

Workspace ONE UEM and CyberArk IGA Powered by Zilla compete in the enterprise device management and identity governance categories. Workspace ONE UEM has an advantage in device management capabilities and platform support, while CyberArk IGA stands out for its security and compliance features.
Features: Workspace ONE UEM impresses with extensive device management, adaptive application deployment, and secure data handling. It provides cross-platform support including VR and automation through REST APIs. CyberArk IGA excels in securing privileged access, offering AI-driven compliance features and streamlined auditing, which enhances security and simplifies compliance processes.
Room for Improvement: Workspace ONE UEM could improve its integration with Microsoft products, customization flexibility, and support services. Cost efficiency and implementation ease also need enhancement. CyberArk IGA could benefit from interface upgrades, reporting customization, and improved integration with legacy systems, along with better automated de-provisioning processes.
Ease of Deployment and Customer Service: Workspace ONE UEM supports hybrid and cloud deployments but receives mixed reviews on customer service quality. CyberArk IGA focuses on seamless cloud deployment and generally satisfactory technical support, though improvements in complex environment support could enhance user satisfaction.
Pricing and ROI: Workspace ONE UEM is perceived as costly, prompting some users to question its value relative to competitors like Microsoft, despite potential returns in security and flexibility. CyberArk IGA offers fair pricing reflective of its capabilities, though per-administrator pricing could escalate costs. Effective implementations typically provide noticeable returns on investment.
Any deployment takes time to mature, and CyberArk IGA Powered by Zilla does provide benefits immediately in terms of quick adoption of finding out the privileged access identities by running through their crawler.
Return of investment has been seen in fewer employee count needed to manage the access and role, which can be a very tedious task in a huge enterprise business.
CyberArk IGA Powered by Zilla saves me almost twenty to forty percent of my time in reducing all kinds of tasks.
Most of the time, they manage to provide a solution within two to three days, making their support highly rated and effective.
The type of support agreement or contract you have with them determines the level of support provided.
When I send a request, they respond, but getting an actual time slot to work with the customer to resolve the issue sometimes delays.
Support responds immediately, but I see that some engineers are new or they don't have experience collecting logs, so they take two to three days to come back.
The support side has recently become weaker compared to what it used to be with VMware.
For larger environments using CyberArk IGA Powered by Zilla, scalability depends on the integration environment being implemented and the skill set behind it.
It is quite scalable, and we can definitely scale up or scale down.
CyberArk IGA Powered by Zilla works well for scalability as it supports distributed environments and integrates with cloud platforms, making it useful for hybrid and cloud setups.
As long as you are maintaining the patches and upgrades in time, the vault, which is the main central component, is very good.
CyberArk IGA Powered by Zilla is quite stable, with no experience of data breaches or leakage.
I rate the stability of CyberArk IGA Powered by Zilla as very high, around nine to ten.
Careful consideration should be given when deciding about use cases and reaching out to the customer support team to check out the product compatibility and the integration with the end application that you may have in your environment before making a buying decision.
Integrating CyberArk IGA Powered by Zilla with banking applications such as T24 is very tough to accomplish.
I would suggest enhancing the reporting functionality of CyberArk IGA Powered by Zilla, as it could benefit from more customization or advanced filtering for auditing purposes.
Another concern is that support is getting reduced by Workspace ONE; some customers are saying there are support issues on Workspace ONE right now.
The documentation is not comprehensive compared to other VMware solutions or Microsoft documentation.
The Zilla-powered module entry level may cost up to $45,000 per year, depending on how many applications and the user access is needed.
My experience with the licensing cost shows that CyberArk is never reasonable on pricing.
Opting for multi-year subscriptions can be more economical.
The best feature is definitely the AI component, which includes evidence generation for audit and compliance, addressing one of our biggest challenges.
The functionalities of CyberArk PAM include monitoring of activities, which are recorded live for auditing purposes, and it integrates into almost every environment seamlessly.
We definitely achieved a lot in terms of security, mitigating business risk across all assets, saving time, and reducing the risk of account compromise and access compromise.
In UEM, the most helpful part of Windows Management is the baseline policy and central script; using this, you can replace all the AD GPO policy.
In terms of assessing the capability of Workspace ONE UEM in maintaining compliance across all endpoints, that's a very handy feature set.
| Product | Mindshare (%) |
|---|---|
| CyberArk IGA Powered by Zilla | 1.5% |
| Workspace ONE UEM | 1.7% |
| Other | 96.8% |


| Company Size | Count |
|---|---|
| Small Business | 3 |
| Midsize Enterprise | 1 |
| Large Enterprise | 7 |
| Company Size | Count |
|---|---|
| Small Business | 40 |
| Midsize Enterprise | 22 |
| Large Enterprise | 60 |
CyberArk IGA Powered by Zilla is designed to streamline identity governance and administration by automating access controls and compliance processes, enhancing security and efficiency.
Known for its robust capabilities, CyberArk IGA Powered by Zilla offers comprehensive identity governance that simplifies policy enforcement and compliance management. It enables organizations to efficiently manage user access, reducing risks and ensuring secure operations. By leveraging automation, it minimizes manual tasks and enhances productivity.
What are the key features?
Which benefits or ROI should users consider?
CyberArk IGA Powered by Zilla is implemented across industries such as finance and healthcare, where regulatory compliance and data protection are critical. It helps organizations enhance their security postures while ensuring compliance with industry standards.
Workspace ONE UEM is a comprehensive platform for centralized device management offering advanced security and seamless integration. It's ideal for managing mobile and IoT devices, providing centralized administration capabilities for businesses.
Workspace ONE UEM stands out due to its user-friendly interface and extensive multi-platform support. It provides policy-driven device control, advanced application and content management, and secure remote access. Its excellent third-party integration and strong security measures make it particularly beneficial for managing devices across different platforms. The platform is tailored for businesses looking for scalable solutions that support BYOD policies, application deployment, and user authentication. While praised for stability and comprehensive features like email management, there are calls for improved integration with Active Directory and better pricing strategies.
What are the most important features?Organizations across industries implement Workspace ONE UEM for its sophisticated management strategies, critical in sectors like healthcare for secure patient data management, finance for compliance, and education for supporting diverse device policies. Its integration capabilities make it essential for sectors requiring stringent security and seamless operational workflows.
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