We performed a comparison between CrowdStrike Falcon Complete and LMNTRIX Active Defense based on real PeerSpot user reviews.
Find out in this report how the two Managed Detection and Response (MDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The customization has been the most valuable aspect and was really the reason we ended up selecting Binary Defense. They worked with us to provide exactly the level of support, features, response, and collaboration we needed."
"The most valuable features are the SIEM and the ticketing function; the latter is very smooth and easy to read and understand. We don't have any issues looking at the ticketing information when we're trying to identify what's going on."
"The most valuable feature is reviewing tickets and the notes added by technicians."
"The speed at which their services are reactive is valuable. Nowadays, when a threat hits an endpoint, you've got minutes, not hours or days. Their average response time is about four minutes on an alert. For anything that needs to be sent to us, it's about fourteen minutes, which is pretty good. They're the third SOC that I've used in fifteen years. By far, they are the quickest ones to act. When you're looking at prevention, that's a key factor."
"Binary Defense has a human service department that provides live monitoring for our systems."
"One of the main benefits of Binary Defense MDR is the ability to easily meet with their support team to discuss any issues we encounter."
"Among the valuable features are the agent, continuous reporting, and dashboard. It has all the features we need and we haven't had to customize it, other than turning on certain features that we wanted."
"Binary Defense's most valuable feature is the 24/7 monitoring and threat hunting. Their team checks the latest breaches and how they're done."
"The prevention capabilities hold the utmost value."
"If someone is using the old Microsoft Office and the system is not updated, then CrowdStrike takes action on behalf of the operating system."
"There's less workload on the endpoint."
"It's not a signature-based solution, which is ideal for us."
"The detection and response times are impressive."
"CrowdStrike side, Falcon is the Endpoint Detection, Overwatch is the service that sits behind it. From a human point of view looks at the anomalies that normal AI and machine learning couldn't catch. So it is the combination of the two that really works well."
"The most valuable feature of Falcon Complete is that it is a full security operations center (SOC) as well as a SIEM solution, and it is fully managed. Their security teams are working 24/7 and analyzing everything happening on all endpoints. They also take care of the instant response, which includes disconnecting endpoints, taking over the endpoints and fixing them, and ransomware protection. All of these things are most valuable because it is very difficult to get all the resources in-house to do all of that yourself. So, if you can leverage the experience of a global corporation with the best reputation in the market, and it is fully managed, that's the best."
"CrowdStrike Falcon Complete has a very lightweight agent that provides signatureless detection protection from known and unknown malware or ransomware which is very useful."
"LMNTRIX first validates incidents before alerting us of the activity, so we're not inundated with false positives."
"LMNTRIX gives us fantastic information about the security of our environment. It tells us about possible threats and how to fix any issues."
"The fact that it's constantly hunting, looking for anomalies, and can evict without any intervention is really incredible."
"Automatic alerts from staying current with the threat landscape have helped us stay safe."
"We have a dedicated technical representative that is very responsive."
"We found that an earlier version of the agent had high memory usage and that was a bit concerning, but we raised the concern with their support team and they immediately replied that they had noticed the same thing and had a candidate fix already available... it totally fixed the issue."
"The only area I see for improvement with Binary Defense is their service portal. It could benefit from some enhancements."
"I would like to get more reports from Binary Defense about what they're blocking."
"The most significant area for improvement is in support for non-English speakers; we're a global organization, so many of our users are not English speakers, which can make interacting with them a challenge. There's no Chinese language support, so we must rely on what we can do with the internet. We don't expect Binary Defense to build a language staff, but details can get lost in translation when we assume the whole world speaks English."
"We should be able to isolate devices faster. They should shorten the time between clicking on a device to contain it and carrying out the action. That would be a welcome improvement."
"I would like to see more frequent check-ins with our security status."
"I don't find any downside to them, but if I have to put one, it would be consistent manpower or staffing. The only area where the solution can be improved is going to be with people. As they grow, they are struggling with the same thing that every other company is, which is getting talent and getting that talent to stay, but they've just revised their tiering system to go from a flat analyst and manager to a three-tier solution where it goes through two or three before it gets elevated. That seems to have worked out well, so if one level misses it, the next one picks it up, and it works out fine."
"It's sometimes difficult to know when to engage Binary Defense or TrustedSec, their sister company. TrustedSec is more focused on offensive security, as opposed to the defensive security that the MDR solution provides. It would be awesome if there were a better bridge between that relationship for when we need to get more proactive services or when we need to do a penetration test."
"Crowdstrike could be cheaper. It's pricier than Carbon Black."
"CrowdStrike Falcon Complete could improve the threat visibility and have remediated vulnerabilities that they find."
"There have been some issues with Falcon Complete's performance."
"The training provided could be better. There is a need to have more training to allow us to fine-tune our settings. Not that training is not comprehensive; they do provide training in hotels where we can go and see videos and other helpful information. However, they should be providing hands-on experience to the system administrators because this would be more useful. The training is normally for corporations and should be available for personal users as well."
"I would improve the Operational Technology environment functionalities."
"When you enable a particular feature, it takes a long time, from 15 to 30 minutes, to implement in enterprise environments. This can be improved."
"CrowdStrike Falcon Complete could improve by having advanced features, such as SOC, and HDR. There would have been a lot of processes involved."
"CrowdStrike Falcon Complete does not include patch management functionality."
"The next release might include a monthly newsletter."
"The portal is still a bit buggy, although it's new and still being refined."
"In the beginning, we were having issues with the LMNTRIX respond agent not playing nice with Cisco AMP."
"The only multifactor authentication that is available is Google Authenticator. I would love to see other multifactor applications added to this list as well as physical devices such as Yubikey."
"The dashboard can seem overwhelming at times. It's fairly simple for the end user, and we don't need to do much to make it work, but the dashboard makes it seem a little more complicated than it actually is. There could also be more guidance on how to set up playbooks."
CrowdStrike Falcon Complete is ranked 1st in Managed Detection and Response (MDR) with 74 reviews while LMNTRIX Active Defense is ranked 20th in Managed Detection and Response (MDR) with 5 reviews. CrowdStrike Falcon Complete is rated 8.6, while LMNTRIX Active Defense is rated 9.8. The top reviewer of CrowdStrike Falcon Complete writes "Great next-generation antivirus with breach warranty and good intrusion protection". On the other hand, the top reviewer of LMNTRIX Active Defense writes "It gives us fantastic information about the security of our environment". CrowdStrike Falcon Complete is most compared with Arctic Wolf Managed Detection and Response, Blackpoint Cyber MDR, Secureworks Taegis ManagedXDR, Sophos MDR and Red Canary MDR, whereas LMNTRIX Active Defense is most compared with SentinelOne Vigilance. See our CrowdStrike Falcon Complete vs. LMNTRIX Active Defense report.
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