Cybereason XDR vs Netsurion comparison

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Cybereason XDR

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Executive SummaryUpdated on Oct 8, 2024

Cybereason XDR and Netsurion are both robust cybersecurity solutions tailored for enterprise use. Although users generally prefer Netsurion for its wider feature set, they value Cybereason XDR for its affordability and support.

Features: Cybereason XDR is known for its advanced threat detection, intuitive workflows, and cost-effectiveness. Netsurion offers integrated security management, broader threat intelligence capabilities, and extensive features for holistic network security.

Room for Improvement: Cybereason XDR users seek enhanced reporting capabilities, deeper integration options, and better customization. Netsurion users mention the need for improved scalability, more flexible customization, and streamlined deployment processes.

Ease of Deployment and Customer Service: Cybereason XDR has a straightforward deployment process and a responsive support team. Netsurion's deployment is more complex but compensated by dedicated and supportive service throughout the process.

Pricing and ROI: Cybereason XDR is seen as more cost-effective, offering a solid ROI with lower setup costs. Netsurion requires a higher upfront investment but delivers substantial long-term value with its comprehensive features.

To learn more, read our detailed Cybereason XDR vs. Netsurion Report (Updated: September 2025).

Cybereason XDR vs. Netsurion

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason XDR

Ranking in Extended Detection and Response (XDR)

22nd

Average Rating

8.6

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Extended Detection and Response (XDR)

45th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (58th), Security Information and Event Management (SIEM) (56th), SOC as a Service (10th), Managed Detection and Response (MDR) (45th)

Mindshare comparison

As of October 2025, in the Extended Detection and Response (XDR) category, the mindshare of Cybereason XDR is 0.8%, up from 0.7% compared to the previous year. The mindshare of Netsurion is 0.3%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Extended Detection and Response (XDR) Market Share Distribution
Product	Market Share (%)
Cybereason XDR	0.8%
Netsurion	0.3%
Other	98.9%

Extended Detection and Response (XDR)

Featured Reviews

Peter Nowak

Business Development Manager for Cybereason at Bechtle

Integration of multiple firewalls enables advanced threat detection

The integration of data from firewalls and Active Directory is most valuable. Cybereason XDR facilitates two-way communication, where the firewall sends data to the Cybereason system, and it can communicate with the firewall to stop unwanted communication. Customers can deal with multiple types of firewalls with ease. The behavioral analytics help detect advanced threats when attackers use existing software. The multilayered protection approach, including NGAV, integrates XDR detection with antivirus to assess and counter threats effectively.

Read full review

John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration of data from firewalls and Active Directory is most valuable."

"Cybereason XDR's most useful feature is the investigation."

"The solution has an investigation feature, which is useful for building storylines."

"The integration of data from firewalls and Active Directory is most valuable."

"Netsurion has its own security operations center, where it tracks information that comes across our telemetry."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"If I were to look at logs manually, there's no way I could do that. As an example, they are 48 million logs processed a day. There is no way I could look at all 48 million of those. So, it gives me a good structure to be able to look at the different incidents which are created and do different searches."

"The most valuable feature is that we get the events: the alerts about disk space and the security reports that we get once a day, including user lockouts and the like."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

"Netsurion's 24/7 monitoring has enhanced the overall security of the company. They have someone looking at the data 24/7 who will call us as needed. If their team spots a malicious process after hours, they notify the appropriate person by phone. We get a lot of actionable threat intelligence from Netsurion. For example, if a user clicks on a malicious link in a web page and starts an unusual process that isn't on the white-list, Netsurion's team can detect it and prevent it from executing. Afterward, they'll notify us by telephone, so we can respond and clean up whatever damage has occurred."

"I think Netsurion scales well. We've gone from a small number of agents up to thousands. So I would imagine that it would continue to scale. I don't see any issue with that."

"Expediting incident response is really great."

More Netsurion pros

Cons

"The one thing we sometimes have issues with is its integration with other security applications like antiviruses."

"Cybereason's customer support could be better."

"There could be more integrations with other data sources like NDR systems."

"Customer service is rated as a five out of ten. When they work and reach the right level, they are helpful, but getting to the right person can be time-consuming."

"I would like to see a faster response when we see things like 15,000 lockouts. I really wished that I had known that on Friday afternoon rather than waiting until I got the weekly report today. By the same token, they are looking at it from the point of view that this is a system or software malfunction. This is not a bad actor repeating the exact same password three times a second. Therefore, they can tell that this is not a bad thing. However, it's not a security event but it is an operational event for me. Knowing this sort of thing would help my team and me out more because then we would be able to clear out a lot of network traffic that we didn't know was going on. So, we would like quicker updates on non-high security events."

"With version 8, there are quite a few things. The query tool was one of the big ones, and the query speed was one of the big ones, but they've made some great strides between versions 8 and 9. There were also issues in version 8 around the ability to get the data back out. It's one thing to collect data, but it's a whole other thing to be able to present it or run it in a timely manner. The old tool, depending on how far back I was looking, might even time out and I would have to run it again."

"Netsurion's SOC can be a bit too aggressive at times."

"There's always room to improve because there would be no competition if they had a perfect solution. The GUI to perform searches within the product may not be intuitive to a new user."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"Communication is always something that can be improved, but I feel that any time we've had a communication issue, it's quickly addressed when we bring those up at the monthly meetings. Usually, it's an individual that wasn't clear in the communication, it's not the process per se. You always have to be able to segregate if the process didn't work or an individual either didn't say the right thing or my people didn't understand what they were being told."

"Netsurion's threat detection and response aren't quite mature. I would expect a little more."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

More Netsurion cons

Pricing and Cost Advice

"The solution is cheaper than Microsoft Defender. It has a subscription and no standard license."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"Licensing is very easy. Our CIO takes care of the billing, but in terms of price point, he hasn't complained, so it must be good."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

"When we first got the EventTracker product, we were using SIEM Simplified. At the time they didn't call it that, but it was more of a service thing. So, there was a bit more hand-holding and getting stuff set up, along with failure reports, that they did during the first one to two years. Then, we decided that the the additional money to have someone do these daily reports wasn't terribly useful, so we discontinued that service."

"I don't know if the pricing is by the seat but we're paying about $20,000 to 25,000 a year. On top of that, we pay for the managed support services. That runs us about another $35,000 or $40,000 a year."

"Our pricing for Netsurion last year was US $52,000 per year."

"Netsurion's pricing is extremely fair and flexible. The price of their SIEM product is reasonable, and you can pay for those services you want on top of that. It wasn't cheap, but it's competitive, and we intend to renew our contract."

More Netsurion pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Extended Detection and Response (XDR) solutions are best for your needs.

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Top Industries

By visitors reading reviews

Manufacturing Company

14%

Computer Software Company

13%

Financial Services Firm

Comms Service Provider

Computer Software Company

14%

Performing Arts

13%

Government

10%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	10
Midsize Enterprise	7
Large Enterprise	7

Questions from the Community

What needs improvement with Cybereason XDR?

There could be more integrations with other data sources like NDR systems. Additionally, technical support has been slow in recent times. Enabling multifactor authentication has been problematic fo...

See all answers

What is your primary use case for Cybereason XDR?

I use Cybereason XDR for customers who don't have a SOC or managed SOC yet and want to be protected on more than their desktops. It is especially used in the manufacturing industry, yet not exclusi...

See all answers

What advice do you have for others considering Cybereason XDR?

I rate Cybereason XDR a nine out of ten. I recommend having hands-on experience and doing some threat hunting to familiarize yourself with the handling.

See all answers

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Product Reports

Extended Detection and Response (XDR)

Download Cybereason XDR product report

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Also Known As

No data available

Netsurion Managed Threat Protection, Netsurion EventTracker

Overview

Cybereason is the leader in endpoint protection, offering endpoint detection and response, next-generation antivirus, and managed monitoring services. Founded by elite intelligence professionals born and bred in offense-first hunting, Cybereason gives enterprises the upper hand over cyber adversaries.

Cybereason

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

MOTOROLA MOBILITY

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

Cybereason XDR vs. Netsurion