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Deel vs MHR iTrent comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Deel
Ranking in Cloud HCM
4th
Average Rating
8.6
Reviews Sentiment
5.8
Number of Reviews
39
Ranking in other categories
Global Payroll (1st), AI-Agents for HR (1st)
MHR iTrent
Ranking in Cloud HCM
23rd
Average Rating
4.6
Reviews Sentiment
4.3
Number of Reviews
2
Ranking in other categories
Benefits Administration (22nd)
 

Mindshare comparison

As of July 2026, in the Cloud HCM category, the mindshare of Deel is 0.7%, down from 0.7% compared to the previous year. The mindshare of MHR iTrent is 1.1%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud HCM Mindshare Distribution
ProductMindshare (%)
Deel0.7%
MHR iTrent1.1%
Other98.2%
Cloud HCM
 

Featured Reviews

Petra Valjak - PeerSpot reviewer
Head of People&Culture at a outsourcing company with 51-200 employees
Unified HR platform has streamlined global hiring, reduced onboarding work, and improved reviews
There are some minor things that I am looking forward to seeing improved in Deel, such as employment types. For example, I hire a lot of interns and there isn't a specific employment type for intern. There are employment types for direct employee, contractor and similar, but nothing for interns. There is a way to work around it by saying an intern is actually a direct employee and then implementing a custom field, but it would be really good if there was a general field to recognize interns as a part of the workforce. That is something that comes to mind. I think there are still some things that Deel will improve over time and then I will be happy to give it a 10 out of 10. Given the fact that it is still a fairly new HRIS system, there are minor improvements that can be made from that perspective of purely admin work, for example, correcting data in the fields once you import them when changing a salary. If I input one salary incorrectly, I need to import another line. I cannot just correct the previous field, which some of the other HRIS systems allow. This way, on one hand I have full tracking of all the logs so I am not missing if someone corrected something or did any changes, but on the other hand, it also remains visible in the logs. Even if it is a small human error, there is no way to make it very well structured and polished when I am drawing, for example, a historical report of all the salary changes. Such things are minor improvements that I believe would come over time. Once those are implemented, it would be a 10 out of 10.
reviewer2215695 - PeerSpot reviewer
NA at a university with 5,001-10,000 employees
A scalable solution with good functionalities, but customer support needs to improve
Customer support and getting help from MHR iTrent are not great at all. MHR iTrent concentrates too much on sales, like a selling mechanism. They don't concentrate on helping their existing clients get the most out of the solution. All they're interested in is selling you something else to add on.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"If you want something easy that is incredibly flexible for a globally distributed workforce, Deel is the one for you."
"Deel has had a positive impact on my organization by providing noticeable time savings in the ability to establish myself abroad by making the operation almost painless in terms of time invested."
"Deel has positively impacted my organization by making it easy for me to run payroll and manage EOR employees."
"My advice to others looking into using Deel is that if you are a small company that plans to scale, Deel is a very great partner platform and a very safe choice when it comes to organizing everything HR."
"I highly recommend Deel as a tool; the tool itself is great, it is easy to use, and on top of that, you get an excellent team of highly qualified people who will support you throughout the entire process."
"After using Deel, I can manage different payouts across different countries instantly, saving a lot of time, reducing headaches, and minimizing the efforts of human resources."
"Deel has made our contractor system possible and much easier to manage from a human resources point of view, and it has also improved the experience of our contractors."
"Having this one-stop shop for all of our employees is quite crucial, and I am really happy that we use Deel on a daily basis."
"The retrospection feature within iTrent is really good and better than what some other software provides. It's really useful."
"MHR iTrent's functionality and the payroll part are good."
 

Cons

"Deel needs to work on their customer service and reach out."
"Pay attention to and review the service catalog since some services may come at an additional price."
"Deel can be improved in such a way that I am able to connect to customer service faster because usually it just directs me to an AI, which sometimes isn't really that helpful."
"Deel can be improved by providing notifications of time-off requests."
"I think Deel can be improved with quicker support when we open email requests."
"Deel can be improved in terms of user interface."
"For reporting, I would say that is the only thing I think Deel can be improved at."
"The feature does exist, but for us it is quite expensive compared to doing it ourselves."
"MHR's customer service needs to improve. It's dreadful at the moment. They're not very customer-focused."
"Customer support and getting help from MHR iTrent are not great at all."
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Top Industries

By visitors reading reviews
Comms Service Provider
14%
Media Company
12%
University
10%
Educational Organization
8%
Comms Service Provider
12%
University
9%
Computer Software Company
8%
Healthcare Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business31
Midsize Enterprise10
Large Enterprise3
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Deel?
Our experience with Deel pricing has been positive overall. It’s not the cheapest, but the value is clear given the global compliance and infrastructure it provides. Setup was quick with minimal up...
What needs improvement with Deel?
Deel can be improved as there are still quite a lot of bugs on the system, which I raise with my account manager. While they are dealt with really well, it would be great to reach a stage where I a...
What is your primary use case for Deel?
My main use case for Deel centers around the EOR model; however, I have now fully utilized Deel for payroll and HRIS as well. For EOR and payroll in my day-to-day work, I utilize Deel to employ peo...
Ask a question
Earn 20 points
 

Comparisons

 

Also Known As

No data available
MidlandHR iTrent, iTrent
 

Overview

 

Sample Customers

Information Not Available
Brighton and Hove City Council, Cafcass, Capel Manor College, Chesterfield Royal Hospital NHS, City and Islington College, City West Housing, Coventry University, Denbighshire County Council, Dudley College, Dyfed Powys Police Force, East Durham College
Find out what your peers are saying about Deel vs. MHR iTrent and other solutions. Updated: June 2026.
902,894 professionals have used our research since 2012.