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CylancePROTECT vs Malwarebytes comparison

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Comparison Buyer's Guide
Executive Summary

We performed a comparison between CylancePROTECT and Malwarebytes based on real PeerSpot user reviews.

Find out in this report how the two EPP (Endpoint Protection for Business) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.

To learn more, read our detailed CylancePROTECT vs. Malwarebytes report (Updated: September 2022).
633,572 professionals have used our research since 2012.
Featured Review
Quotes From Members
We asked business professionals to review the solutions they use.
Here are some excerpts of what they said:
Pros
"The most valuable feature is signature-based malware detection.""Among the most valuable features are the exclusions. And on the scalability side, we can integrate well with the SIEM orchestration engine and a number of applications that are proprietary or open source.""It is extensive in terms of providing visibility and insights into threats. It allows for research into a threat, and you can chart your progress on how you're resolving it.""Device Trajectory is one of the most valuable features. We're able to dig in and really understand how things came to be and where to focus our efforts.""Another of my favorite features is called the Device Trajectory, where it shows everything that's going on, on a computer. It shows the point in time when a virus is downloaded, so you can see if the user was surfing the internet or had a program open. It shows every running process and file access on the computer and saves it like a snapshot when it detects something malicious. It also has a File Trajectory, so you can even see if that file has been found on any of your other computers that have AMP.""The threat Grid with the ability to observe the sandboxing, analyze, and perform investigations of different malicious files has been great.""Definitely, the best feature for Cisco Secure Endpoint is the integration with Talos. On the backend, Talos checks all the signatures, all the malware, and for any attacks going on around the world... Because Secure Endpoint has a connection to it, we get protected by it right then and there.""The entirety of our network infrastructure is Cisco and the most valuable feature is the integration."

More Cisco Secure Endpoint Pros →

"I like the AI and mathematical components that they use.""You can manage all the threats and everything from a centralized dashboard.""The solution is very quick at easily changing the levels of protection for each computer and the server.""We are quite security-focused. Blackberry Protect as an endpoint solution for our service really delivers what we are expecting.""A user can continue to add endpoints and the solution will continue to perform well.""Blackberry Protect offers endpoint protection. It's easy to deploy. It's scalable and stable.""The deployment of updates is easy.""It provides good insight into the programs, applications, or websites that may need attention."

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"The endpoint protection and response that allows us to restore a machine back to a pre-infected state are the most valuable features.""I was very satisfied with Malwarebytes in terms of its antivirus abilities.""The solution is very good at scanning.""Being able to cloud manage it from just a cloud login is valuable. We can get to it from anywhere, which is really helpful. The fact that we can remediate from the cloud console is one of our favorite features.""It's very versatile and thorough.""The pricing of the product is very good.""Provides successful ransomware shut down operations.""It is intuitive and easy to use. For the most part, it does a good job of catching things. It is good at stopping stuff. I did a couple of tests with a password cracker. I tried to load that on, and Malwarebytes didn't let me do that, which was pretty good. It has a rollback feature that I haven't seen with any other company. If one of your endpoints are hit with mass ransomware, you could actually roll it back. I watched a demo of them do that, and it was pretty sweet."

More Malwarebytes Pros →

Cons
"It could be improved in connection with artificial intelligence and IoT.""The thing I hate the most, which they have not fixed, is when it creates duplicate entries within a console. If you have a computer and you upgrade from Windows 7 to Windows 10, or you upgrade your agent from version 6 to 7, it creates a new instance in there instead of updating the information. Instead of paying a license for one computer, I have to license two computers until I manually go in, search for all the duplicate entries, and clean them out myself.""We had a lot of noise at the beginning, and we had to turn it down based on exclusions, application whitelisting, and excluding unknown benign applications. Cisco should understand the need for continuous updates on the custom Cisco exclusions and the custom applications that come out-of-the-box with the AMP for Endpoints.""We don't have issues. We think that Cisco covers all of the security aspects on the market. They continue to innovate in the right way.""An easier way to do deduplication of machines, or be alerted to the fact that there's more than one instance of a machine, would be useful... That way you could get a more accurate device count, so you're not having an inflated number.""They could improve the main dashboard to more clearly show me the things that I want to see. When I open the dashboard right now, I see a million things and they are not always the things that I need.""I would like to see integration with Cisco Analytics.""In terms of the user experience, if the UX design could be much simpler [that would improve things]... if they could make it more intuitive for someone who is not an engineer so that they still can read what's going on in their webpage and understand, that would be something."

More Cisco Secure Endpoint Cons →

"The product needs to continue to offer better alerts. In particular, around false positives. It needs to reduce them from happening.""It could have integration with industrial base HMIS or Human Machine Interfaces Solutions. This is the industrial environment where you have a control center for all the automation that's happening, whether it is oil, gas, or chemical manufacturing. They often have to set up a computer at the back and watch the other stuff to get alerts. In these autonomous or on-premises environments, they often don't have access to email readily. Integration with other industrial solutions, such as HMIS, will allow them to communicate and get an alert that something has been found. This way, they can react to it sooner than having somebody watch the screen and keep checking the screen. Rockwell has its own suite. Similarly, Honeywell has its own suite. There's also an independent HMI/historian solution provider out there called VTSCADA. We actually get asked if we can get it to show up on a screen, which is difficult. Getting those alerts to work within an industrial environment would be a huge plus.""It's a good solution but some features just need to be updated.""CylancePROTECT's dashboard could be more user-friendly.""The company that sells us the licenses sometimes doesn't know how to do certain things.""While you are working, you are finding these things that were supposed to be waived have come back to being blocked. That's frustrating.""I'd like them to do software distribution too, but they said that that's architecturally not at the product line.""The initial deployment was quite complicated."

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"They could come up with better reporting capabilities.""Requires increased efficiency in terms of detecting false positives.""It would be better if updates could be downloaded, and deployed, on-premises to avoid low bandwidth causing issues.""The EPP solution lacks the sophisticated artificial intelligence required for automating reports and letting you know about things in real-time. It stops a suspicious activity in real-time, but it doesn't let you know in real-time. You have to look at a report, and then you find out that something is wrong. You have to manually kick off a scan. With the Advanced EDR solutions, Malwarebytes has the ability to alert you in real-time, but they still don't do automatic remediation or quarantining of devices. That is something that you still have to do manually. So, the endpoint protection piece, which is just like their basic endpoint protection, lacks AI. For the advanced detection and response piece, there is an add-on that comes with it, but it still doesn't go far enough in terms of automatic remediation of viruses. It won't separate that virus from your network if something happens. You have to manually go there and do it.""It's not good in search hunting.""The interface could be improved. Currently, you need to really dig around to find the elements you need.""Strictly in terms of cyber security, the release cycle should be quarterly, at most. It shouldn't be more frequent than that because, for one thing, keeping up with tech support is difficult.""I would like to see a little more detail in the log. So, when an event occurs, I'd like to know not just when it happened and on what device, but what activity was taking place on the machine at the time so that we can drill down. If we get a false positive, we have to do a lot of research and go back and forth with our end-users to know why it was a false positive. So, having a little more detail around detections and events would probably be my most asked feature."

More Malwarebytes Cons →

Pricing and Cost Advice
  • "Licensing fees are on a yearly basis and I am happy with the pricing."
  • "We have a license for 3,000 users and if we get up to 3,100 users, it doesn't stop working, but on the next renewal date you're supposed to go in there and add that extra 100 licenses. It's really good that they let you grow and expand and then pay for it. Sometimes, with other products, you overuse a license and they just don't work."
  • "Cisco Secure Endpoint is not too expensive and it's not cheap. It's quite fair."
  • "The price is very fair to the customer."
  • "...the licensing needs to be improved. All the product features we need are there. It's just a matter of the complexity and the different offerings and trying to figure things out."
  • "The pricing and licensing fees are okay."
  • "Because we do see the value of what it's bringing, I think they have priced it well."
  • "The solution is highly affordable; I believe we pay $2 or $3 per endpoint. It's significantly cheaper than the competitors on the market."
  • More Cisco Secure Endpoint Pricing and Cost Advice →

  • "The product cost is about $5, per user, per month."
  • "This cost of the license is approximately $5 USD monthly per user."
  • "It's not so heavily priced; rather, it's average and decent."
  • "We pay our license on a yearly basis and have just renewed for two years."
  • "The license price for this solution could be better. It's on the expensive side."
  • "CylancePROTECT's pricing is reasonable, at about €18 per user, per year."
  • More CylancePROTECT Pricing and Cost Advice →

  • "The cost may be something in the ballpark of $20-25 a year per computer."
  • "Its cost is around $60 a machine. The cost of the total solution for 250 people is about $8,500 a year. If we add EDR to it, it will bring that cost up to about $15,000. The cost for Carbon Black is about $25,000, which is $10,000 more, but you get all AI functions with it."
  • "I would say that it's affordable. It costs much less than Sentinel One, CrowdStrike, or anything of that nature. But, at the same time, you are getting what you pay for. So I would say it's one of the best when you're comparing traditional NextGen AVs like Webroot that aren't the best in the bunch."
  • "It is really expensive. We've got between 30 and 40 licenses every year, and for the number of licenses that we have, we're finding that Malwarebytes on average costs between $900 and $1,000 more per year than comparable options. We're paying about $3,300 per year for these licenses. There are no additional costs beyond the standard licensing fee."
  • "Its licensing is annual. There are no additional costs beyond the standard licensing fee."
  • "I believe the retail price is between $40 and $50 per copy."
  • More Malwarebytes Pricing and Cost Advice →

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    Questions from the Community
    Top Answer:The most valuable feature is signature-based malware detection.
    Top Answer:Licensing fees are on a yearly basis and I am happy with the pricing.
    Top Answer:The GUI needs improvement, it's not good. There are false positives in emails. At times, the emails are blocked and… more »
    Top Answer:A user can continue to add endpoints and the solution will continue to perform well.
    Top Answer:I don't have any information in relation to the pricing or the licensing. it's not an aspect of the solution I deal… more »
    Top Answer:Having worked with SentinelOne, Cylance is good, however, it probably needs to add a feature similar to SentinelOne's… more »
    Top Answer:I believe the retail price is between $40 and $50 per copy. It is a yearly subscription.
    Top Answer:From my use case with it, it works fine. I am not going to comment on its ability to integrate with other solutions that… more »
    Comparisons
    Also Known As
    Cisco AMP for Endpoints
    Blackberry Protect
    Learn More
    Overview

    Cisco Secure Endpoint is a cloud-managed endpoint security solution that provides advanced protection against viruses, malware, and other cyber threats by detecting, preventing, and responding to threats. Cisco Secure Endpoint is managed online via a web-based management console and can be deployed on a variety of platforms. It protects endpoints, networks, emails, and web traffic.

    In a world of evolving threats, it’s necessary to put security above everything. Cisco Secure Endpoint provides you with the scope, scale, and capabilities to attain effective security with its integrated portfolio and industry-leading threat intelligence. Cisco Secure Endpoint continuously tracks and analyzes files and file activities across your systems - both remote and on premises - and compares these events to other events that occurred before or during past attacks. If a file exhibits malicious behavior, the tool sends an alert which enables you to stop a potential threat from succeeding.

    Key Capabilities of Cisco Secure Endpoint

    • Multi-layered protection: Cisco Secure Endpoint combines behavioral analytics, machine learning, and signature-based techniques to prevent threats from compromising your endpoints.

    • Powerful EDR capabilities: Reduce attack surface using advanced endpoint and extended detection and response, threat hunting, and endpoint isolation.

    • Dynamic malware analysis: Identify and block attacks in real time.

    • Simplified investigations: Advanced search capabilities help you get the information you need about your endpoints fast.

    Reviews from Real Users

    Cisco Secure Endpoint stands out among its competitors for a number of reasons. Two major ones are its ability to enable developers to easily secure their endpoints with one single operation using its management console and its advanced alerting techniques.

    Tim C., an IT manager at Van Der Meer Consulting, writes, "The solution makes it possible to see a threat once and block it everywhere across all endpoints and the entire security platform. It has the ability to block right down to the file and application level across all devices based on policies, such as, blacklisting and whitelisting of software and applications. This is good. Its strength is the ability to identify threats very quickly, then lock them and the network down and block the threats across the organization and all devices, which is what you want. You don't want to be spending time working out how to block something. You want to block something very quickly, letting that flow through to all the devices and avoiding the same scenario on different operating systems."

    Wouter H., a technical team lead network & security at Missing Piece BV, notes, "Any alert that we get is an actionable alert. Immediately, there is information that we can just click through, see the point in time, what happened, what caused it, and what automatic actions were taken. We can then choose to take any manual actions, if we want, or start our investigation. We're no longer looking at digging into information or wading through hundreds of incidents. There's a list which says where the status is assigned, e.g., under investigation or investigation finished. That is all in the console. It has taken away a lot of the administration, which we would normally be doing, and integrated it into the console for us."

    Blackberry Protect is a next generation artificial intelligence (AI) based endpoint protection platform (EPP) that prevents breaches and provides added controls for safeguarding against sophisticated cyberthreats. It uses predictive analysis to quickly and accurately find even the most advanced threats before they ever take place. Blackberry Protect’s cloud-based supercomputer mines hundreds of millions of files from all over the cloud, allowing it to predict and stop any hacker dead in their tracks.

    Blackberry Protect runs on a lightweight agent and requires no internet connection. Instead of taking up massive amounts of computing power, it typically requires less than 1% of a system’s available computing resources. In addition, it only needs to be upgraded if the model is improved, which means that you can run it on your local servers and have constant and uninterrupted access to it.

    Benefits of Blackberry Protect

    Some of the benefits of using Blackberry Protect include:

    • The use of advanced AI analytics to provide extremely fast protection. The solution scans any and all applications that attempt to execute commands in your system. If it determines that the application is a threat, then it will respond to the threatening action within milliseconds. The anti-viral software will cancel or disallow any actions that the application attempts to initiate.
    • Minimizing of potential threats by cutting off the access of unauthorized devices. Blackberry Protect allows users to determine which devices are allowed to run on their network. It enforces the security rules that your system administrators set and denies hackers the ability to penetrate your system through unapproved devices.
    • Uses less computing power while still providing your system with a robust level of protection. Blackberry Protect runs on a lightweight agent that requires you to devote a fraction of the computing power that similar solutions require. This ensures that your system does not have to sacrifice security for processing power.

    Reviews from Real Users

    The Blackberry Protect software stands out among its competitors for a number of reasons. Two major ones are the artificial intelligence and machine learning algorithms that the solution uses to detect and deal with threats and the ability to scale your level of protection according to your needs.

    PeerSpot user Donald D., the owner of Terra Controls, notes the value of having both artificial intelligence and machine learning in a single product when he writes, “The most valuable feature is the AI and ML-based virus protection that does not rely on signature-based detection methods. The way this product works is that it does not go to a central server to pick up the latest virus definitions. Instead, it's a processor-powered search that checks to see if anything out of the ordinary is running on your machine. It looks for anomalies and cancels processes that do not look normal. For example, if a program tries to read the registry and then make a change, but it hasn't been authorized, then it is assumed to be a bad actor and the process is canceled or the action is disallowed.”

    PeerSpot user Orlando B., Head of Systems at SKN Caribecafe Ltda, noted how this program is not a one-size-fits-all solution when he writes, “The solution is very good at quickly and easily changing the levels of protection for each computer and server. It's very easy to control and to see what is happening with each computer. It's very easy to choose which computer I can look at and check.”

    Malwarebytes Endpoint Protection is delivered via Malwarebytes cloud-based endpoint management platform, is an advanced threat prevention solution for endpoints that uses a layered approach with multiple detection techniques. Malwarebytes Endpoint Protection employs multiple techniques to identify and defend against attacks at all stages of the attack chain using a highly effective mix of signature-less and matching-technology layers working both pre- and post-execution. Malwarebytes Endpoint Protection leverages our Linking Engine technology to remove all traces of infections and related artifacts - not just the primary threat payload. Its Endpoint Protection technology reduces the vulnerability surface, making the endpoint more resilient.

    Offer
    Learn more about Cisco Secure Endpoint
    Learn more about CylancePROTECT
    Learn more about Malwarebytes
    Sample Customers
    Heritage Bank, Mobile County Schools, NHL University, Thunder Bay Regional, Yokogawa Electric, Sam Houston State University, First Financial Bank
    Panasonic, Noble Energy, Apria Healthcare Group Inc., Charles River Laboratories, Rovi Corporation, Toyota, Kiewit
    Knutson Construction
    Top Industries
    REVIEWERS
    Comms Service Provider16%
    Manufacturing Company11%
    Healthcare Company11%
    Government11%
    VISITORS READING REVIEWS
    Computer Software Company19%
    Comms Service Provider15%
    Government8%
    Financial Services Firm6%
    REVIEWERS
    Manufacturing Company28%
    Financial Services Firm17%
    Construction Company11%
    Energy/Utilities Company11%
    VISITORS READING REVIEWS
    Computer Software Company20%
    Comms Service Provider16%
    Government7%
    Manufacturing Company7%
    REVIEWERS
    Energy/Utilities Company13%
    Financial Services Firm13%
    Construction Company13%
    Manufacturing Company13%
    VISITORS READING REVIEWS
    Comms Service Provider17%
    Computer Software Company15%
    Government7%
    Educational Organization6%
    Company Size
    REVIEWERS
    Small Business34%
    Midsize Enterprise23%
    Large Enterprise43%
    VISITORS READING REVIEWS
    Small Business25%
    Midsize Enterprise19%
    Large Enterprise55%
    REVIEWERS
    Small Business61%
    Midsize Enterprise12%
    Large Enterprise27%
    VISITORS READING REVIEWS
    Small Business28%
    Midsize Enterprise20%
    Large Enterprise52%
    REVIEWERS
    Small Business52%
    Midsize Enterprise29%
    Large Enterprise19%
    VISITORS READING REVIEWS
    Small Business34%
    Midsize Enterprise20%
    Large Enterprise46%
    Buyer's Guide
    CylancePROTECT vs. Malwarebytes
    September 2022
    Find out what your peers are saying about CylancePROTECT vs. Malwarebytes and other solutions. Updated: September 2022.
    633,572 professionals have used our research since 2012.

    CylancePROTECT is ranked 17th in EPP (Endpoint Protection for Business) with 15 reviews while Malwarebytes is ranked 25th in EPP (Endpoint Protection for Business) with 10 reviews. CylancePROTECT is rated 8.0, while Malwarebytes is rated 7.2. The top reviewer of CylancePROTECT writes "An outstanding product that is pretty spot on and easy to deploy and use". On the other hand, the top reviewer of Malwarebytes writes "I can access it from anywhere and remediate quickly from the cloud console, but there should be a little more detail around detections and events and better pricing". CylancePROTECT is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, SentinelOne, Carbon Black CB Defense and Trellix Endpoint Security, whereas Malwarebytes is most compared with Microsoft Defender for Endpoint, SentinelOne, CrowdStrike Falcon, Sophos Intercept X and Webroot Business Endpoint Protection. See our CylancePROTECT vs. Malwarebytes report.

    See our list of best EPP (Endpoint Protection for Business) vendors.

    We monitor all EPP (Endpoint Protection for Business) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.