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Cybereason Endpoint Detection & Response vs Trend Micro Smart Protection comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cybereason Endpoint Detecti...
Ranking in Endpoint Protection Platform (EPP)
36th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
21
Ranking in other categories
Endpoint Detection and Response (EDR) (25th)
Trend Micro Smart Protection
Ranking in Endpoint Protection Platform (EPP)
32nd
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of June 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cybereason Endpoint Detection & Response is 0.8%, down from 1.2% compared to the previous year. The mindshare of Trend Micro Smart Protection is 0.7%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

AtulChaurasia - PeerSpot reviewer
Scalable platform with intuitive features for detecting malicious files
The initial setup process is straightforward. We have to install the agent, create a package, and deploy it on servers. It has a prebuilt console managed by the cloud team of Cybereason. We don't have to worry about the console and concentrate on endpoint implementation. It takes ten days to deploy it on 10,000 devices.
Amey Darekar - PeerSpot reviewer
Offers centralized security management and flexibility
The improvements required in the product depend on how it is used, meaning it can be used for endpoint security or email and collaboration security. The web gateway is used along with anti-malware, advanced protection, URL filtering, application control, and data protection. I don't have any improvements to suggest in the tool as of now, and not at least for now, as per my security assessment. There are certain concerns with the product's stability, so it is an area where improvements are required.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The interface is user-friendly."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"Cybereason absolutely enables us to mitigate and isolate on the fly. Our managed detection response telemetry has dropped dramatically since we began using it. It's very top-of-mind. We were running some tabletop exercises and none of the detections were getting triggered by the managed security services provider. So we needed to find a solution that would trigger high-fidelity alerts. That was Cybereason and it dramatically changed our landscape from the detection and response perspective."
"The initial setup was easy and straightforward."
"The initial setup is not overly complicated."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"The initial setup process is straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"The solution has multiple modules within a single agent deployment."
"The solution integrates well with other Trend Micro products."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"The most valuable features of the solution are ransomware protection, device control, and DLP."
"Helps with vulnerability and patch management, making it easier to provide top-notch services to our customers."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"Your workstation doesn't slow down, unlike when you use Symantec, for example."
"The configuration is easy."
 

Cons

"I feel it is a shame that I cannot create groups of groups with inheritance."
"I would like to see improvements on the operational side, specifically in grouping."
"They need to improve their technical support services."
"The product's reporting isn't great."
"Cybereason does not have sandbox functionality."
"There is room for improvement in the product features related to device control, particularly USB management."
"What needs to improve in Cybereason Endpoint Detection & Response and what I'd like to see in its next release is a centralized dashboard that allows you to view what is there, similar to what's on Symantec Endpoint Protection Manager: a beautiful display and reporting. Cybereason Endpoint Detection & Response has to start with the compliance, the homepage, etc. Everything should be there and should be customizable. The options should be there. The tool is very good currently, but visibility for IT administrators is lacking and needs to be worked on."
"It should be more stable, and the sensor needs improvement in terms of connectivity."
"We were considering switching to SentinalOne because it has pre-detection, and Trend Micro does not offer this; it's something the solution should add."
"There are no data loss prevention features."
"The dashboard or console of Trend Micro Smart Protection should be easier to comprehend"
"This product would be improved if it had more monitoring capabilities so that it could stop threats before they break into the network and damage it."
"There are certain concerns with the product's stability, so it is an area where improvements are required."
"Sometimes, the tool bases its actions on behaviour, and we lack a policy learning mechanism. If Trend Micro Smart Protection introduced an AI model, its protection capabilities would be enhanced. I used a different browser once, which may have prevented protection. Another time, our own ISP was added to the blacklist, and it took the support team two business days to resolve it."
"I've not explored all of the features up to now. I still need to see all of the features implemented first to be able to see if anything is missing. However, as of right now, it's working very well for us."
"Smart Protection could be more compatible with older operating systems like Windows XP and Windows 2000. Some of our clients have requested that."
 

Pricing and Cost Advice

"On a scale of one to ten, where one is cheap and ten is expensive, I rate the pricing an eight."
"I had to go through a third-party to purchase it, which I wasn't really pleased about."
"We considered a few other solutions. Some were ridiculously overpriced, while others didn't have solutions for Mac endpoints. That was a deal-breaker because most of our organization is on Mac. It came down to two vendors: Cybereason and another. They had similar pitches and almost identical approaches, but in the end, Cybereason gave us the best value for our money."
"The pricing is manageable."
"This product is somewhat expensive and should be cheaper."
"I do not have experience with the licensing of the product."
"Though it is not the cheapest solution but it fits our budget. We pay an annual licensing fee."
"In terms of cost, this is a good choice for our needs."
"Its price is fine. Price-wise, it is competitive with any other vendor."
"Our organization has paid licensing for three years, which averaged about $4.00 USD per user. We've been satisfied with the licensing. It's quite reasonable."
"The solution is a little bit expensive in comparison to other traditional tools."
"A yearly price has to be paid. I rate the pricing an eight out of ten."
"The product is not very expensive."
"The licensing is on a yearly basis and I believe our organization paid about $2,000/year. However, it's been a while since I looked at the pricing and we no longer use the solution."
"We pay for the solution on a yearly basis. We pay approximately 100 Euros a year per user. There are no additional fees above this."
"The product pricing for PCs is reasonable, but server security can be expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
11%
Manufacturing Company
8%
Government
6%
Computer Software Company
15%
Manufacturing Company
12%
Financial Services Firm
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cybereason Endpoint Detection & Response?
Comparison with other products showed it be cheaper than some larger competitors. Set up cost for us were cheaper as we already had users experienced with the product in other business units. Initi...
What is your primary use case for Cybereason Endpoint Detection & Response?
We use it to improve detection in the whole industrial sector. We are a big energy company. Across multiple endpoints, we deploy the EDR to secure all, improve detection, and also attempt to automa...
What do you like most about Trend Micro Smart Protection?
The tool offers centralized security management. The tool's deployment is flexible.
What is your experience regarding pricing and costs for Trend Micro Smart Protection?
I'm not involved in licensing, so I have no idea of the cost. However, their pricing is comparable to CrowdStrike. None of these solutions are cheap.
What needs improvement with Trend Micro Smart Protection?
The dashboard could be easier to manage. We've experienced compatibility issues with Windows endpoint protection. More support for malware and botnets would be beneficial.
 

Also Known As

Cybereason EDR, Cybereason Deep Detect & Respond
Trend Micro Smart Protection Complete
 

Overview

 

Sample Customers

Lockheed Martin, Spark Capital, DocuSign, Softbank Capital
Atma Jaya Catholic University of Indonesia, Blekinge County Council, Bulgarian American Credit Bank, Cancer Research UK, Delacour, Evalueserve, Gulftainer, Hiroshima Red Cross Hospital & Atomic-bomb Survivors Hospital, Mazda Motor Logistics Europe, MEDHOST, Nikigolf, Ochsner Health System, SIAX Computing Solutions, Tegen
Find out what your peers are saying about Cybereason Endpoint Detection & Response vs. Trend Micro Smart Protection and other solutions. Updated: June 2025.
859,129 professionals have used our research since 2012.