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Sophos MDR vs Unit 42 Managed Detection and Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Sophos MDR
Ranking in Managed Detection and Response (MDR)
5th
Average Rating
8.6
Reviews Sentiment
7.1
Number of Reviews
33
Ranking in other categories
No ranking in other categories
Unit 42 Managed Detection a...
Ranking in Managed Detection and Response (MDR)
41st
Average Rating
0.0
Reviews Sentiment
7.8
Number of Reviews
1
Ranking in other categories
Managed Security Services Providers (MSSP) (52nd)
 

Mindshare comparison

As of October 2025, in the Managed Detection and Response (MDR) category, the mindshare of Sophos MDR is 5.9%, down from 6.0% compared to the previous year. The mindshare of Unit 42 Managed Detection and Response is 0.8%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR) Market Share Distribution
ProductMarket Share (%)
Sophos MDR5.9%
Unit 42 Managed Detection and Response0.8%
Other93.3%
Managed Detection and Response (MDR)
 

Featured Reviews

Ahmed_Fahmy - PeerSpot reviewer
Comprehensive management and support continuously enhance threat detection and response
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ---------------------- * Resource Utilization: Some users have noted that Sophos MDR can be resource-intensive, which may impact system performance. Optimizing the software to be less demanding on system resources could enhance the overall user experience. * Support Responsiveness: While the dedicated MDR team is highly praised, the standard support has received mixed. Improving the responsiveness and effectiveness of the general support team could address this concern. * Integration with Other Tools: Enhancing integration capabilities with a wider range of third-party security tools and platforms could provide a more seamless experience for users who rely on multiple security. Suggested Additional Features: ------------------------------ * Advanced Reporting and Analytics: Introducing more detailed and customizable reporting and analytics features could help organizations better understand their security posture and the effectiveness of the MDR service. * Automated Incident Response Playbooks: Providing automated playbooks for common security incidents could help organizations respond more quickly and effectively to. * Enhanced Threat Intelligence: Incorporating more advanced threat intelligence capabilities, including real-time updates and predictive analytics, could help organizations stay ahead of emerging. * User Training and Awareness Programs: Offering integrated user training and awareness programs as part of the MDR service could help organizations improve their overall security culture and reduce the risk of human error
MohammedSirajuddin - PeerSpot reviewer
Flexible and reduces IT operations but requires local data sovereignty and competitive pricing
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding pricing, which is perceived as high compared to competitors. Improvements should focus on response times and reducing the time taken to reach solutions.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It is a scalable solution."
"The product gives us good visibility into what is happening inside the company."
"The automation feature in Sophos MDR provides reports and alerts."
"The tool's ability to work with security threats is competitive. The best part is monitoring and the way we receive automated emails and updates. When an issue arises, a ticket automatically gets raised, clearly outlining the necessary actions to be taken from our end."
"The rapid response team acts quickly to relieve customers."
"The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents."
"It is stable and scalable. It has good technical support."
"The most valuable feature of the Sophos Managed Threat Response is the central management capabilities and monitoring."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
"Unit 42 MDR provides us with managed detection and response functionalities, eliminating the need for capital expenditure since it is an operational expenditure-based service."
 

Cons

"Support could provide a faster response."
"Sophos MDR could offer more integration packs and more vendor flexibility."
"The product's pricing could be less expensive."
"Once in a great while, an update fails."
"The technical team for Sophos MDR is not so good since they take a long time, like a week, to provide a solution to a simple case or problem we face in our company."
"Endpoint protection is very slow."
"Maybe the reporting needs improvement."
"The integration with third-party solutions as an area for slight improvement"
"I have a concern regarding pricing, which is perceived as high compared to competitors."
"I also have a concern regarding pricing, which is perceived as high compared to competitors."
 

Pricing and Cost Advice

"The solution is expensive."
"It is an expensive platform."
"The tool is too expensive for small companies."
"I would rate the price of Sophos MDR as a nine out of ten, with ten being the most expensive."
"Sophos MDR is not a cheap product. Compared with other solutions in the market, Sophos MDR is available at a good price, especially considering its performance."
"MDR is a complete enterprise solution, and compared to other OEMs, it is one of the cheapest."
"Sophos MDR is a cheap solution."
"The price falls somewhere in the middle range."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Manufacturing Company
9%
Educational Organization
5%
Comms Service Provider
5%
Computer Software Company
10%
Marketing Services Firm
10%
Manufacturing Company
10%
Insurance Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business23
Midsize Enterprise3
Large Enterprise8
No data available
 

Questions from the Community

What do you like most about Sophos MDR?
The user doesn't need a technician; it offers 24/7 support to identify and manage your infrastructure and take complete care of any technological incidents.
What needs improvement with Sophos MDR?
Based on user feedback and reviews, here are some areas where Sophos MDR could be improved and suggestions for additional features that could be included in future releases: Areas for Improvement: ...
What advice do you have for others considering Sophos MDR?
I would recommend Sophos MDR because it is one of the leaders in Managed Detection and Response services and it is suitable for small, medium, and enterprise companies. I rate Sophos MDR between ni...
What is your experience regarding pricing and costs for Unit 42 Managed Detection and Response?
I find the pricing to be expensive, especially when compared with competitors who offer significant discounts. Palo Alto has room to become more competitive in its pricing.
What needs improvement with Unit 42 Managed Detection and Response?
I prefer having local data sovereignty. It would be advantageous for Palo Alto to have local data centers across different countries to adhere to this requirement. I also have a concern regarding p...
What is your primary use case for Unit 42 Managed Detection and Response?
Unit 42 is a Managed Detection and Response solution with MDR capabilities. I use it in a managed service context where my organization's security needs are catered to by Palo Alto. Generally, it i...
 

Also Known As

Sophos Managed Threat Response
No data available
 

Overview

Find out what your peers are saying about CrowdStrike, Huntress, Field Effect and others in Managed Detection and Response (MDR). Updated: October 2025.
872,029 professionals have used our research since 2012.