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CrossBrowserTesting vs OpenText Functional Testing Lab for Mobile and Web comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jun 19, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CrossBrowserTesting
Ranking in Functional Testing Tools
28th
Average Rating
9.0
Reviews Sentiment
7.6
Number of Reviews
19
Ranking in other categories
No ranking in other categories
OpenText Functional Testing...
Ranking in Functional Testing Tools
17th
Average Rating
7.4
Reviews Sentiment
6.2
Number of Reviews
18
Ranking in other categories
Mobile App Testing Tools (4th)
 

Mindshare comparison

As of August 2025, in the Functional Testing Tools category, the mindshare of CrossBrowserTesting is 0.9%, up from 0.9% compared to the previous year. The mindshare of OpenText Functional Testing Lab for Mobile and Web is 0.9%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Functional Testing Tools
 

Featured Reviews

CN
Knowledgeable support, scalable, and stable
We use CrossBrowserTesting for testing our web-based applications We had some issues with the onboarding process and the cloud conductivity could improve. I have used CrossBrowserTesting within the past 12 months. CrossBrowserTesting is stable. I have found CrossBrowserTesting to be scalable.…
Robinson Caiado - PeerSpot reviewer
Automates mobile solutions while boosting productivity and fostering innovation
It allows multiple devices to be used and gives flexibility in adding devices when a project is needed. Most of the time, I have several devices where it is predefined. We can use it, but sometimes, we must scale it in a particular situation. It's very flexible. It is very important because we can use a different approach to software testing, for example, to find a way to execute UFT software testing with only one execution. This reproduces all the platforms that we need.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It was the perfect solution that saved us time and money to perform web viewing tests on real devices, which allowed our team to correct multiple failures in devices."
"This solution helps lower the overhead cost associated with buying multiple devices."
"The support team is top-notch. I have a great relationship with them. They are extremely honest and responsive."
"Record and Replay is the most used functionality for us, as we can record the test cases and play them on multiple combinations of platforms."
"CrossBrowserTesting allows us to test our site with real-world devices in real-world scenarios and find what we're missing."
"When developing new pages that have questionable functionality or coding, we will often use CBT to test it in a browser. CBT works with our testing environment and development site."
"When I started to work on testing automation, I was very excited about how easy it is to run tests on different browsers. It was just a matter of configuration."
"I must acknowledge that the customer support has been A++ when I have run into problems."
"It is a complete solution for mobile application testing."
"The fact that it allows users to test on real mobile devices instead of emulators is something that projects have told us is beyond compare."
"The solution is easy to use. There are features to orchestrate mobile testing, including mobile testing automation. You can test different devices at the same time."
"For automation testing, the tool provides the record and playback option, which helps with object detection easily."
"There are numerous valuable features such as automation, the ones that facilitate importing and synchronization capabilities between our platform, Jira, and Azure DevOps."
"The most valuable feature of this solution is virtualization."
"The product is easy to use."
 

Cons

"The "Getting Started" documentation for Selenium testing could be improved."
"Being able to test on real devices via the virtual connection is wonderful, but it can cause some lag and load time issues while testing."
"Elements of 'real' mobile/tablet testing could be sped up."
"This solution would benefit from faster testing and support for more devices."
"I have had quite a few issues trying to use a virtual machine to test our application on."
"Sometimes, some of their instances fail, particularly in older versions of browsers."
"A wider range of physical devices with more browser versions in the Selenium Grid would be great to insure users with out-of-date devices are able to interact with our sites."
"The five minute timeouts can cause irritation if you have just popped away to consult some supporting documentation."
"We like to host the tools centrally. We would need them to be multi-tenants, so different projects could log on and have their own set of devices and their own set of apps, and they wouldn't see data from other projects that are using it."
"They should introduce a pay-per-use subscription model."
"OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation."
"I would like to see more integration with automation tools."
"For the most part, the key challenge is ensuring that customers fully utilize the product as intended and adopt the appropriate frameworks to implement the solutions effectively."
"The product's object detection method needs to be improved since it can help testers do perfect testing."
"The documentation and user interface both need improvement."
"We need to scale devices easily. Some customers would like to loop in AWS or other cloud providers to check if their devices have the cloud factor. OpenText UFT Digital Lab needs to improve it."
 

Pricing and Cost Advice

"The lowest price point is very reasonable. It is also useful if only one person in the company needs to check on the browser display."
"SmartBear offers bundles of products that work together."
"It is worth the pricing as the product is supported on multiple platforms and browsers."
"A few intermediary pricing options for small QA teams would be nice, e.g., unlimited screenshots, "as you need it" parallel tests, etc."
"CrossBrowserTesting offered the best value for its price."
"The product could be more affordable."
"OpenText UFT Digital Lab's pricing is average, and I rate it a five out of ten."
"While the pricing may seem relatively high, when compared to competitors, it often falls in line or can even be more cost-effective."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
18%
Computer Software Company
17%
Non Profit
10%
Educational Organization
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Ask a question
Earn 20 points
What do you like most about Micro Focus UFT Mobile?
For automation testing, the tool provides the record and playback option, which helps with object detection easily.
What needs improvement with Micro Focus UFT Mobile?
OpenText Functional Testing Lab for Mobile and Web could benefit from implementing a low-code, no-code solution that aids in quick automation code preparation. Additionally, from a strategic standp...
What is your primary use case for Micro Focus UFT Mobile?
OpenText Functional Testing Lab for Mobile and Web can be used for a range of applications, not just web and mobile. It works very well for SAP, which is an enterprise platform. It can be used for ...
 

Also Known As

No data available
Micro Focus UFT Digital Lab, Micro Focus UFT Mobile, Mobile Center, Micro Focus Mobile Center, HPE Mobile Center
 

Overview

 

Sample Customers

St. Jude Children's Research Hospital, Accenture, Sony, Los Angeles Times, ADP, Verizon, T-Mobile, Wistia
Bci, BPER Services, Die Mobiliar, Harvard Pilgrim Healthcare, HPE, Independent Health, Shanghai OnStar Telematics, Pick n Pay, UCB
Find out what your peers are saying about CrossBrowserTesting vs. OpenText Functional Testing Lab for Mobile and Web and other solutions. Updated: July 2025.
865,384 professionals have used our research since 2012.