We performed a comparison between Cybereason Endpoint Detection & Response and VMware Carbon Black Cloud based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability is very good."
"We have FortiEDR installed on all our systems. This protects them from any threats."
"Fortinet is very user-friendly for customers."
"The price is low and quite competitive with others."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"The setup is pretty simple."
"I like FortiClient EMS. FortiEDR has a lot of great features like lockdown mode, remote wipes, and encryption. I can set malware outbreak policies and controls for detecting abnormalities. You can also simulate phishing attacks."
"Fortinet FortiEDR's scalability is quite good, and you can add licenses to the solution."
"We didn't have the visibility that we now have. It has increased our visibility by a lot. So, we put a lot more time into really looking at our environment and what is happening throughout our different networks. It has increased our visibility by around fivefold."
"The initial setup was easy and straightforward."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"The initial setup is not overly complicated."
"The dashboard is very good and you can consider it as an interactive UI."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"For me, the technical support is good."
"The market information they gather from the community is really good. Their configuration capabilities are good."
"We also took full advantage of its incident response reporting capabilities to act as a “black box” for our infrastructure around strings of suspicious activity. The reporting and incident response capabilities were incredibly helpful during active security concerns."
"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."
"The most valuable feature is its ability to seek out abnormal activity and to create alerts."
"Threat hunting is the most valuable feature of VMware Carbon Black Cloud."
"Setting up and managing the setup for this solution is okay. It is stable, scalable, and it runs just fine. No issues with technical support."
"The ability to quickly isolate a system from the network, while still being able to perform some forensics and mitigation work remotely, was of great value to us since we had many mobile and distributed systems."
"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."
"We'd like to see more one-to-one product presentations for the distribution channels."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution should address emerging threats like SQL injection."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Cannot be used on mobile devices with a secure connection."
"The security should be strong for the cloud. Some applications are on-prem and some are on the cloud. Fortinet should also have strong security for the cloud. There should be more security for the cloud."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"Ad hoc higher-level reporting to senior management can be improved or can be implemented. That's definitely an area of improvement that they need to focus on."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"The network coverage becomes an issue most of the time."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"Cybereason does not have sandbox functionality."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"They need to improve their technical support services."
"The dashboard should be more user-friendly."
"Technical support for the solution should be improved because there is a scarcity of support teams in the Middle East."
"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."
"The cloud console has a lot of bugs and issues in the analysis part."
"It's not simple."
"The threat intelligence feed could use some fine tweaking."
"Training and education for both partner and customer, including product marketing need to be improved."
"The solution can only handle about 500 bans or blocks."
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Cybereason Endpoint Detection & Response is ranked 37th in Endpoint Detection and Response (EDR) with 19 reviews while VMware Carbon Black Cloud is ranked 28th in Endpoint Detection and Response (EDR) with 18 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while VMware Carbon Black Cloud is rated 8.4. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of VMware Carbon Black Cloud writes " Shows promise for endpoint detection and response, with room for improvement in complexity and pricing ". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete, whereas VMware Carbon Black Cloud is most compared with VMware Carbon Black Endpoint, Fidelis Elevate, Splunk SOAR and Palo Alto Networks Cortex XSOAR. See our Cybereason Endpoint Detection & Response vs. VMware Carbon Black Cloud report.
See our list of best Endpoint Detection and Response (EDR) vendors.
We monitor all Endpoint Detection and Response (EDR) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.