We performed a comparison between CylanceOPTICS and SonicWall Capture Client based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"This is stable and scalable."
"Ability to get forensics details and also memory exfiltration."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"It is very easy to set up. I would rate my experience with the initial setup a ten out of ten, with ten being very easy to set up."
"The features that I have found most valuable are the ability to customize it and to reduce its size. It lets you run in a very small window in terms of memory and resources on legacy cash registers."
"It's pretty unintrusive"
"Cylance is not a signature-based protection solution and instead works proactively using AI and ML models to patrol for malicious behavior."
"It is a bit early in our evaluation process to give proper feedback, although so far, the overall feedback is good."
"The most valuable feature is the ability to respond to zero-day and unknown threats."
"The initial setup was fairly straightforward. To get a large health care organization sorted, we had to create exemptions because some of the scripts and some of the automations were broken."
"It automatically blocks the threats, helping us investigate if they harm the environment."
"CylanceOPTICS is easy to use."
"The solution has a high level of trust in the industry."
"The initial setup is straightforward."
"The most valuable features of SonicWall Capture Client are CSC (Capture Security Center), RTDMI (Real-Time Deep Memory Inspection), and the deep memory inspection feature."
"Overall, what I love the most about SonicWall Capture Client is its management console. SonicWall Capture Client also has the intelligence to tell you which computer is online, what OS it uses, etc. I also found the rollback feature and SentinelOne integration valuable in SonicWall Capture Client. Rollback is a powerful feature of the solution because it's similar to locking your endpoint during an attack, so you won't have to pay the hackers, particularly during ransomware attacks. That feature in SonicWall Capture Client allows you to get back your endpoint or make your endpoint right again after an attack. I also like that it isn't complex to remove the engine error from the endpoint because you only have to provide the security key from SonicWall Capture Client, so the process is simple. It's not complex."
"SonicWall Capture Client's scalability is nice."
"The solution serves as a very stable platform."
"SonicWall Capture Client has a serial number to connect to your firewall."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The support needs improvement."
"FortiEDR can be improved by providing more detailed reporting."
"The solution is not stable."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"It takes about two business days for initial support, which is too slow in urgent situations."
"The product's technical support is slow."
"Too many false positives are reported."
"The product's initial setup process could be easy."
"The tools are ineffective. It flags a lot of things. To give you an example, it detected Google Chrome and blocked the user's access to it. That it mistook for malicious, which turned out to be a false positive."
"The technical support could be improved although it's probably better than you get with a lot of the other traditional antivirus solutions"
"The reporting is very weak and not very good at all."
"CylanceOPTICS could benefit from more granular control in the timeline-building process. Ideally, users would be able to drill deeper into the analysis rather than have the machine dictate the direction."
"Our customers would like to see more automation with respect to how threats are handled once they have been detected."
"SonicWall Capture Client could be made a little lighter than it currently is in terms of memory consumption."
"It takes technical support too long to resolve an issue."
"An area for improvement in SonicWall Capture Client is TenantCloud support. Suppose you want to implement SonicWall Capture Client. You'll have to register it on MySonicWall. Then once your SonicWall Capture Client license expires and you don't want to renew it, you can't delete it from your MySonicWall account, so that's an area for improvement."
"The vulnerability reports need to be better. Windows Defender detected some issues that SonicWall Capture Client couldn't."
"The biggest issue with SonicWall Capture Client is network latency."
"They should improve their user interface."
CylanceOPTICS is ranked 33rd in Endpoint Detection and Response (EDR) with 10 reviews while SonicWall Capture Client is ranked 45th in Endpoint Detection and Response (EDR) with 6 reviews. CylanceOPTICS is rated 7.6, while SonicWall Capture Client is rated 8.0. The top reviewer of CylanceOPTICS writes "Enables the isolation and inoculation of infected machines, offering a practical solution for dealing with threats and preventing their spread within the environment". On the other hand, the top reviewer of SonicWall Capture Client writes "A stable solution that is used for endpoint security and to protect computers from malware". CylanceOPTICS is most compared with Microsoft Defender for Endpoint, whereas SonicWall Capture Client is most compared with SentinelOne Singularity Complete, Microsoft Defender for Endpoint, CrowdStrike Falcon, Bitdefender GravityZone Enterprise Security and Cortex XDR by Palo Alto Networks. See our CylanceOPTICS vs. SonicWall Capture Client report.
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