We performed a comparison between CylanceOPTICS and Trellix Active Response based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The setup is pretty simple."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"The stability is very good."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"The product's initial setup phase is very easy."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"CylanceOPTICS is easy to use."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It's pretty unintrusive"
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"We are hoping to automate detection and response and take advantage of user behavior analytics, given that we are working from home. About half of our workers are still remote, so Active Response gives us that visibility and lets us automate a number of those events."
"The solution is scalable."
"It's a little lighter compared to the older version, which was mostly signature-based."
"I haven't seen the use of AI in the solution."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"We'd like to see more one-to-one product presentations for the distribution channels."
"Once, we had an event that was locked and blocked, but information about it came to us two or three days later."
"The dashboard isn't easy to access and manage."
"Detections could be improved."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We find the solution to be a bit expensive."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The product's technical support is slow."
"The detection component is something that they have to work on."
"Too many false positives are reported."
"The reporting is very weak and not very good at all."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The product's initial setup process could be easy."
"While the product is good, we are currently facing support issues."
"There are some components on the cloud that should also reside in the on-prem deployment models but don't."
"I also expected Active Response 's user interface to be much more analytical."
Earn 20 points
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while Trellix Active Response is ranked 57th in Endpoint Detection and Response (EDR). CylanceOPTICS is rated 7.6, while Trellix Active Response is rated 6.4. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of Trellix Active Response writes "Lighter with good stability and pretty good technical support". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas Trellix Active Response is most compared with Trellix Endpoint Detection and Response (EDR) and Trellix Endpoint Security (ENS). See our CylanceOPTICS vs. Trellix Active Response report.
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