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Dameware Remote Support vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
19th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (26th)
SolarWinds Server and Appli...
Ranking in Active Directory Management
10th
Average Rating
8.0
Reviews Sentiment
5.0
Number of Reviews
42
Ranking in other categories
Application Performance Monitoring (APM) and Observability (18th), Server Monitoring (12th)
 

Mindshare comparison

As of June 2025, in the Active Directory Management category, the mindshare of Dameware Remote Support is 0.1%, down from 0.5% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.1%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
Carlos Camargo - PeerSpot reviewer
Provides user-friendly API features and has straightforward deployment process
One product area that could benefit from improvement is the synchronization of licensing periods across different modules. The misalignment of licensing terms can present commercial challenges when adding new modules or additional pollers. Additionally, the granularity of polling times for specific components could be enhanced to better meet individual customers' needs without impacting the entire polling pool.
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859,129 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
11%
Government
10%
Computer Software Company
9%
Manufacturing Company
8%
Educational Organization
24%
Computer Software Company
11%
Financial Services Firm
9%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

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Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There are no specific features or functionality I would like to see improved or enhanced in SolarWinds Server and Application Monitor at this time. I have not encountered any missing features or fu...
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
SolarWinds SAM
 

Overview

 

Sample Customers

Illinois School District
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Dameware Remote Support vs. SolarWinds Server and Application Monitor and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.