No more typing reviews! Try our Samantha, our new voice AI agent.

CylanceOPTICS vs Uptycs comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
54th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Uptycs
Ranking in Endpoint Detection and Response (EDR)
51st
Average Rating
7.6
Reviews Sentiment
6.9
Number of Reviews
2
Ranking in other categories
Endpoint Protection Platform (EPP) (44th), Container Security (37th), Cloud Workload Protection Platforms (CWPP) (23rd), Extended Detection and Response (XDR) (39th), Cloud Security Posture Management (CSPM) (33rd), Cloud-Native Application Protection Platforms (CNAPP) (22nd), Cloud Detection and Response (CDR) (12th)
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of CylanceOPTICS is 0.6%, up from 0.2% compared to the previous year. The mindshare of Uptycs is 0.5%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Uptycs0.5%
CylanceOPTICS0.6%
Other95.3%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
SangramGupta - PeerSpot reviewer
Security Consultant at Deloitte
Centralized visibility has improved risk-based vulnerability management but onboarding still needs simplification
From my perspective, the features of Uptycs that stand out more for my projects and organization are the vulnerability management, endpoint visibility, and asset inventory management features. I can share two specific outcomes that show this positive impact using Uptycs. First, it reduces significant time and effort from the asset inventory point of view because previously I needed to scan all of the assets which were in scope, but now I only scan those assets that are currently active and in scope, and the CMDB and asset inventory receive proper updates of those assets. Secondly, in vulnerability prioritization, I receive all the prioritized vulnerabilities so I can prioritize and mitigate or remediate them as soon as possible, which reduces the overall time of remediation as well.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution allows control over the user and his machine through Cortex XDR security policies."
"There has been a significant reduction of approximately 70% to 80% in our internal MTTR and MTTD metrics, now around five to eight minutes whereas previously it was hours, which has helped tremendously."
"We switched because there were a lot of added features with Palo Alto that Check Point didn't have, and it was an upgrade for us."
"The protection offered by this product is good, as is the endpoint reporting."
"If you are looking for security, mainly for advanced threat prevention from ransomware and malware attacks, I would recommend Cortex."
"If any application performs suspicious activities, such as changing registries or modifying other applications, Cortex XDR detects and blocks the entire application."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"Palo Alto is the core of the security infrastructure in the environment."
"Cylance seems to be able to meet our customers' requirements for the time being."
"The solution has a high level of trust in the industry."
"The most valuable part of this solution is that it is advanced technology, as Cylance is an engine that is not a signature-based antivirus protection solution but is based on AI and ML models and could really not be more proactive in the way it works."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"The solution is pretty stable; it's pretty rock solid."
"They are well-known for their efficacy, which is a huge plus."
"It's pretty unintrusive"
"CylanceOPTICS is pretty stable."
"I have seen a return on investment from using Uptycs, saving almost 25 to 30 percent in terms of asset investigations or asset inventory management and vulnerability prioritization, which is significant."
"They have multiple great features."
 

Cons

"Enhancing UI simplicity and playbook flexibility are areas that could benefit from more low-code automation options for smoother integrations."
"Although I would say this product is highly-rated, it could probably do more because nothing does everything that you want."
"In general, the price could be more competitive."
"It would be better if they could educate the customers more. Some sort of seminars and roadshows will help educate the customers and show what the product can do. The price could be better. It would also help if they had a team for deployment and support."
"The solution eats memory of the computer, unlike anything I've ever seen."
"It takes time to scan the servers and devices."
"It would be good to have a better way to search for a file within the UI."
"Additionally, I think the price is very high, and if it can be adjusted, I believe it will be a very good solution."
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The product's technical support is slow."
"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."
"False positives could be improved. Cylance picks up a lot of them."
"One minor issue that somebody mentioned was that they didn't like their management console."
"We end up facing a lot of issues after upgrades."
"Regarding improvements for Uptycs, I suggest simplified onboarding for complex cloud environments because the current onboarding method is complex and requires checks with the support team."
 

Pricing and Cost Advice

"When we first bought it, it was a bit expensive, but it was worth it. The licensing was straightforward."
"The cost of Cortex XDR by Palo Alto Networks is $55 to $90 USD per endpoint per month."
"The price of the solution is high for the license and in general."
"The tool's price is moderate."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"Cortex XDR's pricing is ok."
"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"I would rate the pricing a three out of five."
Information not available
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
11%
Healthcare Company
8%
Financial Services Firm
19%
Construction Company
13%
Insurance Company
6%
Transportation Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the...
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitat...
What is your primary use case for Blackberry Optics?
One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, un...
What needs improvement with Uptycs?
Regarding improvements for Uptycs, I suggest simplified onboarding for complex cloud environments because the current...
What is your primary use case for Uptycs?
I use Uptycs as part of cloud security threat detection, vulnerability management, and security operations initiative...
What advice do you have for others considering Uptycs?
My advice for others looking into using Uptycs is that if you are looking for a centralized solution for all security...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
Comcast, Crossbeam, Flexport, Greenlight Financial, Lookout Security, PayNearMe
Find out what your peers are saying about CylanceOPTICS vs. Uptycs and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.