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CylanceOPTICS vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 18, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
44th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Tanium
Ranking in Endpoint Detection and Response (EDR)
21st
Average Rating
7.8
Reviews Sentiment
6.4
Number of Reviews
20
Ranking in other categories
Server Monitoring (3rd), Vulnerability Management (23rd), Endpoint Protection Platform (EPP) (21st), Unified Endpoint Management (UEM) (7th)
 

Mindshare comparison

As of January 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.5%, up from 0.2% compared to the previous year. The mindshare of Tanium is 2.1%, down from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Market Share Distribution
ProductMarket Share (%)
Tanium2.1%
CylanceOPTICS0.5%
Other97.4%
Endpoint Detection and Response (EDR)
 

Featured Reviews

GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
VK
Infra Vulnarability Manager at Rezilyens
Immediate results in patching promptly address vulnerabilities
When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task. It would be easier if Tanium provided the patches directly. Some other brands provide the patch with a direct download link, which facilitates the process. Also, I feel that if there were more detailed documents and remediations readily available online for troubleshooting, especially more up-to-date information, it would be beneficial. Currently, some resources online are very out-of-date.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CylanceOPTICS is pretty stable."
"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"CylanceOPTICS is easy to use."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"This feature is something people should be looking into; the threat monitoring in CylanceOPTICS is very good, and while CrowdStrike has similar features, CylanceOPTICS is more cost-effective."
"The solution's technical support is very responsive."
"I like the tool's incident response and security patching."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"The solution is scalable and helps to understand how infrastructure works. It helps to improve the health of the organization."
"I like the fact that you can create patching campaigns depending on the area of your network that you want to address first. I like the ability it has to make several campaigns that work in parallel."
"I would say Tanium is the best tool for vulnerability management."
"Tanium’s best features include support for any Windows, Linux, or Mac endpoint, regardless of where it is, and the ability to do IT operations and security operations."
"The security features are very valuable."
 

Cons

"The reporting is very weak and not very good at all."
"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The detection component is something that they have to work on."
"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."
"The product's initial setup process could be easy."
"The product's technical support is slow."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"We had some issues with the solution's OS upgrade."
"They could improve the UI."
"Tanium's limitations should be improved because although it is a great tool, it is limited to only a few classes during a session."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
 

Pricing and Cost Advice

"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The solution is expensive but it's a good investment."
"There is an annual license required to use this solution."
"It is higher than some competitors in the market."
"It's an expensive solution. It would be nice if the cost were lower."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"The solution offers value for money."
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Top Industries

By visitors reading reviews
Manufacturing Company
16%
Financial Services Firm
9%
Computer Software Company
9%
Media Company
7%
Financial Services Firm
16%
Government
11%
Manufacturing Company
9%
Computer Software Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business6
Midsize Enterprise3
Large Enterprise11
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketi...
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it economically viable. I would recommend it to others with a similar use case. The solut...
 

Also Known As

No data available
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about CylanceOPTICS vs. Tanium and other solutions. Updated: December 2025.
881,114 professionals have used our research since 2012.