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Deel vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deel
Ranking in Cloud HCM
5th
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
40
Ranking in other categories
Global Payroll (1st), AI-Agents for HR (1st)
MHR iTrent
Ranking in Cloud HCM
24th
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (20th)
 

Mindshare comparison

As of May 2026, in the Cloud HCM category, the mindshare of Deel is 0.7%, down from 0.8% compared to the previous year. The mindshare of MHR iTrent is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Deel0.7%
MHR iTrent1.1%
Other98.2%
Cloud HCM
 

Featured Reviews

Petra Valjak - PeerSpot reviewer
Head of People&Culture at a outsourcing company with 51-200 employees
Unified HR platform has streamlined global hiring, reduced onboarding work, and improved reviews
There are some minor things that I am looking forward to seeing improved in Deel, such as employment types. For example, I hire a lot of interns and there isn't a specific employment type for intern. There are employment types for direct employee, contractor and similar, but nothing for interns. There is a way to work around it by saying an intern is actually a direct employee and then implementing a custom field, but it would be really good if there was a general field to recognize interns as a part of the workforce. That is something that comes to mind. I think there are still some things that Deel will improve over time and then I will be happy to give it a 10 out of 10. Given the fact that it is still a fairly new HRIS system, there are minor improvements that can be made from that perspective of purely admin work, for example, correcting data in the fields once you import them when changing a salary. If I input one salary incorrectly, I need to import another line. I cannot just correct the previous field, which some of the other HRIS systems allow. This way, on one hand I have full tracking of all the logs so I am not missing if someone corrected something or did any changes, but on the other hand, it also remains visible in the logs. Even if it is a small human error, there is no way to make it very well structured and polished when I am drawing, for example, a historical report of all the salary changes. Such things are minor improvements that I believe would come over time. Once those are implemented, it would be a 10 out of 10.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I am very happy with Deel and where they are going."
"Deel has taken managing our EOR population off my plate, saving me hours a day."
"Now with Deel, we've cut down to just a few hiccups here and there, which we resolve before they become problems, and trusting Deel to do the work correctly is a game-changer because we check things, but we generally know that mistakes are quite rare, making it great to have that trust."
"Deel has positively impacted my organization by providing a more comprehensive solution."
"Deel has created a great impact and saved us a lot of time and hard work behind the scenes."
"If you want something easy that is incredibly flexible for a globally distributed workforce, Deel is the one for you."
"Deel is a brilliant global payroll platform that has everything needed for doing global payroll, reducing man-hours and the cost of employees spending their time on complicated payroll."
"Deel has positively impacted my organization by optimizing manual processes, manual analysis, and generating payroll."
"MHR iTrent's functionality and the payroll part are good."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
 

Cons

"Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful."
"The feature does exist, but for us it is quite expensive compared to doing it ourselves."
"Deel can be improved by providing notifications of time-off requests."
"I think Deel can be improved as it is a bit costly."
"The only major complaint I have had is that sometimes there is a really long wait before you can talk to an HR rep or an account manager."
"Deel can be improved as there are still quite a lot of bugs on the system, which I raise with my account manager."
"I find the on-demand payroll feature overly complicated."
"There are a few things in the system that could be improved."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Media Company
11%
University
10%
Educational Organization
8%
Comms Service Provider
13%
Computer Software Company
9%
University
9%
Construction Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business32
Midsize Enterprise10
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Deel?
My experience with Deel's pricing, setup cost, and licensing has been really great. The pricing is fair, and I have already received a discount from my investors, so everything was very good.
What needs improvement with Deel?
Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful. It's not a big thing ...
What is your primary use case for Deel?
My main use case for Deel is to manage our global contractors, particularly focusing on payments and PTO, as well as tracking the hardware and managing sick days. A specific example of how I use De...
What needs improvement with MHR iTrent?
I'm not particularly happy with it if I'm being honest. But that is more due to the service provided by MHR rather than the software iTrent. I would like to improve the customer service in particul...
What is your primary use case for MHR iTrent?
We use it as an integrated HR payroll system. Any queries regarding the system not doing what it should are usually about the service provided by MHR—the customer service, the responses, and cases ...
What advice do you have for others considering MHR iTrent?
If customer support is part of the product, I would rate it a three out of ten.
 

Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Information Not Available
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about Deel vs. MHR iTrent and other solutions. Updated: April 2026.
894,738 professionals have used our research since 2012.