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Cybereason Endpoint Detection & Response vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
34th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (23rd)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
31st
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of May 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.6%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Chad Kliewer - PeerSpot reviewer
We can make more informed decisions on whether an action is malicious
The ease of use and dashboards are improving. We came in at a time when they were developing a new dashboard screen. Therefore, we have had some confusing times between the old and new dashboards. Knowing how the new one works, I have seen vast improvements with it. While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper. They are improving on this because I have seen some improvements in the user interface that helps with this. Part of it was moving two different screens into one, merging the two together. It is very good, but it is very technically detailed and would be harder for an entry-level person to decipher. However, improvements are being made. It leverages indicators of behavior to help us remediate faster against attacks. Sometimes, I wish there was more detail on why they consider it malicious.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What I find most valuable is the clarity of the platform. It is very straightforward."
"The initial setup was straightforward."
"What I like most about Cybereason Endpoint Detection & Response is the support because the support is good. The solution is also easy to use, and it has a dashboard. Everything is good, and there's no problem with it."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"They do a very good job of providing multi-stage visualizations of malicious operations that immediately show all attack details across all devices and users. Since it is MalOp-centric model, you can see if there has been a similar operation across multiple machines. If it is the same thing appearing on multiple machines, you see all the machines and users affected in one screen."
"What I find most valuable is the clarity of the platform."
"The solution is efficient."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The most valuable features are the DLP and anti-virus functionality."
"Installation is easy."
"Trend Micro has consistently been recognized as a leader for endpoint security on Gartner, which has been our top priority. Based on my personal experience, we encountered fewer ransomware attacks for Trend Micro customers in Sri Lanka."
"The administration through the cloud is valuable."
"The most valuable feature of the solution is its simplicity."
"The stability is good and I like the level of performance I can get."
"We do get notifications, which are helpful."
"The antivirus signature is valuable."
 

Cons

"I feel that the product lacks reporting features and needs improvement."
"Its Microsoft PowerShell protections still need some compatibility improvements. We have run across just a few. It is compatible with 90% of what we have in our network, but there is that 10% that we are still struggling with as far as compatibility with the type of PowerShell scripts needed to run our day-to-day business."
"The reporting feature needs improvement."
"The integration with Microsoft solutions and Microsoft capabilities needs to be improved."
"There can be problems with the EDI."
"The deployment on individual endpoints is more geared toward larger organizations. It might prove to be a bit too complicated for a smaller organization. You need to know what you're doing when you're deploying the sensor."
"There is room for improvement in the product features related to device control, particularly USB management."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"The solution could be more stable and secure."
"Enhanced capability to detect and protect against various malicious programs would be beneficial."
"This product is not very simple and in fact, kind of hard for some people to understand."
"The only drawback to this solution is that it needs different products for different types of clients, and it would be better to have a single agent for all of the products."
"There are no data loss prevention features."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
 

Pricing and Cost Advice

"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"In terms of pricing, it's a good solution."
"The pricing is manageable."
"This product is somewhat expensive and should be cheaper."
"I do not have experience with the licensing of the product."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"In terms of cost, this is a good choice for our needs."
"The product pricing for PCs is reasonable, but server security can be expensive."
"The solution is a little expensive. However, they can reduce the price for competition. There are different licensing models."
"Trend Micro Smart Protection is more costly than competitor solutions"
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"There is an annual subscription license on it. In the next release, there might be monthly payment options. So, people might be able to get it through AWS in the future, but right now for on-prem, it is annual."
"In terms of licensing cost, it falls within the average range compared to competitors, almost 7 out of 10."
"Whether something is affordable or pricy, is relative. It depends on the value an institution has attached to a capability. For us, security is a premium requirement, I can't say a solution is pricey if we are able to afford it and run it for seven years, I would say it's affordable."
"The cost seems competitive."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Manufacturing Company
11%
Government
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Trend Micro Smart Protection and other solutions. Updated: April 2025.
850,349 professionals have used our research since 2012.