We performed a comparison between CyberArk Privileged Access Manager and Symantec Siteminder based on real PeerSpot user reviews.Find out in this report how the two Privileged Access Management (PAM) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI.
"The password vault and session monitoring are useful."
"The technical support for this solution is very good. If I was to rate it on a scale of one to five, I would give it a five."
"The solution is stable."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"Within the solution, I love the fact that everything is recorded. The configuration capabilities are great, too."
"The solution is scalable."
"It is a central repository. Therefore, if someone needs to access a server, then they go through CyberArk PAM. It provides a secure way to do this and CyberArk PAM records everything. For example, if you are connecting to a Linux server, then once you get into the Linux server and if it is integrated with CyberArk, it will automatically start recording everything that is being done. In most banks, seeing the recordings is very useful. If there are any gaps or something has happened which shouldn't have happened, then we can check the logs and videos. So, it gives security, in a robust manner, to the organization."
"We found the initial setup to be easy."
"It's quite scalable."
"A valuable feature of Siteminder is the way it handles bulk traffic. The features it has, in terms of routing the traffic and load balancing, are good."
"The solution is easy to use for our managers."
"The solution could improve by adding more connectors."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"The support services could act faster when people reach out to resolve issues."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"The major pain point that we have is the capacity of CyberArk due to the sheer volume of NPAs that we are managing. We are a large organization and we have hundreds of thousands of non-personal accounts to manage. We have already found out that there are certain capacity limitations within CyberArk that might introduce performance issues. From my perspective, something that would be valuable would be if the vault could hold more passwords and be more scalable."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"We would, of course, always prefer it if the pricing was cheaper."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"The support could be faster."
"The technical support could be better."
"An area Siteminder could improve on is that there are a few limitations, in terms of new protocols for OpenID. If I want to have different scopes, the features are limited. They also do not have APIs exposed, which is a major drawback. API is a feature I would like to see included in the next release."
CyberArk Privileged Access Manager is a next-generation solution that allows users to secure both their applications and their confidential corporate information. It is extremely flexible and can be implemented across a variety of environments. This program runs with equal efficiency in a fully cloud-based, hybrid, or on-premises environment. Users can now protect their critical infrastructure and access it in any way that best meets their needs.
CyberArk Privileged Access Manager possesses a simplified and unified user interface. Users are able to manage the solution from one place. The UI allows users to view and manage all of the information and controls that administrators need to be able to easily access. Very often, management UIs do not have all of the controls and information streamlined in a single location. This platform provides a level of visibility that ensures users will be able to view all of their system’s most critical information at any time that they wish.
Benefits of CyberArk Privileged Access Manager
Some of CyberArk Privileged Access Manager’s benefits include:
Reviews from Real Users
CyberArk Privileged Access Manager’s software stands out among its competitors for one very fundamental reason. CyberArk Privileged Access Manager is an all-in-one solution. Users are given the ability to accomplish with a single platform what might usually only be accomplished with multiple solutions.
PeerSpot users note the truly all-in-one nature of this solution. Mateusz K., IT Manager at a financial services firm, wrote, "It improves security in our company. We have more than 10,000 accounts that we manage in CyberArk. We use these accounts for SQLs, Windows Server, and Unix. Therefore, keeping these passwords up-to-date in another solution or software would be impossible. Now, we have some sort of a platform to manage passwords, distribute the inflow, and manage IT teams as well as making regular changes to it according to the internal security policies in our bank."
Hichem T.-B., CDO & Co-Founder at ELYTIK, noted that “This is a complete solution that can detect cyber attacks well. I have found the proxy features most valuable for fast password web access.”
Symantec® SiteMinder is designed to secure the modern enterprise through a unified access management platform that applies the appropriate authentication mechanism to positively identify users; provides single sign-on and identity federation for seamless access to any application; enforces granular security policies to stop unauthorized access to sensitive resources; and monitors and manages the entire user session to prevent session hijacking. Finally, Symantec SiteMinder is battle-tested and has been deployed in the largest IT environments in the world.
CyberArk Privileged Access Manager is ranked 1st in Privileged Access Management (PAM) with 38 reviews while Symantec Siteminder is ranked 10th in Single Sign-On (SSO) with 3 reviews. CyberArk Privileged Access Manager is rated 8.2, while Symantec Siteminder is rated 8.4. The top reviewer of CyberArk Privileged Access Manager writes "Lets you ensure relevant, compliant access in good time and with an audit trail, yet lacks clarity on MITRE ATT&CK". On the other hand, the top reviewer of Symantec Siteminder writes "Useful for single sign-on and handles bulk traffic well". CyberArk Privileged Access Manager is most compared with Azure Active Directory (Azure AD), Cisco ISE (Identity Services Engine), Delinea Secret Server, WALLIX Bastion and SailPoint IdentityIQ, whereas Symantec Siteminder is most compared with Okta Workforce Identity, Azure Active Directory (Azure AD), PingFederate, ForgeRock and Symantec VIP Access Manager. See our CyberArk Privileged Access Manager vs. Symantec Siteminder report.
We monitor all Privileged Access Management (PAM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.