CylanceOPTICS vs Tanium comparison

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CylanceOPTICS

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Executive SummaryUpdated on Sep 9, 2024

Tanium and CylanceOPTICS are prominent security products in the market. Tanium seems to have the upper hand as it scores higher in overall satisfaction, while CylanceOPTICS distinguishes itself with innovative features.

Features: Users appreciate Tanium's robust real-time data collection, comprehensive asset discovery, and incident response capabilities. CylanceOPTICS is recognized for advanced AI-driven threat detection, automated response, and predictive analytics.

Room for Improvement: For Tanium, users suggest enhancements in scalability, integration with third-party tools, and improved user interface. CylanceOPTICS users recommend better documentation, improved customization options, and richer reporting capabilities.

Ease of Deployment and Customer Service: Tanium's deployment is considered straightforward by users, and it has responsive customer service. CylanceOPTICS has a steeper learning curve but is supported by a reliable customer service team.

Pricing and ROI: Tanium users find the pricing reasonable, with a solid ROI due to its wide range of functionalities. CylanceOPTICS, while more expensive, is perceived as worth the investment due to its cutting-edge features and effectiveness in threat prevention.

To learn more, read our detailed CylanceOPTICS vs. Tanium Report (Updated: September 2025).

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CylanceOPTICS vs. Tanium

September 2025

Helped 869,760 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

CylanceOPTICS

Ranking in Endpoint Detection and Response (EDR)

40th

Average Rating

7.4

Reviews Sentiment

5.2

Number of Reviews

Ranking in other categories

No ranking in other categories

Tanium

Ranking in Endpoint Detection and Response (EDR)

31st

Average Rating

7.4

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Server Monitoring (6th), Vulnerability Management (25th), Endpoint Protection Platform (EPP) (34th)

Mindshare comparison

As of October 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of CylanceOPTICS is 0.3%, up from 0.2% compared to the previous year. The mindshare of Tanium is 2.3%, down from 2.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR) Market Share Distribution
Product	Market Share (%)
Tanium	2.3%
CylanceOPTICS	0.3%
Other	97.4%

Endpoint Detection and Response (EDR)

Featured Reviews

GauthamVakapalli

Account Manager at Teksalah

Provides reliable threat detection and response but requires better regional support

One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.

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NitinKushwaha

Product Manager at OakNorth

Stable product with an ability to build complex roles

We use Tanium as an EDR solution for managing end-user devices and servers The product is granular and can build complex roles compared to other EDR vendors. Tanium's dashboard UI could be similar to CrowdStrike. We have been using Tanium for two and a half years. The product is stable. I rate…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It automatically blocks the threats, helping us investigate if they harm the environment."

"CylanceOPTICS is pretty stable."

"The solution has a high level of trust in the industry."

"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."

"You can use the solution to query certain things."

"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."

"The most valuable feature is the ability to respond to zero-day and unknown threats."

"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."

More CylanceOPTICS pros

"I'm not so familiar with the tool but I like the interaction of the console to the picture. Patching is the primary model I have been focusing on for the last couple of weeks. So I have created a proof of concept environment and have been checking the available features."

"The security features are very valuable."

"When I push a quick update, it's done right away, and I can rescan immediately to confirm completion within minutes."

"The most valuable features of this solution are the consolidation of all historical data on device endpoints, security drivers, firmware, and Software version gaps."

"Tanium is a very good product and I would rate it eight or nine out of ten."

"Tanium's most valuable features are patch management, inventory, and distribution software."

"Tanium's most valuable feature is its instant discovery aspect."

"Tanium has made the process of detecting threats more proactive with its detection. So, the process is easier and more efficient."

More Tanium pros

Cons

"The reporting is very weak and not very good at all."

"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."

"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."

"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"

"The product's technical support is slow."

"It takes more time to investigate or dig up and understand what's going on."

"The product's initial setup process could be easy."

"Our customers would like to see more automation with respect to how threats are handled once they have been detected."

More CylanceOPTICS cons

"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium."

"The solution can give a lot of false positives."

"The solution lacks mobility."

"When working with Tanium, there are some older devices that haven't been patched for a long time, and certain patches are not included in Tanium. I have to search outside to download patches, create bundles, and then perform the task."

"It is not really additional functions, or the features that are needed, rather the complexity would be reduced based on the number of modules required to put together a comprehensive operational security and risk compliance model."

"They could improve the UI."

"The most painful thing is the interface. It's a bit unclear sometimes."

"I would like to have more integrations and custom plugins to input. Integration is always a big deal in a lot of different environments."

More Tanium cons

Pricing and Cost Advice

"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."

"CylanceOPTICS is probably priced equal to other EDRs in the market."

"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."

"I would rate the pricing a three out of five."

"The solution is expensive but it's a good investment."

"The solution offers value for money."

"It is higher than some competitors in the market."

"The product's pricing differs from region to region depending on negotiations and the number of endpoints."

"Tanium is a more expensive solution in Latin America than some of the competitors, such as BigFix."

"There is an annual license required to use this solution."

"It's an expensive solution. It would be nice if the cost were lower."

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Top Industries

By visitors reading reviews

Manufacturing Company

16%

Financial Services Firm

11%

Computer Software Company

11%

Comms Service Provider

Financial Services Firm

16%

Government

12%

Manufacturing Company

Computer Software Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	7
Midsize Enterprise	2
Large Enterprise	4

By reviewers
Company Size	Count
Small Business	4
Midsize Enterprise	3
Large Enterprise	10

Questions from the Community

What do you like most about Blackberry Optics?

I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none.

What is your experience regarding pricing and costs for Blackberry Optics?

In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the market—it's positioned in the medium range.

What needs improvement with Blackberry Optics?

What do you like most about Tanium?

The product is granular and can build complex roles compared to other EDR vendors.

What needs improvement with Tanium?

While there is always room for improvement, I am pleased with Tanium.

What is your primary use case for Tanium?

The primary use case for Tanium ( /products/tanium-reviews ) is compliance, patching, and inventory as part of the core functions.

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Compared 11% of the time

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Compared 7% of the time

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Compared 7% of the time

ServiceNow Discovery vs Tanium

Compared 6% of the time

BigFix vs Tanium

Compared 5% of the time

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Product Reports

Download CylanceOPTICS product report

CylanceOPTICS

October 2025

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September 2025

Overview

Our cloud-native BlackBerry® Optics provide visibility, on-device threat detection and remediation across your organization. In milliseconds. And our EDR approach effectively and efficiently hunts threats while eliminating response latency. It’s the difference between a minor security event—and one that’s widespread and uncontrolled.

BlackBerry

Tanium Endpoint Platform reduces security risk, improves agility & increases efficiency, a fundamentally new approach to endpoint security's threat detection, indicent response, vulnerability assessment and configuration compliance & with management's software distribution, asset utilization, asset inventory and patch management.

Sample Customers

Cerdant, Washoe County School District

JPMorgan Chase, eBay, Amazon, US Bank, MetLife, pwc, Cerner, Delphi, MGM Grand, New York Life