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Cynet vs Netsurion comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.1
Cynet offers effective and affordable cybersecurity, providing immediate value and reducing management needs, enhancing user investment confidence.
Sentiment score
7.5
Netsurion boosts productivity and cost-efficiency, saving users over $200,000 yearly, with positive impacts in six months.
The return on investment with Cynet is pretty good, as it doesn't require a dedicated resource to manage, being highly automated.
 

Customer Service

Sentiment score
7.4
Cynet's customer service is generally praised for responsiveness, though some users desire faster support and wider geographic coverage.
Sentiment score
7.5
Netsurion's customer service is responsive and efficient, with high satisfaction ratings despite some challenges in complex environments.
Based on our needs, they schedule remote sessions and resolve the issues.
My experience with the technical support of Cynet is excellent; they are just one click away.
Their SOC side support, when a threat is detected, is excellent.
 

Scalability Issues

Sentiment score
7.6
Cynet offers scalable, flexible deployment for medium to enterprise businesses, supporting various systems and user bases efficiently.
Sentiment score
7.2
Netsurion excels in scalability and integration, handling diverse environments efficiently, though on-prem server management could improve.
The solution is highly scalable.
We can deploy Cynet for 50,000 users, and we have deployed it at that scale, with the capability to scale higher to 100,000 users without any challenges.
The solution is easy to scale.
 

Stability Issues

Sentiment score
8.1
Cynet is favored for its stability, reliability, minimal system impact, and users' long-term satisfaction despite minor Linux update issues.
Sentiment score
7.3
Netsurion is stable and reliable, with minimal downtime and low maintenance, but may have minor logging issues and resource concerns.
Within six years of usage, we have not had any issues such as outages or downtime.
 

Room For Improvement

Cynet should enhance mobile support, integration, customization, usability, and AI features, with better incident data and third-party integrations.
Netsurion should streamline agent deployment, enhance dashboards, improve Linux integration, and optimize user interface and threat detection.
There should be more options than deploying solely through group policy, as the assumption that GPO is working isn’t always the case.
One area where Cynet needs improvement is tamper protection for Mac and Linux agents.
Having a DLP feature would also add value.
 

Setup Cost

Cynet offers competitive pricing with flexible licensing, appreciated for its cost-benefit ratio and comprehensive features by enterprise buyers.
Netsurion's pricing is flexible, with varied opinions on cost and value, offering both device-based and subscription models.
Cynet does not ask for additional costs for add-on features.
I think the pricing of Cynet is fair and one of the better options in the market.
The price of Cynet is reasonable considering its features and support.
 

Valuable Features

Cynet delivers seamless threat detection with automation, scalability, and low management effort, featuring advanced EDR/XDR capabilities and 24/7 support.
Netsurion offers SIEM services with real-time alerts, integration capabilities, and 24/7 threat intelligence for enhanced security management.
These features manage our infrastructure's cybersecurity effectively.
The SOAR function, deception, and forensics are very useful.
The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers.
 

Categories and Ranking

Cynet
Ranking in Security Information and Event Management (SIEM)
11th
Ranking in Extended Detection and Response (XDR)
10th
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
45
Ranking in other categories
Endpoint Protection Platform (EPP) (15th), User Entity Behavior Analytics (UEBA) (3rd), Endpoint Detection and Response (EDR) (15th), Threat Deception Platforms (3rd), Network Detection and Response (NDR) (5th), Ransomware Protection (4th)
Netsurion
Ranking in Security Information and Event Management (SIEM)
56th
Ranking in Extended Detection and Response (XDR)
45th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
24
Ranking in other categories
Managed Security Services Providers (MSSP) (58th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th)
 

Mindshare comparison

As of October 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cynet is 1.0%, up from 0.9% compared to the previous year. The mindshare of Netsurion is 0.5%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM) Market Share Distribution
ProductMarket Share (%)
Cynet1.0%
Netsurion0.5%
Other98.5%
Security Information and Event Management (SIEM)
 

Featured Reviews

Roshan Jadhav - PeerSpot reviewer
Has improved threat detection and streamlined incident analysis through centralized control and AI-driven insights
People are looking for Cynet because it has next-generation threat protection that detects zero-day threats. It has UEBA (user entity behavior analysis), threat hunting features, and storage device control where we can create profiles and block unauthorized USB storage devices. We can also create threat protection policies to detect malware, ransomware, and many other threats. The most valuable feature is the UBA (User behavior analysis). It has integration with SIEM solutions, allowing us to share our logs to third-party SIEM servers. Cynet has AI integration which showcases complete forensic data about threats, making it very easy to understand what happened with the system and what type of incident was detected. Autonomous breach protection is a feature of Cynet which can detect and mitigate known and unknown threats based on signatures. If there are any signature-less files, malware, or ransomware, it will detect them based on autonomous breach protection capabilities. The centralized management console provides a dashboard where we can see four types of attack vectors and incident counts in real-time. It continuously scans the radar and shows open alerts related to files, hosts, users, or networks. We can easily export these alerts and send reports via email.
John-Berry - PeerSpot reviewer
The SOC center monitors, hunts, and notifies us of threats around the clock
I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.
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Top Industries

By visitors reading reviews
Computer Software Company
11%
Manufacturing Company
10%
Financial Services Firm
9%
Comms Service Provider
9%
Computer Software Company
14%
Performing Arts
13%
Government
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise7
Large Enterprise12
By reviewers
Company SizeCount
Small Business10
Midsize Enterprise7
Large Enterprise7
 

Questions from the Community

When evaluating User Activity Monitoring, what aspect do you think is the most important to look for?
The support team that stands behind the detection and response. Is there adequate expertise and are they behind you 24x7x365? Cynet CyOps has been there for us.
What do you like most about Cynet?
In terms of incident response, Cynet can contain attacks, offer a trial period to customers, and uninstall if not continued. The most valuable aspect is its integration capabilities, covering endpo...
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Comparisons

 

Also Known As

No data available
Netsurion Managed Threat Protection, Netsurion EventTracker
 

Overview

 

Sample Customers

Meuhedet, East Boston Neighborhood Health Center
The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores
Find out what your peers are saying about Cynet vs. Netsurion and other solutions. Updated: September 2025.
869,513 professionals have used our research since 2012.