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CrowdStrike Falcon vs Sophos Central comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 11, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
CrowdStrike Falcon boosts productivity and ROI by reducing costs and improving security without impacting system performance.
Sentiment score
6.7
Sophos Central is cost-effective, enhances resource use, excels in threat detection, and integrates well, boosting financial returns.
CrowdStrike Falcon saves time and offers good value for money, especially for enterprise companies, because it can stop breaches.
IT consultant at Asuransi Ramayana
It's very easy to deploy without many IT admins, saving time.
IT Manager at Jord International Pty Ltd
We returned our investment within the first year.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
After adopting Sophos Central, we can easily integrate with ServiceNow, which means fewer employees, and that translates to money saved.
Senior Security Analyst at a computer software company with 1,001-5,000 employees
 

Customer Service

Sentiment score
7.0
CrowdStrike Falcon customer service is efficient and helpful, though some users report delays or expertise gaps in support.
Sentiment score
7.9
Sophos Central's support receives mixed reviews, varying from quick, knowledgeable assistance to delays and communication challenges across regions.
On a scale of one to ten, I would rate the technical support as a 10 because they resolve many issues for us.
CyberSecurity Architects at VaporVM
The CrowdStrike team is very efficient; I would rate them ten out of ten.
Security Analyst at NTT Ltd
They could improve by initiating calls for high-priority cases instead of just opening tickets.
Information Security Specialist at Arab Open University
In my recent experience with a support ticket, the engineer was not very effective and took longer than I expected.
Senior Security Analyst at a computer software company with 1,001-5,000 employees
If I call support at any time, they will assign a new engineer according to SLA immediately or within one to three hours.
Project Incharge at IT Solution
Sophos Central integrates effectively with other products.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Scalability Issues

Sentiment score
7.8
CrowdStrike Falcon offers seamless, scalable security solutions for businesses of all sizes, integrating easily with minimal administrative effort.
Sentiment score
6.9
Sophos Central excels in scalability and ease of expansion, earning high satisfaction from enterprises of all sizes.
It has adequate coverage and is easy to deploy.
Senior Principal Information Security Analyst at Veritas Technologies LLC
In terms of scalability, I find CrowdStrike to be stable, and I have not encountered any limitations with it.
CyberSecurity Architects at VaporVM
There's no scalability limitation from CrowdStrike itself, as it just requires agent deployment.
Large account Manager at Softcell Technologies Limited
Sophos Central's scalability is excellent because I can add any licenses at any time without needing to create a new console.
Project Incharge at IT Solution
I believe Sophos Central's scalability is good compared to other EDR solutions that we have.
Senior Security Analyst at a computer software company with 1,001-5,000 employees
 

Stability Issues

Sentiment score
8.1
CrowdStrike Falcon is highly stable and reliable, with minor glitches, appreciated for its cloud-based architecture and proactive support.
Sentiment score
7.1
Sophos Central is stable and reliable, with minimal downtime and effective integration across devices despite occasional performance concerns.
I have never seen instability in the CrowdStrike tool.
Security Analyst at NTT Ltd
We are following N-1 versions across our environment, which is stable.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The biggest issue occurred when every computer worldwide experienced a blue screen.
Information Security Specialist at Arab Open University
 

Room For Improvement

CrowdStrike Falcon needs improved integration, reporting, and user experience, with better support, pricing, customization, and API features.
Sophos Central needs improvements in speed, integration, user-friendly authentication, flexible licensing, support efficiency, and enhanced app capabilities.
Simplifying the querying process, such as using double quote queries or directly obtaining logs based on IP addresses or usernames, would be beneficial.
Security Analyst at NTT Ltd
Another concern is CrowdStrike's GUI. It changes annually, making it hard to work and find options.
Senior Principal Information Security Analyst at Veritas Technologies LLC
Threat prevention should be their first priority.
Group Manager at HCLSoftware
I would add that the logs in Sophos Central should be more detailed. Sometimes, when we're checking the logs, they simply state that a file is blocked, but we can't find out why that is the case.
Senior Security Analyst at a computer software company with 1,001-5,000 employees
I saw how I can query history from my workstation to do threat intelligence.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
I think Sophos Central could be improved by offering an on-premises option because some users prefer to keep their data locally rather than in the cloud.
Project Incharge at IT Solution
 

Setup Cost

CrowdStrike Falcon is a premium, competitively priced solution with variable pricing, often negotiated, offering free trials for easy evaluation.
Sophos Central offers competitive pricing with perceptions varying from slightly expensive to cost-effective, lacking some licensing flexibility.
It is expensive compared to SentinelOne, but as the market leader, it is worth it.
Senior Principal Information Security Analyst at Veritas Technologies LLC
The licensing cost and setup costs are affordable.
Computer Engineer at OIC, Alshirawi
The solution is a bit expensive.
Information Security Specialist at Arab Open University
My thoughts on the pricing or licensing with Sophos Central are that it is very good.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Valuable Features

CrowdStrike Falcon offers AI-driven threat detection and lightweight agent for efficient, real-time endpoint security with seamless integration.
Sophos Central is praised for centralized management, ease of use, integration, real-time detection, and affordability for small businesses.
I can investigate by accessing the customer's host based on the RTR environment and utilize host search to know details for the past seven days, including logins, processes, file installations, malicious processes, and network connections.
Security Analyst at NTT Ltd
The real-time analytics aspect of CrowdStrike performs well because we get all logs in real-time, with no delay, allowing us to take action immediately.
CyberSecurity Architects at VaporVM
Being an EDR solution, it helps us identify attacks in real-time.
Information Security Specialist at Arab Open University
If it detects malware, it blocks it and then it sends it through to Sophos Central, which then sends me an email notification that one of the workstations picked up an infection or encountered an issue.
Senior IT Consultant at ICTS Group of Companies
Sophos Central has positively impacted my organization because it allows us to utilize Sophos products in a single pane of glass, and with its synchronized security, it helps to protect our environment more effectively by isolating infected devices from the internet.
Project Incharge at IT Solution
Sophos Central is very user-friendly and easy to manage.
Supervisor, Infraestructura Information Technology at Refineria Dominicana de Petroleo
 

Categories and Ranking

CrowdStrike Falcon
Ranking in AI-Powered Cybersecurity Platforms
1st
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
136
Ranking in other categories
Security Information and Event Management (SIEM) (6th), Endpoint Protection Platform (EPP) (1st), Threat Intelligence Platforms (TIP) (1st), Endpoint Detection and Response (EDR) (1st), Extended Detection and Response (XDR) (1st), Attack Surface Management (ASM) (1st), Identity Threat Detection and Response (ITDR) (1st)
Sophos Central
Ranking in AI-Powered Cybersecurity Platforms
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
43
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the AI-Powered Cybersecurity Platforms category, the mindshare of CrowdStrike Falcon is 17.7%, down from 24.4% compared to the previous year. The mindshare of Sophos Central is 0.8%. It is calculated based on PeerSpot user engagement data.
AI-Powered Cybersecurity Platforms Market Share Distribution
ProductMarket Share (%)
CrowdStrike Falcon17.7%
Sophos Central0.8%
Other81.5%
AI-Powered Cybersecurity Platforms
 

Featured Reviews

Waleed Omar - PeerSpot reviewer
Information Security Specialist at Arab Open University
Provides effective real-time threat detection with potential for cost optimization
Some features such as device control, firewall management, and file analysis are standalone products that we need to purchase separately. If these features came out of the box within the product, it would be much more beneficial for us. Other providers such as SentinelOne include these features in their base product. We attended a CrowdStrike Falcon event where they discussed some shallow AI features, but we cannot see these in our panel yet. We work with different solutions such as Darktrace and SocRadar, where AI features are automatically displayed in our dashboards after release. However, for CrowdStrike Falcon, we cannot see these features.
Fayas Ummer - PeerSpot reviewer
Senior Security Analyst at a computer software company with 1,001-5,000 employees
Centralized threat blocking has reduced manual monitoring but still needs better exclusions and logs
One way Sophos Central can be improved is in its exclusion capabilities. When we try to exclude legitimate files, we find that it requires a lot of effort, as we cannot simply exclude one file from every detection. Due to the layered approach, it takes time to exclude even one file, indicating that the exclusion process could definitely be enhanced. I would add that the logs in Sophos Central should be more detailed. Sometimes, when we're checking the logs, they simply state that a file is blocked, but we can't find out why that is the case. More detailed logs could significantly improve the log collecting aspect. Areas for improvement in Sophos Central are log collection, exclusion processes, and customer support. Aside from these points, I believe the overall product is great.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Financial Services Firm
10%
Manufacturing Company
9%
Government
6%
Computer Software Company
12%
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business46
Midsize Enterprise34
Large Enterprise62
By reviewers
Company SizeCount
Small Business29
Midsize Enterprise9
Large Enterprise7
 

Questions from the Community

Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How does Crowdstrike Falcon compare with Darktrace?
Both of these products perform similarly and have many outstanding attributes. CrowdStrike Falcon offers an amazing user interface that makes setup easy and seamless. CrowdStrike Falcon offers a cl...
How does Microsoft Defender for Endpoint compare with Crowdstrike Falcon?
The CrowdStrike solution delivers a lot of information about incidents. It has a very light sensor that will never push your machine hardware to "test", you don't have the usual "scan now" feature ...
What do you like most about Sophos Central?
One of the significant advantages of Sophos is its affordability compared to other technologies like Check Point and Fortinet.
What is your experience regarding pricing and costs for Sophos Central?
My thoughts on the pricing or licensing with Sophos Central are that it is very good.
What needs improvement with Sophos Central?
On a couple of older machines, Intercept X does tend to slow a computer down significantly, but on new, modern Windows 11 machines, I have not detected this issue yet. Intercept X tends to pick up ...
 

Also Known As

CrowdStrike Falcon XDR, CrowdStrike Falcon Threat Intelligence, CrowdStrike Identity Protection, CrowdStrike Falcon Surface, CrowdStrike Falcon Platform
No data available
 

Overview

Find out what your peers are saying about CrowdStrike Falcon vs. Sophos Central and other solutions. Updated: December 2025.
879,927 professionals have used our research since 2012.