We performed a comparison between Cybereason Endpoint Detection & Response and Trend Micro Smart Protection based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Protection Platform (EPP) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The console is easy to read. I also like the scanning part and the ability to move assets from one to the other."
"Ability to get forensics details and also memory exfiltration."
"Having all monitoring, response, tracking, and mitigation tools in one dashboard provides our analysts and SOC team with a comprehensive view at a glance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"The setup is pretty simple."
"The product's initial setup phase is very easy."
"Fortinet has helped free up around 20 percent of our staff's time to help us out."
"The product detects and blocks threats and is more proactive than firewalls."
"The initial setup was easy and straightforward."
"The dashboard is very good and you can consider it as an interactive UI."
"Immediately we can pick up the computers in the network if any malicious operation that is triggered."
"The most valuable feature is the capability of the command used by the machine so that we see the kind of performance that is running."
"I haven't had any issues with the solution. Stability-wise, I rate the solution a ten out of ten."
"Cybereason's threat hunting and investigation are the most valuable features. Threat hunting is a user-friendly feature that keeps you safe. Investigation offers an added value that I haven't seen with other EDR services. It allows you to find specific policy problems within your environment."
"Their EDR solution, the ability to mitigate issues through their command line, is probably the best feature that we've had. We use that all the time. It's very useful for doing investigations."
"The interface is user-friendly."
"The most valuable features of Trend Micro Smart Protection are the email gateway and R & D which have contributed to their additional capability and development."
"The administration through the cloud is valuable."
"The most valuable features are the behavior monitoring, behavior analysis, and web reputation service."
"The configuration is easy."
"The antivirus signature is valuable."
"The stability is good and I like the level of performance I can get."
"The scalability works well."
"We haven't had any compatibility issues. It's quite stable and it's a good tool in preventing actual viruses or malware."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"I would like the solution to extend beyond endpoint protection and include other attack surfaces such as other network components."
"The solution's installation from a central installation server could be improved because the engineers had a little bit of trouble getting it installed from a central location."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"FortiEDR can be improved by providing more detailed reporting."
"The amount of usage, the number of details we get, or the number of options that can be tweaked is limited in comparison to that with other EDR solutions"
"We find the solution to be a bit expensive."
"We've encountered challenges during API deployment, occasionally resulting in unstable environments."
"Compared to our previous endpoint, we have a lot more false positives and a lot more duplication of alerts. So we're chasing more alerts."
"They need to improve their technical support services."
"While the product is very good, there are still some areas for improvement. The initial triage area could be a bit simpler. They get into the weeds real fast; it gets very detailed very fast. I am still looking for an easier triage layer on top with the ability to dig deeper."
"The product's reporting isn't great."
"The reporting feature needs improvement."
"Cybereason does not have sandbox functionality."
"It initially took some time to deploy."
"The network coverage becomes an issue most of the time."
"There are no data loss prevention features."
"There is room for improvement to make it better for customers."
"The web filtering could be improved."
"Trend Micro Smart Protection could improve the false positive with some integrations with other solutions and automated reporting. The reports should allow the user to set up some customer trigger alerts instead of the user having to look at the report manually. Additionally, the responses from sender detection and response feature could improve."
"Documentation-wise, they are a disaster. If you want to know something about Trend Micro, you will not find anything useful from Trend Micro themselves. You have to basically dig some blog, or you need to seek some expert to help you understand what they are offering. I have never seen such a good product with such disastrous documentation. Feature-wise, almost all vendors are providing the same features, but it is all about the integration. For example, Trend Micro is promoting their endpoint protection suite, but they never mention about the integration that they are offering with their EDR solution. They are treating each product as a separate island, and you don't know much about their integration. It would be good if they can focus on integration."
"Trend Micro Smart Protection needs to improve its compliance features to cover more domains, such as BCIDSS rules. Enhancements in this area would enable quicker and more comprehensive compliance reporting."
"The solution’s technical support is not very good and could be improved."
"The solution's device control options are not too beneficial."
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Cybereason Endpoint Detection & Response is ranked 42nd in Endpoint Protection Platform (EPP) with 19 reviews while Trend Micro Smart Protection is ranked 31st in Endpoint Protection Platform (EPP) with 38 reviews. Cybereason Endpoint Detection & Response is rated 8.0, while Trend Micro Smart Protection is rated 8.0. The top reviewer of Cybereason Endpoint Detection & Response writes "It has helped us become more knowledgeable about our environment and aware of threats". On the other hand, the top reviewer of Trend Micro Smart Protection writes "Offers strong, all-around cybersecurity but is expensive". Cybereason Endpoint Detection & Response is most compared with CrowdStrike Falcon, Microsoft Defender for Endpoint, Cortex XDR by Palo Alto Networks, Darktrace and SentinelOne Singularity Complete, whereas Trend Micro Smart Protection is most compared with Trend Micro Apex One, Check Point Harmony Endpoint, Microsoft Defender for Endpoint, CrowdStrike Falcon and Fortinet FortiClient. See our Cybereason Endpoint Detection & Response vs. Trend Micro Smart Protection report.
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