Cybereason Endpoint Detection & Response vs VMware Carbon Black Cloud comparison

Cybereason and VMware are both solutions in the Endpoint Detection and Response (EDR) category. Cybereason is ranked #25 with an average rating of 8.2, while VMware is ranked #44 with an average rating of 8.0. Cybereason holds a 1.0% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 89% of Cybereason users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

Cybereason Endpoint Detecti...

Read 21 Cybereason Endpoint Detection & Response reviews

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339 Comparison Views

89% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

369 Views
81 Comparison Views

93% willing to recommend

Cybereason Endpoint Detecti...

VMware Carbon Black Cloud

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Executive SummaryUpdated on Sep 9, 2024

Cybereason Endpoint Detection & Response and VMware Carbon Black Cloud are two leading products in the endpoint detection and response market. Users find Cybereason more satisfying for its user experience and comprehensive support, while VMware Carbon Black Cloud is chosen for its advanced features.

Features: Cybereason Endpoint Detection & Response is known for its intuitive design, robust detection capabilities, and active monitoring. VMware Carbon Black Cloud provides advanced threat hunting features, machine learning integration, and enhanced threat detection capabilities.

Room for Improvement: Cybereason Endpoint Detection & Response needs to improve reporting and analytics for deeper insights, better integration with third-party tools, and finer control configurations. VMware Carbon Black Cloud users desire improvements in integration with third-party tools, enhanced control configurations, and better analytics.

Ease of Deployment and Customer Service: Cybereason Endpoint Detection & Response is straightforward to deploy with responsive customer service for quick setup and issue resolution. VMware Carbon Black Cloud has a more complex setup process and requires better customer support response times.

Pricing and ROI: Cybereason Endpoint Detection & Response is valued for its cost-effectiveness and ROI. VMware Carbon Black Cloud, though more expensive, is considered worth the investment due to its advanced features and capabilities.

To learn more, read our detailed Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud Report (Updated: June 2025).

Buyer's Guide

Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

June 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cybereason Endpoint Detecti...

Ranking in Endpoint Detection and Response (EDR)

25th

Average Rating

8.0

Reviews Sentiment

7.9

Number of Reviews

Ranking in other categories

Endpoint Protection Platform (EPP) (36th)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

44th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (7th)

Mindshare comparison

As of June 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of Cybereason Endpoint Detection & Response is 1.0%, down from 1.2% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

AtulChaurasia

Operational Technical Security at Metro Bank

Scalable platform with intuitive features for detecting malicious files

The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."

"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."

"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."

"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."

"The initial setup was straightforward."

"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."

"What I find most valuable is the clarity of the platform."

"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."

More Cybereason Endpoint Detection & Response pros

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"Integration and scalability are the most valuable."

"The enhanced logging and data analysis of the incident response and investigation components allowed us to quickly identify and resolve security issues before they could spread."

"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."

"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

More VMware Carbon Black Cloud pros

Cons

"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."

"They need to improve their technical support services."

"Cybereason does not have sandbox functionality."

"It initially took some time to deploy."

"There is room for improvement in the product features related to device control, particularly USB management."

"The product's reporting isn't great."

"The reporting feature needs improvement."

"It should be more stable, and the sensor needs improvement in terms of connectivity."

More Cybereason Endpoint Detection & Response cons

"The solution's support could be improved."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"It's not highly available, so you have to have a core server. If the primary server goes down, you need a new one. It's not available at the same time, however. It's not automatically swapped from one server to another."

"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."

"It's not simple."

"They need to improve the batch console. It needs more capabilities. We are limited by the ones it provides..."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."

"This product is somewhat expensive and should be cheaper."

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."

"In terms of cost, this is a good choice for our needs."

"In terms of pricing, it's a good solution."

"I had to go through a third-party to purchase it, which I wasn't really pleased about."

"The pricing is manageable."

"I do not have experience with the licensing of the product."

More Cybereason Endpoint Detection & Response pricing and cost advice

"The solution is very inexpensive so there is great cost savings to using it."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"You need to pay for the licensing of the product. The pricing is costly."

"Pricing for this solution could be made lower."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

"VMware Carbon Black Cloud is an expensive solution."

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Top Industries

By visitors reading reviews

Computer Software Company

16%

Financial Services Firm

11%

Manufacturing Company

Government

Computer Software Company

16%

Healthcare Company

10%

Real Estate/Law Firm

10%

Financial Services Firm

10%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?

Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...

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What is your primary use case for Cybereason Endpoint Detection & Response?

We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...

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What do you like most about Cybereason Endpoint Detection & Response?

The interface is user-friendly.

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What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

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Compared 15% of the time

SentinelOne Singularity Complete vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Microsoft Defender for Endpoint vs Cybereason Endpoint Detection & Response

Compared 10% of the time

Fortinet FortiEDR vs Cybereason Endpoint Detection & Response

Compared 5% of the time

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Splunk SOAR vs VMware Carbon Black Cloud

Compared 34% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 24% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 23% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 20% of the time

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Product Reports

Buyer's Guide

Cybereason Endpoint Detection & Response

June 2025

Cybereason Endpoint Detection & Response report

Download Cybereason Endpoint Detection & Response product report

Buyer's Guide

VMware Carbon Black Cloud

May 2025

Download VMware Carbon Black Cloud product report

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond

Carbon Black CB Response

Overview

Cybereason's Endpoint Detection and Response platform detects in real-time both signature and non-signature-based attacks and accelerates incident investigation and response. Cybereason connects together individual pieces of evidence to form a complete picture of a malicious operation.

Cybereason

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital

ALLETE belk

Buyer's Guide

Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

June 2025

Free Report: Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud

Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud and other solutions. Updated: June 2025.

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