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CylanceOPTICS vs Tanium comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
42nd
Average Rating
7.4
Reviews Sentiment
4.5
Number of Reviews
11
Ranking in other categories
No ranking in other categories
Tanium
Ranking in Endpoint Detection and Response (EDR)
26th
Average Rating
7.6
Reviews Sentiment
6.8
Number of Reviews
18
Ranking in other categories
Server Monitoring (5th), Vulnerability Management (21st), Endpoint Protection Platform (EPP) (31st)
 

Mindshare comparison

As of July 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.1% compared to the previous year. The mindshare of Tanium is 2.4%, up from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR)
 

Featured Reviews

HERNAN RODRIGUEZ - PeerSpot reviewer
Easy to use
CylanceOPTICS is easy to use.  The product's technical support is slow.  I have been using the product for three years.  CylanceOPTICS is easy to use.  I rate the solution a nine out of ten. 
NitinKushwaha - PeerSpot reviewer
Stable product with an ability to build complex roles
We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It's pretty unintrusive"
"The solution has a high level of trust in the industry."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"CylanceOPTICS is easy to use."
"CylanceOPTICS is pretty stable."
"You can use the solution to query certain things."
"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."
"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."
"I like the tool's incident response and security patching."
"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."
"Tanium's most valuable features are patch management, inventory, and distribution software."
"Tanium’s linear-chain architecture is valuable."
"Tanium is a very good product and I would rate it eight or nine out of ten."
"The interrogation piece was the most valuable feature because it was very detailed."
 

Cons

"The product's technical support is slow."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"Too many false positives are reported."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"One minor issue that somebody mentioned was that they didn't like their management console."
"It takes more time to investigate or dig up and understand what's going on."
"The product's initial setup process could be easy."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Most of the time, agent-relative issues have to be more equipped with self-healing features. At times, the agent is there, but for some reason, it doesn't report a status. It gives certain problems that are obviously agent-based."
"We had some issues with the solution's OS upgrade."
"The solution can give a lot of false positives."
"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."
"The main issues are the network connection because different customers have issues with their networks. It's difficult implementing this type of solution because the network is the main feature in the architecture for these types of solutions. Tanium could improve by creating some network optimization."
"Tanium required local admin or root rights on Mac devices, which did not comply with our security policies. This made the solution less suitable for our restrictive environment."
"Any movement into a SaaS solution has challenges since the processes and data flows are not well defined. Hence, you need to build it at the same time."
"They could improve the UI."
 

Pricing and Cost Advice

"I would rate the pricing a three out of five."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."
"There is an annual license required to use this solution."
"It's an expensive solution. It would be nice if the cost were lower."
"The solution offers value for money."
"The product's pricing differs from region to region depending on negotiations and the number of endpoints."
"The solution is expensive but it's a good investment."
"It is higher than some competitors in the market."
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Top Industries

By visitors reading reviews
Manufacturing Company
19%
Computer Software Company
16%
Financial Services Firm
8%
Insurance Company
6%
Financial Services Firm
16%
Government
12%
Computer Software Company
9%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Blackberry Optics?
I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.
What is your experience regarding pricing and costs for Blackberry Optics?
CylanceOPTICS is probably priced equal to other EDRs in the market. Price-wise, considering what it has to offer, you could probably get a better product.
What needs improvement with Blackberry Optics?
The solution's contextual analysis is sometimes not very clear compared to some modern EDRs like CrowdStrike. Compared to other EDR tools, CylanceOPTICS lacks some information. It takes more time t...
What do you like most about Tanium?
Tanium’s linear-chain architecture is valuable.
What needs improvement with Tanium?
While there is always room for improvement, I am pleased with Tanium.
What is your primary use case for Tanium?
The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.
 

Overview

 

Sample Customers

Cerdant, Washoe County School District
JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life
Find out what your peers are saying about CylanceOPTICS vs. Tanium and other solutions. Updated: June 2025.
861,524 professionals have used our research since 2012.