Try our new research platform with insights from 80,000+ expert users

Cynet vs VMware Carbon Black Cloud comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Cynet users report security benefits and operational efficiencies, appreciating automation despite challenges in quantifying exact ROI figures.
Sentiment score
7.3
VMware Carbon Black Cloud offers cost savings, improved security, centralized protection, better efficiency, and quick ROI with automation features.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is praised for knowledgeable, 24/7 support, though some note room for improvement in speed and availability.
Sentiment score
6.6
Users typically find VMware Carbon Black Cloud support efficient, with no negative feedback reported and alternative contacts available for assistance.
Their SOC side support, when a threat is detected, is excellent.
My experience with the technical support of Cynet is excellent; they are just one click away.
I was very satisfied with their technical support.
 

Scalability Issues

Sentiment score
7.8
Cynet efficiently scales across organizations, managing 100,000+ endpoints with excellent performance, supporting diverse systems, and quick deployments.
Sentiment score
7.6
VMware Carbon Black Cloud is highly rated for scalability, performing well in diverse environments from small to enterprise businesses.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.3
Cynet is praised for stability and reliability, with high ratings, easy integration, and effective updates addressing minor issues.
Sentiment score
7.0
VMware Carbon Black Cloud became reliable after initial instability, with high user satisfaction despite minor performance issues on large deployments.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet needs better Android support, improved integrations, enhanced automation, and a more user-friendly dashboard and administration console.
VMware Carbon Black Cloud needs better false positive handling, agent efficiency, support improvement, and enhanced features, training, and global support.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
Having a DLP feature would also add value.
Cynet offers enough visibility into our infrastructure, showing all endpoints and other agentless devices.
 

Setup Cost

Cynet provides flexible, cost-effective licensing with comprehensive features, often considered a better value than competitors like CrowdStrike.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Cynet offers user-friendly, advanced protection with real-time monitoring, easy deployment, competitive pricing, and comprehensive threat detection.
VMware Carbon Black Cloud offers cost-effective, real-time security with intrusion alerts, quarantine, host isolation, data search, and threat hunting.
Cynet was valuable since it efficiently managed MDR without consuming a lot of resources.
The most effective features of Cynet are its ransomware protection and lateral movement deception.
The SOAR function, deception, and forensics are very useful.
 

Categories and Ranking

Cynet
Ranking in Endpoint Detection and Response (EDR)
14th
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
44
Ranking in other categories
Security Information and Event Management (SIEM) (10th), Endpoint Protection Platform (EPP) (18th), User Entity Behavior Analytics (UEBA) (3rd), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Extended Detection and Response (XDR) (8th), Ransomware Protection (4th)
VMware Carbon Black Cloud
Ranking in Endpoint Detection and Response (EDR)
47th
Average Rating
8.4
Reviews Sentiment
7.2
Number of Reviews
18
Ranking in other categories
Security Incident Response (9th)
 

Mindshare comparison

As of August 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cynet is 1.6%, up from 1.6% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

Zubair Ahmad - PeerSpot reviewer
Managed threat detection efficiently with minimal resource usage
We used the solution as a Managed Detection and Response (MDR) service. It detected threats, and the team managing our services took care of it. We did not face any major challenges or attacks, and memory utilization was minimal. It functioned very well Cynet was valuable since it efficiently…
Tom Kar - PeerSpot reviewer
Shows promise for endpoint detection and response, with room for improvement in complexity and pricing
VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
865,384 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
13%
Comms Service Provider
10%
Manufacturing Company
8%
University
6%
Healthcare Company
10%
Real Estate/Law Firm
9%
Computer Software Company
9%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
What is your experience regarding pricing and costs for Cynet?
The price of Cynet is reasonable considering its features and support.
What to choose: an endpoint antivirus, an EDR solution or both?
I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...
What's the difference between Carbon Black CB Response and Carbon Black CB Defense?
Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...
What do you like most about Carbon Black CB Response?
Threat hunting is the most valuable feature of VMware Carbon Black Cloud.
 

Also Known As

No data available
Carbon Black CB Response
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
ALLETE belk
Find out what your peers are saying about Cynet vs. VMware Carbon Black Cloud and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.