No more typing reviews! Try our Samantha, our new voice AI agent.

CylanceOPTICS vs Stellar Cyber Open XDR comparison

Sponsored
 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Sponsored
Ranking in Endpoint Detection and Response (EDR)
6th
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
114
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (4th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (1st)
CylanceOPTICS
Ranking in Endpoint Detection and Response (EDR)
54th
Average Rating
7.4
Reviews Sentiment
5.2
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Stellar Cyber Open XDR
Ranking in Endpoint Detection and Response (EDR)
58th
Average Rating
0.0
Reviews Sentiment
7.0
Number of Reviews
2
Ranking in other categories
Security Information and Event Management (SIEM) (44th), User Entity Behavior Analytics (UEBA) (28th), Network Traffic Analysis (NTA) (16th), Security Orchestration Automation and Response (SOAR) (24th), Network Detection and Response (NDR) (20th), Extended Detection and Response (XDR) (40th), Identity Threat Detection and Response (ITDR) (21st)
 

Mindshare comparison

As of July 2026, in the Endpoint Detection and Response (EDR) category, the mindshare of Cortex XDR by Palo Alto Networks is 3.6%, down from 3.9% compared to the previous year. The mindshare of CylanceOPTICS is 0.6%, up from 0.2% compared to the previous year. The mindshare of Stellar Cyber Open XDR is 1.0%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Detection and Response (EDR) Mindshare Distribution
ProductMindshare (%)
Cortex XDR by Palo Alto Networks3.6%
CylanceOPTICS0.6%
Stellar Cyber Open XDR1.0%
Other94.8%
Endpoint Detection and Response (EDR)
 

Featured Reviews

ABHISHEK_SINGH - PeerSpot reviewer
Senior Process Expert at A.P. Moller - Maersk
Gained full visibility and streamlined threat detection through behavior-based insights and AI integration
Initially, we got to have a lot of false positives when we onboarded, but nowadays it's quite smooth. We have fine-tuned our security policies and allowed different levels of policies to get rid of those false positives. Currently, we are getting a fairly good amount of incidents that are not false positives or benign, but actionable items. The process is streamlined. In the initial days, the operations used to get involved in a lot of benign and other activities, but now the process is streamlined. We are leveraging the auto-detection and remediation plans. The operations teams are now more involved in other business roles as well, not just looking into the logs and fetching out what's happening there. They have fixed a lot of things. Initially, they didn't have IAC code drift detection, cloud posture management, or security posture management, but they have those now. They purchased different vendors and did a merger with that. They have now Prisma Cloud that gets integrated and now they are working with Cortex Cloud. Everything that was negative has now been addressed, and the product altogether looks to be in a very better and mature shape now. Currently, it's more or less detecting the workloads with AI-based best practices. Since most organizations are consuming AI agents and other things, we are looking forward to seeing what other feature enhancements Palo Alto can support in that.
GauthamVakapalli - PeerSpot reviewer
Account Manager at Teksalah
Provides reliable threat detection and response but requires better regional support
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitate towards popular EDRs like CrowdStrike or Sophos, largely due to better marketing, despite BlackBerry Cylance being a superior product. The lack of marketing from distributors or vendors is a critical area where they are falling short. Apart from marketing, it would be beneficial for CylanceOPTICS to establish a dedicated team in GCC since I coordinate with the UK team to handle support. Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process. In terms of scalability, CylanceOPTICS is indeed easy to scale, but one issue I face is related to visibility; while it is scalable, the security teams struggle with limited visibility as we need to gather data from multiple sources.
Hrishiraj Bhattacharjee - PeerSpot reviewer
Founder & CEO at Team Karimganj
Correlates incidents, allows for quicker identification and helps prioritize investigations
The only challenge is, and that’s where we come into play, it’s a pretty high-tech platform. So, it’s difficult for small and medium-sized organizations to manage it on their own. It’s a very complex system. It requires a lot of expertise. All my guys who work on it have gone through certification from Stellar itself. There are three different certifications that you need to complete. Only then are you certified by Stellar to work on it. It’s a very complex platform. Not everyone can use it. A simple IT engineer or system admin won’t be able to handle it because it’s quite complex. You need to have an understanding of the industry, the subject, and the tool. So, just purchasing this tool or license and then using it on your own would be very difficult to configure and manage on a day-to-day basis. The pricing model is not suitable for small and medium companies, particularly small companies. The minimum pricing model they have is suitable for companies with more than one thousand users. So, if someone has 50 to 100 users, like typical small companies, it’s difficult for them because the cost involved is high. Stellar would charge you for those thousand users, but you do not need all those users. So what are they going to do? I guess Stellar does not want to target small companies directly and maybe relies on resellers and MSPs like us to sell it. So, that is something I would recommend changing. Otherwise, it’s a great tool, but because of the pricing model, small companies are unable to leverage the advantage of this beautiful tool. So, the pricing model should be suitable for small and medium businesses. The product currently has vulnerability monitoring and everything. But if they could also do something about vulnerability management and maybe patch management, that would be nice.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The stability of this product is very good."
"Previously, we had to install endpoint protection per machine and then scan and update, but Cortex XDR basically does that centrally and predictably, so we have more time to do day-to-day work rather than spend time chasing those endpoints."
"These days it's machine-learning technology and behavior-based analytics features that make us more secure."
"Cortex XDR alerts us on the dashboard when there's a threat, which allows us to restrict that user and helps secure our infrastructure."
"It blocks malicious files, prevents attacks, and doesn't require many updates because it is a very light application."
"It collects and caches and the knowledge of machine learning from different customers to take to the cloud, it makes it better to use for everybody, it allows for quick learning and updates and can, therefore, offer zero-day malware security, and this sharing of metadata helps make the solution very safe."
"Has great threat detection capabilities."
"The product's initial setup phase is very easy."
"The technical support personnel I interacted with were good."
"I would rate the stability a nine out of ten. I would give it a close ten as possible because, like SentinelOne, I've seen incompatibility. Whereas Cylance, I've seen none."
"Cylance seems to be able to meet our customers' requirements for the time being."
"This feature is something people should be looking into; the threat monitoring in CylanceOPTICS is very good, and while CrowdStrike has similar features, CylanceOPTICS is more cost-effective."
"CylanceOPTICS is pretty stable."
"It's pretty unintrusive"
"One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, unlike some other solutions."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"It can integrate with almost any cybersecurity tool available in the market."
"Stellar Cyber Open XDR offers these functionalities at a more affordable price, making it easier for me to position it with price-sensitive customers."
 

Cons

"The solution eats memory of the computer, unlike anything I've ever seen."
"It takes time to scan the servers and devices."
"Cortex XDR is trickier to configure than other Palo Alto products. This is one area where we are not so satisfied."
"The solution should enhance the ADR and reporting."
"It's not an ideal choice for smaller businesses, as you need a minimum of 200 endpoints to even use the solution at all."
"When it comes to core analysis, and security analysis, Cortex needs to provide more information."
"To jump from the partner to Palo Alto directly was challenging."
"The encryption is not up to the mark."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"One minor issue that somebody mentioned was that they didn't like their management console."
"False positives could be improved. Cylance picks up a lot of them."
"The reporting is very weak and not very good at all."
"Whenever a ticket is raised by one of our customers, we have to wait for responses which can take a whole day due to the time zone differences, and a local team could expedite this process."
"Too many false positives are reported."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"We have been dissatisfied with CylanceProtect and CylanceOPTICS and want to leave within the next several months. It just hasn't been an effective tool."
"I would rate the stability at about five to six. The platform requires some fine-tuning, especially when integrating data sources and creating connectors."
"Support is an issue because they have a limited number of resources."
 

Pricing and Cost Advice

"Cortex XDR by Palo Alto Networks is quite an expensive solution."
"Cortex XDR by Palo Alto Networks is an expensive solution."
"Cortex XDR's pricing is ok."
"Traps pays for itself within the first 16 months of a three-year subscription. This is attributed to OPEX savings, as security teams spent less time trying to identify and isolate malware for analysis as a result of a reduction in malware incidents, false positives, and breach avoidance."
"The price was fine."
"The price of the product is not very economical."
"Licensing for Palo Alto Networks Cortex XDR can be costly, especially when it comes to a hundred users. A license is required for each user, and the subscription must be renewed on a yearly basis."
"It has a yearly renewal."
"CylanceOPTICS is probably priced equal to other EDRs in the market."
"The pricing for CylanceOPTICS is very good; I would rate it around a nine on a scale of one to ten, with ten being the lowest. It's one of the most affordable options I've seen."
"I would rate the pricing a three out of five."
"We pay for the number of endpoints we have and that is about it. On a monthly basis, the licensing cost is $55 per user."
"It’s a single license platform."
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
902,988 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Construction Company
12%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
9%
Financial Services Firm
13%
Manufacturing Company
12%
Construction Company
11%
Healthcare Company
8%
Manufacturing Company
13%
Comms Service Provider
9%
Computer Software Company
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise21
Large Enterprise53
By reviewers
Company SizeCount
Small Business7
Midsize Enterprise2
Large Enterprise4
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. ...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions th...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface,...
What is your experience regarding pricing and costs for Blackberry Optics?
In terms of cost, I find CylanceOPTICS to be reasonable; it's not overly expensive, nor is it at the lower end of the...
What needs improvement with Blackberry Optics?
One improvement I suggest for CylanceOPTICS is more robust marketing efforts from their side. Many customers gravitat...
What is your primary use case for Blackberry Optics?
One of the main use cases for CylanceOPTICS is endpoint detection and response, which even works without internet, un...
What is your experience regarding pricing and costs for Stellar Cyber Open XDR?
Pricing is a major benefit of Stellar Cyber Open XDR. I rate it between three and four on the cost scale. It offers f...
What needs improvement with Stellar Cyber Open XDR?
I am currently evaluating Stellar Cyber Open XDR in terms of their support. I do not see any major areas for improvem...
What is your primary use case for Stellar Cyber Open XDR?
I use Stellar Cyber Open XDR ( /products/stellar-cyber-open-xdr-reviews ) as a 24/7 security monitoring tool, especia...
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
No data available
No data available
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Cerdant, Washoe County School District
Sumitomo Chemical USA, PlastiPak Packaging, University of Denver, Large California State Agency, Large Midwestern American City
Find out what your peers are saying about CylanceOPTICS vs. Stellar Cyber Open XDR and other solutions. Updated: June 2026.
902,988 professionals have used our research since 2012.