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Dameware Remote Support vs SolarWinds Server and Application Monitor comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dameware Remote Support
Ranking in Active Directory Management
19th
Average Rating
8.6
Number of Reviews
3
Ranking in other categories
Remote Access (28th)
SolarWinds Server and Appli...
Ranking in Active Directory Management
8th
Average Rating
8.0
Reviews Sentiment
4.5
Number of Reviews
44
Ranking in other categories
Application Performance Monitoring (APM) and Observability (20th), Server Monitoring (9th)
 

Mindshare comparison

As of January 2026, in the Active Directory Management category, the mindshare of Dameware Remote Support is 1.4%, up from 0.2% compared to the previous year. The mindshare of SolarWinds Server and Application Monitor is 1.8%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Active Directory Management Market Share Distribution
ProductMarket Share (%)
SolarWinds Server and Application Monitor1.8%
Dameware Remote Support1.4%
Other96.8%
Active Directory Management
 

Featured Reviews

it_user323577 - PeerSpot reviewer
Tier1 - IT Support Technician at a comms service provider with 501-1,000 employees
We're able to see issues from the users' perspectives, but there are issues when connecting over VPN.
The ability to see issue from users perspective and installation of software. Worked well for awhile but issues with it connecting over VPN was a major drawback. We've been using it since 2009. We also utilize GoToAssist which has more features and runs smoother. It also allows us to send…
NikhilKalwint - PeerSpot reviewer
Technical Specialist at ServiceIO
Monitoring over a thousand systems has improved decision making and operational visibility
From an advantage perspective, SolarWinds Server and Application Monitor is comparatively cheaper from a commercial point of view. It is easy to install and configure, very user-friendly, and quick to get up and running, allowing you to see the early value adds in your organization. It is compatible with most technologies for monitoring with very few chances of incompatibility. Configuration also allows us to monitor all the technical parameters we are looking for, making it a very good experience for us. The alerting feature in SolarWinds Server and Application Monitor is a main advantage, as it alerts based on threshold breaches and can raise tickets to the ticketing system, send SMS, and email notifications, allowing engineers to work on those tickets to resolve issues and avoid further impact. The visibility into server health is a beneficial feature that I am utilizing. We widely use various application performance metrics in SolarWinds Server and Application Monitor such as database monitoring and server monitoring, which are quite good enough for any monitoring solution. We utilize the customizable dashboards in SolarWinds Server and Application Monitor.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Government
10%
Retailer
9%
Educational Organization
11%
Financial Services Firm
9%
Government
9%
Computer Software Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business17
Midsize Enterprise8
Large Enterprise21
 

Questions from the Community

Ask a question
Earn 20 points
What needs improvement with SolarWinds Server and Application Monitor?
There is definitely room for improvement besides simplifying its setup. As a non-technical person, I believe the dashboards could be improved. Everything we use appears on video walls, and we need ...
 

Also Known As

DameWare, SolarWinds DameWare, SolarWinds Dameware Remote Support
SolarWinds SAM
 

Overview

 

Sample Customers

Illinois School District
Andr. L. Riis AS, NetSuite
Find out what your peers are saying about Dameware Remote Support vs. SolarWinds Server and Application Monitor and other solutions. Updated: December 2025.
881,082 professionals have used our research since 2012.