront costs. Dell CloudIQ requires a higher initial investment, offering significant returns through expansive features and long-term efficiencies.

To learn more, read our detailed Dell CloudIQ vs. Loom Systems Report (Updated: March 2026).

Buyer's Guide

Dell CloudIQ vs. Loom Systems

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

32nd

Average Rating

8.4

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Loom Systems

Ranking in IT Infrastructure Monitoring

61st

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (5th)

Mindshare comparison

As of March 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 1.0% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Dell CloudIQ	0.9%
Loom Systems	0.5%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Keerthi Kumar Sangaraju

Technology Manager at a tech services company with 10,001+ employees

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The dashboard is clear and user-friendly."

"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"This solution would be very helpful for anybody that is solely using Dell equipment."

"The dashboard is clear and user-friendly."

"The tool for forecasting capacity is valuable."

"We chose this solution because it is a free product offered from Dell which you can use to monitor, manage and optimize cybersecurity."

More Dell CloudIQ pros

"What I like best about Loom Systems is that you can use it for infrastructure monitoring and that it's a flexible solution."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."

"The solution is absolutely scalable."

"You can develop your own apps within Loom, and they can be configured very simply."

"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."

"The RFS portion of the solution is the product's most valuable feature."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

Cons

"I think the remediation could have been better."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

"There is a need for improvement in predictive maintenance, which I assume is somewhat AI-driven."

"In terms of improvement, they should enhance the product range."

"Supporting legacy systems is an area that can be improved."

"It can improve the reporting facility to create custom reports or dashboards."

More Dell CloudIQ cons

"The change management within the solution needs to be improved. There needs to be more process automation."

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"What's lacking in Loom Systems is the level of priority for each incident."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."

"The reporting is a bit weak."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy,"

Pricing and Cost Advice

"I believe it is a free product because we don't pay for it."

"The solution is more expensive than NetApp which offers file systems in various price ranges."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

10%

Construction Company

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

No data available

Questions from the Community

What needs improvement with Dell CloudIQ?

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What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

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What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

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Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 32% of the time

HPE OneView vs Dell CloudIQ

Compared 10% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 6% of the time

eG Enterprise vs Dell CloudIQ

Compared 5% of the time

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Splunk Observability Cloud vs Loom Systems

Compared 19% of the time

SolarWinds NPM vs Loom Systems

Compared 13% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 13% of the time

OpsRamp vs Loom Systems

Compared 13% of the time

BigPanda vs Loom Systems

Compared 11% of the time

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Product Reports

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Dell CloudIQ product report

Buyer's Guide

IT Infrastructure Monitoring

March 2026

Download Loom Systems product report

Overview

CloudIQ is a no cost Software-as-a-Service (SaaS) offering that provides a simple monitoring interface for an unlimited number of Unity systems. CloudIQ accesses data in near real time to enable monitoring and troubleshooting for Unity systems.

Dell Technologies

Loom Systems delivers an advanced AI-powered operational analytics platform to predict and prevent problems in the digital business. DevOps & IT teams use Loom for real-time detection and resolution for any type of application, including home-grown. Loom analyzes logs and metrics in all formats, performs smart correlations and root cause analysis to help organizations gain immediate into their environments. Loom stands alone in the industry as an AI platform requiring no prior math knowledge from its operators, leveraging your existing staff to succeed in the digital era. Getting started is easy - zero configuration and data pre-processing needed, so you can stream your data in its raw format.

ServiceNow

Sample Customers

North Carolina State University

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

Dell CloudIQ vs. Loom Systems

March 2026

Free Report: Dell CloudIQ vs. Loom Systems

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