No more typing reviews! Try our Samantha, our new voice AI agent.

CylanceOPTICS vs Tanium comparison

Sponsored
 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 3, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
54th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Tanium
Ranking in Endpoint Detection and Response (EDR)
23rd
Average Rating
7.8
Reviews Sentiment
6.2
Number of Reviews
22
Ranking in other categories
Server Monitoring (3rd), Vulnerability Management (26th), Endpoint Protection Platform (EPP) (15th), Unified Endpoint Management (UEM) (8th)
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of CylanceOPTICS is 0.6%, up from 0.2% compared to the previous year. The mindshare of Tanium is 2.0%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
Tanium2.0%
CylanceOPTICS0.6%
Other93.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
MA
Division Manager, Information Technology at a legal firm with 51-200 employees
Centralized policies have improved remote endpoint control and have simplified data visibility
The integration is not simple and easy. It requires experienced users or people who have done the implementation. When certain policies are applied, they do not immediately push the policies. For example, we manage endpoint device USB access. We set a policy to block it, but it does not come into effect immediately. Sometimes it takes three or four days for it to reflect. That is a pain point. I have raised this issue with support as well, but they said that I need to limit the number of devices in the policy. In terms of application deployment, for us, it was seamless.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It has a higher cost than other solutions, like CrowdStrike or Microsoft’s EDR tools, but it reduces the cost of our operations because it’s a new generation antivirus tool."
"The most valuable feature is that you can select remote access of any machine for sandboxing."
"We think that this product will help us grow, as it meets our needs currently and we can grow with it over time."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"Has great threat detection capabilities."
"The most valuable features of this product are the management capabilities, which allow an IT organization to get quite a good picture of attempted cyber attacks, and its out-of-the-box investigation capabilities."
"From the Palo Alto side, whatever they buy, they integrate that really well into their integration suite, and that makes a massive difference."
"One of the things that I enjoy the most is using policy extensions. It's like having host firewalls to control USB connections. I think it's a wonderful tool to restrict use when connecting to our computers. Another important tool is Home Insights. That is an add-on to the Cortex solution. I like that because we can see all the vulnerabilities in the environment and control what assets are connected to our network."
"Cylance seems to be able to meet our customers' requirements for the time being."
"CylanceOPTICS is pretty stable."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The solution has a high level of trust in the industry."
"The most valuable part of this solution is that it is advanced technology, as Cylance is an engine that is not a signature-based antivirus protection solution but is based on AI and ML models and could really not be more proactive in the way it works."
"I would say Tanium is the best tool for vulnerability management."
"For inventory purposes, it's from one of the best things on the scene, as you can get live inventory."
"For incident response tasks, all these tasks can get done in minutes with minimal disruption to the end-user."
"The product is granular and can build complex roles compared to other EDR vendors."
"Tanium's most valuable feature is its instant discovery aspect."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"The interrogation piece was the most valuable feature because it was very detailed."
 

Cons

"For Cortex XDR by Palo Alto Networks, if I had to point out improvements, I would say the UI is still somewhat difficult for beginners."
"Currently, if you use Palo Alto endpoint protection as the only solution it's very complicated to remove pre-existing threats."
"There are some false positives."
"In the next release, I would like to see more UI improvements. Their UI is a bit basic. When we are speaking about Palo Alto Networks they are the big company, so they can improve the UI a little bit. The UI, the reports, the log system can all be improved."
"It is an enterprise-level solution. Its price could be less expensive."
"Cortex XDR should have a lightweight agent, and the agent size should not be heavy."
"Cortex XDR by Palo Alto Networks is not only pricey; it is extremely expensive."
"The configuration could be simplified. I would like to see better protection, specifically to protect email applications."
"False positives could be improved. Cylance picks up a lot of them."
"One minor issue that somebody mentioned was that they didn't like their management console."
"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."
"Too many false positives are reported."
"We have been dissatisfied with CylanceProtect and CylanceOPTICS and want to leave within the next several months. It just hasn't been an effective tool."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"The support is inadequate because their technical people are not supportive. Since the support is not based in India, there are numerous issues."
"The reporting is very weak and not very good at all."
"The performance could improve in future releases. We have had performance issues in specialized web environments, but overall I think the problems are less than 2% of the computer systems being used."
"They could improve the UI."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"There are some bugs in the product. The tool needs to improve in the area of reporting."
"There are downsides and drawbacks in Tanium, and there is room for improvement from my perspective."
"The solution lacks mobility."
 

Pricing and Cost Advice

"The pricing is okay, although direct support can be expensive."
"It is "expensive" and flexible."
"Very costly product."
"I don't have any issues with the pricing. We are satisfied with the price."
"It has reasonable pricing for the use cases it provides to the company."
"The cost depends on your chosen license type, like Pro or other licenses."
"We didn't have to pay any additional fee for the cloud instance. It just came with the renewal, which was nice."
"Every customer has to pay for a license because it doesn't work with what you get from a managed services provider."
"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"There is an annual license required to use this solution."
"The solution offers value for money."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"It is higher than some competitors in the market."
"It's an expensive solution. It would be nice if the cost were lower."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"The solution is expensive but it's a good investment."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
11%
Healthcare Company
8%
Financial Services Firm
14%
Government
10%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
By reviewers
Company SizeCount
Small Business8
Midsize Enterprise3
Large Enterprise12
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the...
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitat...
What is your primary use case for Blackberry Optics?
One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, un...
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the co...
What advice do you have for others considering Tanium?
For smaller companies, Tanium is quite a big investment, and one needs to have a considerable setup to make it econom...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
Tanium Inc Cloud, Tanium XEM
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about CylanceOPTICS vs. Tanium and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.