Dell CloudIQ vs Loom Systems comparison

Dell Technologies and ServiceNow are both solutions in the IT Infrastructure Monitoring category. Dell Technologies is ranked #37 with an average rating of 8.3, while ServiceNow is ranked #65. Dell Technologies holds a 0.9% mindshare in IM, compared to ServiceNow’s 0.5% mindshare. Additionally, 90% of Dell Technologies users are willing to recommend the solution, compared to 80% of ServiceNow users who would recommend it.

Dell CloudIQ

Read 10 Dell CloudIQ reviews

2,765 Views
2,682 Comparison Views

90% willing to recommend

Loom Systems

Read 4 Loom Systems reviews

1,657 Views
1,458 Comparison Views

80% willing to recommend

Dell CloudIQ

Loom Systems

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 9, 2024

Loom Systems and Dell CloudIQ compete in IT operations analytics and cloud infrastructure management. Dell CloudIQ holds an edge with its advanced monitoring features valued despite potentially higher costs.

Features: Loom Systems offers predictive analytics, proactive anomaly detection, and third-party tool integration. Dell CloudIQ provides comprehensive infrastructure monitoring, AI-powered insights, and is suitable for large-scale deployments.

Room for Improvement: Loom Systems could enhance its scalability, AI capabilities, and user interface. Dell CloudIQ may improve its cost structure, third-party integration options, and support for non-Dell environments.

Ease of Deployment and Customer Service: Dell CloudIQ features streamlined cloud-based deployment with strong support for complex integrations, aligning well with Dell solutions. Loom Systems provides flexible deployment across diverse environments with responsive support.

Pricing and ROI: Loom Systems is cost-effective with a strong ROI for small to medium enterprises, minimizing upfront costs. Dell CloudIQ requires a higher initial investment, offering significant returns through expansive features and long-term efficiencies.

To learn more, read our detailed Dell CloudIQ vs. Loom Systems Report (Updated: August 2026).

Buyer's Guide

Dell CloudIQ vs. Loom Systems

August 2026

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Helped 909,725 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Dell CloudIQ

Ranking in IT Infrastructure Monitoring

37th

Average Rating

8.0

Reviews Sentiment

5.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Loom Systems

Ranking in IT Infrastructure Monitoring

65th

Average Rating

8.0

Reviews Sentiment

6.9

Number of Reviews

Ranking in other categories

Anomaly Detection Tools (4th)

Mindshare comparison

As of August 2026, in the IT Infrastructure Monitoring category, the mindshare of Dell CloudIQ is 0.9%, down from 0.9% compared to the previous year. The mindshare of Loom Systems is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

IT Infrastructure Monitoring Mindshare Distribution
Product	Mindshare (%)
Dell CloudIQ	0.9%
Loom Systems	0.5%
Other	98.6%

IT Infrastructure Monitoring

Featured Reviews

Haseeb Sheikh

Senior Manager Enterprise Solutions at a media company with 201-500 employees

Proactive monitoring has improved availability and capacity reporting for my infrastructure

The current features including availability, performance, and capacity are good enough, and I think more of better alerting along with improved thresholds of alerts should be implemented. It is helpful, but it should also include the capability to detect zero-day attacks if there are any. I think the remediation could have been better. For example, if I am upgrading my firmware or BIOS or firmware of the infrastructure, it should give me exact CVSS scores and remediation data provided against the CVSS scores. I think the Dell CloudIQ app could be more interactive. If there is a possibility that I can open tickets or SRs via the Dell CloudIQ app, that would be a good feature.

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Keerthi Kumar Sangaraju

Technology Manager at a tech services company with 10,001+ employees

Stable, easy to set up, flexible, and has multiple functionalities, but needs to define priority levels for each incident

What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The best thing about this solution is that you can check for the infrastructure and system updates that you might need to be compliant with the Cloud."

"Has really nice roll-up dashboards."

"This solution would be very helpful for anybody that is solely using Dell equipment."

"The tool for forecasting capacity is valuable."

"Fewer vulnerabilities have been observed in the four years we have used the solution."

"I use Dell CloudIQ for the availability and capacity reporting, which is very helpful in terms of capacity and availability reporting, and if there is any fault or faulty drive or faulty part, I am alerted on time with that, which is the main benefit that avoids any unplanned outage."

"The dashboard is clear and user-friendly."

"The mobile application is the most valuable feature for us; we can monitor all the storages on our phones, and it's really good."

More Dell CloudIQ pros

"You can develop your own apps within Loom, and they can be configured very simply."

"Bringing Loom in ensures that the incident process, request process, change, all of these processes are improved."

"The RFS portion of the solution is the product's most valuable feature."

"The solution is very scalable; a company wouldn't have any issues expanding it if they needed to, and we have a few thousand users on the solution."

"The solution is absolutely scalable. If an organization needs to expand it out they definitely can."

"What I like best about Loom Systems is that you can use it for infrastructure monitoring. I also like that it's a flexible solution."

"The solution is absolutely scalable."

Cons

"I think the remediation could have been better."

"The process of upgrading could be streamlined."

"In terms of improvement, they should enhance the product range."

"PowerScale is the only file system offered and that is limiting."

"The main limitation of CloudIQ is that it is intended to be used exclusively with Dell hardware."

"If you have a heterogeneous environment, there might be some limitations in coverage since CloudIQ is primarily designed for Dell-based infrastructures."

"Supporting legacy systems is an area that can be improved."

"Getting through support has become a difficult thing. Dell's support has degraded since they took over EMC. It's a bit difficult to use."

More Dell CloudIQ cons

"What's lacking in Loom Systems is the level of priority for each incident. For example, after implementation and there was a huge impact on the client, and the client comes back to you and says that there's an incident, that there needs to be an immediate resolution for it, you'll see severity one, severity two, etc., in Loom Systems, rather than priority levels. It would be better if the incidents can be defined as low priority, medium priority, or high priority."

"The reporting is a bit weak."

"The change management within the solution needs to be improved. There needs to be more process automation."

"The discovery and mapping still takes a lot of human intervention, it's quite resource heavy, especially in the initial setup which can take six months of work, especially when you have a large estate that you're dealing with."

"The reporting is a bit weak. They should work to improve this aspect of the product."

"What's lacking in Loom Systems is the level of priority for each incident."

Pricing and Cost Advice

"The solution is more expensive than NetApp which offers file systems in various price ranges."

"I believe it is a free product because we don't pay for it."

Information not available

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Top Industries

By visitors reading reviews

Construction Company

12%

Financial Services Firm

11%

Computer Software Company

10%

Outsourcing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	2
Midsize Enterprise	1
Large Enterprise	8

No data available

Questions from the Community

What needs improvement with Dell CloudIQ?

See all answers

What is your primary use case for Dell CloudIQ?

I moved to a new organization where I am also using Dell CloudIQ. I use Dell CloudIQ to monitor PowerStore as well as Dell PowerEdge servers.

See all answers

What advice do you have for others considering Dell CloudIQ?

For performance analytics, I have my own NMS in-house that I use. I have deployed a VApp on-premises with all of the servers and storage integrated, and it sends telemetry data directly to Dell. My...

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Comparisons

NetApp Data Infrastructure Insights vs Dell CloudIQ

Compared 24% of the time

HPE OneView vs Dell CloudIQ

Compared 8% of the time

Cisco Intersight vs Dell CloudIQ

Compared 7% of the time

VirtualWisdom vs Dell CloudIQ

Compared 7% of the time

eG Enterprise vs Dell CloudIQ

Compared 6% of the time

More Dell CloudIQ Competitors

Splunk Observability Cloud vs Loom Systems

Compared 15% of the time

Moogsoft vs Loom Systems

Compared 12% of the time

OpsRamp vs Loom Systems

Compared 9% of the time

BigPanda vs Loom Systems

Compared 8% of the time

DX Unified Infrastructure Management vs Loom Systems

Compared 7% of the time

More Loom Systems Competitors

Product Reports

Buyer's Guide

IT Infrastructure Monitoring

July 2026

Download Dell CloudIQ product report

Buyer's Guide

IT Infrastructure Monitoring

July 2026

Download Loom Systems product report

Overview

Dell CloudIQ offers advanced health status alerts, AI-driven predictive capabilities, and centralized monitoring, enhancing storage management through comprehensive visibility and operational efficiency. Its user-friendly dashboards and mobile access create a seamless experience for IT professionals.

Dell CloudIQ empowers organizations with cutting-edge features designed to streamline storage management. Health status alerts utilize a traffic light indicator system, while AI predictive capabilities enhance operational efficiency. The tool provides capacity forecasting and a comprehensive view of storage devices, facilitating updates for compliance and optimization. Centralized monitoring delivers timely issue notifications, and its dashboards, accessible via mobile, provide user-friendly navigation. CloudIQ's availability and capacity reporting features help prevent unplanned outages, offering visibility of storage devices and alerts for faults.

What key features make Dell CloudIQ stand out?

Health Status Alerts: Use traffic light indicators for immediate visibility.
AI Predictive Capabilities: Increase operational efficiency with smart insights.
Capacity Forecasting: Plan effectively with long-term storage capacity insights.
Centralized Monitoring: Consolidates data for informed decision-making.
User-Friendly Dashboards: Simplify navigation with mobile access.

What benefits should users seek in reviews?

Efficient Monitoring: Real-time alerts and notifications reduce downtime.
Enhanced Performance: Improve storage management with actionable insights.
Predictive Maintenance: Prevent issues before they arise, saving time and resources.
Cost Management: Efficient resource allocation leads to cost reduction.
Comprehensive Integration: Monitor diverse environments with ease.

In industries like healthcare and finance, Dell CloudIQ plays a crucial role in managing complex storage environments. Teams leverage its forecasting capabilities and comprehensive dashboards to maintain high performance and security standards. By supporting virtual infrastructures, Dell CloudIQ assists in delivering optimal storage solutions while addressing critical needs.

Dell Technologies

Loom Systems is recognized for its flexibility in RFS and infrastructure monitoring, catering to IT service management. It aids in app creation and configuration, particularly useful for incident management and service desk operations.

Offering user-friendly functionality throughout the software development lifecycle, Loom Systems is valued for its adaptable capabilities in creating tailored implementations. While features like change and configuration management can be challenging, Loom Systems still stands out for its ease of use. Its platform, though resource-intensive initially, integrates with other tools, supporting IT challenges like automation and root cause analysis.

What are the key features of Loom Systems?

RFS Flexibility: Provides adaptable RFS options tailored to varied monitoring needs.
Infrastructure Monitoring: Allows comprehensive monitoring of IT infrastructure.
App Creation Platform: Facilitates easy development of customized applications.
Change Management: Though challenging, its management capabilities are integral.
Integration Capabilities: Supports integration with existing tools for seamless operation.

What benefits and ROI should users consider?

Enhanced IT Service Management: Facilitates efficient management of incident requests and problem resolution.
Versatile Use Cases: Supports diverse functions from asset management to security and HR modules.
Automation and Ease of Use: Simplifies deployment and migration processes while enabling automation.
Adaptable Implementations: Offers flexibility for custom solutions catering to enterprise needs.
Scalability: Suitable for medium to large enterprises with support for expansion.

In specific industries, Loom Systems is deployed predominantly for IT service management, asset management, and incident management. Medium to large enterprises use it for tasks such as implementation and automation, with additional security and HR capabilities. While smaller enterprises might consider cost, its robust features make it a preferred choice for IT tasks.

ServiceNow

Sample Customers

North Carolina State University

Citrix, Amdocs, Sysaid, Hexaware, Effibar, Revtrak, Taptica

Buyer's Guide

Dell CloudIQ vs. Loom Systems

August 2026

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