We performed a comparison between Datadog and Fortinet FortiAnalyzer based on our users’ reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Features: Datadog users like its customizable displays, error tracking, and advanced AI/ML capabilities. Fortinet FortiAnalyzer features exceptional log collection capabilities and customizable reporting. FortiAnalyzer enables users to centrally manage and analyze logs in real time. Datadog could enhance its usability and reduce its learning curve. Users said integration was another pain point. Fortinet FortiAnalyzer could simplify its reporting module and cloud storage capabilities.
Service and Support: While many users spoke highly of Datadog’s support team, others reported slow support, especially in the Asia-Pacific region. Some Fortinet customers were dissatisfied with support, but others said it was helpful and responsive.
Ease of Deployment: Datadog’s setup is considered straightforward, and users often receive help from a partner or vendor. FortiAnalyzer's initial setup is uncomplicated and manageable, typically taking approximately 30 minutes to a few hours. Some IT knowledge may be required.
Pricing: Opinions about Datadog's price are divided. Some users found it costly, but others thought it was acceptable. Some said the pricing model could be clearer and better explained. While FortiAnalyzer isn't the most expensive option, users say the pricing could be more competitive. FortiAnalyzer's cost depends on the storage requirements, and many customers consider it reasonable.
ROI: Users said Datadog saved them time and improved visibility into security blind spots. FortiAnalyzer helps customers by providing insight into network traffic and speeding up issue resolution.
"The most useful feature is the APM."
"Anything I've wanted to do, I found a way to get it done through Datadog."
"The dashboards are great."
"We really like the charts and visualization."
"The solution is sufficiently stable."
"Excellent autocomplete for everything in the UI."
"The most valuable feature of Datadog is its logs."
"The most valuable features have been: Sharable dashboards, TimeBoards, dogstatsd API, Slack Integration, Event logging API. CloudTrail Events, Tags, alerts, and anomaly detection. EBS Volume Snapshot Age, which they added upon request."
"FortiAnalyzer has a user-friendly interface with a quick response and good analytics. It's very secure because it's taking the log from the devices on a secure channel, so there is no problem with that in your network."
"The program is stable and it gives me great visibility."
"It's easy to set up the product."
"The most valuable feature of the solution is reporting."
"The report templates are valuable. It works very well, and integrations also work well."
"We have the most data visibility."
"The most valuable features of Fortinet FortiAnalyzer are the dashboards and supporting services."
"FortiAnalyzer's best feature is centralized log analysis. It's based on SQL database, so I can fully customize my report, chart-wise and log-wise, and can create as many reports as I want without any limit."
"I found the solution to be stable, I did not experience any bugs or glitches. However, some of the managing team did."
"In the past two years, there have been a couple of outages."
"Geo-data is also something very critical that we hope to see in the future."
"The logging could be improved in the future."
"There is always room for improvement when dealing with cloud-based technologies. Mainly, I would say, it's just increasing our offerings to attract various other types of industries and businesses across more fields."
"At the beginning, when we started throwing logs at it, there was a bit of hiccup. However, this was during their beta period, so hiccups were expected."
"Their security features could be improved. We looked at their Security Monitoring feature but it was early in its development. Datadog are just getting into the security space so I'm sure this will improve in the future."
"The solution needs to integrate AI tools."
"The solution lacks business intelligence features. It's much too basic."
"They could improve the user interface a bit."
"Though FortiAnalyzer has improved over the last few versions, the user interface still has room for improvement. It's a bit dated-looking."
"The support could be better for Fortinet FortiAnalyzer here in Mexico."
"Fortinet FortiAnalyzer is not in the cloud environment like some of the other products. There could be a possibility of extending its functionality to the cloud environment. If possible, they could have a deal with or integrate with other firewall manufacturers, like Palo Alto and Cisco, and mix the information. It is a difficult functionality. I don't know if any product in the market provides such functionality."
"They can include integration with devices, such as firewalls, endpoints, from other vendors. They can include graphic monitoring of everything in the network, not just Fortinet products. It would also be good to include customizable reports and customizable views of the reports."
"Their pricing model is not the best and needs work."
"The integration with other vendors for log collection could be enhanced."
Datadog is ranked 2nd in Log Management with 136 reviews while Fortinet FortiAnalyzer is ranked 8th in Log Management with 81 reviews. Datadog is rated 8.6, while Fortinet FortiAnalyzer is rated 8.0. The top reviewer of Datadog writes "Very good RUM, synthetics, and infrastructure host maps". On the other hand, the top reviewer of Fortinet FortiAnalyzer writes "We can automate event-based handling solutions, is stable, and is great for heavy traffic". Datadog is most compared with Dynatrace, Azure Monitor, New Relic, AWS X-Ray and AppDynamics, whereas Fortinet FortiAnalyzer is most compared with Wazuh, Splunk Enterprise Security, Graylog, Grafana Loki and IBM Security QRadar. See our Datadog vs. Fortinet FortiAnalyzer report.
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