We performed a comparison between CyberArk Identity and PingID based on real PeerSpot user reviews.
Find out what your peers are saying about Microsoft, Cisco, Auth0 and others in Single Sign-On (SSO)."The most valuable feature of CyberArk Identity is the adaptive interface."
"The initial setup of CyberArk Identity was straightforward."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients."
"The most valuable features of CyberArk Identity are its ability to control access to administrative staff."
"The setup, via cloud, is simple."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"I like the RBAC (Role-Based Access Control). It basically involves defining various roles, and then simply assigning those roles to users."
"We use the product to run different reports."
"I find the auto-discovery feature the most valuable. It helps us automate a lot of things using a single password across applications."
"The only feature we were looking for in PingID was SSO integration with our existing web app."
"What I like best about PingID is that it's very user-friendly. PingID is well-built as a developer tool and regularly upgrades and updates via patches. I also like that PingID has clear documents that will help you integrate it with other solutions."
"It's pretty stable as a product."
"The solution is stable. We haven't experienced any bugs or glitches."
"The mobile biometric authentication option improved user experience. It's always about security because, with two-factor authentication, it's always a separate device verifying the actual user logging in."
"It provides ease of connecting all our devices."
"There is room for improvement in documentation. The documentation could be more specific about the changes needed to achieve specific goals."
"The solution's difficulty in gaining skill sets should be improved because it's a vertical product."
"They could improve their UI and make everything more user-friendly."
"CyberArk Identity's GUI is an area with certain shortcomings that need improvement."
"We would like to see an improvement in the ability to manage mobile devices."
"CyberArk Identity could improve by having the ability to better manage the network, such as Cisco. There seem to be some issues in this area."
"I'm not sure what needs improvement. It is a good platform."
"More integrations would be better."
"PingID should put a little more effort into making a pretty self-explanatory deck about their tech features and the services they offer."
"It has a long way to go until it is a cloud-based solution."
"The timing of the token validity, if it could be extended, would be great. I'm not sure if there is even an option to configure these types of settings."
"If the solution is going to compete with Microsoft, they need to offer more unique functionality to keep their current user base."
"PingID's device management portal should be more easily accessible via a link. They provide no link to the portal like they do for the service. The passwordless functionality could be more comprehensive. You can't filter based on hardware devices. Having that filtering option would be great. Device authentication would be a great feature."
"They could use some bio-certification. It's just more user-friendly and more convenient than entering the one time passes. That would be an improvement."
"In the beginning, the initial setup was very complex."
"The management console needs to be improved. PingID should revise it."
CyberArk Identity is ranked 9th in Single Sign-On (SSO) with 17 reviews while PingID is ranked 7th in Authentication Systems with 14 reviews. CyberArk Identity is rated 8.2, while PingID is rated 8.4. The top reviewer of CyberArk Identity writes "Allows Linux and Unix administrators to login with single password ". On the other hand, the top reviewer of PingID writes " A robust cloud-based multi-factor solution with a good customer support team". CyberArk Identity is most compared with Microsoft Intune, CyberArk Privileged Access Manager, Microsoft Entra ID, SailPoint IdentityIQ and Okta Workforce Identity, whereas PingID is most compared with Microsoft Entra ID, ForgeRock, PingFederate, SailPoint IdentityIQ and Cisco Duo.
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