Delinea Secret Server vs JumpCloud comparison

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Delinea Logo
6,716 views|3,615 comparisons
91% willing to recommend
JumpCloud Logo
103 views|56 comparisons
100% willing to recommend
Comparison Buyer's Guide
Executive Summary

We performed a comparison between Delinea Secret Server and JumpCloud based on real PeerSpot user reviews.

Find out in this report how the two Enterprise Password Managers solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
To learn more, read our detailed Delinea Secret Server vs. JumpCloud Report (Updated: May 2024).
771,346 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"It offers the possibility of secure administration of hardware devices, as well as Linux systems administration from a Windows environment.""The surveillance is most valuable.""I have found the password management and the secret management features to be the most valuable. Our customers find its ease of integration and the use of power shells really attractive.""There has been no downtime this year.""The secret template, password rotation, and recording sessions are the most valuable.""Number one is the password vault; it's very good. Number two, they have a feature for remote desktops that are created on a per session basis, which is very good for security.""Technical support is pretty good.""Support is helpful."

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"The usual authentication and authorization, which were all controlled into one portal, are very convenient.""As a cloud-based directory, JumpCloud allows me to integrate nearly every system I have come across that supports SAML 2.0. That's a specific technology that allows different services to integrate for user authentication and identification purposes. That means that with JumpCloud, I can then have one single password. Single sign-on for a particular user that works with VPN, radius authentication for WiFi, logging into Office 365, and their email. Their individual computers use that same password. It's extensible which allows us to tie in customers' security systems. We don't have to provision a new user, 12 different places with 12 different passwords. I only have to create them once and assign them privileges.""The interface is clean and user-friendly. Setting up new devices or setting up new users inside the system is easy. Also, it integrates with Office 365, which is pretty much a must for our organization.""The most valuable features of JumpCloud are flexibility, policy management for devices, and device patch management. For example, we can limit access to devices only in Chile or send a number of commands to the devices to manage them.""The whole product is great. The device management is amazing. The fact that you can basically set up an entire machine without having the machine in front of you is most valuable.""Scalability-wise, I rate the solution a ten out of ten.""After deploying to the cloud, we had remote device management on all of our corporate laptops.""The solution is stable."

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Cons
"The setup for this solution is complex. I'm not going to lie, you need a specialized system security engineer to deploy it.""An area for improvement in Delinea Secret Server is its integration with ICAP servers.""Support could be better. I have heard about a lot of problems in the Bangladesh market. People are saying that there are support issues. So, Delinea should focus on support and services.""We could definitely use some help with API tokenization. If we had a way to store tokens that would be fabulous.""As I am partial to CyberArk, I rate Thycotic Password Reset Server as a nine out of ten, owing to the minor glitches I mentioned.""Although the password policy was interesting, the default setting was inadequate.""I would like to see improvement with the integration with Azure Active Directory. This would mean that we can have support on multiple platforms such as Windows, Linux, and Mac.""There could be tweaks here and there. For example, instead of going to one main function to do this and another main function to do that, the solution could remap the user interface so that a person only has to go through one function. The way that function branches off should make a bit more sense."

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"The capability to get alerts would be great when CPU or RAM is high on an endpoint, or when a disk is failing. It would be great to get an alert rather than having to go looking for it.""For improvement, the tool should introduce more customization options.""Support is not good enough.""The visual tool and interface must be more fine-tuned.""I would like to see some support for printers, especially network printers, through the application.""The product needs to create its own self-service feature which has been requested by all the admins in the community.""JumpCloud can improve in its synchronization of identities. More specifically, groups with Office 365. They've been working on it, but it's not where I would necessarily like it to be.""It could dip into CI/CD tooling as well. That would be a very interesting part to see."

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Pricing and Cost Advice
  • "It isn't terribly expensive."
  • "The price of this solution is good."
  • "The pricing is standard in this business and we have no complaints about it."
  • "Its price is okay. We don't compete on pricing. We seldom use price to win over our competitors. We prefer it this way because if we can sustain the price, we make more margin as well. We don't want the price to go down to the bottom where despite the win, there's no margin at all."
  • "Secret Server is expensive when compared to the cost to some alternatives."
  • "There are different plans and additional licensing costs that can be instituted for add-ons."
  • "There is an annual license fee per user and the price is fair."
  • "They are priced quite well."
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  • "We are using an enterprise license for JumpCloud. We have purchased a license for approximately $3,000 a year, but we are charged more than $135,000 annually."
  • "Licensing cost can be anywhere between $2 and $18 a month depending on what you want to do."
  • "The cost of the solution is approximately $12 per user. However, the cost depends on what modules you're using. They have an all-in-one package and they do have tiers. For example, the more users you have, the cheaper it ends up being in the end too. I know they've done some changes to the pricing model and I haven't been involved in a lot of the licensing lately. I don't know the exact cost at this time."
  • "The cost was around $5 per user per month."
  • "JumpCloud offers several subscription plans as a software-as-a-service (SaaS) provider. The pricing is based on the number of users and the services that are required, meaning that you only pay for what you consume and don't have to pay for services that you don't need. When compared to other solutions, JumpCloud can actually be more cost-effective, as it eliminates the need to hire a team, purchase hardware, pay for licenses and software, and worry about updates, security, and backups. Thus, it offers a more efficient and cost-effective solution for managing your needs."
  • "I am pretty sure that the cost to acquire JumpCloud is less. They have à la carte or per-user pricing. The pricing is there on their webpage. I am not sure if they have any enterprise pricing or discounts if you have more users. But the overall pricing is less than Okta."
  • "JumpCloud's monthly license costs around $25 for the complete solution."
  • "The pricing model changed about 18 months ago. It used to be that you got 10 users free, and then you paid for any user above 10 users. Now, when you go above 10 users, you pay for every user. It has become a bit more expensive, but it's such a good product. When you take into account Microsoft licenses, if you were to run Active Directory, you'd need a server to put it on, or you would need a couple of servers, backup, etc. It's a no-brainer. JumpCloud is so much easier to manage from my perspective, regardless of the cost increase. It's just brilliant."
  • More JumpCloud Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpoint… more »
    Top Answer:The privileged access management module is the most reliable feature.
    Top Answer:If you're requesting licenses or pricing, then you have to fill out a questionnaire that they try to gain insight into what your environment is like, what you're trying to discover, and what you're… more »
    Top Answer:The product enables device management.
    Top Answer:The solution is pretty expensive. It costs us EUR 250 per user per month. It was a point of hesitation for us. We can get premium support, too.
    Top Answer:We need more multi-factor authentication possibilities. I opened a ticket for it. However, it is not configurable in JumpCloud.
    Ranking
    Views
    6,716
    Comparisons
    3,615
    Reviews
    15
    Average Words per Review
    443
    Rating
    7.9
    Views
    103
    Comparisons
    56
    Reviews
    12
    Average Words per Review
    792
    Rating
    8.5
    Comparisons
    Also Known As
    Thycotic Secret Server, Delinea Password Reset Server
    Learn More
    Overview

    Secret Server is a fully-featured Privileged Access Management (PAM) solution available both on premise and in the cloud. It empowers security and IT ops teams to secure and manage all types of privileged accounts and offers the fastest time to value of any PAM solution.

    JumpCloud is a comprehensive cloud-based directory platform that provides secure and centralized user management for organizations. It offers a wide range of features including user authentication, single sign-on, device management, and multi-factor authentication. 

    With JumpCloud, businesses can easily manage user access to various applications, systems, and networks, ensuring enhanced security and productivity. The platform supports a variety of operating systems and integrates seamlessly with popular productivity tools. 

    JumpCloud also offers a robust API, enabling organizations to automate user management processes and integrate with other systems. Overall, JumpCloud simplifies user management, enhances security, and improves productivity for businesses of all sizes.

    Sample Customers
    Secure-24, University of San Diego, International Rescue Committee, San Francisco Ballet, Perkins Coie, University of San Diego, D.S.S. Limited, Turbo's Hoet, Eclipse Computing, Cathay Bank, Stellarise, J&R Consulting
    Cars.com, GoFundMe, Grab, ClassPass, Uplight, Beyond Finance, Foursquare
    Top Industries
    REVIEWERS
    Computer Software Company38%
    Insurance Company13%
    Comms Service Provider8%
    Financial Services Firm8%
    VISITORS READING REVIEWS
    Educational Organization32%
    Computer Software Company13%
    Financial Services Firm8%
    Government7%
    REVIEWERS
    Financial Services Firm18%
    Computer Software Company18%
    Wellness & Fitness Company9%
    Program Development Consultancy9%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Government7%
    Financial Services Firm7%
    Comms Service Provider6%
    Company Size
    REVIEWERS
    Small Business42%
    Midsize Enterprise17%
    Large Enterprise42%
    VISITORS READING REVIEWS
    Small Business15%
    Midsize Enterprise41%
    Large Enterprise44%
    REVIEWERS
    Small Business76%
    Midsize Enterprise12%
    Large Enterprise12%
    VISITORS READING REVIEWS
    Small Business39%
    Midsize Enterprise19%
    Large Enterprise41%
    Buyer's Guide
    Delinea Secret Server vs. JumpCloud
    May 2024
    Find out what your peers are saying about Delinea Secret Server vs. JumpCloud and other solutions. Updated: May 2024.
    771,346 professionals have used our research since 2012.

    Delinea Secret Server is ranked 6th in Enterprise Password Managers with 47 reviews while JumpCloud is ranked 7th in Enterprise Password Managers with 16 reviews. Delinea Secret Server is rated 8.2, while JumpCloud is rated 8.6. The top reviewer of Delinea Secret Server writes "Effective for password rotation policies triggered by audit requirements, it helps maintain compliance standards and seamless integration with third-party tools ". On the other hand, the top reviewer of JumpCloud writes "Time saving, effective cloud directory and single sign-on authentication, with rapid implementation". Delinea Secret Server is most compared with CyberArk Privileged Access Manager, Azure Key Vault, HashiCorp Vault, IBM Security Secret Server and ManageEngine PAM360, whereas JumpCloud is most compared with Microsoft Entra ID, Google Cloud Identity, Microsoft Intune, Cisco Duo and Scalefusion. See our Delinea Secret Server vs. JumpCloud report.

    See our list of best Enterprise Password Managers vendors and best ZTNA as a Service vendors.

    We monitor all Enterprise Password Managers reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.